Total 9 job vacancies by Acorn Recruitment

Customer Service Advisor

Location: Crewe

Salary: up to £26,000 per annum

Hours: Monday to Friday (9am-5pm)

Acorn by Syngergie has an exciting opportunity for a dedicated and enthusiastic customer Service Advisor to join a growing team. The successful candidate will be the first point of contact for the customers, providing top-notch service and support. This role is crucial in ensuring customer satisfaction and fostering positive relationships.

Responsibilities will include:

• Handle customer enquiries via telephone, email and chat in a professional and timely manner.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently, escalating when necessary.
• Maintain detailed and accurate records of customer interactions.
• Work collaboratively with team members to achieve departmental goals and improve service delivery.
• Keep up to date with company products, services and policies.

Requirements:

• Previous experience in a customer service role is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a positive attitude.
• Ability to work well under pressure and handle challenging situations.
• Proficient in IT

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Pay rate: £12.00-£12.86 per hour depending on experience level.

Working Hours: Monday - Thursday (Days) & up to 2 Fridays per month.

Acorn by Synergie is currently recruiting for a Machine Operator to work with one of their well-established clients in the Crewe area.

Role duties:

- Setting and maintaining the production line.

- Inspection and packaging

- A high level of concentration to ensure consistency and fault monitoring.

- Manual handling to include, stacking pallets, wrapping, and moving pallets on pallet trolleys.

- General cleaning around workstation.

- Responsible to fulfil and comply with the company health and safety policies.

- Communicate any issues to your line Manager promptly

Requirements:

-Previous machine operator experience

-Reliable character

-Good communication skills & attitude

This is a temp-to-perm role, meaning that it is anticipated that you will be offered a permanent contract with the company after successful completion of the 12 week temporary period.

What's more, you'll have access to Acorn's fantastic rewards scheme, with cash-back offers and vouchers for many high-street names, as well as free access to a worker well-being hub.

To be considered, please apply with your up-to-date CV.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

productionAcorn by Synergie is recruiting on behalf of their client, an international leader in its field, for a Production Operator Loader. The role consists of a variety of tasks as you will be an important part of the team carrying out various duties as required.

Duties to include;

- manufacturing products to customer specifications

- quality checking of products

- loading & unloading of materials

- driving a fork lift / tele-handler

- ensuring safe systems of work are followed at all times

- investigating issues with the process / products

- contributing towards continuousimprovements in all areas of production

This role could suit someone looking to gain further experience within a production / manufacturingenvironment, with a small-sized team at the site there are opportunities to be build you skills in some additional tasks and area's of responsibility.

As an Acorn worker, you will have access to our Rewards programme, with discounts and cashback offers on many high-streert brands. You will also have the opportunity to access our worker wellbeing tools if you wish.

The working hours are predominantly on days Monday to Friday, flexibility is preferred but can be discussed in more detail.

Proud member of the Disability Confident employer scheme

Acorn by Synergie is currently recruiting for a Warehouse Operative role on behalf of their client based in Crewe. This company offers a modern and clean warehouse and distribution facility, and plays a key role in providing comprehensive support and distribution services to some of the world's largest communications operators.

Hours: 12:30-00:30 4 on 3 off, 3 on 3 off rota.
Basic rate: £11.44 per hour After 10pm: £12.44
Standard overtime: £17.16 per hour
Premium overtime: £22.88 per hour

Your duties will include:

- Processing order notes
- Locating stock / order items from the warehouse
- Configuring products / phones & other tech equipment
- Grouping items for different customer requirements
- Testing / quality checking of products
- Packaging completed orders
- Entering information into the warehouse stock system / scanners

Full training will be provided, and as the company invests in its workforce, you will receive continued, further training as you progress in the job.

What's more, you'll have access to Acorn's fantastic rewards scheme, with cash-back offers and vouchers for many high-street names, as well as free-to-enter competitions, a monthly lottery, and free access to a worker wellbeing hub.

For more information on this job role, please get in touch with the team at Acorn by Synergie.

Acorn by Synergie acts as an employment business for the supply of temporary workers.

Proud member of the Disability Confident employer scheme

Acorn by Synergie is recruiting on behalf of their client, an international leader in its field, for a Production Operator Loader. The role consists of a variety of tasks as you will be an important part of the team carrying out various duties as required.

Duties to include;

- manufacturing products to customer specifications

- quality checking of products

- loading & unloading of materials

- driving a fork lift / tele-handler

- ensuring safe systems of work are followed at all times

- investigating issues with the prpduction process / products

- contributing towards continuous improvments in all areas of production

This role could suit someone looking to gain further expoerience within a production/manufacturing ernvironment, with a small-sized team at the site there are opportunities to be build you skills in some additional tasks and area's of responsibility.

