• Provide expertise concerning a comprehensive HR program, including position classification, staffing and placement, DCIPS performance management and recognition, employee development, employee relations, and benefits programs.
• Apply expert knowledge of HR policy, laws, guidance, and regulations to provide authoritative advice and recommendations in managing and supporting worldwide staffing and recruiting activities.
• Serve as staff advisor and provide oversight for the civilian human resources management program planning, evaluating, and inspection effort of the command.
• Advise command, AFSC and MICECP program leadership, and subordinate commanders and staff heads on civilian human resources programs, policies, processes, and practices.

Starting at $117,962 Per Year (GG 13)

• Serves as a Career Program and Functional Community advisor to the Department of Defense (DoD), Department of the Army (DA), Federal agencies and private sector organizations.
• Uses a variety of quantitative and qualitative methods to analyze organization data and provide expert advice with respect to statistical, operational, and data management issues.
• Advises all levels of senior leadership on the life cycle functions for civilian personnel management.
• Establishes a continual pipeline of talented Civilians across their career fields to meet current and future mission needs.
• Identifies predictive tools and evaluates the effectiveness of the current career management procedures in reaching agency goals.
• Serves as a workforce planning lead responsible for assessing, analyzing the workforce, prepares and presents briefings to leadership on the workforce.
• Plans competency assessment activities to inform career paths, talent development and talent acquisition human capital needs.
• Develops workforce plans, strategic communications plans to promote and inform the workforce.
• Coordinates across echelons to stay informed on the strategic environment.

Starting at $123,914 Per Year (GS 14)

What are the Major Duties of this Position?

Serves as a manager at a Bureau of Prisons (BOP) federal correctional institution.

Responsible for planning immediate and long range staffing needs.

Develops a recruitment and staffing plan to identify management's needs.

Responsible for overseeing staffing functions that include requesting certificates of eligibles, scheduling and conducting interviews, BOP-HIRES issues, and preparation of security clearance requests.

Responsible for ensuring accurate guidance is provided on pay administration issues.

Responsible for local labor management negotiations.

Responsible for administering the leave program in a fair and consistent manner in accordance with the law and other applicable rules/regulations. 

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

Starting at $90,751 Per Year (GS 12-13)

• Provide expertise concerning a comprehensive HR program, including position classification, staffing and placement, DCIPS performance management and recognition, employee development, employee relations, and benefits programs.
• Apply expert knowledge of HR policy, laws, guidance, and regulations to provide authoritative advice and recommendations in managing and supporting worldwide staffing and recruiting activities.
• Serve as staff advisor and provide oversight for the civilian human resources management program planning, evaluating, and inspection effort of the command.
• Advise command, AFSC and MICECP program leadership, and subordinate commanders and staff heads on civilian human resources programs, policies, processes, and practices.

Starting at $117,962 Per Year (GG 13)

On behalf of our client, we are looking for a full-time experienced Sales and Marketing Manager.

The role will be responsible for overseeing the effective execution of all marketing/sales initiatives and targets – and ensuring overall brand objectives are met.

The day-to-day responsibilities of the role include:
• Overseeing the full sales cycle for the allocated region
• Manage the team to achieve overall sales targets, as well as focused KPIs
• Communicate, present, influence credibly and effectively at all levels
• Prepare and provide accurate monthly reports and forecasts for revenue and sales to upper management
• Unlock new users of products
• Oversee team to ensure attraction of new customers and partners while retaining existing customers and partners
• Identify emerging markets and market shifts while being fully aware of new products and competitor status
• Overseeing activities of marketing team to generate increased interest and knowledge of brand across the region

Experience and skills required:
• Bachelor Degree plus 2 years relevant experience, or 5 years relevant experience in lieu of Bachelor Degree
• Extensive experience in direct, complex, solution led selling
• Experience with managing process of lead generation
• Experience working with decision makers and closing deals
• Clear experience involving achievement of ambitious targets and growth
• Willingness to travel
• Commercially minded with a proven track record of sales growth
• Strong ability to communicate, present and influence credibly and effectively at all levels
• Strong presentation skills
• Outstanding influencing skills
• Strong negotiation skills

Salary - Salary being offered is commensurate with qualifications and experience and is between $90,000-$120,000

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/f20e0d4e-2100-4a46-afbd-6399030f2c9d

On behalf of our client, we are looking for a full-time experienced Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/fc9d5c28-b339-447e-867a-bfb78af61463

On behalf of our client, we are looking for a full-time experienced Corporate Service Manager.

