Total 18 Manager level F&B / Tourism / Hospitality job vacancies in Exmouth, EX1

Join our team!

Are you a passionate Chef? If so, we'd love you to join our team at Williams Place!

This role sits within our award-winning brand, Caterplus, one of the UK's leading catering services specialising in the care sector. Making a difference to local people, we pride ourselves on crafting superb environments for the over 55 community. By contributing to our customer's social life & fostering friendships, our quality & locally sourced food is matched only by the warmth of our customer service.

What you'll be doing...

As a Chef Manager you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team.

Responsibilities:

• Ensure the food is to the highest standard
• Ensure the kitchen and service area are always clean, well-presented, and well-stocked
• Keep up to date with menus and what food is on offer
• Offer a warm and friendly service
• Ensure COSHH, Food Safety, and Health & Safety are followed

Working Pattern: 5 days over 7, 7:00am - 3:00pm, 37.5 hours per week

What can you bring?

In this role:

• Possess a passion for food
• Focused on the front line
• Genuine interest in customer service excellence
• Team player
• Previous catering experience

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work!

Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

Come and join our One Great Team here at Haven as a Restaurant Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will…

- Oversee the day-to-day front of house operation of the Parks main Restaurant, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Restaurant Manager, General Manager or Duty Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Understanding of ‘Back of House’ as well as ‘Front of House’ Restaurant operations

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Excellent standards
• Good organisational / time management skills.
• Resilient, creativity, able multitask and can work under pressure
• Ability to work various shift patterns including weekends
• Eye for detail, ensuring exceptional customer experiences all the time
• Is the Meet & Events Manager role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Meeting & Events Manager

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

Overseeing the day-to-day business and ensure all processes and brand standards are adhered to, ensuring attention to detail.

• Managing the MICE sales team
• Encouraging the team to drive enquiry conversion and recognize opportunities to up-sell to clients.
• Be hands-on in managing event sales
• Developing relationships with key clients and agents to ensure repeat business.
• Conducting regular performance reviews and provide support the planning team as required.
• Holding site visits and client visits as required.
• Excellent organisation and time management.
• Eye for detail and the actively using own initiative.

Be Yourself – Be an Inspiration to Your Team – Be Leonardo

As a Hotel Manager, you’ll keep your hotel running like clockwork and lead your team from the front to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! You’ll oversee operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests’ expectations. We’re looking for someone with key people skills, who is great at getting the best out of their team by giving them that get-up-and-go!

Some of the perks you could enjoy include:

• Quarterly bonus scheme: based on our business and your personal performances
• Enhanced pension plan
• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

As a Hotel Manager, you will:

• Be yourself!
• Set guest satisfaction targets and ensure these are met, using guests’ feedback and surveys
• Work towards achieving Gold accreditation for your hotel through Green Tourism by reducing the hotel’s carbon footprint
• Be an expert in hitting KPIs and delivering results!
• Coach and support your management team to build the skills necessary to progress in their careers
• Regularly inspect facilities and rooms to ensure we are in compliance with health and safety standards, and our product is to brand standard
• Build relationships with the local community and business leaders
• Collaborate with your local HR team to host engaging activities for your team
• Get involved with company-wide projects to continue evolving the Leonardo Hotels brand

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, hard work earns you genuine opportunities for development and progression; in fact, our in-house “High Potential” programme is designed just for leaders like you. In order to thrive here, you need to enjoy working at pace. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality.

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

Proud member of the Disability Confident employer scheme

Join Our Team at Hotel Indigo Exeter as a Food & Beverage Assistant Manager!
Are you passionate about delivering exceptional service in the world of food and beverage? Hotel Indigo Exeter, managed by Focus Hotels Management Group, is on the lookout for a dedicated Food & Beverage Manager to elevate our guest experience.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role responsibilities
You will be responsible for overseeing and managing all aspects of the food and beverage operations, ensuring the highest levels of quality, service, and customer satisfaction. This role requires a strong leader who can inspire and guide a diverse team to deliver outstanding results.

Operations:
o Oversee food and beverage outlets.
o Maintain high quality and service standards.

Team Management:
o Recruit, train, and motivate staff.
o Foster a positive work environment.

Customer Experience:
o Ensure an exceptional dining experience.
o Address and resolve guest issues.

Regulatory Compliance:
o Ensure safety and regulatory compliance.
Provide exceptional and friendly service to our customers, driving sales, and ensuring compliance with all legal and procedural requirements within our Food and Beverage departments.