As an Acorn worker, you will have access to our Rewards programme, with doscounts and cashback offers on many high-streert brands. You will also have the opportunity to acces sour worker wellbeing tools if you wish.

The working hours are predominantly on days Monday to Friday, flexibility is preferred but can be discussed in more detail.

Proud member of the Disability Confident employer scheme

Acorn is currently recruiting for a Warehouse Operative role on behalf of their client based in Crewe. This company offers a modern and clean warehouse and distribution facility, and plays a key role in providing comprehensive support and distribution services to some of the world's largest communications operators.

Hours: Full-time, various shifts available on days, afternoons or evenings.
Basic rate: £10.67 per hour
Standard overtime: £16.00 per hour
Premium overtime: £21.34 per hour


Your duties will include:

* Processing order notes
* Locating stock / order items from the warehouse
* Configuring products / phones & other tech equipment
* Grouping items for different customer requirements
* Testing / quality checking of products
* Packaging completed orders
* Entering information into the warehouse stock system/scanners


Full training will be provided, and as the company invests in its workforce, you will receive continued, further training as you progress in the job.

What's more, you'll have access to Acorn's fantastic rewards scheme, with cash-back offers and vouchers for many high-street names, as well as free-to-enter competitions, a monthly lottery, and free access to a worker wellbeing hub.


For more information on this job role, please get in touch with the team at Acorn by Synergie.

Proud member of the Disability Confident employer scheme

Acorn by Synergie are searching for an Electrical Site Engineer to join their client, a market leading company in the supply, manufacture and design of equipment to a variety of industries.

Working alongside a mechanical engineer, attending sites across the UK, the purpose of the role is to install, commission and service the equipment.

Duties will include:

* Supporting the after sales and breakdown department when available.

* Completing site reports after each visit and obtain customer signature.

* Ensure all materials and tools are available before leaving and complete works within time frames.

It is essential that the successful candidate holds a C&G Level 3 - initial and periodic inspection and testing of electrical installations. Electrical qualification to 17th or 18th edition, confined spaces and CSCS card is desired.

Must be prepared to stay away from home when required, at least one night a week.

In return you will receive:

* Competitive salary

* Pension

* Private Healthcare / critical illness / death in service after a qualifying period

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Customer Service Advisor

Location: Crewe

Salary: up to £26k

Hours: Monday to Friday (office hours)

Acorn by Synergie is pleased to offer an exciting opportunity for an enthusiastic and committed Customer Service Advisor to become part of a thriving business in Crewe.

As a Customer Service Advisor, your role is to ensure an outstanding and positive customer experience. You will play a pivotal role in customer interactions, addressing enquiries, resolving concerns, and providing accurate information regarding services.

Duties will include:

• Respond promptly and professionally to customer enquiries via telephone, email, and live chat.
• Provide accurate information about products and services to customers.
• Assist customers in resolving issues, complaints, and concerns effectively.
• Maintain thorough knowledge of company policies, procedures, and product offerings.
• Collaborate with various departments to meet customer needs and improve overall satisfaction.
• Keep detailed records of customer interactions.

Skills and experience:

• Previous experience in customer service or similar role.
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and a proactive approach to customer concerns.
• Ability to work efficiently in a busy environment.
• Proficient computer skills
• Positive attitude and a commitment to delivering exceptional customer service.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Internal Sales Administrator

Salary: £23.5k to £25.5k

Location: Nantwich

Hours: Monday to Friday (office hours)

Acorn by Synergie has an exciting opportunity for an Internal Sale Administrator to join a thriving sales team within a market leading company located in Nantwich.

As an Internal Sales Administrator your responsibilities will include generating quotations tailored to customers distinct specifications and requirements, all within the designated timeframe.

Duties will include:

• Prepare quotes to customers specifications and requirements.
• Liaise closely with clients to build strong relationships and customer loyalty.
• Ensure that products are chosen in accordance with customer specifications and preferences.
• Liaise with internal departments at all levels.
• Maintaining profitable sales
• Advising managements on market trends
• Maintain and utilisation of inhouse systems.
• Ensure that all product purchases align with mandatory requirements.

Candidates skills and experience:

• Experience of working in a similar role.
• Excellent communication skills - written and verbal.
• Proficiency in IT (Microsoft Office)
• Team player with a can-do attitude.
• Ability to manage and prioritise own workload.

Company benefits:

• 30 days holiday (including statutory days) rising to 33 after 1 years service.
• Annual performance bonus
• Pension - initial 5% employee contribution, after 3 years service the client will fund the employee contribution.
• Private Healthcare, critical illness cover and death in service cover - after qualifying period.
• Progression opportunities
• Full training provided.
• Modern working environment

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme