Total 53 Manager level Information Technology job vacancies in Fort Meade, South Dakota

About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Client Success Team

Our Client Success team are the experienced LEAP specialists responsible for managing, onboarding, training and retaining clients with LEAP’s Core product as well as Integrated Products and Apps. As a trusted LEAP expert, you’ll work closely with clients to enable easy and efficient utilisation of LEAP software, leaving our clients free to focus on what they do best.

You'll provide hands-on, on-site and face to face support that give our clients comfort and confidence in the power of our products. This is a valuable opportunity to have powerful impact in a meaningful space, guiding clients from day one right through to ‘business as usual’.

What you'll do

As our newest Sydney based Client Success Manager you will ensure long-term retention of our clients with your relationship management skills and knowledge of the legal industry. You will maximise our client's satisfaction and loyalty to the LEAP product which will minimise client churn, and effectively engage with at-risk clients to win their confidence and develop successful product adoption and retention strategies. You will be involved in aspects of support, account management, product and feature demonstration, education of clients and your day to day might look like this:

• Maximise the productivity of clients using LEAP by confidently demonstrating new features, products and add-ons
• Build trusted relationships by understanding the client’s challenges and needs and provide/facilitate effective solutions
• Work with key stakeholders (Principals and Practice Managers) to suggest improvements to productivity and utilisation using LEAP features and products
• Identify at-risk accounts by monitoring and analysing “Client Health” metrics, NPS results and other feedback to identify clients who are not realising the full benefit from their investment in LEAP
• Collate positive client testimonials for use in marketing material
• Represent the voice of the client to provide input into LEAP Dev, Marketing and Sales
• Collaborate closely with Implementations, Renewals and Companion Product teams to address issues and to identify expansion / upsell opportunities
• Ensure all client activity is accurately logged in Salesforce (CRM) in a timely manner
• Attend and present at conferences, roadshows, webinars, exhibitions and events, networking with existing clients and prospective clients
• Achieve individual and team targets, including “Top 5” goals aligned with the company’s goals

To be successful in this client facing role you will have 2+ years experience working in a law firm in some capacity and a proactive approach to client satisfaction. On top of that, you will bring:

• A proven ability to negotiate and engage in a confidence-winning manner, achieving commercial outcomes and high levels of client satisfaction and loyalty
• A track record of meeting and / or exceeding sales targets and KPIs
• The ability to build strong relationships with both clients and internal stakeholders through confidence and trust
• Experience navigating challenging situations and clients

You are the type of person who

• Builds trusting relationships using appropriate interpersonal styles to establish effective relationships with clients and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
• Is proactive – you take prompt action to accomplish objectives, and achieve goals beyond what is required
• Is passionate about client satisfaction – you take responsibility for client satisfaction and loyalty and can sense the appropriate approach to ongoing client support
• Has high impact communication – you can clearly and succinctly convey information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions
• Has exceptional time management – you can effectively manage your time and resources to ensure that work is completed efficiently and to the highest of standards!
• Has strong presentation skills – you can effectively present LEAP features to a group of people and ability to read the room

LEAP will provide you with the best training, equipment, mentoring and support that we are capable of to optimise the chances of you being successful. In addition to that you'll receive:

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

Job Descriptions : 

• ERP Project Management: 

 - Lead and oversee the successful implementation of ERP projects from planning 

   through to execution and post-

   implementation support.

 - Manage project timelines, resources, budgets, and stakeholder expectations to 

   ensure project success.

 - Coordinate cross-functional teams to deliver ERP solutions that meet client 

   specifications and requirements.

• Business Process Analysis: 

 - Analyze and map existing business processes, identify inefficiencies, and 

   recommend improvements through ERP system customization.

 - Work closely with key stakeholders to ensure that the ERP system is configured to 

   meet the company’s business goals.

• System Design and Customization: 

 - Design ERP systems and modules based on business requirements, ensuring 

   compliance with local regulations.

 - Adapt and customize the ERP solution to handle changes in local business 

   regulations or industry standards.

• Regulatory Compliance: 

 - Ensure that the ERP system is consistently updated and modified in response to local 

   regulation changes, ensuring compliance across all areas of operation.

