Total 25 F&B / Tourism / Hospitality job vacancies in Ipswich, Suffolk

Status: permanent

Salary: £32,000 per annum

Hours: 37.5 hours per week

We are looking for a Hospitality Manager to support our Moments Café teams across all locations, including Moments at St Elizabeth Hospice and Moments Mobile Event Catering.

The ideal candidate will have proven experience in a catering management role and be a proactive, flexible and committed individual to ensure smooth operations and achieve growth targets. You will oversee the day-to-day management of the Moments brand and assist in sourcing and pricing new products and menu ideas.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.

The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living in the Great Yarmouth and Waveney area.

In addition to being part of a wonderful local charity, the hospice offers a generous benefit package, including:

27 days annual leave entitlement
Pension scheme (NHS pension transferable)
Life Cover
Free Car Parking
Cycle to Work Scheme
Car Leasing Scheme
Health Service Discounts
Occupational Sick Pay
Subsidised refreshments
Blue Light Card
Employee Assistance Programme

For more details about this role please read the job description and person specification or contact Glenn Markwell, Associate Director of Sustainable Estates glenn.markwell@stelizabethhospice.org.uk

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.

Closing date: 17 November 2024

Interview date: 27 November 2024

Pay Rates: Up to £11.94. per hour depending on age

We have a fantastic opportunity for a Commis Chef to join us at Warner Hotels.

The benefits of working with us

Live-in maybe available.
Free use of gym and leisure facilities
Free or 60% discounted food onsite
Access to numerous discounts and offers with many national brands and retailers.
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degree and Apprenticeship level)
20% discount for you, your family & friends across our Bourne Leisure brands; Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As a Commis Chef, you will be responsible for assisting in the food preparation process, contributing to maintaining the kitchen and food safety standards. Understand basic food hygiene practices, in a team where you will be supported and developed.

What are we looking for?

• Enthusiastic candidates who want to develop a career in the kitchen.
• Have a thirst for knowledge and want to learn new skills.
• A genuine passion for food.

What skills do I need?

• Ability to work under supervision.
• Good communication skills

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@bourne-leisure.co.uk

Job Description: Hospitality Manager (multiple sites) Reports to: Associate Director of Sustainable Estates Accountable to: Chief Operating Officer Based at: St Elizabeth Hospice Job summary The Hospitality Manager is essential in supporting St Elizabeths Cafe Manager teams across all locations, including Moments Mobile Event Catering. This role requires a proactive, flexible and committed individual to ensure smooth operations and achieve growth targets across all sites including Moments at St Elizabeth Hospice, Foxhall Road catering for patients and the public. Responsibilities and Service Delivery: Ensure an excellent customer experience. Assist in sourcing and pricing new products and menu ideas. Resolve customer complaints promptly and effectively. Support marketing and promotional activities. Maintain functionally suitable facilities, ensuring a safe and pleasant environment across all Moments sites. Assist Cafe Managers in driving business growth. Anticipate and address operational issues proactively. Provide hands on kitchen support as needed. Cover for annual leave and sickness with some weekend working. Oversee the day to day management of the Moments brand and service. Always uphold the standards of St Elizabeth Hospice. Ensure the Moments brand provides safe and accessible facilities for everyone. Liaise, troubleshoot, and problem-solve to ensure quick resolution of issues within the soft facilities functions and service. Contract management To ensure effective management, reporting and monitoring of performance and accounts to ensure that all costs and expenditure are within the budgeted levels. To collaboratively work with the procurement and purchasing department to carry out regular price comparisons and tenders for Moments functions and services. To proactively manage the work of contractors for Moments functions and services. Compliance, health and safety and environmental To comply with statutory regulations and Hospice policies relating to health and safety, infection prevention and control, safe working practices, purchasing, cleanliness and COSHH. To research and promote measures to reduce the carbon footprint of all soft facilities functions and services. To undertake dynamic assessment of risk in all areas of operation and to redirect or reprioritise resources as appropriate. To provide support in the case of emergency situations and take appropriate actions as necessary. To ensure that adequate compliance records are maintained in accordance with legislative requirements, Hospice policies and procedures and best practices. People management and leadership To provide management of the Moments teams ensuring that performance, training and development requirements, coaching & mentoring requirements and appraisal targets are agreed and managed effectively. To record sickness and annual leave as required and carry out return to work meetings To undertake inductions of new staff members as required. Ensure that StaffCare is kept up to date Educational To participate in the Hospice education programme. To give feedback from attended education programmes study days. Personal development To devise with the Head of Estates, a personal development plan in line with the Hospice objectives and personal needs. To maintain and increase personal professional skills Organisational responsibilities To work at all times within the policies of the Hospice and act within Care Standards at all times. To uphold the Hospice and individual team values at all times. To ensure effective use of resources. To respect, at all times, the confidentiality of information covering patients, staff and volunteers. To play an active part in the development and maintenance of good relationships with all who have business with the Hospice. To promote the Hospice Philosophy of Care towards patients, relatives and visitors. Because of the special nature of the Hospice and its work, the post holder may, on occasion, be asked to undertake other duties to help maintain our high standard of care. THIS JOB DESCRIPTION IS NOT NECESSARILY EXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE HEAD OF ESTATES IN CONJUNCTION WITH THE POST HOLDER.

