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Homebased with Occasional Travel
Permanent, Full time
£60,000 per annum
Here at Serco, we are looking for an NDT Operations Manager to lead and manage the NDT Field Team to meet our contractual arrangements and deliver on-site non-destructive testing and metallurgy services in accordance with the applicable requirements and standards.
As NDT Operations Manager you will need to develop and maintain key relationships with all members of the Serco Rail Technical Services Team, our customers, and other members of the Leadership Team.
Your main responsibilities:
- Ensure customers are proactively engaged and key contracts are being managed.
- Lead, develop and co-ordinate the activities and strategic direction of the team.
- Ensure all local procedures are fit for purpose, continually updated, and adhered to.
- Enable invoicing, making sure it is accurate and raised in a timely manner.
- Direct major items of project work to ensure we meet contractual arrangements.
- Forecast and co-ordinate resources to ensure workload is monitored and controlled.
- Implement and maintain QHS&E arrangements applicable to the Engineering team.
- Ensure workplace, facilities, plant, and equipment are inspected and maintained.
What you’ll need to do the role:
- Ideally you be Chartered, or working towards chartered status, with proven experience delivering projects in the engineering industry.
- Experience of engineering management and managing staff in a commercial context.
- Experience using the full Microsoft Office suite.
- High level of interpersonal and communication skills.
What we offer
- Up to 6% contributory pension scheme
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Up to 25 days annual leave plus bank holidays
About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
