JOB LOCATION
15151 E Alameda Pkwy Aurora, Colorado 80012-1555
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
- Access to innovation workspaces
PRIMARY DUTIES & RESPONSIBILITIES
The Hirning Range for this position is: $88,368.87 - $110,461.09/Annually
The City of Aurora will conduct ongoing screenings of applications on a first come-first serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
The deadline to submit applications is Monday, March 18th, 2024..
Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
THE POSITION
It is an exciting time to work for the City of Aurora! We're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
A TECH CULTURE DRIVEN BY PURPOSE
In the City of Aurora’s IT department, we view business as an ecosystem rather than a competitive landscape. Our team exists with the sole purpose of serving our community and its constituents.
Our empathic culture helps us be mindful of the impact our day-to-day relationships can make on our ability to achieve our goals within the technology ecosystem we build and support.
Embracing different perspectives—in and out of the office—allows us to elevate the quality of our work and our culture as well as optimize the ways in which we deliver products and services. The work we do is valued, important and rewarding; we strive to provide a work environment that listens to, understands and trusts its employees.
Our IT Department encourages employees to be:
Transitional: Constantly adapting to new technologies and the changing needs of our city
Dedicated: Committed to making the best decisions for our city, our fellow employees, and the community
Optimizing: By making the most of every resource we have available
Empathic: In our ability to understand and have compassion for the feelings and needs of our community, customers and coworkers
MEET THE IDEAL CANDIDATE
Our ideal candidate is dynamic, enterprising, humanistic, communicative and a lifelong learner.
Dynamic
Do you…
Enjoy a variety of work roles and responsibilities
Pivot quickly between consistent/ongoing priorities and new/challenging activities
Believe that technology problems can have more than one solution
Enterprising
Will you…
Show initiative and drive projects to completion
Be resourceful and find or invent a solution
Be organized, highly focused and productive with use of time and resources
Humanistic
Are you…
Inspired by making a meaningful difference in the lives of others
Compassionate for and patient with coworkers and the community that COA serves
Humble when working with others
Lifelong Learner
Have you…
Shared knowledge with others while learning from colleagues
Been inventive and imaginative when solving problems, leveraging the experience and knowledge of yourself and others on the team
Proactively sought professional improvement opportunities
Communicative
Can you…
Respect others’ time, ideas and contributions
Act as a diplomatic, reliable source of information to internal and external constituents
Facilitate communication and collaboration with others to solve problems
WHY WORK FOR THE CITY OF AURORA?
Work flexibility including on site, hybrid, and telework options
Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
You will work with 20+ vastly different business lines within a City that is aggressively innovating around its technology and business strategies.
A chance to make a difference. You’re not protecting a dollar, you’re protecting people.
WHAT DOES THE ROLE ENTAIL?
This role supports all City departments on a day-to-day basis. This position is an integral part of the City’s Networking Team. This team is responsible for all network connectivity at all City sites.
WHAT ARE THE DAY TO DAY EXPECTATIONS?
This position will be tasked to help design, maintain and support Local Area Networks (LAN), Wide Area Networks (WAN), and Wireless LAN (WLAN)networks for both voice and data applications.
Monitors and administers the data network systems.
Communicates networking issues to other employees and management
Installs and configures network equipment to update or fix hardware or software issues
Implements, maintains and monitors Information Security standards specific to the Network infrastructure.
Problem solving and critical thinking
Attention to detail
Clear written and verbal communication skills
Excellent Time Management
On-call rotation
Creating technology roadmaps – solution rationalization
Tracking time spent on work tickets and projects
Coordinate with vendors and telecommunications service providers
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
Education:
Experience:
5 years of Network Administrator experience
Palo Alto Environment
Network Technical Documentation and Topology
Flexibility to work within multiple network environments with different topologies
Ability to build and maintain effective relationships with city staff, management and vendors
Microwave Radio Network, line of sight, wireless data infrastructure and network troubleshooting experience
Running multiple projects simultaneously
Change Management Processes
Recommend and assist with network upgrades and patches
Cisco and Juniper Networking Equipment
**A combination of relevant education and experience may be substituted for the minimum education and experience requirements on a year for year basis.
Knowledge:
Working knowledge of Microsoft network operating systems
Working knowledge of Linux operating systems
Domain Name Services, DHCP
Principles of systems analysis and design
VOIP, switches, and router configuration including MPLS, BGP, and VLAN
Network monitoring and analysis tools, network management, firewall, IPS technologies, and VPN's
Ability to establish and maintain effective working relationships with other employees, users, computer industry representatives and citizens
Communicate effectively orally and in writing with technical and non-technical personnel
Work effectively both independently and in a team environment
Assess customer needs and apply technical and security knowledge to develop solutions
Strong interpersonal, analytical and problem-solving skills
Understanding of Web-based applications.
Strong communication skills to communicate with customers, support personnel, relevant stakeholders, and management
Strong creative thinking, problem solving, planning, time-management and organization skills to balance and prioritize work
Strong interpersonal skills and a propensity develop and mentor employees
Strong ability to manage multiple programs, handle multiple assignments simultaneously, and switch between assignments quickly
Strong ability to create and maintain formal and informal networks
Strong ability to lead and work in a team environment
Strong ability to manage by influence
Licenses Or Certificates Required:
WORKING CONDITIONS Physical Demands:
Light physical work requiring ability to lift a maximum of 25 pounds, including lifting 10 pounds overhead
Occasional carrying, walking and standing
Vision to analyze data and read / interpret reports, documents and other written information
Hand/eye coordination for operation of computer keyboard
Speech communication and hearing to maintain communication with employees and citizens
Capable of driving between city supported buildings and to meetings in the Denver metro area as needed
Work Environment:
Normally works in a clean, comfortable environment
System support issues may require working outside the office environment and in or around emergency response vehicles
Requires rotational staff escalation support outside normal business hours
Equipment Used:
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.