Total 60 Senior Executive level Information Technology job vacancies in USA, NY, Rome (99 Otis St)

Position Summary...

What you'll do...

.

Associate Experience is a group within the Intelligent Store Tech (IST) org within Walmart. This hands-on role requires exceptional coding skills, a passion for technology and engineering excellence, and the ability to guide and mentor multiple teams of engineers. You will play a pivotal role in defining and maintaining our technical architecture, ensuring alignment with business goals and scalability requirements. 

About Team:

The Associate Experience group focuses on building products that enable our Associates to serve Customers during the Checkout process. We use open-source tech to build software that stands on top of a foundational Platform architecture which is being built from the ground up. Your team will leverage React JS, React Native, Java, Spring, Kubernetes, NoSQL, Kafka and other such tools/frameworks.

What you’ll do:

• Assists in providing guidance to small groups of engineers, for assigned Engineering projects by proving pertinent documents, directions, examples, and timeline. 
• Provides support to the business by responding to user questions, concerns, and issues (for example, technical feasibility, implementation strategies); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; identifying short- and long-term solutions; and directing users to appropriate contacts for issues outside of associate's domain. 
• Manages small to large-sized complex projects by reviewing project requirements; translating requirements into technical solutions; researching and identifying alternative solutions; determining needed solution based on return on investment and value add to the business; gathering requested information (for example, design documents, product requirements, wire frames); writing and developing code; conducting unit testing; communicating status and issues to team members and stakeholders; collaborating with project team and cross functional teams; identifying areas of opportunity; interpreting information and identifying a solution; ensuring solution is sustainable across implementation and use; troubleshooting open issues and bug-fixes; and ensuring on-time delivery and hand-offs. 
• Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); performing root cause analysis to reduce future issues; engaging support teams to assist in the resolution of issues; developing solutions; driving the development of an action plan; performing actions as designated in the plan; interpreting the results to determine further action; and completing online documentation. 
• Participates in the discovery phase of small to medium-sized projects to come up with high level design by partnering with the product management, project management, business, and user experience teams. 
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. 
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. 
• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices
• Translate requirements into solutions, writing code, collaborating with cross-functional team and keep a high bar on overall code/software quality. 
• Uphold high standards in quality and operational excellence.
• Participates and directs root cause analysis of critical business and production issues.
• Create/configure simple, testable, maintainable code for entire component/application and ensure the components are meeting business/technical requirements, non-functional requirements, low-maintainability, high-availability and high-scalability needs.

What you’ll bring

• 5+ years of relevant industry experience in software development building large scale complex distributed systems.
• Experience working with multiple tech stack – React or React Native, Java, k8s, Spring framework, API development, etc.
• Experience with monitoring tech – Splunk, Prometheus, APM, etc.
• Strong knowledge of complex software design, distributed system design, design patterns, data structures, and algorithms.
• Sound decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
• Passion for staying current with industry trends and emerging technologies, with a commitment to continuous learning and professional growth.
• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams and stakeholders.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

What you’ll do

• Design, develop, and operate high scale applications across the full engineering stack
• Design, develop, test, deploy, maintain, and improve software.
• Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.)
• Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset.
• Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality.
• Participate in a tight-knit, globally distributed engineering team.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality.
• Manage sole project priorities, deadlines, and deliverables.
• Research, create, and develop software applications to extend and improve on Equifax Solutions
• Collaborate on scalability issues involving access to data and information.
• Actively participate in Sprint planning, Sprint Retrospectives, and other team activity

What experience you need

• Bachelor's degree or equivalent experience
• 5+ years of software engineering experience
• 5+ years experience writing, debugging, and troubleshooting code in mainstream Java, SpringBoot, TypeScript/JavaScript, HTML, CSS
• 5+ years experience with Cloud technology: GCP, AWS, or Azure
• 5+ years experience designing and developing cloud-native solutions
• 5+ years experience designing and developing microservices using Java, SpringBoot, GCP SDKs, GKE/Kubernetes
• 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs

What could set you apart

• Active cloud certification is strongly preferred
• Self-starter that identifies/responds to priority shifts with minimal supervision.
• Experience designing and developing big data processing solutions using Dataflow/Apache Beam, Bigtable, BigQuery, PubSub, GCS, Composer/Airflow, and others
• UI development (e.g. HTML, JavaScript, Angular and Bootstrap)
• Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices
• Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle.
• Agile environments (e.g. Scrum, XP)
• Relational databases (e.g. SQL Server, MySQL)
• Atlassian tooling (e.g. JIRA, Confluence, and Github)
• Developing with modern JDK (v1.7+)
• Automated Testing: JUnit, Selenium, LoadRunner, SoapUI