ABOUT THE ROLEAs a Hospitality Host at a Barchester care home, you'll help to create a stimulating environment for our residents so that we can give them the all-round care and support they deserve. We want our homes to be warm and welcoming with interesting events and first-class hospitality. As a Hospitality Host, you'll have an important part to play in making sure that happens. In particular, you'll provide a friendly, engaging and helpful service in our dining room and bar areas. It's a fulfilling role that will give you a real opportunity to enhance the lives of all our residents. ABOUT YOUYou don't need any particular qualifications to join us as a Hospitality Host, but experience in a similar setting would be ideal. Personable and caring, you'll take a genuine interest in our residents, engaging with them and their families on a regular basis. If that sounds like you, we'll give you every opportunity to develop your skills further with courses that are designed to give you confidence in all aspects of your role. Because you might be serving alcohol, you'll need to be over the age of 18. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Join our team!

Are you a passionate Chef? If so, we'd love you to join our team at Foundry place!

This role sits within our award-winning brand, Caterplus, one of the UK's leading catering services specialising in the care sector. Making a difference to local people, we pride ourselves on crafting superb environments for the over 55 community. By contributing to our customer's social life & fostering friendships, our quality & locally sourced food is matched only by the warmth of our customer service.

What you'll be doing...

As a Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team.

Responsibilities:

• Ensure the food is to the highest standard
• Ensure the kitchen and service area are always clean, well-presented, and well-stocked
• Keep up to date with menus and what food is on offer
• Offer a warm and friendly service
• Ensure COSHH, Food Safety, and Health & Safety are followed

Working Pattern: 5 days over 7, Pro rota, 37.5 hours per week

What can you bring?

In this role:

• Possess a passion for food
• Focused on the front line with excellent customer service skills
• Team player
• Previous catering experience

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

As our Assistant Restaurant Manager, it starts the second you walk in the restaurant. Bringing your energy and passion, you?ll work shoulder-to-shoulder with your team to set the standard and pace ? coaching, inspiring and growing. Because you believe in helping Nandocas (our staff) be the very best they can be ? inside and outside of Nando?s.
So don?t wait in the wings, this could be your new flame.
What's in it for you:

A generous bonus package, up to $6,000 annually.
Free Nando?s when you?re working, plus a discount to share with family and friends when you?re off the clock.
Work life balance. Flexible rotating rosters published in advance with set weekends off. Get your beauty sleep with no overnights.
A six-week onboarding training program to set you up for success with one of our training champions. Your personal mentor will teach
... Click here to view more detail / apply for Assistant Restaurant Manager ? Springfield Lakes

Chef de Partie Rosette Newmarket Suffolk upto 30K Plus Tips and Live In

Chef de Partie required to join the main kitchen at this busy hotel and fine dining restaurant

As Chef de Partie you will be working as part of the team duties will include organising your section making sure it is organised and cooking through service.

