Total 11 job vacancies by Total System Services LLC

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Performs a broad range of accounting functions with responsibility for accounting records in a small office or organization department. Assigns transaction codes to documents. Ensures documents being processed are included in the appropriate accounting period. Posts, balances, and closes subsidiary ledgers. Follows up on delinquent accounts receivable customers. Analyzes and verifies internal consistency, completeness, and accuracy of account documents and makes adjustments.

What Part Will You Play?

• Performs more clerical accounting functions supporting the accounting department and other accounting associates to include entering routine travel expenses or invoice data into system, typing memos, scanning, filing, and providing documentation. Occasionally assists in verifying the accuracy of invoices and other accounting documents or records. Assists in performing simple balancing, reconciliations, corrections to rejections, and accounting errors, containing basic calculations, as directed.
• Functions as a first point of contact for internal clients, external clients, or vendors for routine accounting questions and inquiries. Assists in researching issues or complaints for client/customer disputes.
• Updates and maintains accounting journals, ledgers and other records detailing financial business transactions (i.e. disbursements, expense vouchers, receipts, accounts payable). Enters data into computer system using legacy computer programs. Compiles data and prepares a variety of standardized reports, as directed, to be reviewed by more experienced associates or management. Retains supporting documentation as defined by record retention guidelines, for audit purposes.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Previous experience working with Accounting or Bookkeeping

Preferred Qualifications

• Associate's Degree
• Accounting, Finance, or related degree or certificate

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
• MS Dynamics - Key in entries into General Ledger
• MS Office - Key entries

The position listed in this requisition is ineligible for the referral bonus award program

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Accountable for the identification, development and delivery of Continual Service Improvement plans and initiatives to reduce operational costs and enhance operational efficiencies. Oversees the operational model across multiple Third Party Providers to ensure alignment to non-functional requirements across Business As Usual (BAU) service provision, partner contract renewal, and new third-party contracts. Responsible for BAU Operational and Transition Readiness of significant events, including new client conversions, new products and services, and decommissioning of existing products. Ensures all aspects of processing service are provided as required by the client contract to achieve Service Level Agreements (SLAs) and production processing and contractual obligations are met within a regulatory framework.

What Part Will You Play?

• Responsible for the holistic management of two to three clients (depending on level of service complexity) and their TS2 production services, including any additional associated processing services and products.
• Develops and delivers continuous service improvement plans and initiatives for clients and their use of Global products or platforms. Conducts root cause analysis to develop action plan implementation.
• Responsible for the holistic management of two to three partners (depending on level of service complexity) and their production services. Tracks partner service-level performance and proactively identifies ways of continuously improving service to exceed client expectations.
• Manages services transition into BAU by working with the relevant business areas via stakeholder management, in the transfer of new clients, products and platforms on go-live.
• Conducts regular service reviews with allocated clients and partners, acting as a client advocate with multiple internal teams to address any service deficiencies and escalation of partner issues.
• Acts as client escalation point in the event of need for Severity 1 incidents.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: No degree specified; combination of relevant professional training and/ or experience in lieu of degree accepted
• Typically Minimum 6 Years Relevant Exp

Preferred Qualifications

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Job Specific Duties and Responsibilities 

Client facing defect management, to include support and delivery of products and legacy mainframe systems.    Also, manage client communication for defects, validation and emergency change notification. 

Job Specific Skills and Competencies

Looking for a candidate that is a hybrid of business and technical that can work with our in issue resolution for a distributed epayables product.   Great communication skills in interpreting the very technical to our business client counterparts, but can work with our clients technical teams to trouble shoot issues.    Knowledge of the incident management role and processes.  

Typical Day in the Life of the Role

This role is a  Level 1/Level 2 support team in various products, so there is no set schedule for the day and spends most of the day multitasking between competing priorities. 

What Part Will You Play?

• Works on multiple simple projects and programs from a business solution and design perspective, participates in drafting solutions documentation, in collaboration with QA resource, developers and technical teams.

• Maintains knowledge in company platforms and learns to create alternative solutions. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary.

• Participates in development of product enhancements as part of client projects, following the requirements to functionality which must be designed and developed in a method that can be re-used by technology.

• Submits projects for Web Product Analyst Specialist review/consideration of risk/impact for changes, participate in identifying all functional components affected, learns to estimate Solution effort and, helps to coordinate estimates across all relevant parties.

• Conducts analysis on simple to medium problems, supports issue/problem resolution, implementation, notification, and post-implementation support to minimize client impact. Provides issue support to development and production support teams.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: In Information Technology, Business, or related field and/or equivalent of training and experience

• Typically Minimum 0-2 Years Relevant Exp

• Experience in integration, IT platforms and technologies in a Business Analyst environment, experience working with Web and Browser technologies.

