Total 81 Manager level Health / Beauty / Fitness job vacancies in Dandenong South, Victoria

An amazing new job opportunity has arisen for a Peripatetic Nurse Manager to cover 14 care homes in London, Kent, and in the South West in absence of the manager. You will be working for one of UK’s leading health care providers

This is one of UK’s leading not-for-profit care provider, focussing on providing high-quality care and running a sustainable and thriving family of homes

**To be considered for this position you must hold an active NMC Pin and an NVQ Level 4 in Health & Social Care**

As the Peripatetic Nurse Manager your key responsibilities include:
• Supporting 2 divisions and maintain regional contact for each Care home
• Conducting routine Head Office visits across care homes as directed by Divisional Directors
• Ensuring that a stimulated and caring environment is always maintained
• Overseeing and ensuring the effective delivery of the medicine administration process in line with the company care management of medicines policy
• Ensuring that attendance to both mandatory and required training courses, including that of staff members within a home, is met in order that skills, knowledge, and competency levels are maintained to carry out the role efficiently and effectively
• Supporting the Home Manager to plan and facilitate regular staff meetings: staff supervision establishing an effective communication system, ensuring that staff members are kept up to date with all current necessary information
• Providing support and assistance to staff members and ensuring that areas of responsibility are maintained and to delegate duties to staff as appropriate, ensuring implementation

The following skills and experience would be preferred and beneficial for the role:
• Previous experience of working with a large multi-site Care Provider within a capacity of a high-Level Manager
• Excellent knowledge of the CQC standards
• Working knowledge of Legislation and the Regulatory Framework underpinning practice in relation to the care of older people
• Flexible and willing to travel and work a variety of shifts, including the occasional weekend shifts

The successful Peripatetic Nurse Manager will receive an excellent salary of £67,900 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
**£4,000 Car Allowance**
• Free DBS
• 25 days paid holiday (plus Bank Holidays)
• Free learning and development
• Company pension scheme - employer’s contribution matched up to 6%
• 2 x Salary Death in Service benefit*
• Medical Health Benefit*
• Length of Service Awards
• Voluntary Lifestyle Benefits
• Employee Assistance Programme*

Reference ID: 6768
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

An amazing new job opportunity has arisen for a Peripatetic Nurse Manager to cover 14 care homes in London, Kent, and in the South West in absence of the manager. You will be working for one of UK’s leading health care providers

This is one of UK’s leading not-for-profit care provider, focussing on providing high-quality care and running a sustainable and thriving family of homes

**To be considered for this position you must hold an active NMC Pin and an NVQ Level 4 in Health & Social Care**

As the Peripatetic Nurse Manager your key responsibilities include:
• Supporting 2 divisions and maintain regional contact for each Care home
• Conducting routine Head Office visits across care homes as directed by Divisional Directors
• Ensuring that a stimulated and caring environment is always maintained
• Overseeing and ensuring the effective delivery of the medicine administration process in line with the company care management of medicines policy
• Ensuring that attendance to both mandatory and required training courses, including that of staff members within a home, is met in order that skills, knowledge, and competency levels are maintained to carry out the role efficiently and effectively
• Supporting the Home Manager to plan and facilitate regular staff meetings: staff supervision establishing an effective communication system, ensuring that staff members are kept up to date with all current necessary information
• Providing support and assistance to staff members and ensuring that areas of responsibility are maintained and to delegate duties to staff as appropriate, ensuring implementation

The following skills and experience would be preferred and beneficial for the role:
• Previous experience of working with a large multi-site Care Provider within a capacity of a high-Level Manager
• Excellent knowledge of the CQC standards
• Working knowledge of Legislation and the Regulatory Framework underpinning practice in relation to the care of older people
• Flexible and willing to travel and work a variety of shifts, including the occasional weekend shifts

The successful Peripatetic Nurse Manager will receive an excellent salary of £67,900 per annum. This exciting position is a permanent full time role working through days. In return for your hard work and commitment you will receive the following generous benefits:
**£4,000 Car Allowance**
• Free DBS
• 25 days paid holiday (plus Bank Holidays)
• Free learning and development
• Company pension scheme - employer’s contribution matched up to 6%
• 2 x Salary Death in Service benefit*
• Medical Health Benefit*
• Length of Service Awards
• Voluntary Lifestyle Benefits
• Employee Assistance Programme*

Reference ID: 6768
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Talk to us - Jupiter Recruitment on WhatsApp
Our WhatsApp number is - 07856209032

Multi-Site General Manager -

Merton Abbey & Norbury Fitness and Wellbeing Clubs | Permanent | Full time
Up to £55,000 per annum depending on experience
40 hours a week

We're here to help people enjoy a healthier future. We keep our business in peak condition, too. That's why we're looking for a leader who can make sure our finances, policies and procedures stay in great shape. If you're passionate about exceptional customer service and you know how to drive commercial success, it starts with you.

As a Multi-Site General Manager at our Merton Abbey & Norbury clubs, you'll brings a good understanding of brands and you'll relish the opportunity to develop ours in the local market. With high levels of drive and integrity, you believe in the value of clarity, transparency and fairness. You have experience in management, motivating others and generating sales.

As a Multi-Site General Manager, you will:

• Ensure the effective day-to-day management of the clubs and take full profit and loss responsibility

• Live our brand values of independence, enterprise, passion and caring

• Believe in the value of fitness and healthy lifestyles, understanding how they impact wellbeing

• Inspire and motivate our teams to keep on making sales and improving customer satisfaction

• Solve financial, client sales and people management challenges

• Introduce new operational and sales strategies and positively impact results

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From our cycle to work scheme to online GP appointments, financial wellbeing support and free gym membership. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as a Sales Manager at Civica

We’re on the lookout for a dynamic leader who has an unwavering passion for sales. This exciting new leadership role involves guiding a team of Account Managers and a Presales Lead, ensuring they expertly manage the daily tasks crucial for hitting our performance goals. As we embark on a thrilling transition to cloud-based solutions, our entire customer base is enthusiastically moving towards cloud services. This is a remarkable moment at Civica's Private Health Insurance sector, as we build upon our rich legacy of successful business operations. With a robust and energetic team already in place, we are committed to taking our performance to even greater heights.

If you have a proven track record in Software Sales or possess experience in selling SaaS solutions, we want to hear from you! You could be just the right person for this opportunity. In the role of Sales Manager, you'll spearhead strategic account and territory planning initiatives. You will craft a compelling vision and mission along with a tailored Go-To-Market (GTM) strategy for your sector. Your expertise will drive sales momentum through proactive efforts, such as forecasting, pipeline development, and thorough planning. You'll oversee a detailed opportunity management process while upholding essential disciplines. Additionally, you will provide valuable insights and guidance on deal-making and skillfully manage customer meetings. Furthermore, you'll inspire a high-performing sales team, nurturing the development and retention of exceptional talent.

In this role, you'll be actively hosting meetings with our customers, fostering engagement, gathering valuable feedback, and supporting our pipeline. You'll have the opportunity to build strong relationships and trust with senior-level clients. Please note that regular travel across ANZ will be part of the journey!

Are you Keen to know more about Private Health Insurance Business and products ?
Please check- Health and Care Information System | Civica

What you will have to be successful in this role

• Possessing an inspiring, motivational, and structured approach, with a strong customer-centric mindset.
• Ability to coach and manage behaviors and priorities based on key performance areas including pipeline management, customer coverage, white space management and account plans
• An individual capable of managing high-volume sales while adhering to disciplined and structured methodologies.
• Previous experience in Private health insurance sector
• SAAS/ Software Sales experience
• The ideal candidate should possess a mindset dedicated to overcoming challenges.
• Demonstrated ability to achieve results and develop effective strategies that cater to customer needs through a consultative approach.
• Proficiency in formulating sales plans and leading efforts to attain desirable outcomes.
• Familiarity with Salesforce is considered an asset.

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Job description

Pharmacist Manager - Career Progression Opportunity

Pathway to Partnership!
$65/ph Accommodation!
Community-Focused Rural Location!

Client & Location Information: Join a thriving rural commercial centre located less than 4 hours' drive from Melbourne. This community-centric wheatbelt town enjoys mild winters and warm summers, offering a vibrant lifestyle. Known for its true community spirit, it's also central to The Silo Art Trail. Job Specification: Are you seeking career progression? This is a fantastic opportunity for an experienced manager or ambitious Pharmacist in Charge to take the next step and move into partnership. This small pharmacy group has the resources to support and mentor a future working partner! As the Pharmacist Manager, you'll oversee the day-to-day management of a well-established community pharmacy while inspiring your team to deliver exceptional customer service. Your main responsibilities will include:

Running the


... Click here to view more detail / apply for Pharmacist Manager

Senior Team Leader (Club Development and Health)

Date Posted: 04/10/ Applications Close: 04/11/ Work Type: Permanent - Full Time
Permanent | Full Time | 152hrs Per Month 
P remium Recquatic Membership | 12.5% Superannuation | Rostered Day Off (19 Day Month)
This position is classified as a Band 7 ($88,997 - $97,595) under the City of Kwinanas structured remuneration system.

Are you great at building positive relationships?
Would you love to work with an engaged and high-performing team?
Are you passionate about sport, recreation and engaging with a great community?

If you said yes to these questions, read on!
About The Role An amazing opportunity exists for an enthusiastic Senior Team Leader (Club Development and Health) to join our remarkable team at













... Click here to view more detail / apply for Senior Team Leader (Club Development and Health)

Multi-Site General Manager -

Merton Abbey & Norbury Fitness and Wellbeing Clubs | Permanent | Full time
Up to £55,000 per annum depending on experience
40 hours a week

We're here to help people enjoy a healthier future. We keep our business in peak condition, too. That's why we're looking for a leader who can make sure our finances, policies and procedures stay in great shape. If you're passionate about exceptional customer service and you know how to drive commercial success, it starts with you.

As a Multi-Site General Manager at our Merton Abbey & Norbury clubs, you'll brings a good understanding of brands and you'll relish the opportunity to develop ours in the local market. With high levels of drive and integrity, you believe in the value of clarity, transparency and fairness. You have experience in management, motivating others and generating sales.

As a Multi-Site General Manager, you will:

• Ensure the effective day-to-day management of the clubs and take full profit and loss responsibility

• Live our brand values of independence, enterprise, passion and caring

• Believe in the value of fitness and healthy lifestyles, understanding how they impact wellbeing

• Inspire and motivate our teams to keep on making sales and improving customer satisfaction

• Solve financial, client sales and people management challenges

• Introduce new operational and sales strategies and positively impact results

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From our cycle to work scheme to online GP appointments, financial wellbeing support and free gym membership. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Nurse Case Manager - South London

Search Consultancy one of the UK's leading nursing recruitment businesses are recruiting for Nurse Case Managers to work across North London and surrounding areas on a full-time basis. You'll have the opportunity to earn a very competitive salary of £45k and receive excellent benefits. The Nurse Case Manager is responsible for ensuring client's receive high standards of care delivered by carer safety within their caseload.

Your job:
Working as a Nurse Case Manager is a timely opportunity to join a pool of dedicated nurses who are responsible for ensuring the delivery of high-quality person-centred care across South London. All of our care and attention is delivered in clients' homes by skilled and experienced Healthcare Assistants. They undertake an in-house training programme and are assessed against in-house competencies.

One of your critical responsibilities is the effective co-ordination of care staff, resources and logistics support to ensure the effective delivery of field and head office services.

In addition to being fully supported in your job, there are numerous additional benefits available to suit your lifestyle and boost your income.

What you'll need to bring:
- Registered Nurse (RN) with a minimum of 6 months in the UK and an active NMC PIN.
- Tracheostomy and Ventilator experience essential.
- Ability to work flexibly and respond quickly to changing priorities while meeting deadlines.
- Confident, passionate and possess a can-do attitude.

If you would like to join our friendly healthcare and nursing team we would love to hear from you; please apply by submitting your CV or contact Heidi @ Search today on 01293 848170 or email Heidi.chapman@search.co.uk for immediate interviews.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We have a great opportunity at an award-winning consumer PR agency based in Bristol. They're looking for a PR Account Manager with five+ years of agency or in-house experience to join the PR team, working across the agency’s portfolio of lifestyle clients. You’ll get the opportunity to be involved with household brand names while building your strategic PR and comms skills in a close-knit team of supportive colleagues and clients.

They're a nice bunch of peeps with a lovely bunch of clients. It’s our people that make the agency a great place to work and you’ll want to contribute to our culture. We're looking for someone who is approachable, friendly, curious, and - it goes without saying - talented. We don't settle for average - neither do our clients - so here’s what we need you to bring to the table (along with the biscuits and dog-patting skills...):

KEY COMPETENCIES

Strategic Thinking
The press release is dead(ish). You'll be able to share how you've identified opportunities for delivering the client message outside of the norm and on multiple platforms. You'll also know that outcomes not outputs are what count, and be able to measure them.

Commercial Insight
We need to know that you can spot a client's key issues and competitive advantage - the magic that sets them apart - with ease. We want to see how you helped identify the opportunities and activities required to capitalise on this insight.

Creative Thinking
Creativity is in your DNA and you'll be able to explore different avenues for a client based on a brief and budget. Plus, you'll be a positive cheerleader for junior colleagues when it comes to creative thinking, helping them challenge a brief and be bold in their ideas. We're only as good as the team around us (if we all want a holiday, that is).

Copywriting
You'll be a whiz with words (with one eye on the AI robots) and be able to communicate in simple, concise copy that is relevant to the reader. We believe that brevity is an art form.

Presentation Skills
You'll be good with words on paper and - crucially - in person. Whether it's pitches or informal client meetings, ChatGPT has nothing on your personality and professional insight.

Trouble Shooting
Clients and colleagues will feel confident in your expert, friendly hands. They'll know that any problems are being given due attention and that your counsel will be timely, honest, and considered. You'll have our support because we have yours. Always.

Results
You'll have nailed the other 6 requirements, so this is a mere formality ;-)

EXPERIENCE

- Five+ years’ experience in a consumer PR role (agency or in-house) excluding internships or work experience placements.
- Direct client management experience, helping steer strategic recommendations alongside developing trusted and friendly relationships with decision-makers.
- Beauty, fashion, or interiors experience is a prerequisite.

BENEFITS

- Competitive salary + quarterly bonus (10% of salary)
- 30 days holiday per year + bank holidays and Christmas closure.
- Hybrid working and flexible working hours.
- Comprehensive health insurance with GP access
- Parent and carer support
- Paid training and development
- Company away days, seasonal outings, and birthday vouchers.
- In-office perks (from a full fridge to monthly team lunches)

Posted: 17/09/


21/10/

Job Type: Permanent - Full Time

Location: Merimbula Veterinary Clinic

Job Category: Veterinary Services - Veterinary Nurses

Job Description

Veterinary Nurse Manager Fur Life Vet Merimbula
Permanent Full-Time
Are you ready to advance in your vet nursing career?
Do you thrive or strive to be a team leader and have a passion for delivering top-notch client and patient care?
About us:
Our team believes there are two very important factors that ensure great job satisfaction:

You are part of an experienced, caring team that challenges and supports you to be your best
Your surroundings allow you to wind down outside of work depending on your interests.

We have an experienced, fun loving, family orientated team. Career longevity and

... Click here to view more detail / apply for Veterinary Nurse Manager- Merimbula

Posted: 17/09/


21/10/

Job Type: Permanent - Full Time

Location: Merimbula Veterinary Clinic

Job Category: Veterinary Services - Veterinary Nurses

Job Description

Veterinary Nurse Manager Fur Life Vet Merimbula
Permanent Full-Time
Are you ready to advance in your vet nursing career?
Do you thrive or strive to be a team leader and have a passion for delivering top-notch client and patient care?
About us:
Our team believes there are two very important factors that ensure great job satisfaction:

You are part of an experienced, caring team that challenges and supports you to be your best
Your surroundings allow you to wind down outside of work depending on your interests.

We have an experienced, fun loving, family orientated team. Career longevity and

... Click here to view more detail / apply for Veterinary Nurse Manager- Merimbula

Are you seeking an exciting new role that will enable you to make a positive impact on the mental health and wellbeing of people in our local communities? If so, this may be the perfect opportunity for you. 
Grand Pacific Health is looking for a leader to oversee the new Medicare Mental Health Centre Moruya. The ideal candidate will be someone with experience delivering clinical or psychosocial supports together with leadership potential. 
Medicare Mental Health Centre Moruya provides a safe and welcoming place for adults who may be in distress or need help finding the right mental health service. The service takes a holistic and collaborative approach to care with a focus on a broad range of social, physical and emotional needs. Staffed by a multidisciplinary mental health team who provide immediate, short to medium-term support and service navigation.
Medicare Mental Health Centre Moruya is a collaboration between Grand Pacific ... Click here to view more detail / apply for Service Manager, Medicare Mental Health Centre

Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Our Journey
The Casey Area Mental Health Service is led by an innovative and supportive leadership team that seeks to provide an innovative and recovery-based model of mental health care that will continue to develop with our growing community in the Southeast growth corridor. The Continuing Care Team model of care is a non-acute follow up to people with mental health issues, requiring specialist mental health treatment that is not met by generic services. This service is aimed at providing case management support and treatment for consumers with a severe/persistent mental illness aged 25 to 65 years.
We are seeking a new team manager to join our team in Pakenham on a full time basis, working Monday to Friday 830-5pm. This position is open to Registered nurses, Occupational Therapist or Social Workers.

A Day in the Life
In this leadership role you will work with adult consumers with varying degrees of psychiatric or mental illness and/or drug and alcohol dependency problems. Continuing Care Team Manager is expected to provide both clinical and organisational oversight to the Continuing Care Team. Using clinical experience and expertise, supporting both the treating team, clients and families/carers to achieve their recovery goals.

About You
What you need:
Evidence of commitment to working in Mental Health - Post Graduate Qualification in Mental Health as outlined in the position description
Understanding of AOD and Forensic Mental Health is highly regarded
Demonstrated experience within an Inpatient Unit or similar
Current AHPRA registration
Relevant working rights/visa

Our employees enjoy a range of benefits including:
salary packaging options that increase your take-home pay
a comprehensive Health and Wellbeing program
free vaccinations
private health insurance at discounted rates
health imaging services
+ more

For a confidential discussion and to explore the opportunity further, please call Kelly Isle 0405 494 156.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values. To learn more about our organisation visit monashhealth.org.

How to Apply
Applications are accepted via the Monash Health online EHub system.
Please copy and paste the URL below into a web browser, to be redirected to this position on our MH Careers Hub:
https://careers.monashhealth.org/job/Pakenham-Pakenham-CCT-Manager-Casey-Adult-Mental-Health-VIC-3810/1056731266/

Multi-Site General Manager -

Merton Abbey & Norbury Fitness and Wellbeing Clubs | Permanent | Full time
Up to £55,000 per annum depending on experience
40 hours a week

We're here to help people enjoy a healthier future. We keep our business in peak condition, too. That's why we're looking for a leader who can make sure our finances, policies and procedures stay in great shape. If you're passionate about exceptional customer service and you know how to drive commercial success, it starts with you.

As a Multi-Site General Manager at our Merton Abbey & Norbury clubs, you'll brings a good understanding of brands and you'll relish the opportunity to develop ours in the local market. With high levels of drive and integrity, you believe in the value of clarity, transparency and fairness. You have experience in management, motivating others and generating sales.

As a Multi-Site General Manager, you will:

• Ensure the effective day-to-day management of the clubs and take full profit and loss responsibility

• Live our brand values of independence, enterprise, passion and caring

• Believe in the value of fitness and healthy lifestyles, understanding how they impact wellbeing

• Inspire and motivate our teams to keep on making sales and improving customer satisfaction

• Solve financial, client sales and people management challenges

• Introduce new operational and sales strategies and positively impact results

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From our cycle to work scheme to online GP appointments, financial wellbeing support and free gym membership. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Multi-Site Customer Experience Manager

Nuffield Health Wandsworth FWC | Operations Management | Permanent| Full time

Up to £41,000 per annum depending on experience

40 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

As a Multi-Site Customer Experience Manager, you'll create a culture and environment where customer facing teams deliver exceptional service as well as referrals across service lines to hospitals, clinical services, and other wellbeing centres, as a part of a holistic healthcare journey.

You'll have responsibility and accountability for the delivery of all aspects of service lines along with the overall beneficiary experience. This is based around an overarching customer intimacy ethos and how service lines are experienced. The role is also responsible for the commerciality and revenue across those service lines, including membership sales and retention.

As our Multi-Site Customer Experience Manager, you will:

• Lead and promote a beneficiary led service, designed to support customers at whatever point they are at in their health journey.

• Manage the complaints process to agreed SLAs, monitoring trends and taking action to reduce the number.

• Effectively manage concierge / Front of House and fitness teams, and the Food & Beverage service.

• Manage and drive the commercial success of all key revenue generating services and member retention within the centre, including subscriptions, swim, Food and Beverage, Retail, Creche / Nursery, Junior Programming, and ensuring appropriate action is taken on feedback from member satisfaction surveys.

• Develop initiatives and a culture that will drive customer satisfaction, future sales increase, retention levels and subsequently profitability.

• Deputise for the General Manager.

• Relevant HR, Payroll and membership administration, ensuring compliance to all company policies and legislation, and ensuring that all systems (financial and membership) are operational and effective.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.