Live in is available for this position if required but would also suit anyone living in the Newmarket, Cambridge, Ely, Mildenhall or Bury St Edmunds area with their own transport if required

Benefits

Base Salary of £30,000 (depending upon experience)
Share of Tips
Live In Available

If you are looking for a position like this or something similar, please quote Reference number PSC215734

To apply for the position, you must be legally able to work in the UK

Email your upto date CV directly to contactus@premierselection.co.uk

kitchen porter | full time

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection – we call it be you, be wagamama. whether you’re looking to start a career in the kitchen or just looking for a wok inspired side hustle this could be the role for you. with over 165 uk restaurants and growing, we’re on a mission to nourish us all from bowl to soul

the role |

as a kitchen porter at wagamama you'll play a key role in our kitchen, keeping our kitchen clean, safe + organised. you’ll work alongside a talented team of over 100 nationalities, to make sure they have the right support and help at just the right time to keep the kitchen running smoothly, assisting with food preparation and dishwashing. not only will you gain key life skills at wagamama, you'll make great friends too, all whilst ensuring that our guests receive delicious food the wagamama way

if you...

• would love to provide exceptional experiences for everyone
• have a genuine passion for fresh food, we don’t use microwaves or heat lamps in our kitchens
• like buzzing environments, keeping organised and have excellent attention to detail
• foster a positive, inclusive work environment and empower others to thrive through training and personal growth opportunities

we'd love to hear from you

wok’s in it for you|

• weekly pay + share of the tips
• flexible hours to support your side hustle
• free food on shift – yes anything from our menu! plus 50% outside of work to treat your friends + family
• an industry leading family friendly policy (any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay)
• fresh clean uniform provided by us for each shift
• be the first to experience our brand-new menus
• wagamama parties throughout the year with vip guests
• be known nationwide as a love above the door legend – our national recognition programme

in addition to this, we offer the usual such as, pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships + long service awards

be you be wagamama

wagamama is proudly part of disability confident

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Posted: 23/09/


29/11/

Job Type: Permanent - Full Time

Location: Anthony Lagoon

Job Category: Agriculture, Nature & Animal


Who are we:
The Australian Agricultural Company (AACo) is Australias largest integrated cattle and beef producer, specialising in grass-fed, grain-fed, and Wagyu beef production. Established back in , weve been doing this a while in fact, were Australias oldest continuously operating company. Weve had plenty of time to figure out how to be the best workplace we can be, with all the support, training, and opportunity you need to shape your career how you want to. Were dedicated to acknowledging our history even as we look to sustainably feed the future and wed love you to join us.

Job Description

Key Responsibilities:

Safely perform your job and


... Click here to view more detail / apply for Cook

Starrycare is seeking a highly skilled and motivated Chef Manager to oversee the daily operations of our kitchen and catering services. The successful candidate will be responsible for delivering high-quality, nutritious meals, managing kitchen staff, and ensuring compliance with health and safety standards. As a Chef Manager, you will combine your culinary expertise with strong leadership and management skills to create a positive dining experience for all service users.