#LI-TE1

#Li-hybrid

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

Function:

Schedule:

Description -

Job Summary
This role is responsible for acting as an advisor to key clients and tailoring solutions to enhance customer experiences and drive strategic sales.  You will join a team of sales specialists focused on closing new logo and upsell software and solutions sales at assigned named accounts within HP’s Enterprise West sales territory. 

The initial focus will be on accelerating print software, services and solution sales. The long term focus will be on selling software solutions that deliver business outcomes as part of HP’s overall Print and Personal Systems services and solutions offerings.  The role works closely with the Print and Personal Systems sales teams, leveraging insights to effectively position offerings that address complex challenges. The role will also act as a liaison between clients and internal teams for improvements as well as mentor junior team members.

Responsibilities

• Collaborates with clients to understand their business needs and challenges, aligns the organization's offerings with the client's objectives, and designs tailored solutions.
• Works with customers to develop businesses cases to define the ROI for software and solution purchases.
• Identifies the growth path and scalability options for solutions and generates an implementation plan considering any potential challenges and/or risks.
• Works closely with HP sales and customer success teams to provide them with insights and guidance to help position HP’s offerings effectively during the sales process.
• Handles unique and complex challenges that require creative thinking and problem-solving skills to deploy innovative solutions.
• Positions the organization's products and services, highlighting their features, functionalities, and how they address the client's requirements.
• Contributes to the development of sales enablement materials, including technical documentation, case studies, and training resources for the sales team.
• Acts as a bridge between clients and the organization's internal teams, providing feedback from client interactions to help improve products, services, and overall sales strategy.
• Conducts market research to identify new trends, customer pain points, and opportunities, helping the organization stay ahead of the competition.
• Provides guidance and mentorship to junior team members, helping them develop technical and consultative selling skills.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Knowledge & Skills

• Amazon Web Services
• Cloud Computing
• Cloud Services
• Computer Science
• Customer Success Management
• Digital Transformation – Converting Paper Processes To Digital Workflows
• Document Workflow Management Solutions – Digital Workflow Software Solutions
• Enterprise Application Software Integration
• Funnel Management
• IT Infrastructure
• Microsoft Azure
• Presentation Skills
• Print Security Software Solutions – Certificate Management & Authentication Solutions
• Request For Proposal
• Sales Process
• Sales Prospecting
• SAS (Software)
• Software As A Service (SaaS)
• Virtualization

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Delivers against sales targets every 6 months
• Develops a 4X sales funnel for software and services solutions
• Provides highly innovative solutions to complex problems within established policy.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Schedule -

Shift -

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Sr. Software Engineer will be a critical part of Midigator’s engineering team. We are seeking creative, high-energy, diverse, and driven engineers with hands-on skills to work on a variety of meaningful projects. We have a rapidly evolving environment with a lot of technical goodness: microservices, data streaming, queues, eventing, APIs, UIs, etc. all in a cloud-hosted Kubernetes environment with Golang, Python, and Javascript. The ideal candidate has experience working in a rapidly changing environment, is a self-starter, loves learning, and enjoys delivering value.

What You’ll Do

• Lead significant scope, complex projects to completion.

• Produce maintainable, scalable, and high-quality software solutions.

• Demonstrate subject matter expertise and ownership for your team’s services.

• Collaborate with the product team, architects, and others to document features and changes.

• Participate in peer design and code reviews.

• Elevate the performance of colleagues through training, mentoring, and promoting best practices.

• Experiment with technologies and propose solutions to colleagues including architects and the leadership team.

• Incorporate monitoring, logging, and tracing.

• Have a voice in defining our challenging technical culture, and helping to build a fast-growing team.

What experience you need

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required.

• Cloud Certification required.

• 5+ years of related software engineering experience in an agile environment.

• Experience with Linux systems running services in a distributed computing environment.

• Senior-level experience with GoLang or Python.

• Belief and experience in writing clean, non-complicated code with tests.

• Experience with unit, integration, or end-to-end testing.

• Willing to embrace our monolithic code base while transforming it over time into microservices and micro front-ends.