Key Requirements
o Proven managerial experience.
o Leadership skills.
o Financial and operational proficiency.
o Excellent interpersonal skills.
o Knowledge of relevant regulations.

head chef | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a head chef to join us on our continuous journey of true nourishment

the role |

as a head chef at wagamama you'll lead your kitchen team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for ensuring that every dish served by the kitchen team meets our high standards. you’ll look after the development and growth of your team through inspiring leadership, ensuring they are engaged, motivated, and high performing

our perks + quirks |

• bonus scheme | up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• dry-cleaned chef whites provided every shift

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced head chef that is able to lead a kitchen team through positive behaviour + actions to drive performance in a fast paced + complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in ensuring your kitchen’s food, health and safety standards are spotless

• experienced in understanding the financial performance of a kitchen including gross profit and stock control

• comfortable managing the labour cost of your team, reacting to changing demands where necessary

• passionate about creating an inclusive environment where your team feel respected + that they belong

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

Join Our Team at Hotel Indigo Exeter as an Assistant Food & Beverage Manager!
Are you passionate about delivering exceptional service in the world of food and beverage? Hotel Indigo Exeter, managed by Focus Hotels Management Group, is on the lookout for a dedicated Assistant Food & Beverage Manager to elevate our guest experience.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role responsibilities
You will be responsible for overseeing and managing all aspects of the food and beverage operations, ensuring the highest levels of quality, service, and customer satisfaction. This role requires a strong leader who can inspire and guide a diverse team to deliver outstanding results.

Operations:
o Oversee food and beverage outlets.
o Maintain high quality and service standards.

Team Management:
o Recruit, train, and motivate staff.
o Foster a positive work environment.

Customer Experience:
o Ensure an exceptional dining experience.
o Address and resolve guest issues.

Financial Management:
o Develop and manage budgets.
o Control costs and pricing strategies.

Regulatory Compliance:
o Ensure safety and regulatory compliance.
Provide exceptional and friendly service to our customers, driving sales, and ensuring compliance with all legal and procedural requirements within our Food and Beverage departments.

Key Requirements
o Proven managerial experience.
o Leadership skills.
o Financial and operational proficiency.
o Excellent interpersonal skills.
o Knowledge of relevant regulations.

Who are we

The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities

As a Maintenance Manager at Hotel Indigo, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

• Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
• Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
• Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
• Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
• Collaborating with other departments to address maintenance-related issues promptly and efficiently.
• Managing maintenance budgets and expenses while ensuring cost-effectiveness.
• Ensuring compliance with health and safety regulations and environmental standards.
• Evaluating and recommending improvements to enhance the hotel's physical assets.
• Handling maintenance

Key Requirements

You should possess the following skills and qualifications:

• Previous experience in maintenance management within the hotel or hospitality industry.
• Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
• Exceptional problem-solving abilities and attention to detail.
• Leadership and team management skills.
• Ability to manage maintenance budgets and resources effectively.
• Proficiency in IT applications for maintenance management.
• Knowledge of health and safety regulations and environmental standards.

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

As the Head Chef you will be expected to ensure the efficient and effective running of the kitchen team, ensuring that the preparation and presentation of the food is of a high standard and complies with food safety regulations.

The ideal candidate would possess outstanding leadership and time management skills along with having at least 2-3 years’ experience in a similar position. You must be cost conscious and know how to manage food wastage. Excellent food presentation skills and knowledge of food and beverage is key.

Key Responsibilities of the role:

• Leading the team, supervise, train and motivate the kitchen team to achieve Company standards and comply with food and health and safety regulations.
• Planning and implementing new menus.
• Maximising sales and profit while ensuring customer satisfaction at all times.
• Ensuring all commodities are on-site at an appropriate stock level to service hotel guests.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Controlling the kitchen budget, in relation to occupancy, departmental expenses and staff rotas
• Ensuring inductions and performance reviews are completed to evaluate individuals and the team’s performance in order to set agreed objectives.

Requirements of the Head Chef:

• Proven experience in kitchen with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Good understanding of HACCP
• Experienced in using IT systems on various platforms.
• Strong communication skills

What do we offer?

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates.
• On-going incentives and rewards
• Meals on duty

Hotel Indigo Exeter, Exeter managed by the Focus Hotels Management Group. We are seeking to recruit a Maintenance Engineer Manager to join our team.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role Responsibilities
As a Maintenance Engineer Manager at Hotel Indigo Exeter, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

o Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
o Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
o Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
o Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
o Collaborating with other departments to address maintenance-related issues promptly and efficiently.
o Managing maintenance budgets and expenses while ensuring cost-effectiveness.
o Ensuring compliance with health and safety regulations and environmental standards.
o Evaluating and recommending improvements to enhance the hotel's physical assets.
o Handling maintenance-related emergencies and providing timely solutions.

Key Requirements
You should possess the following skills and qualifications:

o Previous experience in maintenance management within the hotel or hospitality industry.
o Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
o Exceptional problem-solving abilities and attention to detail.
o Leadership and team management skills.
o Ability to manage maintenance budgets and resources effectively.
o Proficiency in IT applications for maintenance management.
o Knowledge of health and safety regulations and environmental standards.

