Total 50 service centre manager job vacancies in Information Technology category in D20 Bishan, Ang Mo Kio

• Three (3) years of working experience in Data Centre Engineer Operations experience;
• Certified Data Centre Facilities Operations Manager (CDFOM) or equivalent; and ITIL v4 Foundation Certification or equivalent
• Work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.
• Ensure the network cabling in the data centre and within the racks are neat and tidy.
• Work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.
• Plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.
• Maintain up-to-date documentation of the data centre design layouts.
• Manage the physical security of the data centre in accordance with the guidelines provided by the Customer.
• Monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer:
• · Security Alarm and Security Card Access System; and
• · Closed-Circuit Television (CCTV)

Job Description:

1. According to the project requirements, complete the feasibility and needs analysis of the machine software project;

2. Responsible for the development of each module of non-standard equipment, programming implementation and system debugging;

3. Understand the visual system;

4. Assist in the analysis and processing of abnormalities and malfunctions related to on-site machines of automation equipment;

5. Write test reports, equipment instruction documents and training work;

Requirements:

1. Bachelor degree or above, major in computer, electronic engineering, automation, etc.;

2. Have more than 10 years of C#, or VC++ development experience, skilled use of Visual Studio tools;

3. Have more than 10 years of non-standard equipment software development experience;

4. Familiar with the motion control system, familiar with the commonly used vision systems Halcon, Euresys, OpenCV, etc.;

5. Has strong logic analysis and independent problem solving ability, and has a strong team spirit;

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a System Process Manager in Singapore. The position is based in our HQ at Ang Mo Kio.

As a System Process Manager, you will:

Play a role in enforcing a control mechanism to ensure price integrity, stringent controls and check on processes and mapping; and implementing initiatives and control which would involve in-depth studies of current control at various level in GSBM process flow, structure and business models to ensure that there is continuous improvement of the organization's efficiency and effectiveness.

• Work closely with IT team and Commodity team to enhance in improving the current business processes.
• To support documentation of all E-business control processes.
• Work closely with process owners and GSBM team to identify potential opportunities for improvements.
• To work with IT in reviewing the need for Digitization process in GSBM.
• System enhancement to improve work efficiency.
• Coordinate with Sites, HR and GSBM to support on training materials and schedule training if required.
• To work on Leadtime tracker with GSBM to ensure alignment of the market condition.
• To support any SAP related issues like EDI, VMI/Inventory Portal and system linkage issues
• To support department on functional knowledge and skill set on intranet posting.
• Review current system process for improvement.
• Align current GSBM system processes across the commodity at AMDS and TPS to ensure one system to be applied.
• Perform any other duties as assigned.

What skills and experiences are we looking for?

• Degree in Business Studies, Supply Chain Management, Computer/IT or relevant discipline.
• Minimum of 8 years’ experience in process mapping/review, streamlining and/or re-engineering, including at least 5 years in a managerial role.
• Prior working experience in the electronics manufacturing industry or consulting firms will be advantageous.
• Knowledge of Quality Management Systems and/or Frameworks.
• Excellent communication, presentation, and interpersonal skills.
• Strong business acumen, self-starter and able to work independently.
• Strong analytical skills with good initiative and a strong drive for success • Excellent interpersonal communication skills, resourceful and independent.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited

and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: dataprotection@venture.com.sg

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal platforms, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple’s ETS Platform Services group is looking for a talented leader in software engineering with great technical acumen, self-drive, attention to detail, comfort with pulling up the sleeves to get hands-on, and excellent verbal & written communication skills. Strong background in operations, automation, implementation and development experience is required for this leadership role. Ensuring the availability, performance, maintenance of high volume, highly available, mission critical enterprise platforms/applications related to Infrastructure Platform (DevOps, Nginx), Broad spectrum of large scale, high performance security platforms system anomaly detection, malware and abuse detection and prevention, edge security etc. to name a few and Business Platforms in supply chain domain.