• Experience with containerization platforms (Docker).

• Experience with REST API’s or asynchronous communications.

• Experience with frequent and incremental development, testing, and deployment

• Experience scaling distributed data stores, file systems, and services (MySQL, DynamoDB, MongoDB, Redis).

What could set you apart

• Experience with Node.js or React.

• Experience with Terraform, CI/CD, Git, Gitlab.

• Experience with container orchestration tools (Kubernetes, ECS, etc.).

• Experience with microservices architectures.

• Experience with Prometheus, Grafana, Elasticsearch.

• Payment card experience.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. ​​​​​​​ 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

Function:

Schedule:

What You’ll Get to Do:

Provides requirement decomposition/definition and engineering expertise to assure program DOD requirements are developed and sustained. Leads and provides expertise to full life cycle support to specify, design, develop, document, unit test and integration, and to conduct problem resolution for applications and scientific software and systems. Fully support program architect and staff engineering efforts. Possesses a strong expertise in DOD areas such as command and control, intelligence, acquisition, data handling, space, and cyber, and intelligence data handling. Technical lead working in a medium to large size engineering teams across network, hardware, software, integration, and verification efforts. Experience, knowledge and adherence to sound engineering lifecycle workflow principles across hardware, software, network, interfaces, high-level/detail design, integration, verification, and regression testing. Works with government stakeholders design, develop, integrate, and test solutions for complex technical requirements; analyzes system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls; prepares operating instructions and end user training; Ensures software standards are met. Broad understanding and wide application of technical principle, theories, and concepts in the field.



More About the Role:

General knowledge of other related disciplines. Provide technical solutions to a wide range of complex difficult problems. Solutions are imaginative, thorough, practicable, and consistent with program objectives. Determines and develops approach to solutions. Demonstrates strong expertise with the computer systems and analytics. Provides in-depth analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated solution. Supports development of integrated system test requirement, strategies, devices and systems. Directs and/or participates in all phases of risk management assessments and software/hardware.



You’ll Bring These Qualifications:

These Qualifications would be nice to have:

• Advanced degree (Master s/PHD) in computer science or related engineering discipline.

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

Address:

MUST HAVE: Experience with SAST/DAST tools and relevant experience performing Application Security Testing; working as security consultant with application teams.

About the role:

The Application Security Testing Engineer reports to the Senior Manager and assists with the security testing activities for BMO based applications. The role will be responsible for the execution and coordination of Static and Dynamic Application Security Testing (SAST/DAST), provides information security consulting services (SAST/DAST Scanning) for BMO overall and businesses/groups. Liaises with stakeholders to understand problems and opportunities and enables BMO to meet its goals by understanding business vision, objectives and KPIs. Participates in the execution of information security strategy.

What will you do:

• Subject Matter Expertise - Provides technical leadership to business areas as a Security Testing subject matter expert. Assists with efforts on the execution of security testing operations to include pre-engagement (scoping), engagement (testing) and post-engagement activities (reporting).
• Secure Testing - Assists in delivery of security testing projects according to a structured process, to include writing test reports. This may include oversight and/or execution of the configuration and deployment of security testing software and application of results to security analysis.
• Information Security Risk Management - Works with leadership to mature security testing team capabilities including reporting and remediation guidance in alignment with local and global regulatory requirements. Identifies security gaps and deficiencies by conducting risk assessments; able to recommend corrective action of identified vulnerabilities and weaknesses. Assists with the execution of planning, testing, tracking, and advises on necessary risk acceptance for identified security risks. 
• Secure Application Development - Assists with the execution of highly technical/analytical security assessments of custom web applications, mid-tier application services, backend mainframe applications and databases, including manual, custom and industry known attack methods using a risk-based intelligence-led methodology. Identifies potential misuse scenarios. Advises on secure development practices.