Would you like to work for a company that gives you:

• £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives,
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Does the below sound like you?

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Ability to build relationships, internal and external, to the hotel and the Company
• Excellent planning and organizational skills
• Ability to multi-task and meet deadlines
• Good communication and excellent grooming standards
• Eye for detail and a passion for food
• Deliver exceptional customer experiences all the time
• Is the Head Chef role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Klarent Hospitality are recruiting for a Head Chef

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

• As Head Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel
• Development and lead of a high-quality kitchen brigade
• A Head Chef will oversee the operational management of the kitchen and Team Members.
• Identify an effective approach to succession planning
• Create menus that meet and exceed customers' needs and conform to brand standards
• Ensure the consistent production of high-quality food through all hotel food outlets
• Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers
• Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members
• Manage department operations, including budgeting, forecasting, resource planning, and waste management

Come and join our One Great Team here at Haven as a Shift leader with Chopstix!

As part of our Chopstix Team you will…
- Lead & coach the team on shift to ensure all areas of responsibility are met by the Team
- Escalating issues to the Brand Manager when required
- Induct & support new starters through 90-day induction, and completion of departmental training
- Delivers a hands-on approach to restaurant duties and greeting our customer's
- Work with the Team to help keep our kitchens & dining areas clean & safe - Always promoting Health & Safety first!
- All of our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Brand Manager.

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: 18+ from £9.97 up to £11.42 per hour depending on age, £1 uplift when leading a shift

Experience and Qualifications
You may already be working in a similar role which is great! All we are looking for is…
- Experience working in a fast food, restaurant or retail environment in a supervisory position.
- Excellent customer service skills
- Attention to detail
- An inspiring leader on shift

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Hotel Indigo Exeter, Exeter managed by the Focus Hotels Management Group. We are seeking to recruit a Maintenance Manager to join our team.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role Responsibilities
As a Maintenance Manager at Hotel Indigo Exeter, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

o Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
o Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
o Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
o Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
o Collaborating with other departments to address maintenance-related issues promptly and efficiently.
o Managing maintenance budgets and expenses while ensuring cost-effectiveness.
o Ensuring compliance with health and safety regulations and environmental standards.
o Evaluating and recommending improvements to enhance the hotel's physical assets.
o Handling maintenance-related emergencies and providing timely solutions.

Key Requirements
You should possess the following skills and qualifications:

o Previous experience in maintenance management within the hotel or hospitality industry.
o Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
o Exceptional problem-solving abilities and attention to detail.
o Leadership and team management skills.
o Ability to manage maintenance budgets and resources effectively.
o Proficiency in IT applications for maintenance management.
o Knowledge of health and safety regulations and environmental standards.

head chef | full time

at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we’re looking for a head chef to join us on our continuous journey of true nourishment

the role |

as a head chef at wagamama you'll lead your kitchen team in the wagamama way, live + breath our people promise, values and embody core leadership behaviours. you’ll be responsible for ensuring that every dish served by the kitchen team meets our high standards. you’ll look after the development and growth of your team through inspiring leadership, ensuring they are engaged, motivated, and high performing

our perks + quirks |

• bonus scheme | up to £8,000 a year bonus opportunity

• private medical insurance + pension scheme

• dedicated 6-week training programme

• dry-cleaned chef whites provided every shift

• £14 - £25 of free food allowance on every shift

• 50% discount at wagamama + 30% off all other trg brands with family and friends

• internal progression opportunities | fully funded apprenticeship programmes to support your growth

• 28 days holiday

• kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure

• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay

• financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life

what we look for |

• an experienced head chef that is able to lead a kitchen team through positive behaviour + actions to drive performance in a fast paced + complex environment

• a strong communicator that has real conversations with consideration + care, ensuring your team feel heard + supported

• experienced in ensuring your kitchen’s food, health and safety standards are spotless

• experienced in understanding the financial performance of a kitchen including gross profit and stock control

• comfortable managing the labour cost of your team, reacting to changing demands where necessary

• passionate about creating an inclusive environment where your team feel respected + that they belong

• an individual who leads to inspire and engage their team to nourish + flourish in their role and career

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different 

be you, be wagamama

wagamama is proudly part of disability confident

Come and join our One Great Team here at Haven as a Kitchen Team Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will…

- Oversee the day-to-day operation of our restaurants Kitchen, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team
- This is a hands-on role where you will lead from the front cooking 85% of your time, whilst also managing the kitchen standards on health, safety and hygiene

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Kitchen Manager or Head Chef which is great. Or maybe you’re an experienced Sous Chef or Second Chef looking for the next step! All we are looking for is…

- Proven experience leading large teams in a fast-paced Kitchen or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Level 3 Food Hygiene Qualification

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk