Total 6 Director/C-Level F&B / Tourism / Hospitality job vacancies in Green Valley

Reporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.

JOB RESPONSIBILITIES:

• Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Club Lounge, Communication Centre, Housekeeping and Laundry), ensuring maximisation of guest satisfaction and cost containment of expenses.
• Provide professional advisory and support to the General Manager in meeting the strategic goals of the establishment.
• Work with other divisions to ensure guests' satisfaction, process optimisation and hotel's overall profitability.
• Implement strategies aimed at cost minimisation, productivity maximisation without reduction in standards of quality.
• Monitor guest satisfaction results to identify shortfalls and remedy service issues.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.

JOB REQUIREMENT:

• Degree/Diploma in Hospitality with minimum of 5 years' experience as Director of Rooms in a five-star international hotel.
• Possess excellent planning, organisational and strategic capabilities to achieve optimal business objectives.
• Good leadership, communication & interpersonal skills and passion in delivering operational excellence.
• Ability to work as a team to achieve business excellence.

Corporate role

• Groupwide Benefit Management (Insurance, long term incentive, provident fund, e-vouchers system)

• Executing key programs for Associate Engagement (Quarterly Celebrating New Talent) and

• Participate in all statutory requirement reporting e.g. Annual Report, Sustainability Report gender pay gap, KMP forms, share plans etc

• Direct, produce and oversee all HR Communications, including coordination of Long Service Awards, Townhalls, announcements

• Assist with recruitment, deployment and development for corporate associates

• Assist to manage people development related matters and driving positive employer branding

Singapore Office role

• Manage and oversee the recruitment / on boarding / new hire orientation of new associates

• Work with IT and Finance for effective people management and communications

• Oversee the execution of daily HR operations including local and overseas payroll, updates and communications, associate engagement network

• Oversee compensation and benefits, annual salary review, bi-annual talent reviews, bonus, incentive and increment cycles, provident fund and shares plan

• Build supportive and effective relationships across the various departments to improve morale and team spirit

• Actively promote a wellbeing and caring work environment

• Coordinate with in-house L&D Academy on training and development opportunities

Requirements

- Minimum Diploma or Degree in Business Management or Human Resource Management

- Preferably with 5 to 10 years of relevant experiences in a hospitality industry

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg

Responsibilities:

Corporate role

• Groupwide Benefit Management (Insurance, long term incentive, provident fund, e-vouchers system)

• Executing key programs for Associate Engagement (Quarterly Celebrating New Talent) and

• Participate in all statutory requirement reporting e.g. Annual Report, Sustainability Report gender pay gap, KMP forms, share plans etc

• Direct, produce and oversee all HR Communications, including coordination of Long Service Awards, Townhalls, announcements

• Steering of Groupwide engagement forums such as ASI, AWI, Townhalls, LSA, and fulfilment of Associate code of conduct

• Alignment and review of corporate HR P&P to hotel level HR P&P, including but not limited to JD libraries, contract templates, associate handbooks to ensure compliance and adherence

• Assist with recruitment, deployment and development for corporate associates

• Assist to manage people development related matters and driving positive employer branding

Singapore Office role

• Manage and oversee the recruitment / on boarding / new hire orientation of new associates

• Work with IT and Finance for effective people management and communications

• Oversee the execution of daily HR operations including local and overseas payroll, updates and communications, associate engagement network

• Oversee compensation and benefits, annual salary review, bi-annual talent reviews, bonus, incentive and increment cycles, provident fund and shares plan

• Build supportive and effective relationships across the various departments to improve morale and team spirit

• Actively promote a wellbeing and caring work environment

• Coordinate with in-house L&D Academy on training and development opportunities

Requirements

• Diploma in Human Resources Management or equivalent

• Minimum 10 years of extensive HR knowledge and experience

• Hospitality experience, along with MNC multi-market experience

• Strong written and verbal communication skills

• Effective stakeholder communication and interpersonal skills

Desired

• High personal resilience and positive attitude in challenging situations

• Strategic mind-set and the ability to thrive in ambiguity and problem-solve with a hands-on approach

• Experience in project management, governance and coordination for HR systems and/or digitisation

• Experience in applying talent and performance management models

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:angelateh@recruitexpress.com.sg

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Catering Sales Department.

Reporting to the Director of Catering Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Works with the Director of Catering/Director of Sales to plan, recommend and implement new catering promotion strategies to maximize revenue.