The role will be responsible for overseeing our Client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
• Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Successfully build, coach, and develop team members in line with our client’s culture and values.
• Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
• Overseeing and driving the regional operations in line with the global operation strategy and company objectives
• Strategically planning on local office expansion in terms of headcount, organization and capacity planning
• Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
• Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
• Conducting regular performance review, appraisals & salary review with the local team leaders and teams
• Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
• Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
• Experience in building operational procedures, brand awareness, and building teams for success in new markets
• Good understanding of business operations and decision-making processes
• Analytical and performance-driven mindset
• Critical thinking and decision making
• Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
• Team Player / ability to collaborate with others & work in a team-oriented environment
• Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/723d5703-9bd7-48a9-a3a9-0400721309c5

On behalf of our client, we are looking for a Sales and Marketing Manager.

The role will be responsible for overseeing the effective execution of all marketing/sales initiatives and targets – and ensuring overall brand objectives are met.

The day-to-day responsibilities of the role include:
• Overseeing the full sales cycle for the allocated region
• Manage the team to achieve overall sales targets, as well as focused KPIs
• Communicate, present, influence credibly and effectively at all levels
• Prepare and provide accurate monthly reports and forecasts for revenue and sales to upper management
• Unlock new users of products
• Oversee team to ensure attraction of new customers and partners while retaining existing customers and partners
• Identify emerging markets and market shifts while being fully aware of new products and competitor status
• Overseeing activities of marketing team to generate increased interest and knowledge of brand across the region

Experience and skills required:
• Bachelor Degree plus 2 years relevant experience, or 5 years relevant experience in lieu of Bachelor Degree
• Extensive experience in direct, complex, solution led selling
• Experience with managing process of lead generation
• Experience working with decision makers and closing deals
• Clear experience involving achievement of ambitious targets and growth
• Willingness to travel
• Commercially minded with a proven track record of sales growth
• Strong ability to communicate, present and influence credibly and effectively at all levels
• Strong presentation skills
• Outstanding influencing skills
• Strong negotiation skills

Full time role

PLEASE APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/92c81fed-761b-4d10-9382-0e0218e859a3

Talent Acquisition Manager - Maryland Customer

Job Category: Human Resources

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required:

Type of Travel:

* * *

The Recruiting Manager position will lead a team of 6 Talented Acquisition professionals ranging from mid to Senior level experience.  You will create and execute a strategy that considers security clearances at higher levels with the Maryland customer. Your written and verbal skills are clear and concise in all interactions. You can make sound decisions with assurance, and your understanding of programs with the Maryland customer, is steeped in experience. You can set realistic expectations with your programs leadership. You are comfortable with asking smart questions, and interfacing with all levels of the organization, and do so in a manner that gains trust and credibility. You will adjust your focus when needed to meet evolving priorities.

The successful candidate will report to the CACI, Annapolis Junction, Maryland office, 2-3 days a week or as needed.

What You’ll Get to Do:

• Support your TA team in a way that keeps the focus on staffing goals
• May hold job requisitions that support increase in demand
• Track recruiting activities and prepare weekly reports in conjunction with other operating groups
• Continuously review demand, making adjustments that align to current changing requirements.
• Proactively evaluate and apply new sourcing methodologies that help identify, cultivate, and grow target candidate pools of top talent
• Review job descriptions quarterly, adjusting where needed
• Provide insight into current market trends, that support current demand, while considering future awards
• Develop creative sourcing methods that expand visibility and network for potential candidates in a highly competitive market
• Attend monthly Program Manager Review (PMRs)meetings and provide feedback on TA activities, with the ability to answer questions, on support from TA team.
• You will provide breakdown of monthly reporting, utilizing data pulled from ATS, and Power BI, providing talking points on data changes month to month, to include insight on possible emerging trends.
• Human Resources responsibilities include, timecard approval, quarterly tough point reviews
• Participate in Recruiting Manager leadership meetings monthly
• Will require an onsite work location in Maryland 2-3 days a week
• May require minimal travel to other CACI offices within the DMV

Qualifications:

• 8-10 years of Recruiting Management experience may be substituted for bachelor’s degree.
• 6-8 years’ experience of recent experience leading a team of 6-8 Talent Acquisition professional, preferably in the intel community.
• Proficiency using Excel as a reporting tool
• Strong metric & reporting is a must.
• Presentation skills using PowerPoint
• Understand HR practices and DoL/OFCCP Federal compliance.
• Workday Recruiting or a similar Applicant Tracking System (ATS)
• Excellent organizational and analytic skills, with an ability to multi-task and prioritize workload
• Recent experience of managing Talent Acquisition team that supports candidates holding TS/SCI with poly clearances.

