Total 6 job vacancies by Booker Group

The IS Analyst for Mobile Devices within in the IS Workplace Systems team of Booker, and is responsible for delivering effective, secure and efficient mobile device management to help improve customer satisfaction and cash profit.

The role is primarily responsible for helping to lead the build, issue, support and security aspects of mobile devices issued to colleagues and users throughout the Stores, Distribution Centres and Offices of Booker, found in various locations throughout the UK. There will also be a requirement to make use of dedicated systems used to run applications, system & security policies and asset management of the devices.

Due to the nature of the role, and systems supported, it may on occasion be vital to work outside of normal business hours. In addition to this, the successful candidate will be expected to be part of an out of hours issue process, and be expected to support the business on an adhoc and reasonable best endeavours\\' basis should urgent incidents arise outside of standard office hours.

• Run mobile device administration.
• Run project development budgets.
• Monitor system critical metrics.
• Generate management information reporting.
• Support delivery of the mobile device roadmap.
• Handle equipment spares availability.

Skills relevant for this job

• Desire to learn / supply / drive progress.
• Excellence in building positive relationships with business team members.
• Good technical trouble shooting and analytical skills
• Ability to prioritise activities and organise own work schedule where applicable
• Good written and verbal communication skills, being able to communicate optimally and efficiently with colleagues, customers and suppliers
• Ability to adapt quickly to change
• Valid Full UK Driving Licence

Experience relevant for this job:

• Good understanding of mobile & tablet devices using Android & IOS operating systems
• Knowledge of mobile device management systems
• Knowledge of wholesale industry business processes useful, not crucial
• Technical project management skills
• Service leadership skills
• Consistent delivery of results
• Ability to fix, test, repair and service equipment

The IS Analyst for Networks works within in the IS Workplace Systems team of Booker, and is responsible for delivering effective, secure and efficient Network systems to help improve customer satisfaction and cash profit.

The role is primarily responsible for helping to deliver and support a secure and stable corporate network to Distribution Centres, Branches and Offices in various locations throughout the UK.

Due to the nature of the role, and systems supported, it may on occasion be vital to work outside of normal business hours. In addition to this the successful candidate will be part of an out of hours critical issue process, and be expected to support the business as required should any incidents arise.

Key responsibilities:

Health, Safe and Legal (Governance, Security and Controls):

• Align with organisational change procedures and system security.
• Follow all company policies, e.g. financial planning and control, health and safety.
• Devise and follow agreed procedures to resolve technical and procedural problems and call out as required.
• Help to ensure disaster recovery is regularly confirmed and other risks are regularly reviewed and handled.
• Align with IT supplier contracts and licensing agreements to ensure we remain aligned with contractual terms and conditions.
• Champion diversity and inclusion to ensure everyone feels welcome at Booker.

Customer Satisfaction:

• Work to identify issues that will or are impacting systems stability, availability and functionality, and then work promptly, jointly & proactively to mitigate and resolve such issues.
• Prioritise and promptly resolve technical and procedural issues.
• Specify network enhancements to systems, log network system deficiencies and then work towards testing and applying the associated changes.
• Work to reliably and efficiently produce timely and accurate management information as required.
• Deliver training and guidance to end users as required.
• Work with colleagues, customers and suppliers to handle service perception and the understanding of IS services.
• Work proactively with team members to improve processes and maximise system asset utilization.
• Work to deliver system improvements and projects to support the company\\'s growth plans.
• Work promptly, jointly & proactively on projects to improve cash profit & customer satisfaction.
• Chip in collaboratively to deliver approved projects in full to agreed budgets and timescales.
• Document current network topology and maintain documentation going forward.
• Support Desktop and Applications teams with network patching and connectivity requirements.

Cash Profit:

• Assist in providing fit-for-purpose systems at the minimum cost.
• Work with suppliers and other partners to achieve effective solutions.
• Handle suppliers to achieve value for money on products and services.

Key People I work with, in and outside of Booker:

• Booker Group Colleagues
• External IT suppliers.
• Booker IT colleagues.
• Tesco Technology colleagues.
• IT Service Desk.

People, budgets and other resources

I am accountable for in my job:

• Administrate network configuration & change records.
• Lead project development budgets.
• Monitor system critical metrics.
• Generate management information reporting
• Support delivery of the corporate network roadmap.
• Lead equipment spares availability.

Skills relevant for this job

• Desire to learn / supply / drive progress.
• Excellence in building positive relationships with business partners.
• Good technical trouble shooting and analytical skills
• Ability to prioritise activities and organise own work schedule where applicable
• Good written and verbal communication skills, being able to communicate optimally and efficiently with colleagues, customers and suppliers.
• Ability to adapt quickly to change
• Valid Full UK Driving Licence

Experience relevant for this job:

• Knowledge of network connectivity methods
• Knowledge of wholesale industry business processes.
• Service leadership skills.
• Consistent delivery of results.
• Ability to solve, diagnose faults and deliver solutions to technical problems.

The IS Senior Analyst for Workplace Mobile, Devices & Security works within the IS team of Booker, and is responsible for delivering effective, secure and efficient systems in Asset Management and Security systems to help improve customer happiness and cash profit. The role is responsible for coordinating the daily operations of the mobile phone department, ensuring efficiency and productivity. This includes handling procurement, inventory, and distribution of mobile devices, defining and implementing policies and procedures, providing training and support to department staff, and coordinating with vendors and service providers for efficient service delivery. You will supervise and analyse department performance metrics, making improvements as needed. Additionally, you will implement and handle security protocols for all devices within the organisation, conduct regular security audits and risk assessments, and develop and maintain an incident response plan for security breaches. Ensuring compliance with industry standards and regulatory requirements, you will stay updated on the latest security threats and technologies. In collaboration with other groups, you will align mobile device and security strategies with overall business goals, prepare and present regular reports on department performance and security status to senior management, and act as a point of contact for security-related incidents, coordinating with external security agencies if vital and technical problem-solving.

Health, Safe and Legal (Governance, Security and Controls):

• Align with organisational change procedures and system security.
• Follow all company policies, e.g. financial planning and control, health and safety.
• Ensure disaster recovery is regularly validated and other risks are regularly reviewed and handled.
• Ensure system availability, costs and approved project status are reported accurately each period.
• Work with IS colleagues to lead suppliers of IT infrastructure, software, and development/ support services.
• Stay in sync with IT supplier contracts and licensing agreements to ensure we remain aligned with contractual terms and conditions.
• Develop your team, their performance and progression, and support team development.
• Champion diversity and inclusion to ensure everyone feels welcome at Booker.
• Empower your team with clear expectations and provide recognition.

Customer Satisfaction:

• Work to identify issues that will or are impacting systems stability, availability and functionality, and then work promptly, jointly & proactively to mitigate and resolve such issues.
• Work with colleagues, customers and suppliers to lead service perception and the understanding of IS services.
• Work proactively with team members to improve processes and maximise system asset utilisation.
• Work to deliver an effective application architecture and development roadmap to support the company\\'s growth plans.
• Remain knowledgeable about technology trends and innovations.
• Work promptly, jointly & proactively on projects to improve cash profit & customer happiness.
• Ensure projects are delivered in full to agreed budgets and timescales.
• Utilise our supplier’s capacity and capability to undertake project and service activity.

Cash Profit:

• Provide fit-for-purpose systems at the minimum cost.
• Handle suppliers to achieve value for money on products and services.
• Find ways to achieve or beat budgeted costs and try to improve costs year-on-year.

• Good understanding of Workspace One, Knox, Zero Touch, Microsoft Defender for Endpoints, Microsoft Office Suite, Ivanti Endpoint Management, Sophos, Windows OS
• Technical Problem Solving and Troubleshooting
• Knowledge of wholesale industry business processes.
• Good people management skills, with proven ability to work effectively with other internal and external teams.
• Technical project management skills and successful delivery of large-scale IT deployments.
• Service management skills with experience of maintaining and improving IT infrastructure.
• Consistent delivery of results.
• Experience in asset management

An exciting new opportunity has arisen within our Quality Assurance department for a Technical Manager, in the Quality Standards & Data team. This role reports to one of our Technical Controllers

This role has four key aspects: provide technical support and manage the provision of technical data solutions to our foodservice and national account customers; manage the documented quality system, delivering an internal auditing programme; establish, manage and report on compliance monitoring activities, ensuring all product surveillance testing and supplier assessment programmes are maintained and are operating effectively; be aware of all food safety and regulatory aspects and be able to provide detailed support and project management across ad-hoc technical projects.

We are looking for an experienced Technical Manager who has in previous roles supported Technical teams with all aspects of food quality & safety management and legislation advice.

You will be responsible:

Coordinating technical product standards and policy updates, encompassing updated legislation requirements

Managing the documented quality system, ensuring appropriate updates are captured and trained out across the team

Maintenance of our technical and specification due-diligence portal (ORBC), ensuring glossaries and document libraries are kept updated and data entry is compliant with our requirements.

Monitoring both internal and supplier compliance against technical policies and standards

Ensuring effective CAPA programmes are in place and are closed out within agreed timeframes

Working closely with foodservice and national account customers to agree and implement workable technical data provision solutions

Supporting the wider technical and product teams in ensuring compliance with all appropriate policies and be part of the work team when any challenges may arise in these areas

Demonstratable experience of a similar role in food quality & safety with a focus on legislation

Strong knowledge of microbiological & chemical analysis and associated testing criteria across a wide range of ambient/chilled and frozen food categories.

An expert in food labelling requirements and have practical experience working with customer data/specification portals, which manage such product data exchange.

This role involves managing large pools of data, advanced Excel data management skills are essential.

You will have excellent communication and analytical skills, an eye for detail, a desire to ensure exacting product and operational standards are maintained, and a proven track record of forging strong and productive relationships at all levels.