· Develops new catering opportunities, reviews of accounts and promotional programmes. Handles inquiries and follow through, managing communications within the Hotel and with customers.

· Builds and maintains long-term business relationship with customers, by providing/delivering consistent sales services, telephone sales, visits, prompt follow up on inquiries and rapport building through entertainments.

· Works with Chef to develop new catering menus and concepts to maintain competitive edge.

· Conducts sales calls with Room Sales Managers or telemarketing with at least 20 to 25 corporate accounts each week.

· Sends event orders to relevant departments in a timely manner. Prepares the event orders for last minute confirmed bookings and immediately informs all departments concerned for their necessary action.

· Develops and implements appropriate marketing strategies to strengthen the Hotel’s market position in targeted segments.

Secondary Responsibilities

· Assists in managing food cost percentage with the assistance of Chef and F&B Director.

· Guides and support the team in achieving the Catering budget of the Hotel through proper execution of the catering objectives.

· Assists in the preparation of an annual budget covering catering revenue and related expenditures.

· Ensures that the hotel’s integrity is not prejudiced by any infringement pertaining to government statutory laws and regulations:

Requirements:

· Degree in Business Management / Hospitality Management or equivalent.

· Minimum 5 to 7 years of catering sales experience in the hotel industry

· Able to start within short notice

· Able to work independently and a good team player

To maximise overall hotel room revenue through the development and implementation of effective inventory and pricing strategies based on future demand, current trends and historical data to drive market share.

KEY RESPONSIBILITIES:

• Drive market share and revenue performance through proper pricing and mix management.
• Daily checks on rate discrepancies and total room revenue and occupancy.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Manage all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rdparty sites, Starlink and the GDS.
• Monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
• Review and analyse data on an ongoing basis. This includes daily reports, arrival checks and reservation pace.
• Communicate to hotel team the strategic vision and objectives on how to drive revenues and improve performance.
• Provide the hotel team with regular updates on hotel performance to include market share and market segments.
• Lead the property’s weekly forecast meetings and contribute to the Daily Operations Meeting.
• Produce accurate forecast on weekly/monthly basis.
• Produce all relevant components of the Budget pertaining to Revenue Management.
• Identify and develop soft participations/promotions and strategies.

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Marketing Communications Office Department.

Reporting to the Hotel Manager, your job responsibilities include, but not limited to:-

Primary Responsibilities

· Develops the marketing communications strategy and tactical plans to strengthen the Goodwood Park Hotel’s brand to drive revenue, encompassing rooms, F&B establishments as well as meeting and event facilities.

· Collaborates with internal cross-functional teams to review business needs to identify opportunities and gaps for establishing, planning and execution of marketing and promotional activities.

· Manages relationships with all stakeholders to enhance marketing outreach.

· Analyses reports of campaigns and makes recommendations on strategies, tactics and insights to address level of effectiveness.

· Adheres to corporate guidelines and consistent brand articulation in owned marketing assets, paid media channels and partner platforms.

· Works with the in-house designer or external vendors on conceptualisation and development of marketing materials.

· Collaborates with appointed PR agency to schedule and conduct media engagement activities to generate editorial opportunities and maximise coverage.

· Evaluates and recommends sponsorship or collaboration requests.

Secondary Responsibilities

· Ensure the contents for marketing communications campaigns are accurate and free of errors.

· Supervises media and external partner requests for photoshoots, filming and interviews.

· Plans and manages internal photography or videography requirements.

· Monitors industry trends and competitor activities in the hospitality sector.

· Provides administrative support, when required.

Requirements:

· Recognised degree in Business Management / Marketing / Mass Communication.

· Minimum 8 to 10 years of relevant experience preferably in the hospitality, travel or F&B industry.

· Excellent command of English with proficiency in Chinese languages.

· Strong contacts with food & business writers from mainstream and lifestyle media and online platforms.

· Strong contacts with Key Opinion Leaders ( KOLs).

· Creative and innovative thinking.

· Upholding the Hotel’s 5-star brand & image so as to deliver a consistent 5-star experience.

· Knowledge and experience in new social media marketing strategies.

· Able to exemplify leadership qualities and mentor all staff on job functions and excellence in customer service.

· Upholds the Hotel’s core values at all times.

· Able to work independently and a good team player.

· Able to commence work within short notice.