Preferred Qualifications

• Typically Minimum 2-4 Years Relevant Exp

• Experience in document preparation, financial services, solutions design, programming language fundamentals, scripting knowledge, and understanding of data structuring

• Pursuing or having achieved Business Analysis certification (CCBA, CBAP, BCS), International Diploma in Business Analysis or equivalent a plus

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

• Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.

• Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

• Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge

• Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment

• Facilitation and Negotiation - Demonstrates the ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.

“The position listed in this requisition is ineligible for the referral bonus award program”

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Investigates potential credit card fraud cases based on information received from the fraud detection system. Analyzes several aspects of account history, to include payment and transaction history. Contacts customers and merchants to obtain additional information regarding fraudulent charges. Maintains accurate and complete documentation of all information necessary for the investigation.

Pursuant to requirements set forth in CO Equal Pay for Equal Work Act, the compensation for this position is $15 p/hour.

Non-exempt: Use hourly pay range listed

Maximum pay is $15 p/hr

What Part Will You Play?

• Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues. Assists with the completion of the lost stolen report, such as block and transfer of compromised accounts to prevent further losses and fraudulent activity. Builds the credit card replacement orders and completes shipping materials.
• Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more experienced fraud analysts.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent

Preferred Qualifications

• Previous work experience in a fraud related field.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.

The position listed in this requisition is ineligible for the referral bonus award program

​

#LI-Remote

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Using both machine and manual procedures may receive, separate, process, pack and/or deliver in process work or completed work in a zero defect environment. Utilizes multiple data bases to record and track work, including verifying addresses worldwide, printing labels, verifying proper contents, issuing product, and documents work status. Identifies errors, returns, or exceptions and handles according to client specifications. Is the last point of verification to insure accurate output of client information.

What Part Will You Play?

• Identifies and gathers required collaterals (e.g. inserts, forms, letters, card carriers, envelopes, labels, etc.) for assigned production job order; organizes according to priority and order of work to provide for efficient workflow and assembly. Verifies amount/type of collateral against job order and delivers for change of control to production.
• Initiates start-up and operation process for machine production (e.g. printing shipping labels, attaching cards to card carriers, sealing envelopes, etc.) of one-off or specialized requirements specified by the client and not ordinarily covered under Machine Operator duties.
• Performs manual pre-work or specialty processes that are completed prior to automated/machine production (e.g. separating, packing, counting, loading, affixing labels, and scanning or issuing collaterals such as cards within a specific area of card processing, card shop, card vault, express mail, mail sort or specialty departments).
• Records status of work in progress into a proprietary database, provides to leadership for sensitive item accountability and reviews level of compliance with applicable Service Level Agreements (SLA). Understanding correct client specific standards for manual work to be processed and compliance with SLAs, inspects 100% of work in a zero defect environment.
• Reconciles collaterals between completed, work in progress, and collateral inventory to ensure sensitive item accountability. Learns and assists more experienced Manual Operators to serve as last touch point and quality review for outgoing finished products.
• Operates various software systems used to track, review, access, and invoice clients for reimbursable work (e.g., labeling, postage, delivery, etc.).

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• Demonstrated experience in production or office environment where accuracy and accountability are essential

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
• Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
• Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
• Attention to detail - Accurate, quick, and repetitive visual focus of numbers/names/places for organizing and processing work

The position listed in this requisition is ineligible for the referral bonus award program.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

• Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Develops simple to complex business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications. Leverages system or module knowledge in the design of system screens and database structures.
• Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes. Prepares, coordinates, and assists with client training and documentation for installation of systems and upgrades.
• Conducts and supports testing/planning/validation by clarifying the intended functionality and resolving issues to ensure successful implementation.
• Assists with the detailed project planning efforts on larger projects, and may act as a Project Manager on smaller development efforts. Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions. Prepares technical reports by collecting, analyzing, and summarizing information and trends.

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree
• Typically Minimum 4 Years Relevant Exp (Level III)
•  Professional experience working with end-users to meet business needs

Preferred Qualifications

• Typically Minimum 4 Years Relevant Exp
• Scripting knowledge, bankcard industry knowledge, understanding data structures, professional experience working with end-users to meet business needs
•  Working towards a Certified Business Analysis Professional (CBAP)

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge- A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge
• MS Office & Flowcharting - Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML.  Google Suite – Docs, Sheets, Slides.  Familiar with Postman.

MUST BE LOCATED IN COLUMBUS, GA

The position listed in this requisition is ineligible for the referral bonus award program

#LI-Onsite

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Shift Sat-Mon 5:45am - 5:00pm

Summary of This Role

Sets up and operates a variety of automated machines (e.g. several different folders, Muller, die cutter or cutter) used in the production of the company's product. Responsible for the overall operation of machinery including actions such as feeding, folding ,cutting, stitching of materials, adjusting settings, making minor repairs and pulling, inspecting and packaging finished product.

What Part Will You Play?

• Begins to learn the functionality of various Finishing machines (e.g. folder, Muller, die cutter, guillotine cutter, saddle stitcher, etc.) and processes by locating the correct job materials/tickets on the finishing floor and reviewing job specification sheet(s) to complete finishing work for assigned jobs, as directed.
• Reviews production samples with leadership and/or senior level operator during production to ensure adherence to client specifications and quality checklists.
• Packages finished product in cartons, boxes, or pallets, as directed and reviews completed packaging with more experienced operators to ensure adherence to ticket instructions, prior to routing for shipment.
• Learns to document/enter job information such as material usage/scrap and production time required for cost tracking/client billing.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically No Relevant Experience Required

Preferred Qualifications

• Prefer 2 years fast production machine experience.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

The position listed in this requisition is ineligible for the referral bonus award program.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Purpose

In a high visibility, high pressure role; designs, develops, configures, and maintains enterprise IBM Z machine infrastructure systems as well as installed third-party systems components to ensure reliability in accordance with user needs and technical specifications while meeting defined service level agreements for availability and file delivery. Recognizes and troubleshoots problems with hardware, operating systems, and third-party software running on an IBM Mainframe; and proactively eliminates roadblocks to potential processing challenges. Maintains a  consultatively collaborative relationship with infrastructure, business, and application partners; as well as clients and vendors. Performs and supports operational processes improvements and automation across multiple environments ensuring all tasks are managed and conducted to the highest possible standards.  Establishes and documents standards and procedures (including disaster recovery procedures) for compliance and audit. As a multi discipline SME elevates technical competency while communicating with and providing technical support and metric reporting to system users as well as internal & external clients.  Seeks to drive efficiency through automation while increasing stability, reducing risk, and minimizing expense.

What Part Will You Play?

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor’s Degree in Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree

• Minimum 8 Years experience in system administration in a highly available enterprise environment

• Excellent communication, presentation, and documentation skills

• Team Player, able to work independently, while still bringing strong collaborative and consultative skills to bear

• Self starting learner with deep sense of ownership over assigned areas

• Working knowledge of JCL, SAS, VBA, SMF, RMF, WLM, and zPCR

• Expertise in Statistical and data analysis

• Proficient with MS Office - particularly Excel; likes math, numbers, charts, logic

• Analytical solution oriented thinker, strong deductive reasoning skills able to turn data into insight

• Able to Multitask, identify critical tasks, and prioritize work appropriately

• Applicants with less experience may be considered for a lower level position

Preferred Qualifications

• Familiar with TSYS TS1, TS2 commercial and consumer batch schedules

• Experience with SQL, COBOL, JCL, IMS, DB2, Python

• Any Computer Programming Experience a plus.

• 6+ yrs Mainframe capacity planning and system performance experience.

• 6+ yrs experience with z/OS subsystems DB2, IMS, CICS, MQ, and/or Storage.

• 6+ yrs TSYS experience.

• Working knowledge of REXX and/or Python.

• MXG Codeshark.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).
• Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
• Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
• Operating Systems Knowledge (Mainframe Skills) - z/OS, z/VM, TSO/ISPF, ISMF, JCL, SMP/E, Catalogs, CA1, DFSMS, DFHSM, DFDSS, REXX, Utilities
• General Business Knowledge - A broad expertise of the payments industry and the services that Global Payments provides. Detailed understanding of Global Payments' enterprise infrastructure systems and all other Global Payments' services and how they work together to provide industry leading payment solutions

Perform Other Duties as Assigned

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Shift: Weekend shift days - Saturday - Tuesday 5:30 am - 5:45 PM

Summary of This Role

Utilizes power tools, hand tools and a range of diagnostic equipment to provide mechanical and electronic support by installing, servicing, and maintaining specific production equipment while prioritizing work requests to minimize impacts to service level agreements. Works to insure compliance with all applicable statutory requirements as well as safe working procedures and policies. Conducts preventive maintenance on equipment and records data to track equipment performance and parts usage. Installs and maintains vendor software updates as provided. Assists in training production team members on routine mechanical matters or machine troubleshooting. Maintains appropriate skill level through study and review of technical manuals, publications or vendor updates.

What Part Will You Play?