Key Responsibilities:
Plan, prepare, and deliver a diverse and healthy menu that caters to a variety of dietary needs and preferences, including specialized diets.
Supervise and lead kitchen staff, including chefs, kitchen assistants, and catering staff, ensuring the team operates efficiently and cohesively.
Manage inventory, order supplies, and oversee budget control for food and kitchen operations.
Ensure all meals are prepared and presented to a high standard, with a focus on quality, flavor, and nutrition.
Maintain the highest standards of hygiene, food safety, and cleanliness in compliance with health and safety regulations.
Monitor and manage portion control, waste, and stock levels to ensure cost-effectiveness.
Develop and implement staff training programs to ensure high levels of performance, including food preparation, hygiene, and customer service.
Work closely with other departments, including nutritionists and care staff, to ensure that all dietary requirements are met.
Develop seasonal menus and introduce creative ideas to enhance the dining experience for all service users.
Ensure all kitchen equipment is properly maintained and serviced, reporting any issues promptly.
Provide exceptional customer service, responding to feedback and making improvements where necessary.
Requirements:
Proven experience as a Chef Manager or Head Chef, ideally within a healthcare, care home, or institutional catering environment.
Formal culinary qualifications or relevant experience in food preparation and kitchen management.
Strong leadership and people management skills, with experience in overseeing a kitchen team.
Excellent knowledge of health and safety regulations, food hygiene standards, and allergy management.
Strong budgeting, stock management, and cost-control skills.
Ability to work efficiently under pressure, manage multiple tasks, and meet deadlines.
Exceptional communication skills and a commitment to delivering excellent customer service.
A passion for cooking and creating nutritious, high-quality meals.
Desirable:
Previous experience working within the care or healthcare sector.
Knowledge of nutrition and specialized dietary needs, such as diabetic, gluten-free, or low-sodium diets.
Food Safety Level 3 or higher certification.
Benefits:
Competitive salary and benefits package.
Opportunities for career development and advancement within Starrycare.
Supportive work environment with a focus on work-life balance.
Access to ongoing professional development and training opportunities.
Ability to create and influence menus, offering a degree of culinary creativity and innovation.
If you are a passionate and experienced Chef Manager looking to make a difference in a supportive and caring environment, we encourage you to apply for this exciting opportunity at Starrycare.

Starrycare is seeking a highly skilled and motivated Chef Manager to oversee the daily operations of our kitchen and catering services. The successful candidate will be responsible for delivering high-quality, nutritious meals, managing kitchen staff, and ensuring compliance with health and safety standards. As a Chef Manager, you will combine your culinary expertise with strong leadership and management skills to create a positive dining experience for all service users.

Key Responsibilities:
Plan, prepare, and deliver a diverse and healthy menu that caters to a variety of dietary needs and preferences, including specialized diets.
Supervise and lead kitchen staff, including chefs, kitchen assistants, and catering staff, ensuring the team operates efficiently and cohesively.
Manage inventory, order supplies, and oversee budget control for food and kitchen operations.
Ensure all meals are prepared and presented to a high standard, with a focus on quality, flavor, and nutrition.
Maintain the highest standards of hygiene, food safety, and cleanliness in compliance with health and safety regulations.
Monitor and manage portion control, waste, and stock levels to ensure cost-effectiveness.
Develop and implement staff training programs to ensure high levels of performance, including food preparation, hygiene, and customer service.
Work closely with other departments, including nutritionists and care staff, to ensure that all dietary requirements are met.
Develop seasonal menus and introduce creative ideas to enhance the dining experience for all service users.
Ensure all kitchen equipment is properly maintained and serviced, reporting any issues promptly.
Provide exceptional customer service, responding to feedback and making improvements where necessary.
Requirements:
Proven experience as a Chef Manager or Head Chef, ideally within a healthcare, care home, or institutional catering environment.
Formal culinary qualifications or relevant experience in food preparation and kitchen management.
Strong leadership and people management skills, with experience in overseeing a kitchen team.
Excellent knowledge of health and safety regulations, food hygiene standards, and allergy management.
Strong budgeting, stock management, and cost-control skills.
Ability to work efficiently under pressure, manage multiple tasks, and meet deadlines.
Exceptional communication skills and a commitment to delivering excellent customer service.
A passion for cooking and creating nutritious, high-quality meals.
Desirable:
Previous experience working within the care or healthcare sector.
Knowledge of nutrition and specialized dietary needs, such as diabetic, gluten-free, or low-sodium diets.
Food Safety Level 3 or higher certification.
Benefits:
Competitive salary and benefits package.
Opportunities for career development and advancement within Starrycare.
Supportive work environment with a focus on work-life balance.
Access to ongoing professional development and training opportunities.
Ability to create and influence menus, offering a degree of culinary creativity and innovation.
If you are a passionate and experienced Chef Manager looking to make a difference in a supportive and caring environment, we encourage you to apply for this exciting opportunity at Starrycare.