Description

As a Leader, we seek your contributions in building, developing, and retaining a high-performing team of software engineers and create an environment where they can thrive and succeed. You act as a visible role model for your team when it comes to getting things done, meeting, and exceeding expectations. We look forward to your skills in relationship management and partnership are top-notch as this role requires working with management, developers, quality engineers, EPMs and SREs who take pride in building outstanding scalable solutions. While the primary role is leading/managing employees, you should have deep technical knowledge on distributed systems and cloud computing, security platforms and can quickly understand and respond to peer teams' needs.

You will:

• Spearhead in designing and implementing comprehensive monitoring for applications, integrations and anomalies.
• Innovate and find opportunities and drive automations efforts across various platform and security applications.
• Working closely with Cross functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.
• Look beyond daily demands to identify and discuss trajectories — the technological, the organizational, and the social to make strategic decisions to advance team’s performance and growth of team’s potential.
• Apart from proving help to team, also open to collaborate and seek help to unblock any hurdles team may face while working to achieve their goals.
• Identify strengths and weakness to nurture talent and provide opportunities to harness their strengths and grow and also guide them to overcome their weaknesses.
• Seek and familiarize with new industry trends in machine learning, anomaly detection and edge security domain to provide clear direction to team.

Minimum Qualifications

• More than 12 years in software engineering including more than 5 years as an engineering leader
• Strong experience in delivering business critical applications and cross cutting platforms that are scalable and highly available.
• Experience is working and managing deliverables in a globally diverse environment.
• Strong analytical, troubleshooting and problem solving skills
• Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
• Ability to make right trade-off choices when dealing with functional complexity, conflicting priorities and aggressive schedules
• Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
• Ability to hire, mentor and manage the performance of a large team.
• Good knowledge in at least one object oriented programming language (preferably Java)

Preferred Qualifications

• Experience managing engineering/operations team anti abuse/ security domain (good to have)
• Java and JVM technologies runtime configurations and troubleshooting is a plus
• Good understanding of Database concepts, PL/SQL and NoSql Technologies.
• Good understanding of various machine language algorithms and patterns is desired
• Good understanding of Cryptographic algorithms, Data security, SSL, certificates etc.
• Good fundamentals on data modeling and Machine learning algorithms

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master champion, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field.
• At least 10 years total work experience with minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.

Job Responsibilities:

• Design and standardize workplace and infrastructure solutions across the organization, ensuring alignment with industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions, including end-user devices, telephony, collaboration tools, and office productivity tools (with a focus on Microsoft 365 and emerging technologies such as Microsoft Co-Pilot).
• Manage network infrastructure, including WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access technologies, and other network-enabling tools and applications.
• Oversee the Service Desk operations to ensure efficient handling of service requests and incident management.
• Drive service recovery efforts for workplace technologies and infrastructure, minimizing downtime and service disruptions for both internal users and external customers.
• Track and report on service provider SLAs to ensure compliance and quality of service.
• Evaluate and recommend new workplace technologies, keeping up with technology trends and evolving regulatory requirements.

Job Requirements:

• 5+ years of experience in managing workplace technology and infrastructure environments.
• Proven experience in implementing and managing Microsoft infrastructure tools (e.g., Microsoft 365, Active Directory, Azure AD, SCCM, endpoint management).
• Strong understanding of WAN routing protocols, QoS, COS, and network protocols (e.g., DHCP, TCP/IP, VPN).
• Certifications in Workplace Technology and Networking are preferred (e.g., Microsoft, Cisco), but not mandatory.
• Solid technical, analytical, and engineering skills with hands-on experience in managing workplace technology and network infrastructure.
• Customer service-centric, with excellent communication skills to interact with non-technical users.
• Familiarity with the ITIL framework, IT service management concepts, and Agile methodologies.

Job Responsibilities:

• Lead and manage technical project deliverables, ensuring projects are completed on time and within budget.
• Coordinate technical implementation across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for project issues and provide hands-on guidance to project teams.
• Manage risks and issues during project delivery and provide L3 support as needed.
• Collaborate with architects, security teams, and suppliers to ensure design compliance with enterprise standards.
• Facilitate security testing and remediation efforts, including penetration testing.
• Ensure successful completion of SIT, UAT, and performance testing with high-quality results.
• Engage with stakeholders to gather functional and technical requirements and provide system input during the specification phase.
• Oversee financial management of projects, including budgeting and cost tracking.
• Provide regular status updates and escalate issues affecting project timelines with proposed solutions.
• Ensure project documentation complies with industry and organizational standards.

Job Requirements:

• 7+ years of experience in project management, with a focus on technical project delivery.
• Experience with business analysis and business process reengineering.
• Strong skills in client management, negotiation, and conflict resolution.
• Proficient in MS Project, Confluence, JIRA.
• Familiarity with SDLC and Agile methodologies.
• Experience in end-to-end implementation in the Financial Services industry, particularly with:Cloud solutions , Infrastructure/Network solutions, Endpoint/Workplace technology , Active Directory/Identity Management
  

System Maintenance and Monitoring:

· Perform regular maintenance tasks such as updates, patches, and backups on system and network.

· Continuously monitor system performance and health, identifying and resolving issues proactively.

· Ensure all IT systems and infrastructure are running efficiently and securely.

Troubleshooting and Support:

· Respond to and resolve system-related issues and outages in a timely manner.

· Provide technical support and assistance to end-users and other IT team members.

· Document issues, troubleshooting steps, and resolutions in the ticketing system.

Security and Compliance:

· Implement and enforce security policies and procedures to protect IT systems and data.

· Ensure compliance with industry standards and regulations.

Backup and Disaster Recovery:

· Manage backup systems and procedures to ensure data integrity and availability.

· Develop and maintain disaster recovery plans and conduct regular testing.

Documentation and Reporting:

· Maintain detailed documentation of system configurations, maintenance activities, and procedures.

· Generate and analyze system performance reports to identify trends and areas for improvement.

· Collaborate with other IT staff to develop and implement best practices.

Collaboration and Communication:

· Work closely with other IT team members to support various IT projects and initiatives.

· Communicate effectively with stakeholders to provide updates on system status and maintenance activities.

· Train and mentor junior staff as needed.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 to 6 years of experience in IT systems maintenance or a similar role.
• Proven experience in maintaining and supporting IT infrastructure in a complex environment.
• Proficiency in operating systems such as Windows Server and/or Linux (Red Hat, CentOS, Ubuntu).
• Experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, and KVM or HCI.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
• Familiarity with storage solutions (e.g., SAN, NAS) and data management techniques.
• Scripting skills in languages such as PowerShell, Bash, or Python for automation tasks.
• Good leadership skill
• Good communication in English skill both spoken and written

Soft Skills:

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively within a team.

Scope of work:

1. To supervise work done on the Air-con unit in the room which carry by the workers or sub-contractor.

2. To monitor the daily safety and on-site schedule, check review drawing plan, spec, method of statement, work procedures, and rectification work on site.

3. To highlight and feedback if any irregularities, to the employer or consultants. Monitor work process and assignment given, prepare defect list if any, and ensure statutorily. Requirements are compiled by the authority.

4. You are to work closely with the Employer and the Management with safety requirements by the reporting site.

5. Need to have good computer knowledge.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Be Part of Our Success

• Provide maintenance and support for Customers' Enterprise IT Network Services.
• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Work closely with Project Manager/ Team Lead to fulfil project deliverables and operational request.
• Conduct regular scans/patching to ensure managed devices are compliant
• Establish TAC cases with the principal vendor for complex problem until its resolved.