• Utilizes basic and complex equipment and tools as part of diagnostic testing, handling more complex problems and equipment failures. Occasionally trains lower level technicians on proper use of equipment. Installs, repairs, and upgrades diagnostic software.
• Makes adjustments and repairs for routine to complex equipment problems. Recommends corrective action beyond internal resources for necessary action.
• Repairs mechanical and electronic production equipment throughout the production area, including 3 phase motors, pneumatic, hydraulic, PLC, gears, chains, pumps, and conveyors, as well as specialized equipment (mail sort, unwinder, folder, pressure sealer, punch and perforation, folder, cutting, and bursting units).
• Performs and documents preventive maintenance according to equipment specifications. Assists in reviewing records for preventive maintenance scheduling.
• Reads and interprets schematics and blueprints. Occasionally provides guidance to lower level technicians.
• Assists in training new maintenance team members in tasks, processes, and procedures. Trains production operators on routine machine troubleshooting and notifies production leadership of potential issues.
• Installs and updates complex equipment software and hardware. Evaluates new equipment for purchase/lease and makes requests.
• Maintains and inventories spare parts and related supplies. Recommends orders for replacement parts.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 4 Years Relevant Exp
• Experience with electro mechanic equipment in manufacturing environment

Preferred Qualifications

• Associate's Degree
• Prefer technical school degree in related field and some additional related training

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
• Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
• Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
• Methodical - Acutely observant; deliberate and thorough in analyzing and addressing the situation
• Regulatory and Code - Ensure that all Federal, State, and County Health and Safety Codes, Laws, and Standards are adhered to

The position listed in this requisition is ineligible for the referral bonus award program

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Card Services D-Shift Sat-Tues 5:00pm to 3:00am

Summary of This Role

Manages the activities of production team(s) to ensure that operations run according to established production specifications and schedules; utilization, volume, cost, and wastage targets, and quality standards. Monitors the volume and quality of output and adjust tasks, timing, equipment set-up, or inputs so that production specifications are met and resources are used efficiently. Provides operational input for planning, sourcing, directing and monitoring workflow including supplies. Collaborates with and may source vendors who provide technical support for equipment and/or product. Develops approaches and plans for pricing, budget development and tracking, equipment needs and material procurement. Collaborates with Technical Support, Client Relationship, Risk and Compliance to ensure all federal, state and regulatory requirements are followed.

What Part Will You Play?

• Works closely with support staff to plan work, set targets and ensure the finished product meets quality standards.
• Assists management in recruitment and training of entry level employees. Responsible for the day to day floor supervision to include: time and attendance, safety and any required production reporting.
• Analyzes, investigates and reports issues with operating procedures utilizing root cause analysis, corrective actions, and various productions tools.
• Escalation of equipment issues and coordination with the production maintenance staff.
• Not an exhaustive list; other duties as assigned

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: related field of study from an accredited university is preferred. Relevant experience in lieu of a degree will be considered.
• Typically a minimum of 4 years
• related professional experience

The position listed in this requisition is ineligible for the referral bonus award program.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Manages all aspects of large scale and complex projects or initiatives from initiation to delivery, so the projects are completed on time, with quality, and within budget. Designs, communicates, and implements an operational plan for completing a project, and monitors progress and performance against it. Identifies, resolves, or escalates issues in order to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conducts project meetings, and prepares regular reports to communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction.

What Part Will You Play?

• Manages projects with a span of influence that typically require working within a single business segment, or possibly two business segments, and/or across a few corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service, and/or Training, etc.

• Generally works across internal functional areas and/or works with external stakeholders

• Manages projects that typically require making simple to moderately complex customizations to standard processes and plans, and creates and manages project plans that may or may not include standard templates

• Manages project plans in which the solution or product, for the most part, exists but there is a need for a simple to moderately complex modification to meet the business requirement

• Manages and monitors time, scope and cost for the project based on the identified requirements. Identifies issues and may need some guidance with anticipating issues that need escalation; points of escalation are within the leadership team or with more experienced Project Managers

• Collaborates, negotiates, and manages issues to resolution. Conducts conflict management with internal and/or external stakeholders as requirements are identified, delivery issues arise, and scope changes are requested, etc.

• Gathers project sizing information from appropriate teams, and ensures all projects are properly and accurately estimated and timely billed

• Monitors and tracks to the budget; looks for opportunities to increase project revenue through the provision of value added services (e.g., consultancy, test support, etc.) and to lower the cost of delivery to optimize the project team’s productivity

• Makes decisions within established processes, methodologies, etc.; with some oversight, makes recommendations outside of established guidelines

• Collaborates with internal areas, such as Legal, Procurement, and Finance, as needed, to manage budgeting and contractual responsibilities and any associated impacts

What Are We Looking For in This Role?

Minimum Qualifications

• Bachelor's Degree

• Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree

• Typically Minimum 2-4+ Years Relevant Exp

Preferred Qualifications

• Project Management Professional (PMP) or equivalent

• Knowledge or experience with technical documentation, technical training, or instructional design would be beneficial as this role will be part of the modernization efforts for the Training and Doc team

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Industry knowledge - has sufficient knowledge of the industry to manage projects, and adapt project deliverables as time, resources, and scope elements change

• Project Management - has a detailed understanding of project management methodologies

• Client's (internal or external) business knowledge - has a good understanding of the client’s business

“The position listed in this requisition is ineligible for the referral bonus award program”

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.