What you need to succeed:

• Typically between 5 - 7 years of relevant experience and a post-secondary degree in Computer Science or Information Systems or a related field of study or an equivalent combination of education and experience.
• Experience in testing web applications, APIs, mobile applications to identify vulnerabilities and weaknesses.
• Hands-on experience with dynamic application security (DAST) tools such as Burp Suite, OWASP ZAP, etc. Hands-on experience with static source code analysis (SAST) tools.
• Knowledge of coding languages (e.g. C#, JAVA, JavaScript, TypeScript, Python etc.) and can code with little oversight
• Knowledge of different rapid development processes, e.g. Waterfall, Agile, etc.
• Knowledge of coding vulnerabilities, frameworks, patching processes, Information Security risk and industry best practices, defense concepts, risk-based assessment approach
• Knowledge of OWASP Top 10, and the OWASP Testing Guide or other secure coding frameworks, NIST Cyber Security Framework (CSF)
• Understands the principles of secure coding techniques and secure code reviews, code scanning software and vulnerability code scanning processes, network protocols and connectivity.
• Industry certification is an asset - CISSP, CISSLP, CCSK, GIAC etc.
• Experience working in an Agile development environment, and ability to work effectively with cross-functional teams.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

What You’ll Get to Do:

• Conduct thorough packet analysis and identify hardware, software, networking, or other technical changes required to restore service and meet operational requirements.

• Identify the root cause of highly complex network issues and take the appropriate corrective actions.

• Update documentation and provide written recommendations to prevent recurring problems.

• Proactively monitor the network's performance and recommend improvements while resolving or preventing potential problems.

• Verify that the LAN and all network equipment adhere to configuration management and security standards in accordance with Federal mandates.

• Collaborate with the Team Lead, offering recommendations and exploring options to improve system performance and overall security standards.

• Utilize Cisco networking knowledge to enhance network operations and support.

• Configure, maintain, and troubleshoot VPNs, VLANs, firewalls, network monitoring tools, and tunnels.

More About the Role:

• Travel and working on-call is required on an as needed basis. This is not a remote position. Must be based in the Rome, NY or Omaha, NE area.

You’ll Bring These Qualifications:

• Active TS/SCI clearance.

• Bachelor's degree in a technical field desired, preferably in Network Engineering.

• Security+ or 8140 (formerly 8570) equivalent and Cisco: CCNA, CCNP Certification.

• Minimum of 5 years of related network engineering experience.

• Strong experience in IP addressing, VPN configuration, and remote access support.

• Experience with building, migrating, and upgrading firewalls and switches across LAN and WAN configurations. This includes: maintaining build documents, network drawings, and data flow diagrams.

• Implementation of related federal security standards in production environments.

• Excellent communication, organization, and interpersonal skills.

• Professional can-do attitude, commitment to providing high-quality service and be reliable and dependable.

These Qualifications Would be Nice to Have:

• Experience with the DoD or US military preferred but not required.

• RHEL/Linux preferred but not required.

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

The Opportunity:

As a back-end developer, you know that a good site or system needs the right combination of clean code, APIs, analytics, and infrastructure to develop a user-focused solution. We’re looking for an experienced back-end developer with the software engineering skills it takes to identify potential risks, contribute to solution development, and create efficient and effective systems for our clients. 

As a back-end developer at Booz Allen, you’ll use the latest architectural approaches and open-source frameworks and tools to deliver solutions. Using your software engineering experience, you’ll work with the development team to create custom tools, systems, and sites with consistent performance and scalability. 

In this role, you’ll make a mission-forward impact as you further your skillset and career.

Work with us as we shape systems for the better.

Join us. The world can’t wait.

You Have:

• 7+ years of experience with development of web-services using Java, C#, or Python
• Experience with programming languages such as JavaScript or Typescript, and frameworks such as Angular, React, or Vue, building HTML and CSS, or Java Spring, or with usability analysis or automated testing development, including Unit and E2E
• Experience switching between different programming languages and learning new ones, as needed
• TS/SCI clearance with a polygraph
• HS diploma or GED
• Ability to obtain 8570 Compliance Security+ Certification within 6 months of start date

Nice If You Have:

• Experience with GitLab CI/CD pipeline creation or Jenkins
• Experience with software development against Cloud Services, including Azure or AWS
• Experience working with various intelligence disciplines, including GEOINT, HUMINT, MASINT, OSINT, and SIGINT
• Experience with testing frameworks, including Jasmine, Karma, or Selenium 
• Experience with command-line scripting
• Experience using JavaScript visualization libraries, including D3, Leaflet, CytoscapeJS, and VizJS
• Knowledge of the data and tools associated with various intelligence disciplines, including GEOINT, HUMINT, MASINT, OSINT, and SIGINT

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Job Specific Duties and Responsibilities 

Client facing defect management, to include support and delivery of products and legacy mainframe systems.    Also, manage client communication for defects, validation and emergency change notification. 

Job Specific Skills and Competencies

Looking for a candidate that is a hybrid of business and technical that can work with our in issue resolution for a distributed epayables product.   Great communication skills in interpreting the very technical to our business client counterparts, but can work with our clients technical teams to trouble shoot issues.    Knowledge of the incident management role and processes.  

Typical Day in the Life of the Role

This role is a  Level 1/Level 2 support team in various products, so there is no set schedule for the day and spends most of the day multitasking between competing priorities. 

What Part Will You Play?

• Works on multiple simple projects and programs from a business solution and design perspective, participates in drafting solutions documentation, in collaboration with QA resource, developers and technical teams.

• Maintains knowledge in company platforms and learns to create alternative solutions. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary.

• Participates in development of product enhancements as part of client projects, following the requirements to functionality which must be designed and developed in a method that can be re-used by technology.

• Submits projects for Web Product Analyst Specialist review/consideration of risk/impact for changes, participate in identifying all functional components affected, learns to estimate Solution effort and, helps to coordinate estimates across all relevant parties.

• Conducts analysis on simple to medium problems, supports issue/problem resolution, implementation, notification, and post-implementation support to minimize client impact. Provides issue support to development and production support teams.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: In Information Technology, Business, or related field and/or equivalent of training and experience

• Typically Minimum 0-2 Years Relevant Exp

• Experience in integration, IT platforms and technologies in a Business Analyst environment, experience working with Web and Browser technologies.

Preferred Qualifications

• Typically Minimum 2-4 Years Relevant Exp

• Experience in document preparation, financial services, solutions design, programming language fundamentals, scripting knowledge, and understanding of data structuring

• Pursuing or having achieved Business Analysis certification (CCBA, CBAP, BCS), International Diploma in Business Analysis or equivalent a plus

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

• Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

• Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge

• Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment

• Facilitation and Negotiation - Demonstrates the ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.

“The position listed in this requisition is ineligible for the referral bonus award program”

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Position Overview

At Autodesk, we are obsessed with building tools for people who imagine, design, and make a better world for the 10 billion people living on our planet. Our clients make the tallest buildings in the world, innovate on new green, affordable housing for low income communities, put rockets into space, invent solutions for bringing fresh water to famine affected countries, 3d print cheap prosthetic limbs for the needy in 3rd world countries, design and make the products in your home and in your pocket, and bring stories and experiences to life that leap off the screen and inspire the world. 

Helping those teams do what they do better, faster and with less negative impact on the world is the mission that pulls us all out of bed every morning.

Our focus on the AutoCAD product development team is to continue the success of the world’s leading CAD family of applications and deliver value to a new generation of customers, on whatever platforms they choose. Our efforts to bring AutoCAD to new platforms has been publicly recognized by some of the biggest tech companies in the world (e.g. Apple, Google, Microsoft) in their various keynote events and helps set the industry standard for how cross platform development is done.
 

The person we are seeking for is a passionate and experienced software engineer who can work with us to combine the cutting-edge techniques and bring the AutoCAD user experience to next level on Web. We expect the candidate to have deep knowledge of Cloud, be mindful of the impact to AutoCAD customers when developing the product and can work with cross functional and platform teams to deliver high quality product on schedule. 

Responsibilities

• Work as an integral member of a high-performance team making important individual contributions

• Estimate schedules for projects undertaken and complete them on time, adhering to pre-determined specification and quality standards

• Design and build advanced functionalities on Cloud platform

• Collaborate with cross-functional team to imagine, design and create new functionalities

• Improving application performance

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Unit-test code for robustness

Minimum Qualifications

• Bachelor in Computer Engineering with 5+ years working experience or equivalent MS with 3+ years working experience

• Strong programming skills with Javascript, OOA and OOD skills

• Experience of React, Redux and other Web front end technologies

• Comprehensive technical knowledge in software development methodologies, design and implementation

• Good analytical and design skills at product level

• Good communications and interpersonal skills

• Motivated, self-starter, creative thinker, ability to work alone or as part of a team

• Graphic background and WebGL/WebGPU knowledge is a plus

• Experience with CAD software, scripting or Auto LISP programming would be a big plus

Preferred Qualifications

• Experience in application testing

• Familiarity with Agile Software Development Processes and Product Development Life Cycle

• Keen interest in new technologies and their timely adoption 

• Ability to learn large software systems quickly

• Flexibility under changing conditions and ability to multi-task between projects 

#LI-POST

 autodeskvancouver

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Position Overview

At Autodesk, we are obsessed with building tools for people who imagine, design, and make a better world for the 10 billion people living on our planet. Our clients make the tallest buildings in the world, innovate on new green, affordable housing for low income communities, put rockets into space, invent solutions for bringing fresh water to famine affected countries, 3d print cheap prosthetic limbs for the needy in 3rd world countries, design and make the products in your home and in your pocket, and bring stories and experiences to life that leap off the screen and inspire the world. 

Helping those teams do what they do better, faster and with less negative impact on the world is the mission that pulls us all out of bed every morning.

Our focus on the AutoCAD product development team is to continue the success of the world’s leading CAD family of applications and deliver value to a new generation of customers, on whatever platforms they choose. Our efforts to bring AutoCAD to new platforms has been publicly recognized by some of the biggest tech companies in the world (e.g. Apple, Google, Microsoft) in their various keynote events and helps set the industry standard for how cross platform development is done.
 

The person we are seeking for is a passionate and experienced software engineer who can work with us to combine the cutting-edge techniques and bring the AutoCAD user experience to next level on iOS Platform. We expect the candidate to have deep knowledge of iOS platform, be mindful of the impact to AutoCAD Mobile customers when developing the product and can work with cross functional and platform teams to deliver high quality product on schedule. 

Responsibilities

• Translate designs and product requirements into high quality code on the iOS platform 

• Work in partnership with cross-functional teams to elaborate, design, and implement new features 

• Design, build, and maintain high performance, reusable, and reliable code 

• Ensure the best possible performance, quality, and responsiveness of the application 

• Identify and correct bottlenecks and fix bugs 

• Help maintain code quality, organization, and automatization 

• Build efficient and reusable front-end abstractions and systems 

• Push the envelope on cutting edge mobile technologies and front-end engineering best practices 

Minimum Requirements:

• B.S. or M.S. degree in Computer Science, Engineering, or related field 

• 3+ years of professional software development experience 

• Working experience in iOS development

• A deep familiarity with Objective-C and Cocoa Touch

• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

• Solid understanding of the iOS mobile app development life cycle

• Experience with developing cross-platform software components 

• Experience with Test Driven Development and continuous delivery 

• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

• Strong written and verbal communication skills 

• Excellent problem-solving skills and the ability to work independently 

Preferred Skills:

• Have published one or more iOS apps in the app store

• Optimization and benchmarking skills 

• Familiarity with CAD software (Architectural, Mechanical, or Civil design) 

• ML/AI operations experience 

• Software development experience in a web environment 

• Experience building Android apps

#LI-POST

 autodeskvancouver

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Position Overview  
At Autodesk, we are obsessed with building tools for people who imagine, design, and make a better world for the 10 billion people living on our planet. Our clients make the tallest buildings in the world, innovate on new green, affordable housing for low income communities, put rockets into space, invent solutions for bringing fresh water to famine affected countries, 3d print cheap prosthetic limbs for the needy in 3rd world countries, design and make the products in your home and in your pocket, and bring stories and experiences to life that leap off the screen and inspire the world.  

Helping those teams do what they do better, faster and with less negative impact on the world is the mission that pulls us all out of bed every morning. 

Our focus on the AutoCAD product development team is to continue the success of the world’s leading CAD family of applications and deliver value to a new generation of customers, on whatever platforms they choose. Our efforts to bring AutoCAD to new platforms has been publicly recognized by some of the biggest tech companies in the world (e.g. Apple, Google, Microsoft) in their various keynote events and helps set the industry standard for how cross platform development is done.

We are looking for an enthusiastic Software QA Engineer to join our team to develop AutoCAD on mobile platforms. As part of our dynamic team, you'll use knowledge of end-user processes to plan, develop, execute, and maintain test strategies with the objective of early detection of defects that impact customers, in assigned features or products, bringing customer perspective into the software development process to ensure product goals are met, and ensuring our customers receive exceptional functionality and services. Your involvement in presenting and demonstrating these functionalities to partners will be crucial to our project's success. 

Responsibilities 

• Participate in Scrum ceremonies for requirement gathering, test planning, execution, and progress reporting 

• Develop comprehensive software test plans, focusing on UI, functionality, performance, and workflow cover both iOS and Android platform 

• Manually executes test design to find defects in features or products and prioritize defects  

• Receives defect reports from other sources (customers, product support, newsgroups, Applications Engineers) and confirms and tracks specific issues for use by development

• Writes test cases based on real production work, and creates scripts for automation  

• Uphold high-quality standards for the products you work on 

• Support customers by addressing training issues and identifying defects 

• Partner with experienced engineers, absorbing best practices in software development 

Minimum Qualifications 

• Background in Software Engineering / Computer Science, Architecture, Mechanical Engineering, Structural Engineering, or relevant domains 

• 5+ years experience in Software QA, Design Institute, or relevant industries 

• Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving problems (analyzing alternatives, risks and benefits) 

• Details oriented and strong logical thinking skills 

• Eagerness for new challenges and expanding knowledge 

• Experience with CAD software, scripting or Auto LISP programming, C++/C# experience would be a big plus 

Preferred Qualifications

• Experience in application testing 

• Familiarity with Agile Software Development Processes and Product Development Life Cycle 

• Accuracy/Attention to Detail: Ability to process information with high levels of accuracy 

• Keen interest in new technologies and their timely adoption  

• Ability to learn large software systems quickly 

• Ability to work well in a team to deliver on team goals 

• Flexibility under changing conditions and ability to multi-task between projects  

• Excellent communication and problem-solving skills 

• Self-directed and require minimal supervision 

#LI-POST

 autodeskvancouver

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Position Overview

At Autodesk, we are obsessed with building tools for people who imagine, design, and make a better world for the 10 billion people living on our planet. Our clients make the tallest buildings in the world, innovate on new green, affordable housing for low income communities, put rockets into space, invent solutions for bringing fresh water to famine affected countries, 3d print cheap prosthetic limbs for the needy in 3rd world countries, design and make the products in your home and in your pocket, and bring stories and experiences to life that leap off the screen and inspire the world. 

Helping those teams do what they do better, faster and with less negative impact on the world is the mission that pulls us all out of bed every morning.

Our focus on the AutoCAD product development team is to continue the success of the world’s leading CAD family of applications and deliver value to a new generation of customers, on whatever platforms they choose. Our efforts to bring AutoCAD to new platforms has been publicly recognized by some of the biggest tech companies in the world (e.g. Apple, Google, Microsoft) in their various keynote events and helps set the industry standard for how cross platform development is done.
 

The person we are seeking for is a passionate and experienced software engineer who can work with us to combine the cutting-edge techniques and bring the AutoCAD user experience to next level. We expect the candidate to have deep knowledge of Windows platform, be mindful of the impact to AutoCAD customers when developing the product and can work with cross functional and platform teams to deliver high quality product on schedule. 

Responsibilities

• Design and develop features that satisfy customer’s requirements

• Write clean, maintainable, and well-documented code following the best practices and coding standards

• Implement the software requirement in a cross-platform way that works on multiple platforms from Windows, Mac, Web, iOS to Android

• Integrate with new components and services from the rest of the Autodesk ecosystem and external partners to complete the features

• Debug and troubleshoot issues and bugs using various tools and techniques

• Collaborate with engineers, user experience designers, and product managers to design and deliver the best solution

• Review other engineers’ code and provide constructive feedback on achieving higher code quality

• Learn new technologies and frameworks as needed

• Unit-test code for robustness

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Minimum Qualifications

• Bachelor’s degree in computer science, software engineering, or related field. Master’s degree is desirable

• 3-5 years’ experience in software development. Successfully completed two or more commercial software development cycles

• Excellent C++/C#/.NET programming skills and experience on Windows

• Experienced in object-oriented design, data structures, algorithms, and design patterns

• Solid familiarity with agile development processes and methodologies

• Collaborate with globally distributed cross-functional team to imagine, design and create new functionalities.