Qualities We Value

• Minimum 1 – 2 years of hands-on network technical support experience in SI Environment.
• Cisco certification is preferred, ie. CCNA, CCNP etc.
• Experience with LAN, WAN, Data and Security networking in implementation, maintenance support and break-fix.
• Hands-on experience working with Cisco/Alcatel/Dell Switching and Routing, NTP Server, Fortinet and Checkpoints firewall with IPS in Data Centre Technologies.
• Strong knowledge of TCP/IP, STP, LACP, MLAG, Port-Security and other networking Protocols.
• Maintain Network Documentation, including diagrams and configuration files.
• Implement security best practices and ensure compliance with relevant regulations.
• Stay updated with industry trends and emerging technologies related to Data Centre Networking.
• Experience working in a team-oriented, collaborative environment.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Overall Function

Reporting to the Head of Data Centre, the incumbent will primarily be involved in the day-to-day operations of the NETS Data Centre.

Key Responsibilities

• Perform day-to-day data centre/ computer operations (batch processing, printing reports, systems backup, tape management, server reboots, facilities and infrastructure checks in the data centre)
• Pro-actively monitor the data centre systems’ uptime and connectivity to ensure system availability to prevent any down time, and coordinate problem resolution with vendor or second level support groups.
• To log and submit problem management record and assign to appropriate party
• Ensure physical security procedures are followed strictly
• Performs escorting of personnel to and fro the Data Centres for both Kim Chuan & Bedok

Requirements

• Minimum Nitec/ Higher Nitec/ Diploma in Computer Science/ Information Technology or equivalent
• Able to perform 24-hours rotational shifts (3 shifts)
• Strong initiative and able to work independently
• Good knowledge with Windows server / UNIX / AIX
• Minimum 1-2 years of relevant working experience in a Data Centre environment

· Look at emerging low-carbon/green technologies, where he/she will focus on opportunities in the carbon sequestration and carbon market sector.

· Actively perform global scans of emerging low-carbon/green technologies and identify new growth opportunities for ST Engineering to pursue.

· Lead technology deep dives in low-carbon/green technology areas and develop strategic plans/roadmaps for the group to pursue in these areas.

· Work closely with New Ventures (or the relevant BAs) to support the development of new businesses in the growth area identified.

· Establish an R&D ecosystem made up of local and global start-ups, technology vendors, Institutes of Higher Learning (IHLs), Research Institutes (RIs) and relevant governmental agencies to support the development and demonstration of innovative low-carbon/green solutions (products and services) that will meet business objectives.

· Work closely with the venture team to identify and assess capital investments designed to help ST Engineering meet our business objectives.

· Communicate with senior executive leadership (internally or client) regarding green technology trends, growth/business opportunities and/or any other matters of importance to the organisation as part of the Group Technology Office.

Required Experience and Qualifications:

· Degree in chemical/mechanical engineering or environmental science. Candidates with advance degrees (Masters, PhD) will be advantageous

· Min. 6 years of experience working on low-carbon technologies/solutions.

· Deep knowledge and experience in carbon sequestration and carbon MRV related technologies.

· Experience in advanced technology research, strategy development and road-mapping will be advantageous

· Analytical minded with exceptional project management and organization skills

· Strong communication and presentation skills

· Professional and ethical behaviour

About Us:

Centre for Seniors is a Social Service Agency with Charities Status, dedicated to helping seniors remain meaningfully engaged in work and in life. We provide a range of services to support seniors in navigating major work-life transitions and to support employers in building cohesive intergenerational workplaces.

Job Title: Head of Training cum Business Development

The role of a ‘Head of Training’ cum Business Development oversees the development and implementation of training programmes to prepare seniors for work-life transition as well as engaging them in meaningful activities to live a purposeful and meaningful life. On business development aspect, the potential candidate is responsible for driving growth and expanding market presence by identifying new business opportunities, building and maintaining relationships with potential clients, and enhancing the company’s overall sales/marketing strategy. This role requires a strategic thinker with strong communication skills and a passion for developing innovative solutions to meet client needs.