You should have a keen interest in current and emerging food legislation and policy initiatives.

You will be able to demonstrate the ability to work without close supervision, prioritisation of your work and be comfortable communicating at all business levels to internal and external stakeholders.

You will need to possess a UK driving licence and your own car for this role and be comfortable travelling to group offices in the UK as well as suppliers and customers across the UK. This is a hybrid role, with 3 days on site and 2 days home-working after successful completion of training and probationary periods

Role: Technical Manager – Food

Location: Wellingborough or Watford

An exciting opportunity has arisen within our Quality Assurance department for a Technical Manager in Own Brand Food, looking after ranges including our Fresh and Frozen Produce areas. Reporting to one of our Technical Controllers, you will be part of a small team of experienced Technical Managers.

This role has four key aspects: to manage and maintain the quality, safety and legality of our own brand food products; to provide strong technical support in the development of new products; to develop and maintain strong relationships with our own brand suppliers and to manage all technical, product policies and standards with these suppliers.

We are looking for an experienced technical manager in food, ideally with some fresh or frozen produce background. The ideal candidate will have strong supplier management skills and be able to demonstrate a focused, attention to detail approach to their work.

The location of this role is flexible to be based at either our Wellingborough or Watford Support Centres.

This role will give you the opportunity to work closely with your Suppliers, both in the UK and abroad. To enable you to carry this part of your role effectively, we are offering a car allowance as part of the renumeration package. We are currently working at least three days in the office with some flexibility to work from home. More details can be discussed at interview.

You will be responsible for a range of food products, managing the technical aspects of product development, specifications, packaging/labelling and product launches that deliver on innovation and quality.

You will also manage the technical relationship with our suppliers, ensuring they comply with our technical policies, maintain the safety and quality of our products and deal with any issues that may arise in those areas. This will involve visits to the sites manufacturing the product range, both in the UK and abroad.

You will also be responsible for working with suppliers to meet sustainability commitments and innovative packaging plans. Working as part of a close-knit team you will be required to complete relevant technical documentation to ensure key launch milestones are met, as well as completing and maintaining all the required due diligence activities and records for our food own brand suppliers and products, in support of our policies and procedures.

Excellent communication and analytical skills

An eye for detail and desire to ensure exacting product and operational standards are maintained

Comfortable to communicate and influence at all business levels across both internal and external stakeholders

A keen interest in current and emerging food legislation and policy initiatives

The ability to work without close supervision and prioritise your workload

To be solutions driven and have the ability to adapt to changing demands in a fast-paced environment.

Good IT skills across a range of Microsoft packages

Ideally experience of specification portals (although training will be provided)

UK driving licence is essential, with access to your own car (Car Allowance provided)

Role: Technical Manager – Food

Location: Wellingborough or Watford

An exciting opportunity has arisen within our Quality Assurance department for a Technical Manager in Own Brand Food, looking after ranges including our Fresh and Frozen Produce areas. Reporting to one of our Technical Controllers, you will be part of a small team of experienced Technical Managers.

This role has four key aspects: to manage and maintain the quality, safety and legality of our own brand food products; to provide strong technical support in the development of new products; to develop and maintain strong relationships with our own brand suppliers and to manage all technical, product policies and standards with these suppliers.

We are looking for an experienced technical manager in food, ideally with some fresh or frozen produce background. The ideal candidate will have strong supplier management skills and be able to demonstrate a focused, attention to detail approach to their work.

The location of this role is flexible to be based at either our Wellingborough or Watford Support Centres.

This role will give you the opportunity to work closely with your Suppliers, both in the UK and abroad. To enable you to carry this part of your role effectively, we are offering a car allowance as part of the renumeration package. We are currently working at least three days in the office with some flexibility to work from home. More details can be discussed at interview.

You will be responsible for a range of food products, managing the technical aspects of product development, specifications, packaging/labelling and product launches that deliver on innovation and quality.

You will also manage the technical relationship with our suppliers, ensuring they comply with our technical policies, maintain the safety and quality of our products and deal with any issues that may arise in those areas. This will involve visits to the sites manufacturing the product range, both in the UK and abroad.

You will also be responsible for working with suppliers to meet sustainability commitments and innovative packaging plans. Working as part of a close-knit team you will be required to complete relevant technical documentation to ensure key launch milestones are met, as well as completing and maintaining all the required due diligence activities and records for our food own brand suppliers and products, in support of our policies and procedures.

Excellent communication and analytical skills

An eye for detail and desire to ensure exacting product and operational standards are maintained

Comfortable to communicate and influence at all business levels across both internal and external stakeholders

A keen interest in current and emerging food legislation and policy initiatives

The ability to work without close supervision and prioritise your workload

To be solutions driven and have the ability to adapt to changing demands in a fast-paced environment.

Good IT skills across a range of Microsoft packages

Ideally experience of specification portals (although training will be provided)

UK driving licence is essential, with access to your own car (Car Allowance provided)