Total 735 F&B / Tourism / Hospitality job vacancies in D03 Queenstown, Tiong Bahru

Job Description:

• Provide excellent customer service (including greeting customer, guiding customer to table, taking orders and serving foods to the customers.)
• Maintain restaurant high standard of sanitation and cleanliness
• Prepared menu and follow the Standard Operating Procedure (SOP)
• Other duties as assigned by Branch Manager

Job opening:

• Tea Garden Bukit Indah, Johor Bahru
• Tea Garden Setia Tropika, Johor Bahru
• Tea Garden Impian Emas, Johor Bahru
• Tea Garden Paradigm Mall, Johor Bahru
• Tea Garden Senai, Johor Bahru
• Tea Garden AEON Tebrau, Johor Bahru
• Tea Garden KLIA Airport 2, Selangor
• Tea Garden KLCC, Kuala Lumpur
• Tea Garden Subang Airport
• Tea Garden Sg Besi, Kuala Lumpur
• Tea Garden NU Sentral, Kuala Lumpur

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities

職位描述：

• 提供卓越的客戶服務（包括問候顧客、引導顧客就座、接受訂單以及為顧客提供食物。）
• 保持餐廳高標準的衛生和清潔
• 準備選單並遵循標準作業程序（SOP）
• 分行經理交辦的其他職責

職位空缺：

• 新山武吉英達茶園
• 新山實達熱帶茶園
• 新山金夢茶園
• Tea Garden Paradigm Mall, 新山
• 士乃茶園, 新山
• 茶園 AEON Tebrau, 新山
• 茶園吉隆坡國際機場 2 號, 雪蘭莪
• 吉隆坡 KLCC 茶園
• 梳邦機場茶園
• 吉隆坡 Sg Besi 茶園
• 吉隆坡 NU Sentral 茶園

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動

你將要做什麼

• • 與大量顧客建立並維持信任關係，以實現成長和公司目標。
  • 測量、追蹤和分析關鍵客戶指標。確保指定組合中的客房可用性，評估流失的原因，與顧客互動，向他們介紹 OYO 提供的解決方案，並為顧客提供支援。
  • 透過確保已售罄的房產贏回並讓顧客選擇各種增值服務來增加公司的收入，這將影響他們的整體收入。
  • 管理多個顧客並提出滿足顧客需求和願望的解決方案。談判合約並遵守既定的最後期限，以實現每個顧客的目標。

資格

• • 至少 2 年客戶管理/業務開發/銷售經驗。
  • 能夠在壓力下工作。
  • 擅長數字。
  • 精通科技並能快速解決問題。
  • 維持與利害關係人/所有者關係的知識。

注意：僅適用於馬來西亞人。我們只會聯絡入圍候選人。

津貼和福利

• 彈性的工作時間
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 遠距工作彈性

What you will be doing

• • Develop and maintain trusting relationships with high volume patrons to accomplish growth and company objectives.
  • Measure, track and analyze key account metrics. Ensure Rooms availability in assigned portfolio, assess why churn occurs, engage with patrons to educate them around the solutions OYO provides and act as a support function for patrons.
  • Growing company's revenue by ensuring Winback of properties which have gone in sold-out and aligning patrons to opt in for the various value added services that will impact their overall revenue.
  • Manage multiple patrons and suggest solutions that answer patron’s needs and wants. Negotiate contracts and meeting established deadlines for the fulfillment of each patron's goals.

Qualifications

• • Minimum 2 years of experience in Account Management/Business development/Sales.
  • Ability to work under pressure.
  • Good with numbers.
  • Tech savvy and quick problem solver.
  • Knowledge in maintaining relationships with Stakeholder/Owners.

Note: For Malaysians only. Only shortlisted candidates will be contacted.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Remote work flexibility

Job Responsibilities

• Providing courteous and efficient food and beverage services to the guests in the outlets.
• Preparation of dining layouts and settings to ensure service quality and hygiene matters.
• Serving of food and beverage orders.
• Presenting of bills and payment collection.
• Any other suitable tasks as and when assigned

Job Requirements

• Able to perform rotating shifts, weekends and public holidays

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

Job Description & Requirements

• To assist in the preparation of mis-en-place and production of food during operations time.
• To cook standard and/or a-la-carte dishes in accordance with the menu.
• To assist the Sous Chef with special dishes.
• To assist other Cooks in the kitchen as and when there is a shortage of men to do the job.
• To keep kitchen equipment and tools in good order and report any defects/malfunction.
• Any other suitable tasks as and when assigned by Sous Chef.

Requirements

• Good team player
• Positive attitude

A local F&B company , looking for expansion for a Senior Executive Chef with the following menu experience .

Experience in Old Folks Home MENU

Familar with IDDSI menu formats

Chinese & international menu

Northern & Southern Indian Menu

Bulk cooking is a must

Familar with cook chill method

Able to work on weekends & Public Holidays

planning daily menu and routine orders

ordering of regular items vegetables meat items

cleanliness of the kitchen

ensure hygiene way preparation

timely dispatch of catering orders

time management of the cooks

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

The Station Chef ensures that all products used for dishes are of a high standard. He/She ensures that all health, safety legislation and guidelines are implemented, adhered to and reviewed regularly. He/She maintains cleanliness of all areas after service. He/She is responsible for preparing kitchen cleaning rosters. He/She supervises cleaning schedules and signs off on a regular basis.

~ Facilitate effective communication and engagement at the workplace.
~ Apply food safety management systems for food service establishments.
~ Conduct food and beverage hygiene audit.
~ Demonstrate advanced dry heat cooking techniques.
~ Demonstrate sous vide method.
~ Establish relationships for customer confidence.
~ Facilitate effective work teams.
~ Grind wet flour.
~ Identify meat and its fabrication and utilisation in culinary.
~ Identify seafood and its fabrication and utilisation in culinary.
~ Maintain workplace safety and health policies and procedures.
~ Manage productivity improvement.
~ Solve problems and make decisions at supervisory level.
-food production.
- quality procedures.
~ Understand asian food culture and techniques.
~ Understand nutritional knowledge and dietary requirements.

able to speak in English & Tamil

Job Description

• To assist the manager in carrying out his/her function by efficiently administering and organizing the outlet into a profitable center and maximizing center’s revenue.
• To lead and supervise a shift which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters.
• To establish par stock and supervise inventory taking.
• To assist in forecasting staff requirements and in scheduling day off, vacation, and overtime requirements.
• To conduct departmental SOP training for all staff.

Requirement

• At least 1 year of experience in similar capacity.
• Able to work on rotating shifts.
• Positive and engaging personality

Recruitment and Selection

• Develop and implement effective recruitment strategies to attract and hire qualified candidates.
• Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and making job offers.
• Maintain recruitment records and ensure compliance with relevant employment laws and regulations.

Employee Relations

• Foster positive employee relations by addressing employee concerns, resolving conflicts, and providing guidance on HR-related issues.
• Implement and enforce company policies and procedures, ensuring compliance with employment laws and regulations.
• Handle disciplinary actions and grievance procedures, in accordance with company policies and legal requirements.

Performance Management

• Develop and implement performance management systems to set clear goals and expectations for employees.
• Conduct regular performance reviews, provide feedback, and assist in creating development plans.
• Identify and address performance gaps and provide coaching and support to improve employee performance.

Training and Development

• Identify training needs and develop training programs to enhance employee skills and knowledge.
• Coordinate and deliver training sessions on topics such as compliance, leadership, and professional development.
• Support career development initiatives and succession planning within the organization.

Compensation and Benefits

• Administer the compensation and benefits programs, including salary administration, bonuses, incentives, and employee benefits.
• Conduct benchmarking and research to ensure competitive compensation and benefits packages.
• Stay updated on relevant market trends and implement necessary adjustments to maintain competitiveness.
• Review of insurance vendor’s quotation on yearly basis.
• Manage and administer staff insurance claims.
• Provide advice, assistance and follow up on all staff insurance claims matters.

HR Administration

• Maintain accurate and up-to-date employee records, including personnel files, attendance, and leave records.
• Prepare HR-related reports and analytics to support decision-making processes.
• Ensure compliance with all legal requirements related to employment and HR practices.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 19 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description :

• Assist the Restaurant Manager to manage the operations of the outlet as well as maximize revenue and minimize costs in accordance with the budget guidelines.
• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key area of management in the absence of the Restaurant Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel’s annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.’
• Identify and rectify any errors an manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Established and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel’s competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel’s policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other ad-hoc duties relevant to your role, as assigned by the Floor Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Main Duties and Responsibilities:

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key areas of management in the absence of the Cluster Restaurant General Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel's annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist Management to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, and inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel's competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other a-hoc duties relevant to your role, as assigned by the Cluster Restaurant General Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Well versed with managing an Indian restaurant
• Familiar with Profit and Loss reports and meetings
• Strong knowledge of Indian cuisine
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)