Total 13 Director/C-Level F&B / Tourism / Hospitality job vacancies in Orchard, Central Singapore

Reporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.

JOB RESPONSIBILITIES:

• Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Club Lounge, Communication Centre, Housekeeping and Laundry), ensuring maximisation of guest satisfaction and cost containment of expenses.
• Provide professional advisory and support to the General Manager in meeting the strategic goals of the establishment.
• Work with other divisions to ensure guests' satisfaction, process optimisation and hotel's overall profitability.
• Implement strategies aimed at cost minimisation, productivity maximisation without reduction in standards of quality.
• Monitor guest satisfaction results to identify shortfalls and remedy service issues.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.

JOB REQUIREMENT:

• Degree/Diploma in Hospitality with minimum of 5 years' experience as Director of Rooms in a five-star international hotel.
• Possess excellent planning, organisational and strategic capabilities to achieve optimal business objectives.
• Good leadership, communication & interpersonal skills and passion in delivering operational excellence.
• Ability to work as a team to achieve business excellence.

THE MISSION?
Our customers and our teams are in good hands with you.
You are the director of the catering department (restaurant, bar and work/event spaces).
In charge of developing the profitability of each outlet, you also participate in the engineering of the menu and the setting of menu prices

We are looking for a high-performing Director of Sales. The successful candidate will meet our customer acquisition and revenue growth objectives. Director of Sales responsibilities include developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve your financial targets. Director of Sales duties will include hitting annual targets, building relationships and understanding customer trends.

Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts

• Proven hotel sales experience, meeting or exceeding targets
• Previous experience as a Senior Sales Manager or Assistant Director of Sales or Director of Sales from reputable 5 star hotels
• Ability to communicate, present and influence all levels of the organization
• Proven ability to drive the sales process from plan to close
• Proven ability to articulate the distinct aspects of products and services
• Proven ability to position products against competitors
• Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Indonesian citizen only

AYANA Hospitality is seeking an experienced Assistant Director of Finance to join our team. In this role, you will work closely with the Director of Finance to ensure the smooth and efficient operation of the finance department.

Key responsibilities include:

• Assist in the development and implementation of financial policies and procedures
• Prepare and review financial statements in adherence to regulatory guidelines
• Manage financial audits and ensure compliance with internal controls
• Oversee accounts payable and receivable processes
• Forecast financial performance and assist in budgeting activities
• Provide guidance and support to finance team members

The ideal candidate will have a strong background in finance, including knowledge of accounting principles and financial analysis. Excellent organizational and leadership skills are essential, as well as the ability to work collaboratively with cross-functional teams.

Requirements:

• Bachelor's degree in finance, accounting, or a related field
• 3+ years of experience in a similar role
• Proficiency in financial software and advanced Excel skills
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to multitask and meet deadlines
• CPA or CFA certification is a plus

• Bachelor's degree in finance, accounting, or a related field
• 3+ years of experience in a similar role
• Proficiency in financial software and advanced Excel skills
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to multitask and meet deadlines
• CPA or CFA certification is a plus

Corporate role

• Groupwide Benefit Management (Insurance, long term incentive, provident fund, e-vouchers system)

• Executing key programs for Associate Engagement (Quarterly Celebrating New Talent) and

• Participate in all statutory requirement reporting e.g. Annual Report, Sustainability Report gender pay gap, KMP forms, share plans etc

• Direct, produce and oversee all HR Communications, including coordination of Long Service Awards, Townhalls, announcements

• Assist with recruitment, deployment and development for corporate associates

• Assist to manage people development related matters and driving positive employer branding

Singapore Office role

• Manage and oversee the recruitment / on boarding / new hire orientation of new associates

• Work with IT and Finance for effective people management and communications

• Oversee the execution of daily HR operations including local and overseas payroll, updates and communications, associate engagement network

• Oversee compensation and benefits, annual salary review, bi-annual talent reviews, bonus, incentive and increment cycles, provident fund and shares plan

• Build supportive and effective relationships across the various departments to improve morale and team spirit

• Actively promote a wellbeing and caring work environment

• Coordinate with in-house L&D Academy on training and development opportunities

Requirements

- Minimum Diploma or Degree in Business Management or Human Resource Management

- Preferably with 5 to 10 years of relevant experiences in a hospitality industry

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg

Responsibilities:

Corporate role

• Groupwide Benefit Management (Insurance, long term incentive, provident fund, e-vouchers system)

• Executing key programs for Associate Engagement (Quarterly Celebrating New Talent) and

• Participate in all statutory requirement reporting e.g. Annual Report, Sustainability Report gender pay gap, KMP forms, share plans etc

• Direct, produce and oversee all HR Communications, including coordination of Long Service Awards, Townhalls, announcements

• Steering of Groupwide engagement forums such as ASI, AWI, Townhalls, LSA, and fulfilment of Associate code of conduct

• Alignment and review of corporate HR P&P to hotel level HR P&P, including but not limited to JD libraries, contract templates, associate handbooks to ensure compliance and adherence

• Assist with recruitment, deployment and development for corporate associates

• Assist to manage people development related matters and driving positive employer branding

Singapore Office role

• Manage and oversee the recruitment / on boarding / new hire orientation of new associates

• Work with IT and Finance for effective people management and communications

• Oversee the execution of daily HR operations including local and overseas payroll, updates and communications, associate engagement network

• Oversee compensation and benefits, annual salary review, bi-annual talent reviews, bonus, incentive and increment cycles, provident fund and shares plan

• Build supportive and effective relationships across the various departments to improve morale and team spirit

• Actively promote a wellbeing and caring work environment

• Coordinate with in-house L&D Academy on training and development opportunities

Requirements

• Diploma in Human Resources Management or equivalent

• Minimum 10 years of extensive HR knowledge and experience

• Hospitality experience, along with MNC multi-market experience

• Strong written and verbal communication skills

• Effective stakeholder communication and interpersonal skills

Desired

• High personal resilience and positive attitude in challenging situations

• Strategic mind-set and the ability to thrive in ambiguity and problem-solve with a hands-on approach

• Experience in project management, governance and coordination for HR systems and/or digitisation

• Experience in applying talent and performance management models

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:angelateh@recruitexpress.com.sg

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals
• Review competitors for each F&B product to create in-depth marketing strategies to promote food and beverage products, including menu items, drinks, and culinary offerings.
• Develop marketing calendar for each F&B stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams
• Work to enhance the brand image of each F&B establishment by ensuring a consistent and appealing online and offline presence.
• Manage and allocate the marketing budget effectively to achieve desired results and a strong return on investment
• Source and collaborate with relevant partners and supplier to create unique guest experiences and events
• Plan F&B marketing campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, food bloggers, and influencers to drive positive coverage and beneficial commercial outcomes
• Monitor and analyze the performance of marketing campaigns and prepare regular reports to evaluate the effectiveness of different strategies
• Initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Catering Sales Department.

Reporting to the Director of Catering Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Works with the Director of Catering/Director of Sales to plan, recommend and implement new catering promotion strategies to maximize revenue.

· Develops new catering opportunities, reviews of accounts and promotional programmes. Handles inquiries and follow through, managing communications within the Hotel and with customers.

· Builds and maintains long-term business relationship with customers, by providing/delivering consistent sales services, telephone sales, visits, prompt follow up on inquiries and rapport building through entertainments.

· Works with Chef to develop new catering menus and concepts to maintain competitive edge.

· Conducts sales calls with Room Sales Managers or telemarketing with at least 20 to 25 corporate accounts each week.

· Sends event orders to relevant departments in a timely manner. Prepares the event orders for last minute confirmed bookings and immediately informs all departments concerned for their necessary action.

· Develops and implements appropriate marketing strategies to strengthen the Hotel’s market position in targeted segments.

Secondary Responsibilities

· Assists in managing food cost percentage with the assistance of Chef and F&B Director.

· Guides and support the team in achieving the Catering budget of the Hotel through proper execution of the catering objectives.

· Assists in the preparation of an annual budget covering catering revenue and related expenditures.

· Ensures that the hotel’s integrity is not prejudiced by any infringement pertaining to government statutory laws and regulations:

Requirements:

· Degree in Business Management / Hospitality Management or equivalent.

· Minimum 5 to 7 years of catering sales experience in the hotel industry

· Able to start within short notice

· Able to work independently and a good team player

• Ensuring guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.
• Ensuring appropriate hiring, training, motivating, coaching, and developing of department’s team members.
• Responsible for ensuring the smooth daily operation of the Food and Beverage Department.
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses.
• Surveying, reviewing and analyzing competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.  
• Evaluating changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
• Attend and actively participate in weekly Head of Department meetings respecting the confidentiality of issues which may be discussed formally or informally.
• Manage the service of food and beverage within the restaurant, café, bar, and in room dining.
• Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas.
• Regular liaison with the Engineering Department ensuring that maintenance requests are completed quickly focusing on guest needs as a priority.
• Coordinate between Conference and Events, Food & Beverage and Front Office to ensure that preparations for conference events involving Front Office/ Housekeeping have been made.
• Assist in the preparation monthly restaurant, bar, and cafe reports, commenting on key performance indicators and action taken to keep on target.
• Management and guidance of outlet staff under control, namely Managers, Food & Beverage Supervisors/ Team Leaders and Food and Beverage Attendants.
• Prepare weekly and monthly forecasts for restaurant, bar room service and cafe areas.
• Be knowledgeable of and operate within appropriate outlets and hotel liquor licensing guidelines and House Management Policies.
• Any other duties as assigned.

To maximise overall hotel room revenue through the development and implementation of effective inventory and pricing strategies based on future demand, current trends and historical data to drive market share.

KEY RESPONSIBILITIES:

• Drive market share and revenue performance through proper pricing and mix management.
• Daily checks on rate discrepancies and total room revenue and occupancy.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
• Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
• Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
• Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
• Provide the hotel team with regular updates on hotel performance to include market share and market segments.
• Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
• Produce accurate forecast on weekly/monthly basis.
• Produce all relevant components of the Budget pertaining to Revenue Management.
• Identify and develop soft participations/promotions and strategies.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Develops the marketing communications strategy and tactical plans to strengthen the Goodwood Park Hotel’s brand to drive revenue, encompassing rooms, F&B establishments as well as meeting and event facilities.

· Collaborates with internal cross-functional teams to review business needs to identify opportunities and gaps for establishing, planning and execution of marketing and promotional activities.

· Manages relationships with all stakeholders to enhance marketing outreach.

· Analyses reports of campaigns and makes recommendations on strategies, tactics and insights to address level of effectiveness.

· Adheres to corporate guidelines and consistent brand articulation in owned marketing assets, paid media channels and partner platforms.

· Works with the in-house designer or external vendors on conceptualisation and development of marketing materials.

· Collaborates with appointed PR agency to schedule and conduct media engagement activities to generate editorial opportunities and maximise coverage.

· Evaluates and recommends sponsorship or collaboration requests.

Secondary Responsibilities

· Ensure the contents for marketing communications campaigns are accurate and free of errors.

· Supervises media and external partner requests for photoshoots, filming and interviews.

· Plans and manages internal photography or videography requirements.

· Monitors industry trends and competitor activities in the hospitality sector.

· Provides administrative support, when required.

Requirements:

· Recognised degree in Business Management / Marketing / Mass Communication.

· Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

· Excellent command of English with proficiency in Chinese languages.

· Strong contacts with food & business writers from mainstream and lifestyle media and online platforms.

· Strong contacts with Key Opinion Leaders ( KOLs).

· Creative and innovative thinking.

· Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

· Knowledge and experience in new social media marketing strategies.

· Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.

· Upholds the Hotel’s core values at all times.

· Able to work independently and a good team player.

· Able to commence work within short notice.

Primary Responsibilities:

The Director of IT is responsible for the following task but not limited to the below:

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Assist and support the hotel’s strategic plan implementation.

The Assistant Director of Human Resources at AYANA Hospitality plays a crucial role in planning, managing, and coordinating all Human Resources activities within the company. This includes overseeing the administration of budget, benefits, wages, labor and employee relations, and training programs. As part of the leadership team, the Assistant Director of Human Resources ensures compliance with company policies, local regulations, and employment practices.

The Assistant Director will work closely with department heads to implement effective recruiting and screening procedures, ensuring the selection of the most qualified candidates for open positions. They will also support department heads in employee orientation, training, and development, as well as performance evaluation.

Additionally, the Assistant Director of Human Resources is responsible for maintaining employee records, legal documents, policies, and procedures. They will analyze the company's manpower requirements and make recommendations for selection and development activities to meet those needs. The Assistant Director will also stay updated on labor trends, social legislation, and any changes that may impact the organization.

Other responsibilities include overseeing employee facilities, coordinating employee social and recreational activities, and implementing employee relations and motivation programs. They will disseminate information on employer-employee relations, employee activities, and company policies to ensure effective communication throughout the organization.

• Bachelor's degree in Human Resources, Psychology, or related field.

• Minimum of 2 years of experience in a similar role or senior managerial role with extensive knowledge of labor law and employment regulations
• Strong communication skills, both written and interpersonal
• Excellent verbal and written English language skills, with knowledge of additional languages considered a plus
• Ability to lead and direct a diverse team of human resources professionals
• Adaptability and ability to thrive in a fast-paced environment
• Proficiency with computerized communication and record-keeping programs.
• Professional HR certifications are a plus.