Starrycare is seeking a highly skilled and motivated Chef Manager to oversee the daily operations of our kitchen and catering services. The successful candidate will be responsible for delivering high-quality, nutritious meals, managing kitchen staff, and ensuring compliance with health and safety standards. As a Chef Manager, you will combine your culinary expertise with strong leadership and management skills to create a positive dining experience for all service users.

Key Responsibilities:
Plan, prepare, and deliver a diverse and healthy menu that caters to a variety of dietary needs and preferences, including specialized diets.
Supervise and lead kitchen staff, including chefs, kitchen assistants, and catering staff, ensuring the team operates efficiently and cohesively.
Manage inventory, order supplies, and oversee budget control for food and kitchen operations.
Ensure all meals are prepared and presented to a high standard, with a focus on quality, flavor, and nutrition.
Maintain the highest standards of hygiene, food safety, and cleanliness in compliance with health and safety regulations.
Monitor and manage portion control, waste, and stock levels to ensure cost-effectiveness.
Develop and implement staff training programs to ensure high levels of performance, including food preparation, hygiene, and customer service.
Work closely with other departments, including nutritionists and care staff, to ensure that all dietary requirements are met.
Develop seasonal menus and introduce creative ideas to enhance the dining experience for all service users.
Ensure all kitchen equipment is properly maintained and serviced, reporting any issues promptly.
Provide exceptional customer service, responding to feedback and making improvements where necessary.
Requirements:
Proven experience as a Chef Manager or Head Chef, ideally within a healthcare, care home, or institutional catering environment.
Formal culinary qualifications or relevant experience in food preparation and kitchen management.
Strong leadership and people management skills, with experience in overseeing a kitchen team.
Excellent knowledge of health and safety regulations, food hygiene standards, and allergy management.
Strong budgeting, stock management, and cost-control skills.
Ability to work efficiently under pressure, manage multiple tasks, and meet deadlines.
Exceptional communication skills and a commitment to delivering excellent customer service.
A passion for cooking and creating nutritious, high-quality meals.
Desirable:
Previous experience working within the care or healthcare sector.
Knowledge of nutrition and specialized dietary needs, such as diabetic, gluten-free, or low-sodium diets.
Food Safety Level 3 or higher certification.
Benefits:
Competitive salary and benefits package.
Opportunities for career development and advancement within Starrycare.
Supportive work environment with a focus on work-life balance.
Access to ongoing professional development and training opportunities.
Ability to create and influence menus, offering a degree of culinary creativity and innovation.
If you are a passionate and experienced Chef Manager looking to make a difference in a supportive and caring environment, we encourage you to apply for this exciting opportunity at Starrycare.

Head Chef

Status: permanent

Salary: £27,000 - £31,000 depending on experience

Hours: 37.5 hours per week which will likely include Saturdays on a rota basis

Closing Date: 28 October 2024

We are looking for an experienced Head Chef to manage the day to day running of the catering service at the Hospice. You will lead the team to ensure that high standards in food quality, safety and service are maintained at all times.

You will hold Food Hygiene Certificate Level 3 and NVQ Level 1 and 2 (706 Level 1 and 2) or have equivalent experience. COSHH awareness is essential.

The ideal candidate will have previous experience of running a kitchen together with catering for events and functions. You will have extensive knowledge of diets and allergies.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.

The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living in the Great Yarmouth and Waveney area.

In addition to being part of a wonderful local charity, the hospice offers a generous benefit package, including:

• 27 days annual leave entitlement
• Pension scheme (NHS pension transferable)
• Life Cover
• Free Car Parking
• Cycle to Work Scheme
• Car Leasing Scheme
• Health Service Discounts
• Occupational Sick Pay
• Subsidised refreshments
• Blue Light Card
• Employee Assistance Programme

For more details about this role please read the job description and person specification or contact Glenn Markwell, Head of Estates glenn.markwell@stelizabethhospice.org.uk

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.

JOB DESCRIPTION: HEAD CHEF REPORTS TO: HOSPITALITY MANAGER ACCOUNTABLE TO: HEAD OF ESTATES BASED AT: ST ELIZABETH HOSPICE Job Summary To be responsible for the day to day running of the catering service at the hospice. Working with the Hospitality Manager in leading the team to ensure that high standards in food quality, safety and service are maintained at all times. KEY Responsibilities Management of all food preparation, cooking, and serving to the highest standard, ensuring efficiency and consistent high quality is always met. Managing food hygiene regulations, Safer Food Better Business, HACCP, and COSHH within the hospice kitchen on a daily basis. Creating new and innovative menus for patients, employees, and visitors. Managing food produce, being adaptable and creative with menus to ensure there is minimum waste. Responsible for managing stock levels within the hospice kitchens. Placing all orders for consumables and supplies for the catering department, following procurement procedures and policies in place, working the hospitality manager to achieve the best value. Receiving and checking deliveries, ensuring the correct storage of all provisions and delegating such duties as appropriate. Development and pricing of new concepts for the cafe collaborating with the Hospitality Manager to present specials and seasonal offerings for the front of house. Managing cash and reconciling tills, ensuring balances are accurate. Ensuring daily cleaning schedules are completed and signed, maintaining a high level of hygiene and cleanliness at all times by self and team daily. Working with the Hospitality Managerto catering for special events in the Hospice. Management Responsibilities Working with the Hospitality Manager and hospice teams to ensure the complex needs of patients dietary requirements are met. Always ensuring that all allergens and special diets are adhered to, and compliance procedures are being followed, for example allergen labels correct and in place. Daily management of the cooks, catering assistants and catering volunteers on shift, ensuring that the highest standards of hygiene are maintained and that food hygiene regulations are strictly adhered to by all. Manage daily schedule, rotas workflow to ensure all duties are covered within the team, including when sickness or absence occurs. To ensure the cost effective use of supplies and equipment. To co-ordinate, when required, the catering rotas to ensure that all annual leave, sickness, absence etc. is covered. To provide such cover as necessary. PERSONAL Responsibilities To recognise indications of staff stress and to facilitate staff support. To be responsible in the induction of all new staff and volunteers as required. To report mechanical defects via the help desk. To log all incidents, accidents and near misses of the online portal. Educational Responsibilities To participate in the Hospice education programme. To give feedback from attended education programmes/study days. Personal Development To devise with the Hospitality Manager a personal development plan in line with the Hospice objectives and personal needs. To maintain and increase personal professional skills. Organisational Responsibilities To work at all times within the policies of the Hospice and act within Care Standards at all times. To uphold the Hospice and individual team values at all times. To ensure effective use of resources. To respect at all times the confidentiality of information covering patients, staff and volunteers. To play an active part in the development and maintenance of good relationships with all who have business with the Hospice. To promote the Hospice philosophy of care towards patients, relatives and visitors. Because of the special nature of the Hospice and its work, the post holder may on occasion be asked to undertake other duties to help maintain our high standard of care. THIS JOB DESCRIPTION IS NOT NECESSARILY EXHAUSTIVE AND MAY BE SUBJECT TO REVIEW BY THE CATERING AND DOMESTIC TEAM LEADER IN CONJUNCTION WITH THE POSTHOLDER.

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As a Kitchen Assistant, you will ensure that all food preparation and catering is in accordance with Health and Safety, and Food Standard regulations. Monitor and maintain kitchen cleaning schedules ensuring that all areas of the kitchen are immaculately clean; including the washing up of crockery and utensils when required.

Reports to: Home Manager/Deputy Manager/Chef



This role could be for you if you have;

- Previous experience in a similar role is desirable but not essential.
- A good understanding of food hygiene and safety practices.
- Good communication skills, with the ability to work well as part of a team.
- A hardworking and positive attitude, with a willingness to learn and take on new tasks.
- The ability to work efficiently under pressure and to deadlines.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.