Total 220 service centre manager job vacancies in Information Technology category in Central, Hong Kong

DC Environment Support

• Shall monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers.
• Power infrastructure (such as Uninterrupted Power Supply and power distribution boards);
• Cooling Infrastructure (such as computer room air-conditioning units);
• Fire detection and suppression systems (such as FM200, water sprinklers, fire extinguishers);
• Environment monitoring system (such as humidity and temperature); and
• Water leakage detection.
• Shall ensure the DC infrastructure is monitored on twenty-four (24) hours a day, seven (7) days a week, inclusive of Saturdays, Sundays and Public Holidays.
• The Vendor shall inform the Customer within one (1) hour when problems are detected.
• Shall work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected in accordance to the support hours as required by the Customer.

DC Facilities Management Services

• Shall ensure, through daily inspection, that the general cleanliness and tidiness of the data centre are maintained by the Customer-appointed Supplier.
• Shall work with Customer-appointed Supplier on site preparation tasks such as network cabling and electrical wiring, when required.
• Shall ensure the network cabling in the data centre and within the racks are neat and tidy.
• Shall work with the Customer-appointed Supplier for both scheduled and ad-hoc maintenance, servicing, repair and upgrading works to the infrastructure at the Customer’s premises and premises identified by the Customer.
• Shall plan and coordinate the maintenance activities. This includes polling the affected parties, obtaining the Customer’s approval, and sending out messages to inform the affected party.
• Shall obtain the Customer’s approval before finalizing the plan for any activity.
• Shall provide on-site support during the maintenance activities unless otherwise agreed by the Customer.
• Shall maintain up-to-date documentation of the data centre design layouts.
• Shall manage the physical security of the data centre in accordance with the guidelines provided by the Customer.
• Shall monitor the following physical security infrastructure to ensure they are within the operating levels defined by the Customer

Requirements:

• Preferably Three (3) years of working experience in Data Centre Engineer Operations experience
• ITIL v4 Foundation Certification or equivalent

PLEASE APPLY HERE ONLY - https://jobs.sap.com/job-invite/409693/

ABOUT SAP

As the market leader in enterprise application software, SAP empowers companies of all sizes and industries to innovate through simplification. From back office to boardroom, warehouse to storefront, on-premise to cloud, and desktop to mobile, SAP enables people and organizations to collaborate more effectively and leverage insights to stay competitive. SAP’s applications and services help customers operate profitably, adapt continuously, and grow sustainably.

PROGRAM DESCRIPTION

Within the Customer Services and Delivery (CS&D) board area, the mission of SAP Enterprise Cloud Services is to shape the future of SAP by providing a comprehensive, end-to-end managed services experience that supports customers throughout their cloud transformation journey. Our goal is to offer a range of cloud deployment options, leveraging SAP’s infrastructure, partner infrastructures, and public cloud platforms.

THE ROLE

The Technical Service Manager (TSM) plays a critical role within the SAP Enterprise Cloud Services - APJ & GCR organization as a trusted advisor, responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. As the primary point of contact for customers in technical discussions and escalations, the TSM is tasked with developing a deep understanding of each customer’s landscape, advising on technical requirements, and addressing complex challenges throughout the customer lifecycle. This role also involves close collaboration with Customer Delivery Managers and internal delivery teams to ensure customer satisfaction through the delivery of high-quality services.

ROLE REQUIREMENTS

Key Responsibilities

• Serve as the primary technical contact for SAP Enterprise Cloud Services customers, offering guidance and support across their lifecycle.
• Gain a deep understanding of customer goals and challenges to offer tailored solutions and recommendations.
• Manage and resolve escalations related to SAP Enterprise Cloud Services customer landscapes.
• Advocate for value-added services within the SAP Enterprise Cloud Services portfolio to meet customer needs.
• Collaborate with SAP Enterprise Cloud Services delivery units to establish long-term service plans and account visions.
• Participate in on-site customer visits when necessary and support customers’ Intelligent Enterprise transformation as a technical consultant.