These Qualifications Would be Nice to Have:

• Expertise with the military community, terminology, skill sets, job codes, etc.
• Able to vocalize examples of recruiting strategies used in government consulting/contracting environment.
• Knowledge of external labor market for similar positions, to include how and where to source qualified candidates and salaries associated with similar positions
• Currently holds active clearance with Maryland customer

What We Can Offer You:

- We’ve been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

$85,800 - $180,200

As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. 

 

Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. 

• This location is closed on Sundays.
• Day shift only: Office closes at 6pm.

Benefits We Offer You 

• A work/life balance that allows you to work 5 days a week and be off work by 6pm. 

• Outstanding company culture with growth opportunities throughout the U.S. 

• Competitive starting pay + monthly bonus opportunity. 

• Paid Time Off accrued throughout the year, increasing with years of service. 

• Generous 401(k) match with Traditional and/or ROTH choices. 

• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. 

• EXTRA Healthy Wellness Program with rewards towards your medical premium. 

• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. 

Your Responsibilities 

• Provide excellent customer service.

• Meet sales goals through unit rentals, unit insurance, and moving supplies.

• Guide new customers through rental processes and agreements.

• Maintain facilities – sweeping, mopping, changing light bulbs, etc.

• Work independently on daily tasks as well as cooperate with team members.

• May be required to run errands for the facility and travel to other store locations.

Your Qualifications 

• 1+ year of customer-facing employment experience.

• Strong computer skills.

• Current, valid driver’s license with access to a reliable personal vehicle (except in NYC.)

• High school diploma or GED equivalent. 

 

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

[What the role is]
1. Develops and executes initiatives to build on the professional capabilities of volunteer management practitioners in working with volunteers to nurture a caring and inclusive society under the SG Cares movement.
2. Collaborates with internal stakeholders and external partners to build and strengthen the volunteer management community with learning from VM experts and sharing of VM best practices to catalyse structured, strategic and sustainable volunteerism in the sector.
3. Engage with ecosystem partners eg community and corporate organisations to optimise resources eg volunteers, in the sector for a more sustainable manpower model to meet increasing community needs

[What you will be working on]

• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned
• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned

[What we are looking for]

Personal Competencies:

1.      Proven ability to work well on own initiative and demonstrate high level of motivation required to meet the tight deadlines and thrive in challenging working environment

2.      Able to work collaboratively as part of a team and across teams to meet shared objectives with excellent interpersonal and communication skills

3.      Strong analytical, conceptualisation and problem-solving skills

4. Creative, resourceful and takes initiative  

Skills & Knowledge:

1.      Strong writing abilities and presentation skills

2.      Marketing and Project Management

3.      Partnership/Stakeholder Management

4.      Knowledge about social service sector (preferred)

Experience:

• At least 5 years of relevant work experience in partnership development and marketing communications
• Volunteering and/or non-profit experience is preferred
• Experience in the People-Private-Public sector will be an added advantage

As a Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. 

 

Extra Space Storage is the fastest-growing storage company with over 3,600 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for leaders who are responsible, passionate, and innovative as they take charge of the day-to-day operations at our beautiful self-storage facilities.

Benefits We Offer You

• A work/life balance that allows you to work 5 days a week and be off work by 6pm 

• Outstanding company culture with growth opportunities throughout the U.S. 

• Competitive starting pay + monthly bonus opportunity 

• Paid Time Off accrued throughout the year, increasing with years of service 

• Generous 401(k) match with Traditional and/or ROTH choices 

• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution 

• EXTRA Healthy Wellness Program with rewards towards your medical premium 

• Education support program (pursuit of bachelor’s degree) 

• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. 

Your Responsibilities

• Manage the day-to-day operations of one or more sites

• Develop customer relationships by identifying their storage needs and providing solutions

• Improve sales objectives through unit rentals, unit insurance, and moving supplies

• Guide new customers through rental processes and agreements

• Handle cash and balance receipts, pursue collections, post payments, and process daily bank deposits

• Ensure the facility meets the highest cleanliness standards through general maintenance duties

• Work independently on daily tasks as well as cooperate with team members and other stores in the area

• Run errands for the facility and travel to other store locations

Your Qualifications

• 2+ years of customer service experience (i.e. retail sales, restaurant, sales associate, front desk, site management, and/or other customer-centered sales roles)

• 1+ year of experience in a leadership or supervisory role is helpful, but not required

• Intermediate computer skills

• Valid driver’s license with access to reliable transportation

• High school diploma or GED equivalent, a college education is a plus

Note: If you have experience working in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales.

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

On behalf of our client, we are looking for a Corporate Service Manager.

The role will be responsible for overseeing our Client’s operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for operations, including staffing, facilities, IT and internal processes/ operational procedures
• Spearhead the successful launch of our client’s business within market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Successfully build, coach, and develop team members in line with our client’s culture and values.
• Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
• Overseeing and driving the regional operations in line with the global operation strategy and company objectives
• Strategically planning on local office expansion in terms of headcount, organization and capacity planning
• Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
• Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
• Conducting regular performance review, appraisals & salary review with the local team leaders and teams
• Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
• Guiding the development of skills and competencies of team members including identifying training and development needs

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders.
• Experience in building operational procedures, brand awareness, and building teams for success in new markets
• Good understanding of business operations and decision-making processes
• Analytical and performance-driven mindset
• Critical thinking and decision making
• Effective time manager and multi-tasker able to effectively prioritize in a fast-paced environment - Innovative problem solver
• Team Player/ability to collaborate with others & work in a team-oriented environment
• Ability to work well in an international and multicultural environment

Salary - Salary being offered is commensurate with qualifications and experience and is between $95,000 – $150,000

Full time role

PLEASE APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/ffbf68c2-f16a-4452-84bb-08ae58559b68

On behalf of our client, we are looking for a Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

Full time role

PLEASE APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/586cd352-355d-4498-bd56-064e1e373428

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

This position will oversee, develop, and implement HCSC’s early careers hiring strategy and initiatives including apprenticeships, college graduate opportunities, college internship opportunities, high school opportunities and other early careers initiatives required to support the development of HCSC’s early careers talent pipeline.

• Executing all program milestones including active sourcing, recruiting, as well as continuous improvement of all HCSC early careers programs.

• Partner with leadership teams and HRBPs as needed to ensure clear, timely communication on expectations and deliverables of all early career initiatives.

• Coordination and partnership with internal stakeholders including but not limited to trainings, recruiting events, internal lunch and learns, employee and recruiting events, etc.

• Partnering with HRBPs and L&D to Identify future skill needs and requirements for early career pipelines.

• Partnering with the employee engagement team to facilitate and cultivate a healthy and robust employee onboarding culture.

• Managing and supporting recruiting forecast needs, and calendar of events for ongoing build out and management of program.

• Managing the budget allocated and partner with leadership on all related topics.

• Working with internal stakeholders on establishing employer brand and marketing strategy for the Early Careers Program.

• Supporting recruitment team with high school, intern, new grad and apprentice recruitment cycles and events (including information sessions and other recruitment activities as needed).

• Leading and driving summer high school, intern, new grad and apprentice learning activities, social events, and networking

• Building strong relationships across HCSC, including with business leaders, as well internal HR stakeholders.

• Ensuring HCSC maintains a competitive offering for early careers talent by staying updated on trends and market practice.

• Collaborate with Blue University (L&D) to share best practices, develop new programs and ensure HCSC’s early careers program is best in class in sourcing, recruiting and hiring top talent to the organization.

Required Job Qualifications:

*  Bachelor's degree in human resources, business, marketing, communications and 5 years experience in leading or building early career, apprenticeship or university relations programs or initiatives or 9 years of related field or equivalent working experience
*   1 year of management or leadership experience

*    Creative problem solver with exceptional communication skills

*    Experience working with and recruiting from colleges, high schools and/or organizations supporting apprenticeship programs
*    Experience in project management

*    Knowledge of and experience with recruiting technology (i.e. Workday, Peoplesoft, Taleo etc.)

Preferred Job Qualifications:
*  Experience with Workday

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*This is a Hybrid role, in office 3 days/week in Chicago or Richardson*

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.