• System Testing and Quality Assurance: 

 - Oversee the system testing phase to ensure that the ERP solution functions correctly 

   and effectively, meeting all specifications.

 - Collaborate with technical teams to identify, address, and resolve any issues or bugs.

• Content Management: 

 - Manage system content updates and configuration changes, ensuring that data is 

   accurate and aligned with business requirements.

• Business Development Support: 

 - Provide ongoing support for business development teams, offering ERP system 

   insights and expertise to drive business growth and improve operational performance.

• Reporting and Documentation: 

 - Prepare detailed periodic reports on project progress, milestones, and outcomes for 

   internal and client stakeholders.

 - Ensure proper documentation is maintained for all phases of the ERP implementation 

   process.

 

Requirements :

 - A Bachelor’s Degree in Information Systems, Information Technology, Business, 

  Industrial Engineering, or a related field.

 - Minimum of 5 years of experience working as an ERP consultant, with a strong 

   preference for candidates with experience in the manufacturing industry.

 - Proven track record of managing and delivering successful ERP projects.

 - Strong Project Management skills with experience handling cross-functional teams 

   and ensuring projects are completed on time and within budget.

 - Solid understanding of ERP systems, system design, and configuration.

 - Ability to analyze and improve business processes with a focus on maximizing ERP 

   system performance.

 - Fluent in English (oral and written).

 - Proficiency in Bahasa Indonesia (oral and written).

 - Maximum age of 35 years.

 - Strong problem-solving skills and the ability to think critically in complex situations.

 - A positive attitude with a proactive, can-do mindset.

 - Excellent communication and interpersonal skills for effective collaboration with 

   internal teams, clients, and stakeholders.

 - Adaptable, with the ability to thrive in a fast-paced and dynamic environment.

• Serves as Deputy Director, Directorate of User Services which is charged with delivering best in class information products and services to the DoD Science and Technology (S/T) enterprise.
• Ensures strategic alignment to Center and OUSD(R/E) priorities
• Provides leadership in the delivery of search, collaboration, analytics, interface design, customer registration, product access support, communications, marketing, outreach, surveys, training, briefings, reference research services.
• Provides leadership on outreach and engagement with DoD S/T enterprise including OSD, the Services and Service Labs, and Defense Agencies and Field Activities.

Starting at $139,395 Per Year (GS 14)

Responsible for the total administration of the unit as well as the planning, development and implementation of individual programs tailored to meet the particular needs of inmates in the unit.

Responsible for supervising a staff which consists of correctional treatment specialists, correctional counselors, and unit secretaries.

Responsible for the quality control of entering accurate Financial Responsibility Program data, all progress reports, transfer recommendations, correspondence with probation officers, attorneys, judges, and others.

Responsible for the completion of all requirements in regard to Victim/Witness Protection notification and Central Inmate Monitoring packets, as well as observation cases under a variety of sentencing and pre-sentence/pre-trial statutes, with appropriate recommendations to the Bureau and the courts.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staffs correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Starting at $72,553 Per Year (GS 11-12)

• Serves as a subject matter expert of information on project methodology and standards.
• Works with proponents and customers to document capabilities and requirements and outline costs and benefits of the proposed project.
• Works as the project manager providing project management support during the planning, development, testing, and implementation of new systems.
• Perform cost benefit studies of new or modified systems.

Starting at $88,205 Per Year (GS 12)

What skills and experience we're looking for

We are looking for a well-qualified and experienced candidate who will join an enthusiastic, supportive and successful school as a Leader of Learning and Teacher of Business Studies and Computer Science within a highly successful and effective team within our Innovate Learning Zone (Engineering, Design and Technology, Food and Nutrition, Business Studies and Computer Science).

We seek

• An excellent, creative and enthusiastic teacher with the ambition to attain the highest standards in teaching and learning throughout their role.
• A collaborative and driven practitioner who thoroughly enjoys teaching their subject and understands the importance in contributing to our pupils’ wider development.

Candidates will be truly committed to supporting pupils to progress and achieve, have high aspirations for the pupils’ success and will contribute to ongoing planning with imaginative and dynamic ideas. To enhance pupils’ learning and create independence, all pupils and staff are provided with an electronic device.