• Have a keen eye for detail and strive to write high-quality code

• Excellent communication and problem-solving skills

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

• Self-motivated, possessing initiative to get things done with minimal supervision

• Passion for learning and improving your skills

• Strong knowledge/experience in Web, iOS or Android would be an advantage

• Graphic background and knowledge is a plus

• Being familiar with ObjectARX/LISP is a plus

#LI-POST

 autodeskvancouver

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

Job Description:

Principle Responsibilities

• Processing requests
  • Process new Service Requests from the analysis and definition of customer requirements through acquisition, approvals, service delivery, implementation and fulfillment.
  • Research and work with a Value Added Reseller (VAR) to define technical feasibility, compatibility and supportability of infrastructure hardware/software .
  • Gather requirements and coordinate complex and large scale installation, move, add, changes (IMAC) within established service level agreements.
  • Conduct in-depth research, complex technical analysis and recommendations for non-standard hardware requests or incidents in consideration of technical systems capability, short and long term support implications, feasibility and ownership requirements.
  • Demonstrate and promotes good stewardship of company resources through following proper asset management procedures.
• Providing work direction
  • Prioritize conflicting day-to-day technical workloads and special requests while enforcing Service Level Agreements (SLA) to expected standards.
  • Assign work direction and expectation to technical staff within the region.
  • Serves as key regional technical contact for site contacts and Information Technology (IT) management for special requests, identifying issues and addressing their impact, and proactively recommending solutions.
  • Provide, mentoring, training and work guidance for technical issues to less experienced team members.
  • Monitor training needs of regional team, communicate when training is available and updated manager.
  • Provide technical guidance and oversight of PC Refresh team.
  • Participate in non-prime 24x7 on-call rotation.
• Desktop troubleshooting and support
  • Organize installations, staffing and physical moves, maintaining and troubleshooting various computer equipment, including Desktop PCs, laptops, Integrated Wireless WAN laptops, tablets, mobile devices, printers, and scanners, monitors, IOS devices, etc.
  • Skilled and experienced troubleshooter with ability to determine root cause of complex and problematic issues very quickly and with high resolution certainty.
  • Assess, evaluate and recommend technical solutions for computer hardware, software, network connectivity and basic telecom issues for short term and long term resolutions.
  • Follow and communicate established policies and procedures; create documentation or notify manager if documentation is outdated, incorrect or needs improvement.
  • Able to perform minimum hardware repairs as required.
• Telecom troubleshooting and support
  • Proficient at maintaining Avaya equipment hardware such as removing/replacing phone components, headset issues and verification of network wiring.
  • Maintain, configure and support Avaya equipment software.
  • Perform local phone services by resolving issues regarding local phone services including vendor provided T1 and analog service interruptions and vendor management.
  • Configure and support Vocera and wireless phone systems without supervision.
  • Perform moves, adds and changes at system-wide locations including installation of analog, digital and IP phones and headsets.
• Network troubleshooting and support
  • Install preconfigured network gear such as switches, firewalls and terminal servers, asset tagging of UPS and ATS equipment.
  • Provide on-site after-hour power outage coverage.
  • Replace and/or install failed network equipment.
  • Perform low level access function to switches and term servers.
  • Conduct cross connections and switch documentation in data closets.
  • Maintain data closet best practices, troubleshoot or escalate issues within IT department.
• Project management and customer service
  • Organize, plan staffing and train employees on medium to large project teams.
  • Primary point of contact for regional Business Analyst IT/Coordinator for providing technical resources for projects and ensuring technical staff timely complete required work.
  • Coordinate complex implementation activities working with the regional Business Analyst IT/Coordinator, customers and other IT groups to produce desired business solutions while following standard project management methodologies.
  • Participate in and lead as needed, project meetings, assist in virtual walk-throughs and communicate with regional team members and other IT groups.
  • Communicate technical updates, issues, open issues, etc. to key stakeholders.
  • Maintain ServiceNow ticket service level agreement (SLA) and document customer communications and work completed within SN tickets.
• Process and documentation
  • Proactively identify opportunities for incident resolution, service improvements and internal efficiencies following ITIL best practices.
  • Document processes and procedures for common Services Requests and Incidents, thereby enabling less experienced personnel to become familiar with proven methods of resolution.
  • Participate and lead when needed task groups to define, develop, document, communicate and implement technical process improvements and initiatives.
  • Create, distribute and train on clear and concise technical process documentation for team members, end-users and support groups.
    
    
  • Other duties as assigned.

Job Requirements

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Vocational or Technical Training in computer science, information technology or related field preferred
• Bachelor's degree in computer science, information technology or related field preferred
• 5 to 7 Years experience with operating systems, infrastructure, hardware and software, previous work with desktop, telecom and network hardware required

Physical Demands
Medium Work*:
Lifting weight Up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), Up to 25 lbs. frequently