Department: Learning and Development

Reports To: Executive Director

Stakeholders: Corporate clients, government agencies, funding organisations, trainers and internal staff

Job Summary:

The Head of Training cum Business Development is responsible for business development identifying new sectors and develop new/potential clientele for training opportunities, leading the training and development function as well as managing daily operation of training activities and ensuring they are carried out efficiently according to organizations’ guidelines. This role involves working closely with stakeholders in assessing training needs, designing new training programs, reviewing existing training curriculum to ensure relevancy and ensuring the effective delivery of training initiatives to enhance senior learners’ skills and knowledge to increase employment opportunities or active ageing and wellbeing for retirement.

Key Responsibilities

1. Market Research, Analysis and relationship building

- Identify new sectors and develop new/potential clientele for training opportunities.

- Analyse customer needs and preferences to inform training product/service offerings.

- Develop and maintain strong relationships with key stakeholders, including potential and existing clients, partners, and industry influencers.

- Act as the primary point of contact for clients and address their inquiries and needs.

2. Sales Strategy Development:

- Collaborate with senior management to develop and implement effective strategies to achieve business goals.

- Create proposals and presentations that showcase the company’s value proposition.

3. Training Strategy Development:

- Develop and implement a comprehensive training strategy aligned with organisation’s goals and budgets.

- Identify training needs through regular assessments and feedback from stakeholders.

- Manage trainers’ expectations and develop a pool of capable trainers.

4. Program Design and Delivery:

- Create, curate, and manage training programs (in-person, online, or hybrid) for senior learners from corporate clients, for senior learners in the community as well as for senior job seekers.

- Collaborate with subject matter experts to ensure the course content is relevant and up-to-date.

5. Team Leadership:

- Lead and mentor the training team, fostering a service culture to meet senior learners’ and clients’ needs and requirements.

- Allocate resources effectively to meet training objectives.

6. Performance Evaluation:

- Establish metrics to evaluate the effectiveness of training programs and make improvements based on feedback and performance data.

- Conduct regular assessments and adjustments to training initiatives to ensure they meet the evolving needs of the clients and the community.

- Evaluate trainers’ performance and code of conduct are in accordance to organisation’s standards

- Address clients’ feedback and comments and resolve complaints

- Keep track of training numbers and ensure KPIs are met.

7. Marketing and Publicity:

- Create EDMs and publicity material to promote training programmes to partners, clients and to the public through the organisation’s social media channels.

8. Budget Management:

- Develop and manage the training budget, ensuring cost-effective use of resources while achieving high-quality outcomes.

9. Stakeholder Collaboration:

- Partner with trainers, corporate clients and job placement team to identify specific training needs and align programs with business objectives.

- Facilitate communication and collaboration between the training team, internal staff and partners/clients.

10. Stay Updated on Trends

- Research and implement best practices in training and development.

- Stay informed about industry trends, technologies, and methodologies.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Marketing, Education, or a related field. Preferably to possess ACTA, ACLP and/or DACE.
• Experience:
  • 5+ years of experience in training and development, in business development, sales, or related fields, with at least 2 years in a leadership role.
  • Proven track record in delivering and developing successful client relationships.
• Skills:
  • Strong leadership and team management skills.
  • Strong organizational and time management skills.
  • Strong analytical skills to assess training effectiveness.
  • Excellent communication and interpersonal abilities.
  • Excellent negotiation and closing abilities.
  • Able to deliver talks and conduct training to large groups of people either in-person or through Zoom/MS Teams.
  • Proficient in learning management systems (LMS), CRM software and Microsoft Office Suite and other training technologies.

Application Process:

If you are a passionate and results-oriented individual who shares our commitment and vision, we encourage you to apply for this exciting opportunity.

Interested candidates to submit resume with a cover letter highlighting relevant experience and vision for position applied for. Please email to admin@cfs.org.sg. Only shortlisted candidates will be notified.