Our school has a focus on delivering a core curriculum as a priority to support all learning; all teachers are required to deliver and support both literacy and numeracy strategies alongside their specialism/s.

What the school offers its staff

We Offer:

• A supportive and successful school where staff work in a way that encourages a positive work environment that is solution focused and proactive for all.
• A school with a way of working that encourages a positive work environment that is solution focused and proactive for all.

We offer a positive working environment, we care about our learners, and we care about our staff, all of whom know and appreciate that. The successful candidate will have the opportunity to be part of this, contributing to this culture and developing it further.

As a Trust we are truly community based and committed to developing a set of shared values through every aspect of our work. These values are the development of respect, responsibility, resourcefulness, resilience, reflection, risk taking and relationships

Further details about the role

Applicants are required to apply via our online application form which is available on our website: https://www.inspiretrust.uk/vacancies/

Commitment to safeguarding

Inspire Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff, other workers, and volunteers to share this commitment. All candidates are expected to read the Trust’s Safeguarding Policy accessible via our website: https://www.inspiretrust.uk/page-template/statutory-documents/

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Use Microsoft Access, Excel, Power Platform, databricks, Tableau, or PowerBI to design and implement key performance indicators, reporting tools, and user-friendly interfaces to support program management.
• Gather and analyze business requirements, research and evaluate technologies to improve the overall efficiency, advancement, and productivity of mission-critical processes.
• Manage, troubleshoot, and provide support for databases and ECN/SharePoint environment.
• Provides technical advice to a wide audience to support agency functions and field activities. Develops best practices and provides technical training.
• Plans, develops, and coordinates analytical data and reports, both routine and ad hoc, to ensure that accurate, concise, and timely information is available to management.

Starting at $88,562 Per Year (GS 12-13)

Independently conducts group guidance sessions of a varying nature. This counseling deals with institutional adjustment, U.S. Parole commission, release planning, and interpersonal communications, individual counseling sessions varying in methods and intensity relevant to the individual's problems. They may focus on helping the individual offender understand and live within the complex family circumstances and assist him in developing new adjustment techniques. The Case Manager helps the offender view problems objectively and to deal with them realistically. Routinely deals with community resources to secure information and develop release plans. Prepare special progress reports for such consideration as parole, transfer, restoration of forfeited good time, and makes appropriate recommendations. Corresponds with attorneys, judges, probation and parole officers and other professionals regarding the inmate's case.

Prepares diagnostic studies, responsible for collecting, interpreting and evaluating factual information reflecting developmental and circumstantial factors for the assigned caseload of inmates. Acts in a liaison capacity with other units and institutional employees on matters concerning inmate behavior. Serves as the primary liaison with the U.S. Parole Commission in reporting the inmate's program progress, readiness or lack of readiness for release, and resources in the community relevant to the desirability of his release. Actively develops program planning by presenting cases to the Unit Team and coordinating case management services with other correctional disciplines.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

Starting at $61,965 Per Year (GS 09-11)

• Pass on instructions to workers received from supervisors.
• Initiate assignments by identifying immediate tasks to be performed.
• Check the progress of assignments for accuracy and compliance with supervisors instructions.
• Provide information to supervisors in order to keep them abreast of current progress.
• Perform more complex repairs on heavy mobile equipment.
• Operate vehicles in order to check the work of subordinates.
• Perform repairs on various types of commercial, combat tactical automotive support equipment.
• Provide guidance and advice to workers involving the proper maintenance procedures.

Starting at $38.54 Per Hour (WL 9)

• Pass on instructions to workers received from supervisors.
• Initiate assignments by identifying immediate tasks to be performed.
• Check the progress of assignments for accuracy and compliance with supervisors instructions.
• Provide information to supervisors in order to keep them abreast of current progress.
• Perform more complex repairs on heavy mobile equipment.
• Operate vehicles in order to check the work of subordinates.
• Perform repairs on various types of commercial, combat tactical automotive support equipment.
• Provide guidance and advice to workers involving the proper maintenance procedures.

Starting at $38.54 Per Hour (GS 9)

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.