Education, Skills, and Competencies

• Bachelor’s degree in Computer Science, Engineering, or Information Management (or equivalent experience).
• Solid expertise and in SAP technologies (SAP certification preferred).
• Strong focus on customer service and communication, with the ability to explain technical details to non-technical audiences effectively.
• Analytical and solution-focused mindset with excellent English communication and presentation skills.
• Proven skills in managing customer escalations, process improvements, and key relationships.
• Working knowledge of hyperscalers, multi-cloud integrations, networking, and virtualization technologies (e.g., load balancers, VMs).
• Ability to perform under pressure and consistently deliver value to customers and the organization
• Experience working with international and cross-cultural teams for seamless project execution.

Work Experience

• 9+ years of SAP technology (BASIS) experience in the IT industry.
• 5+ years of customer-facing experience, with demonstrated skills in de-escalation, conflict resolution, and executive-level relationship management.
• Proven technical project management skills to handle complex customer projects efficiently and resolve issues effectively.

#SAPECS #ECS #SAPTechnicalConsultant #SAPBasisCareers

WHY JOIN US

This is an exciting opportunity to join SAP’s dynamic, international team and make a significant impact on the future of cloud services. If you're passionate about driving customer success, thrive in a fast-paced environment, and have a deep technical expertise, you will find immense satisfaction in this role. Join us and contribute to helping customers navigate their cloud transformation journeys while advancing SAP’s cloud capabilities.

If this sounds like the perfect fit for you, we look forward to hearing from you!

LOCATION

Singapore

EXPECTED TRAVEL

Expected travel requirement is 10%

SAP'S DIVERSITY COMMITMENT

At SAP, we believe that innovation thrives through the development of a diverse workforce. We celebrate and appreciate the unique competencies that each individual brings to the company.

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

We are looking for a Technical Sales Manager, SEA in UPM Specialty Papers. The position is based in Singapore.

Greetings from your future manager

“We are looking for a passionate and technically skilled individual to join our team as Technical Sales Manager, SEA region. You will be part of our global professional technical network. This role offers the unique opportunity to work with our global function, collaborating with diverse teams across different regions to drive innovation and deliver exceptional solutions to our clients. You will be at the forefront of our efforts to expand our market presence and enhance customer satisfaction. If you are that team player, come speak with us!” -- Area Sales Director, SEA, UPM Specialty Papers

What you will do

• Proactively provide technical competence in resolving performance issues for customers. Develop and maintain claims handling procedures.
• Work closely with local sales and customer service team to create business value by enhancing product performance and service offering. Develop support solutions to meet customer’s quality and development needs.
• Promote UPM Technical Consultancy. Provide input for product and business intelligence by monitoring industry and product trends, keeping abreast of technological developments.
• Represent UPM at customer print and converting sites and developing multi-level contacts to support sales. Develop network across printing, labelling and packaging industry. Attend trade shows, conferences, and related events.
• Develop strong links within all internal functions and interact with mills in Europe and Asia.
• Collaborate closely with UPM Global Technical Network.
• Assume sales responsibilities as required to meet business needs.

Who you are?

• You have a university degree in a relevant field. Experience and knowledge of printing, label and packaging papers will be an advantage.
• You can deal directly with local customers as well as large MNCs and across cultures and regions.
• You are fluent in written and spoken English, have good communication, analytical and interpersonal skills.
• You are a team player and committed to achieving results.
• You have regional experience in Southeast Asian markets and a willingness to travel.

Job description

Google.org’s vision is to apply Google’s innovation, research, and resources to promote progress and expand opportunity for everyone. Google.org brings the best of Google to help solve some of humanity’s biggest challenges -- combining funding, innovation, and technical expertise to support underserved communities and provide opportunity. We work with nonprofit organizations using technology and innovation to take on complex social challenges. Google.org's APAC team works closely with cross-functional partners across the company to help social impact organizations with the company's resources and help them drive innovative social impact for their local communities. We create pathways for people to gain the technical and AI skills they need to thrive in the digital economy. We help build resilience online and in the places we live and work – promoting digital wellbeing, strengthening online safety, and supporting our local communities. We accelerate research and AI-enabled innovation for societal impact in collaboration with university partners and the academic research community.

As a member of the Google.org APAC team, you’ll work with cross-functional teams to execute strategic work with stakeholders in Singapore and across the APAC region, including overseeing ongoing grantmaking initiatives in APAC. We seek to improve people's lives by helping everyone in Singapore and APAC realize the AI Opportunity. This includes providing access to AI and digital skills, helping to create resilient, healthy, sustainable communities, and enabling AI innovations that change how society addresses shared challenges.

Qualifications

Job responsibilities

• Localize global initiatives, identify promising grantees, and build partnerships to address critical needs in APAC.
• Manage large-scale programs, oversee grants, organize events, and craft compelling narratives to showcase Google.org's impact.
• Ensure operational excellence by managing budgets, agreements, and vendor relationships, while thoroughly evaluating program effectiveness.
• Advise Google executives on strategic philanthropic investments in areas like AI for social good, digital skilling, and online safety.
• Partner with Google.org teams worldwide to align on strategy, share best practices, and maximize our collective impact in APAC.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in program or project management.
• 3 years of experience in program management, strategy consulting, or philanthropy with a focus on the APAC region.

Preferred qualifications

• Experience working with nonprofit organizations, particularly in the area of knowledge, skills, and learning, resilient communities, and scientific advancements.
• Experience with socially and economically excluded communities in APAC.
• Ability to report to multiple stakeholders, providing frequent updates and effective communication in a fast paced environment.
• Ability to approach beneficiary communities with humility and a commitment to listening and servant leadership.
• Excellent storytelling skills and a drive to tell the Google.org story to a range of audiences.
• Excellent communication skills.

About NSING:

As part of Nations Technologies Group, NSING was founded in 2018 in Singapore bringing high-performance semiconductor products and solutions to global semiconductor industry. Our products includes General and Secure MCU, Secure IC for TPM (Trusted Platform Module), Bluetooth Low Energy BLE and BMS (Battery Management System). When you join NSING, you will be part of a talented team in the Singapore R&D Center where we develop high performance MCU targeting for Industrial and Edge AI applications.

Your Role:
As an Embedded Software Engineer, you will contribute to the development of application test software, device drivers and customer reference software. You will be working in various aspects of the SoC development in FPGA prototyping, post silicon validation and customer reference applications.

• As the team manager you will lead the engineers to effectively fulfil the embedded software team charter and provides both technical and personal development guidance to the team members.
• Work closely with SoC Design and Verification engineers to develop a comprehensive and complimentary validation test plan.
• Participate in SoC design reviews to have in-depth understanding of the chip.
• Participate in PCB design review to provide requirements from software perspectives.
• Develop Hardware Abstract layer drivers for in-house testing as well as production ready SDK for customers.
• Validate new and existing hardware IP on FPGA prototype and actual silicon.
• Validate system level performance and test for robustness of SoC.
• Working with Product and Application team to develop software for the customer reference design in areas such as motor controls, Human Machine Interface (GPU), Edge Machine Learning applications.

Your Skills and Experiences:

• Bachelors or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Minimum of 5 years as a team leader / Manager.
• Minimum 5 years in firmware development in ARM-based MCU products.
• Minimum 2 years’ experience in the Semiconductor industry or equivalent technical knowledge/experience in electronics circuit design.
• Understanding of ARM architecture, heterogeneous multicore system, and communication interfaces such as USB, Ethernet, CAN, Bluetooth, SPI, I2C, UART, SDMMC will have an added advantage.
• Understanding of DVP, Graphics accelerator and machine learning models deployment.
• Worked with RTOS, device drivers, filesystems, HAL, security, and Software development cycle.
• Proficient in programming language of C, C++, and assemble language.
• Proven experience in common firmware development tools and lab tools, such as IDE (KEIL, IAR, GCC), Debugger (ULink, JLink), Lab equipment (Oscilloscopes, Programmable power supplies, Logic Analyzers etc.).
• Good with Electrical interface, schematic, electronic component specification and datasheet.

Other Skills:

• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a cross-functional environment.
• Flexibility and adaptability and demonstrates ability to manage multiple tasks and projects, prioritizing effectively to meet deadlines.

Job Description

• Working on 6nm and below advanced process project APR and Timing/PI sign-off
• Take the TOP and PM role for the complicated hierarchical chip (more than 20M inst plus 500+ macros)
• Take the Block or Block coordinator role for complex blocks
• Do early prediction for critical APR/Timing/PI issues

Job Requirements

• APR/Timing/PI hands-on/tapeout experience on complicated hierarchical chip
• With min. 8 years relevant experience
• TCL/Perl/Python/C/C++ programming skill
• Have advanced process(n6 or below) experience is a plus
• Excellent communication and team work spirit

About the company

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact.

