Major Duties
The incumbent serves as a Prosthetic Representative (Supervisor), supervising the full range of all phases of prosthetic operations and PSAS's staff. The incumbent serves as an expert advisor administering, analyzing, evaluating, planning, developing, and work concerned with prosthetic and sensory aids services to disabled patients throughout the VHA.
Leads projects and project teams on activities related to prosthetic and sensory aid activities. Completes a variety of non-supervisory ad hoc projects and assignments personally as needed. Provides supervision, administrative management, and direction to assigned PSAS staff with delegated full administrative and professional responsibility for planning and directing the staff activities for the section or equivalent work unit.
Serves as a VHA and PSAS representative on local facility committees, workgroups, and teams to address a variety of PSAS's issues, initiatives, and projects. Keeps the PSAS senior staff aware of outcomes and recommendations to enhance the program.
The Supervisor assures compliance with accrediting agency and regulatory requirements; establishes and monitors performance and quality metrics; reviews and modifies work processes to achieve optimal efficiency and effectiveness; ensures customer satisfaction; and takes corrective actions as needed.
Seeks best practices from other VHA facilities to enhance PSAS's prosthetic and sensory aids program to meet veterans' needs. Conducts visits to VISNs and VHA locations to collect, review, and analyze their best practice information and reports findings to the supervisor to consider.
Drafts, develops, and implements new local organizational policies, directives, and procedures that are consistent with national policies, procedures, and programs. Manages document control; and provides documents to the supervisor for final approval after the incumbent submits final, review, comments, and recommendations.
Oversees the operation of the Prosthetic, Orthotic, optical laboratories, including restorations activities. Provides professional and administrative management of an assigned area to include budget execution.
Supervises staff that serves as an advisor to clinicians regarding selection, prescription, and acquisition of prosthetic devices involving furnishing information on new developments in the field of prosthetics and sources of supply for such devices.
Prepares and authorizes purchase orders for a wide variety of prosthetic and orthotic devices. Keeps the supervisor well informed of procurement or contract issues as they arise for accountability purposes.
Serves as a contract officer representative (COR) for PSAS contracts and chair facility committees and administer benefit programs. Monitors contracts for compliance with the statement of work; and receives, analyzes, and completes requests for prosthetic equipment and services.
Procures materials, supplies, and equipment for inventory; maintains, controls, and issues inventory; and refers veterans to proper clinical area for evaluation. Develops tools that allow monitoring of a quality assurance program. Keeps supervisor informed of procurement updates by preparing detailed status reports regularly. Ensures VA, VHA, and PSAS's procurement procedures are adhered to.
Oversees PSAS's contract programs, such as orthotics/prosthetics, home oxygen, durable medical equipment, eyeglasses, and benefit programs, such as home and structural alterations, automobile adaptive equipment, clothing allowance.
Completes human resources assignments independently, including drafting and developing position descriptions, functional statements, performance standards, and competencies.
Interviews and selects candidates, and recommends promotions, special advancements for performance and special advancements for achievement. Ensures that all requests for hiring, promotions, awards, and disciplinary actions are justified and carried out according to appropriate VA Human Resources policies and procedures.
Works closely with human resources and senior management to counsel employees and initiate disciplinary actions in a timely fashion; administers the veterans appeal process. Creates positions descriptions. Oversees and disapproves approves time and attendance and leave requests; monitors time and attendance for PSAS's staff.
Work Schedule: Monday - Friday, 8:00 am to 4:30 pm. Subject to change based on the needs of the agency.
Telework: Ad Hoc Telework may be available in accordance with agency policy.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Available
Permanent Change of Station (PCS): Not Available
Financial Disclosure Report: Not required
Starting at $86,962 Per Year (GS 12)