Total 1,075 it support executive job vacancies in Information Technology category in The United States of America

Responsibilities:

• Execute full software development life cycle (SDLC).
• Create flowcharts, layouts and documentation to identify requirements and solutions.
• Write well-designed, testable code.
• Produce specifications and determine operational feasibility.
• Integrate software components into a fully functional software system.
• Develop software verification plans and quality assurance procedures.
• Document and maintain software functionality.
• Troubleshoot, debug and upgrade existing systems.
• Deploy programs and evaluate user feedback.
• Comply with project plans and industry standards.
• Ensure software is updated with latest features.

Requirements:

• Proven work experience as a Software Engineer or Software Developer.
• Experience designing interactive applications.
• Ability to develop software in Java, Ruby on Rails, C++ or other programming languages.
• Strong knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate).
• Experience developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC).
• Familiarity with test-driven development.
• Excel in software engineering tools.
• Ability to document requirements and specifications.
• Possess at least a Bachelor's Degree in Computer Science, Engineering or relevant field.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

 Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The KLASS IT Support Executive plays a crucial role in ensuring the smooth operation of IT systems and providing excellent customer service to users within the organization. They act as a bridge between technical IT solutions and non-technical users, helping to resolve issues and improve overall productivity.

Technical Support: 

• Provide Level 0-1 technical support to staff and students according to established Service Level Agreements (SLAs).
• Troubleshoot and resolve a wide range of hardware and software issues, including desktops, laptops, tablets, printers, internet connectivity, and educational software.
• Document support interactions and solutions for future reference.
• Escalate Level 2-3 support issues to the IT Manager or designated team member for further resolution.

User Support and Training:

• Assist staff and students with basic technology use and provide training on new software and applications.
• Develop and maintain user guides and documentation for commonly used technology tools.
• Answer user inquiries regarding technical issues and school technology policies.

Hardware and Software Management:

• Assist with the setup, configuration, and maintenance of school devices.
• Manage software licenses and ensure software compliance within the school.
• Participate in inventory control of IT equipment and accessories.

Classroom Technology Support:

• Set up and troubleshoot classroom technology equipment, including projectors, smart boards, and sound systems.
• Collaborate with teachers to integrate technology effectively into their lessons.

Other Responsibilities:

• Assist with the preparation and execution of IT-related events or projects.
• Stay up-to-date on evolving educational technology trends and applications.
• Maintain a positive and professional demeanor, providing excellent customer service to all users.

Qualifications and Requirements:

• Degree/Diploma in Information Technology (IT) or Computer Science.
• Maintain an up-to-date approved IT systems certification for the entire duration of the contract period. An IT-approved certification list will be reviewed and published annually based on the technology currently being utilized within the school’s IT infrastructure.
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills (written and verbal)
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new technologies
• Be proactive and independent in creative development 

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free Parking
• Free to use School's facilities such as gym, swimming pool and sports court
• Working hour : 7.30am - 4.00pm

Job Description:

Responsibilities:

1. 1. Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.
   2. Diagnose and resolve complex system and application issues, aiming to minimize downtime and enhance productivity.
   3. Able to procure necessary IT related equipment for company needs.
   4. Responsible for ERP system (Microsoft Dynamics NAV/Dynamics Business Central) to provide first line of support.
   5. Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.
   6. Provide daily technical support for desktops, laptops, printers, servers, and network issues.
   7. Offer support for Point of Sale (POS) systems.
   8. Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.
   9. Provide expert suggestions and innovative solutions to enhance and optimize IT operations, ensuring smooth functioning of the Company's technological infrastructure.
   10. Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.
   11. Execute any additional tasks and responsibilities that may be assigned periodically by senior management.

Position Requirements:

• • Degree in Computer Science or similar field.
  • At least 3 years of ERP (Microsoft Dynamics NAV/Dynamics Business Central) implementation experience either from an end-user or vendor background.
  • Good understanding of ERP and POS functionalities.
  • Good planning and coordination skills.
  • Strong writing, verbal communication, and presentation skills.
  • Good interpersonal skill and with proven ability in troubleshooting and problem solving
  • Able to work travel when is required. 
  • Fluency in both written and spoken English and Bahasa Malaysia.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

職責：

• 執行完整的軟體開發生命週期（SDLC）。
• 建立流程圖、佈局和文件來確定需求和解決方案。
• 編寫設計良好、可測試的程式碼。
• 制定規格並確定操作可行性。
• 將軟體組件整合到功能齊全的軟體系統中。
• 制定軟體驗證計劃和品質保證程序。
• 記錄和維護軟體功能。
• 對現有系統進行故障排除、調試和升級。
• 部署程序並評估使用者回饋。
• 遵守專案計劃和行業標準。
• 確保軟體更新為最新功能。

要求：

• 作為軟體工程師或軟體開發人員擁有經過驗證的工作經驗。
• 擁有設計互動式應用程式的經驗。
• 能夠使用 Java、Ruby on Rails、C++ 或其他程式語言開發軟體。
• 對關聯式資料庫、SQL 和 ORM 技術（JPA2、Hibernate）有豐富的了解。
• 具有使用至少一種流行的 Web 框架（JSF、Wicket、GWT、Spring MVC）開發 Web 應用程式的經驗。
• 熟悉測試驅動開發。
• 擅長軟體工程工具。
• 能夠記錄需求和規格。
• 至少擁有計算機科學、工程或相關領域的學士學位。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

We are seeking a highly skilled and dedicated Network Operations Center (NOC) Operator to join our team. As a NOC Operator, you will play a critical role in monitoring, troubleshooting, and maintaining our network infrastructure 24/7. You will be responsible for ensuring optimal network performance, responding to incidents, and proactively identifying potential issues.

Key Responsibilities:

1. Network Monitoring:

• Continuously monitor network performance metrics, including bandwidth utilization, latency, and error rates.
• Utilize network monitoring tools to identify and diagnose network issues.
• Proactively identify and resolve potential network problems before they impact service delivery.

2. Incident Response:

• Respond to network incidents promptly and efficiently, following established procedures.
• Troubleshoot network issues, including hardware, software, and configuration problems.
• Escalate critical issues to higher-level support teams as needed.

3. Network Configuration:

• Configure network devices, such as routers, switches, and firewalls, to meet business requirements.
• Implement network changes in a controlled and documented manner.

4. Documentation:

• Maintain accurate and up-to-date documentation of network configurations, procedures, and incident reports.

Qualifications and Skills:

• Diploma in IT or Bachelor of IT or equivalent
• Strong understanding of networking protocols (TCP/IP, OSI model)
• Experience with network devices (routers, switches, firewalls)
• Proficiency in network monitoring tools such as PRTG.
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to work in a 24/7 shift-based environment
• CCNA or equivalent certification (preferred)
• Must be able to speak, write and read English, Bahasa and Chinese

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

Qualifications & Experience:

- Fresh Graduate are welcome

- Minimum Degree/Diploma Qualification

- Experience: 0-2 years in IT field

- Chinese Candidates Preferred

- Own Transportation

Tasks & Responsibilities:

Customer Support

- Provide first-line support to customers via phone, email, or chat.

- Diagnose and resolve technical issues related to POS &Accounting systems, including hardware, software, and network connectivity problems.

- Escalate unresolved issues to higher-level support or specialized teams as necessary.

Technical Assistance

- Assist in the installation and setup of POS & Accounting systems at customer locations.

- Configure POS & Accounting software according to client requirements, ensuring compatibility with existing systems and hardware.

- Provide training to end-users on the proper use and maintenance of the POS & Accounting system.

Maintenance and Updates

- Perform regular system maintenance and updates to ensure optimal performance and security.

- Monitor system performance and proactively address potential issues.

- Manage software updates and patches, ensuring minimal disruption to business operations.

Documentation and Reporting

- Maintain detailed records of support requests, solutions provided, and other customer interactions.

- Create and update user manuals, FAQ documents, and technical support documentation.

- Generate reports on common issues, system performance, and customer feedback to inform improvements.

Team Collaboration

- Coordination with Senior Staff : Work closely with senior technical support specialists and other team members to resolve complex issues and improve support processes.

- Feedback and Suggestions: Provide feedback and suggestions to improve software features and customer support services based on customer interactions and issues encountered.

Learning and Development

- Continuous Learning: Stay updated with the latest software features, updates, and industry trends to provide knowledgeable support to customers.

- Training Participation: Participate in internal training sessions to enhance your technical skills and product knowledge.

Compliance and Security

- Data Security: Ensure that customer data is handled securely and in compliance with company policies and relevant regulations.

- Policy Adherence: Follow company policies and procedures in all customer interactions and technical support activities.

Perks & Benefits:

- Commission and bonus

- Allowance (travel stipends, transportation, etc.)

- Medical Claim

- Regular team activities

- Company trips

- Pantry Snacks

- Gaming Zone (PS5/Nintendo Switch) (Melaka Area)

資格和經驗：

- 歡迎應屆畢業生

- 最低學位/文憑資格

- 經驗：0-2年IT領域經驗

- 中國候選人優先

- 自有交通

任務和職責：

客戶支援

- 透過電話、電子郵件或聊天為客戶提供一線支援。

- 診斷並解決與 POS 和會計系統相關的技術問題，包括硬體、軟體和網路連接問題。

- 必要時將未解決的問題上報給更高階的支援或專業團隊。

技術援助

- 協助在客戶地點安裝和設定 POS 和會計系統。

- 根據客戶要求配置POS和會計軟體，確保與現有系統和硬體的兼容性。

- 提供最終使用者有關正確使用和維護 POS 和會計系統的培訓。

維護和更新

- 定期進行系統維護和更新，以確保最佳效能和安全性。

- 監控系統效能並主動解決潛在問題。

- 管理軟體更新和補丁，確保對業務運營的干擾最小化。

文件和報告

- 維護支援請求、提供的解決方案以及其他客戶互動的詳細記錄。

- 建立和更新使用者手冊、常見問題文件和技術支援文件。

- 產生有關常見問題、系統效能和客戶回饋的報告，以提供改進資訊。

團隊協作

- 與高階員工協調：與高階技術支援專家和其他團隊成員密切合作，解決複雜問題並改善支援流程。

- 回饋和建議：根據客戶互動和遇到的問題提供回饋和建議，以改善軟體功能和客戶支援服務。

學習與發展

- 持續學習：隨時了解最新的軟體功能、更新和行業趨勢，為客戶提供知識淵博的支援。

- 參加培訓：參加內部培訓課程，以提高您的技術技能和產品知識。

合規性和安全性

- 資料安全：確保客戶資料安全處理並符合公司政策和相關法規。

- 政策遵守：在所有客戶互動和技術支援活動中遵循公司政策和程序。

津貼和福利：

- 佣金和獎金

- 津貼（旅費、交通費等）

- 醫療索賠

- 定期的團隊活動

- 公司旅行

- 食品儲藏室零食

- 遊戲區 (PS5/Nintendo Switch) (馬六甲地區)

 Role Description 

This is a full-time on-site role for a Senior Network & IT Engineer located in Petaling Jaya, Bandar Utama. 

The Senior Network & IT Engineer will be responsible for network administration, network engineering, troubleshooting, network security, and network design. The role will involve day to day tasks such as managing and maintaining network infrastructure, monitoring network performance, troubleshooting network issues, implementing network security measures, designing network solutions and other network related activities. 

Responsibilities 

• Manage and maintain network infrastructure, monitor network performance, troubleshoot network issues, enactment and implementation of policies and network security measures, design network solutions and other network related activities. 
• Provide on-site and remote technical support to end-users in office and business unit environments includes set up and configure workstations, laptops, printers, and mobile devices employees, and guidance to end-users. 
• Maintain and support all company’s AV and communications equipment which includes set up, configuration and troubleshoots. 
• Ensure prompt resolution and timely problem-solving. Escalate key issues to higher levels as necessary. 
• Perform regular preventive maintenance on IT equipment/hardware and software. 
• Support LAN, WAN, and internet services operations of the company. 
• Administer, monitor and maintain servers, storage, backup, and network facilities. 
• Support service availability, system security, preventive maintenance, and service recovery for servers and infrastructures. 
• Develop and maintain system configuration knowledge of IT equipment and hardware facilities. 
• Participate, assist, execution in project implementations, coordinating technical requirements, evaluation of vendors, and monitoring of policies and activities. 
• Maintain proper documentation of systems and procedures. 

Qualifications 

• Network Administration, Network Engineering, and Network Design skills 
• Troubleshooting and Network Security skills 
• Experience in managing and maintaining network and IT infrastructure 
• Knowledge of network protocols and technologies 
• Ability to troubleshoot and resolve network and IT issues 
• Understanding of network and IT security principles and best practices 
• Excellent analytical and problem-solving skills 
• Strong communication and collaboration skills 
• Relevant certifications (e.g., CCNA, CCNP) are a plus 
• Ability to provide independent reviews including verification of complex/high risk changes and solutions. 
• Bachelor's degree in Computer Science, Information Technology, Cyber Security, Network Engineering and/or related field. 
• A minimum of 8 years’ relevant working experience in similar capacities. 
• Proficiency in English, Malay and Mandarin languages. 

Note:

Interested candidates please send your updated resume to nichole.low@angkasa-x.com

Remuneration package to be discussed based on years of experiences, skills and expertise.

Leaves, Holidays, Allowances, Negotiable Remuneration Package

我們在愛麗絲史密斯學校的目的

正如我們校歌所唱的：「很快就有了兩個，又有幾個加入了」。愛麗絲·史密斯（Alice Smith）發起了一場只有兩個人的運動。這一勇敢的舉動引發了積極的連鎖反應。她激勵其他家庭加入她的旅程，為一代又一代的學習者創造一個培育環境，並為成千上萬的家庭創造一個家外之家。

同樣，我們透過建立一個培育社區來保持愛麗絲史密斯精神的活力，鼓勵我們的學生帶著勇氣、好奇心和同情心探索世界。

共同建立一個更美好的世界。

我們的目標體現在我們的三大策略支柱：

我們的員工

我們是一個由專家和好奇心組成的多元化集體，共同努力突破教育的界限，引領不斷變化的世界的學習。

我們的學生

我們鼓勵學生帶著勇氣和好奇心探索不同的道路，在一個能讓他們發揮最好的自我影響力的環境中。

 我們的世界

我們是一個相互支持、相互連結的社區，共同創新、探索和學習。

機會（角色概述）

KLASS IT 支援主管在確保 IT 系統平穩運作以及為組織內的使用者提供卓越的客戶服務方面發揮著至關重要的作用。他們充當技術 IT 解決方案和非技術使用者之間的橋樑，幫助解決問題並提高整體生產力。

技術支援：

• 根據既定的服務等級協定 (SLA) 向教職員工和學生提供 0-1 級技術支援。
• 排除並解決各種硬體和軟體問題，包括桌上型電腦、筆記型電腦、平板電腦、印表機、網路連線和教育軟體。
• 記錄支援互動和解決方案以供日後參考。
• 將 2-3 級支援問題回報給 IT 經理或指定的團隊成員以進一步解決。

使用者支援和培訓：

• 協助教職員工和學生使用基本技術，並提供新軟體和應用程式的培訓。
• 開發和維護常用技術工具的使用者指南和文件。
• 回答使用者有關技術問題和學校技術政策的詢問。

硬體和軟體管理：

• 協助學校設備的設定、配置和維護。
• 管理軟體許可證並確保學校內的軟體合規性。
• 參與IT設備及配件的庫存控制。

課堂技術支援：

• 設置課堂技術設備並排除故障，包括投影機、智慧板和音響系統。
• 與教師合作，將科技有效地融入他們的課程中。

其他職責：

• 協助準備和執行 IT 相關活動或專案。
• 隨時了解不斷發展的教育科技趨勢和應用。
• 保持積極和專業的風範，為所有使用者提供優質的客戶服務。

資格及要求：

• 資訊科技 (IT) 或電腦科學學位/文憑。
• 在整個合約期間內保持最新的經批准的 IT 系統認證。 IT 批准的認證清單將根據學校 IT 基礎設施目前使用的技術每年進行審查和發布。
• 優秀的解決問題和分析能力
• 較強的溝通和協作能力（書面和口頭）
• 能夠獨立工作和團隊合作
• 適應能力和學習新技術的意願
• 積極主動、獨立地進行創意開發

安全招募實務：

作為一所擁有多元化專家群的學校，我們堅持遵循最高國際標準的招募協議。我們對候選人的推薦信進行徹底的聘前檢查並驗證資格。如果您需要有關學校「預約前檢查」的更多信息，請聯繫我們的人民和文化代表，因為不同國籍的個人的流程可能有所不同。

我們優先考慮仔細審查檢查，因為它們對於確保我們的學生有一個安全可靠的環境至關重要。透過保持嚴格的招募實踐，我們的目標是為所有學生提供一個培育和受保護的學習環境。

根據學校需求的變化，該職位的職責可能會不時發生變化。校長和學校領導層可以根據不斷變化的要求並與職位持有者協商，酌情審查本職位描述

• 員工股權
• 事假
• 開放文化
• 個人發展機會
• 免費停車
• 免費使用學校設施，如健身房、游泳池、運動場
• 工作時間 : 7.30am - 4.00pm

JOB SCOPE & RESPONSIBILITIES

•Provide IT support to all departments

•Installing / Configuring computer hardware, software & other related to IT / ICT

•Creating user guide for in-house application

•Investigate, diagnose and resolve computer software and hardware faults

•Support and maintaining all tele-communication

•Update & maintaining IT/ICT documents & asset

•Design card, poster, advertisement, editing video and other related to designing or editing

•Other related task given from time to time

JOB REQUIREMENTS

•Have skills and knowledge in application of MS Office

•Have skills & knowledge in network troubleshoot and IT support

•Have skills & knowledge in Adode Photoshop/Illustrator/Canva

•Have skills in editing videography and graphic

•Have valid driving license and priority to whom have license B2

•Priority to whom with IMMIDIATE Availability / IMMIDIATE Intake

Perks & Benefits

• Employee equity
• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave
• Personal development opportunities
• Paid training and development

Job Description

Looking for sales account manager who will be responsible for developing long-term

relationship with clients and overseeing sales. As a Sales Account manager you will be

responsible to develop leads, building and maintaining relationship, managing deals, fulfill

their requirements and requests, respond to their queries in a timely manner and aspire to

deliver a positive client experience.

Key Roles and Responsibilities

• Manage portfolio of clients to achieve long-term success
• Develop positive relationship with clients.
• Find key people in organizations to sell our solutions – Mostly IT department.
• Able to present and upsell TechLab’s solutions and support offerings.
• Remediate conflicts with clients in a timely manner.
• Understanding each clients nature of business to propose suitable solutions and offerings.

Plus Points in Experience

• Relevant experience in similar client-facing role
• Experience in a strategic partner management position
• Experience in the IT or professional services industry with a focus on business development and/or sales
• Experience in managing multiple stakeholders and projects
• Proven experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth
• Strong sales orientation with experience working with clients and business teams to create sales-orientated solutions and services
• Experience with successful partner management.

Qualifications

• SPM, diploma graduate or equivalent education experience.
• Experience as Sales Account Manager/Sales Representative (also open to freshgrads)
• Proficient in Excel, Word, Powerpoint, CRM and Google suite

What We Offer:

• Competitive salary and commission structure.
• Opportunities for professional development and growth.

How to Apply:

Interested candidates can submit your resume to hr@techlab.com.my.

A supportive and collaborative work environment. Join our team at TechLab Security Sdn

Bhd and embark on a rewarding career in the exciting field of security technology sales.

Apply now to be part of our dedicated team!

Perks & Benefits

• Season parking provided
• Insurance
• Medical Claims
• Commissions and Bonus

角色描述

這是位於八打靈再也萬達鎮的高級網路和 IT 工程師的全職現場職位。

高級網路和 IT 工程師將負責網路管理、網路工程、故障排除、網路安全和網路設計。該角色將涉及日常任務，例如管理和維護網路基礎設施、監控網路效能、解決網路問題、實施網路安全措施、設計網路解決方案和其他網路相關活動。

職責

• 管理和維護網路基礎設施、監控網路效能、解決網路問題、制定和實施策略和網路安全措施、設計網路解決方案以及其他網路相關活動。
• 為辦公室和業務部門環境中的最終用戶提供現場和遠端技術支持，包括設定和配置工作站、筆記型電腦、印表機和行動裝置員工，以及為最終用戶提供指導。
• 維護和支援公司的所有視音頻和通訊設備，包括設定、配置和故障排除。
• 確保問題及時解決、及時解決。必要時將關鍵問題升級至更高等級。
• 對 IT 設備/硬體和軟體進行定期預防性維護。
• 支援公司區域網路、廣域網路和網際網路服務營運。
• 管理、監控和維護伺服器、儲存、備份和網路設施。
• 支援伺服器和基礎設施的服務可用性、系統安全、預防性維護和服務恢復。
• 開發和維護IT設備和硬體設施的系統配置知識。
• 參與、協助、執行專案實施，協調技術要求，評估供應商以及監控政策和活動。
• 維護適當的系統和程序文件。

資格

• 網路管理、網路工程與網路設計技能
• 故障排除和網路安全技能
• 具有管理和維護網路和 IT 基礎設施的經驗
• 了解網路協定和技術
• 能夠排除和解決網路和 IT 問題
• 了解網路和 IT 安全原則和最佳實踐
• 優秀的分析和解決問題的能力
• 較強的溝通與協作能力
• 相關認證（例如CCNA、CCNP）優先
• 能夠提供獨立審查，包括驗證複雜/高風險變更和解決方案。
• 電腦科學、資訊科技、網路安全、網路工程和/或相關領域的學士學位。
• 至少 8 年類似職位的相關工作經驗。
• 精通英語、馬來語和華語。

筆記：

有興趣的候選人請將您更新的簡歷發送至nichole.low@angkasa-x.com

薪酬方案將根據多年的經驗、技能和專業知識進行討論。

休假、假期、津貼、可協商的薪酬方案

職位描述

尋找銷售客戶經理，負責長期發展

與客戶的關係和監督銷售。作為銷售客戶經理，您將

負責開發銷售線索、建立與維護關係、管理交易、履行

他們的要求和要求，及時回應他們的詢問並渴望

提供積極的客戶體驗。

關鍵角色和職責

• 管理客戶組合以取得長期成功
• 與客戶建立正向的關係。
• 尋找組織中的關鍵人員來銷售我們的解決方案—主要是 IT 部門。
• 能夠展示和追加銷售 TechLab 的解決方案和支援產品。
• 及時解決與客戶的衝突。
• 了解每位客戶的業務性質，提出適當的解決方案和產品。

經驗加分

• 類似面向客戶的角色的相關經驗
• 策略夥伴管理職位經驗
• IT 或專業服務業經驗，專注於業務開發和/或銷售
• 管理多個利害關係人和專案的經驗
• 在推動實現共同願景並與多個利益相關者合作以實現銷售成長方面擁有豐富的經驗
• 強大的銷售導向，具有與客戶和業務團隊合作創建以銷售為導向的解決方案和服務的經驗
• 擁有成功的合作夥伴管理經驗。

資格

• SPM、文憑畢業生或同等教育經驗。
• 擔任銷售客戶經理/銷售代表的經驗（也開放給應屆畢業生）
• 精通Excel、Word、Powerpoint、CRM和Google套件

我們提供什麼：

• 有競爭力的薪資和佣金結構。
• 專業發展和成長的機會。

如何申請：

有興趣的候選人可以將您的簡歷發送至 hr@techlab.com.my。

支持性和協作性的工作環境。加入我們 TechLab Security Sdn 的團隊

Bhd 並在令人興奮的安全技術銷售領域開啟一份回報豐厚的職業生涯。

立即申請成為我們專業團隊的一員！

津貼和福利

• 提供季節性停車位
• 保險
• 醫療索賠

Deskripsi Pekerjaan:

• Memberikan dukungan teknis & edukasi ke karyawan internal di semua departemen dalam penyelesaian masalah hardware dan software.
• Melakukan instalasi & konfigurasi perangkat baru seperti komputer, server, router, access point, serta perangkat lainnya sesuai dengan prosedur dan peraturan perusahaan.
• Melakukan langkah-langkah perlindungan sistem dan pencegahan ancaman keamanan dari virus maupun malware, serta memastikan kegiatan back-up data dilakukan secara berkala.
• Melakukan proses dokumentasi rutin terkait kegiatan perbaikan yang sudah dilakukan untuk proses pelaporan dan pertanggungjawaban ke pihak Manajemen perusahaan.