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Qualifications

Job responsibilities

• Be responsible for operational management of reverse supply chain processes such as decommissioning of network gear and replacement of damaged or faulty parts in the network.
• Drive operational metrics and Key Performance Indicators (KPIs) performance. Conduct root cause analysis and close performance gaps.
• Be responsible for defining the business requirements and contribute to developing both systems and tools that enable reverse supply chain operational effectiveness.
• Collaborate effectively with the internal and external partners supporting the reverse supply chain operational activities.
• Support development and implement reverse supply chain processes that scale to support the volume growth and in different locations globally.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• 2 years of experience in supply chain planning and operations management.

Preferred qualifications

• Bachelor's degree or MBA in Supply Chain Management, Business Administration, Operations, or a related field.
• 8 years of experience in operations roles, with Reverse Supply Chain Operations.
• Ability to deliver results against key operational metrics and KPIs, with root cause issues and drive corrective actions to improve performance.
• Ability to deliver data driven/fact based analysis for business proposal, supply chain design, and supply risk mitigation.
• Excellent communication and people management skills, influence across multiple levels of the organization and shift between detailed analysis and big picture thinking.

Job Description:

1. Attend Customer Design discussions.
2. Help Customer with Network Integration Activities.
3. Network Acceptance Testing
4. Help Customer with Network Migration activities.
5. Network Monitoring after migration or integration.

Job requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Basic understanding of software development processes, IT infrastructure, or other technical fields relevant to the organisation.

Job Duties:

• Complete responsibility for all aspects of WET department / sub function or has professional leadership within the company on a broad unique subject.

• Develops new methods of problem solving for department

• Integrates work of own department with other departments. Has to consider impact of solutions to other departments and find overall solutions; can be in global environment

• Generally solves issues in principle, leaves specifics to staff

• Has full staffing responsibility

• Highest authority of subject matter content

• Balances short term and long term goals

• Balances financial, resource and people issues

• Integrates subject matter and industry expertise within a defined area

• Accountable for budget and end results for area managed including cost management.

• Provides advice and counsel related to the operation of the business to leadership teams based on deep subject matter expertise.

• Work is guided by functional strategy and area goals and operational objective.

• Sets area objectives and work plans in alignment with functional strategy.

• Ensures that procedures, processes and standards are continuously reviewed, tested and aligned with the business.

Qualification

• Bachelor degree or above in Electrical, Electronics, Mechanical, Mechatronics, Microelectronics Engineering.

• 8+ years of relevant experience in process engineering, preferably in Electronics, Electrical industry.

• Fab 12" knowledge is preferred

• Proven ability to identify, assess and solve problems

• Analytical with good interpersonal skills

• Team leader with execellent communication/coordination skill.

Responsibilities Of The Role

• Directly contributes to the design and development of scaled Data Science algorithms.
• Applies technical knowledge to massive datasets with exploratory data analysis, feature engineering, and model building to deliver accurate and impactful algorithms.
• Quantifies improvement in business areas resulting from u algorithms. Works with Data and Software Engineering teams to productionize algorithms
• Responsible for building advanced analytic (ML/AI/Optimization) algorithms within a Data Science program and working with Business Partners and Friends of Data Science to insert algorithms into business processes and activate them directly with the business.

Job Qualifications

• At Least Bachelor Degree in Analytics, Data Science or related field.
• 1+ year of experience in Python, Cloud and ML Alorithms
• Hands on Machine Learning project experience by Python
• Good understanding about Data Analytics and Business Intelligence
• Exposure in model validation, back-testing, and other model risk management activities.
• Proven Foundation across full spectrum of ML Techniques (Traditional Methods, Deep Learning, Bayesian, etc), Statistics, Data Modeling, and Optimization.
• Strong written and verbal communication skills to influence others to act
• Ability to balance multiple priorities
• Good social skills, self-motivated, dynamic and can-do attitude
• Strong enthusiasm and curiosity about the intersection of business and technology

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.