Total 150 Senior Executive level F&B / Tourism / Hospitality job vacancies in D09 Cairnhill, Orchard, River Valley

JOB SUMMARY

Responsible for operations, management and administration of Housekeeping department.

JOB DUTIES & RESPONSIBILITIES

1. Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated.
2. Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry.
3. Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest’s satisfaction scores.
4. Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement.
5. Purchases goods and services for the department at economical prices while maintaining quality.
6. Recruits staff for the department according to recommended par level.
7. Responsible for training and development of all associates.
8. Counsels staff and takes disciplinary action where necessary.
9. Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered.
10. Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time.
11. Oversees the various inventories required by Housekeeping and reviews all inventory results.
12. Attends related meeting, represent department when required.
13. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Degree in Hotel Management
• At least 5 years of hotel’s Housekeeping leadership experience.Great interpersonal skills
• Great communication skills
• Multi-tasking skills
• A strong team-player
• A great leadership skills
• Able to start work within short notice period

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

GOODWOOD PARK HOTEL PRIVATE LIMITED

An established Heritage Hotel located at one of Singapore's most prestigious addresses, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join us.

Reporting to the Executive Sous Chef, your job responsibilities include, but not limited to:

Duties & Responsibilities

· Assist in training the employees, ensuring that they have the necessary skills to perform their duties with maximum efficiency.

· Supervise the employees of the department ensuring that the correct standards and methods of service are maintained and continuously improved.

· Ensure that the departmental food cost and operational budget is strictly adhered to and all the costs are strictly controlled.

· Ensure that all employees have a complete understanding of and adhere to the Hotel’s policy relating to hygiene, health, safety and fire.

· Ensure the quality of food preparation is in accordance with the established standard.

· Ensure the cost effective production of raw materials so as to minimize wastage.

· Create new dishes for menu planning.

· Ensure the highest hygienically standard in preparation, storage and handling of food according to ENVstandards.

· Liaise with Central Purchasing Department on new products and innovations.

· Conduct interviews and selects applicants.

· Conduct disciplinary actions on employees.

· Perform any other duties as may be assigned from time to time by the Management

Requirements:

· 3 years of relevant experience in a Junior Sous Chef Position.

· Able to do shift work, weekends and public holidays.

· Able to start within short notice

· Good time-management skills and able to work under pressure

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Key Objectives

Reporting administratively to Managing Director, Singapore and functionally to the Business Unit Director, F&N the Sales Executive, Food & Nutrition will be responsible for the sales and account management of our Food & Nutrition division and build strong and sustainable relationships with our customers. Together with Product Management, Business Development and the Inside Sales team, he/she will offer optimal technical and commercial service to our customers.

Responsbilities

The Sales Executive will:

• Manage the Food & Nutrition business in Singapore. Implement and execute strategies in order to achieve business and growth objectives, as well as conversion of key projects into sales.
• Lead all aspects of account management, including strategy development & tactical execution, setting account goals and objectives and driving efforts to achieve them.
• Identifying key decision makers & develop strong relationship with customers to support retention and translate into new revenue opportunities, programs to retain and grow existing accounts.
• Ensure profitability of the business by achieving monthly sales targets & market share through direct selling & monitoring performance against targets and by securing business with new & existing customers. Develop organic growth with both existing and new customers. Manage adequately stocks adaptors (working capital) of the business unit.
• Develop and implement segment-specific sales actions plan for the assigned markets segments to achieve order, revenue and margin projections through value-based solution selling. Lead and manage sales strategy formulation and execution for key accounts. Drive customized solutions manage and market opportunity pipeline.
• Act as primary point of contact between company and key customers, implement plans aimed at business retention and improve customer satisfaction.
• Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided to fulfil key customers' needs.
• Liaise with internal departments to maximize sales opportunities. Provide concise and adequate reporting and information-sharing on a regular basis. Maintain detailed customer profiling database and provide business analysis.
• Ensure the territory is effectively serviced to achieve sales targets. Build good networking with senior management and decision makers in the Food & Nutrition market.
• Ensure a robust project pipeline and maintain accurate documentation in the CRM system (Salesforce).

Minimum Qualifications

• Graduate of BS Food Technology / Food Science or any related course.
• Minimum of 2 years relevant experience in food industry (food ingredients / raw materials) and Sales / Marketing.
• Be self-motivated and capable of independent working
• Have in-depth knowledge of the food industry, market and competitors.
• Strong understanding of technical functional applications.
• Strong negotiating skills and problems solving ability.
• Possess excellent communication and interpersonal skills and the ability to adapt to a range of personality types
• Have an entrepreneurial spirit, motivated and capable of driving sales and achieving sales and margin targets
• Willingness to promote and embrace digitalisation within the company

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Jobscope:

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement:

• Min Diploma in Human Resource
• Experience in Compensation and Benefits will be advantageous

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to healthcare12@recruitexpress.com.sg

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)09:48

Jobscope:

• Support the team in Total Performance Management and Promotion Exercise
• Provide support in compensation and benefits activities
• Assist in compensation and benefit surveys
• Assist in other day-to-day operations
• Participate in HR projects and tasks as required

Requirement:

• Min Bachelors in Human Resource
• Experience in Compensation and Benefits will be advantageous

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to healthcare12@recruitexpress.com.sg

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)09:48

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

Jobs Responsibilities

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and in a timely manner
• Support delivery of projects and monthly statistics
• Perform other duties periodically assigned by team lead

Job Requirements

• Prior customer service experience from banks/insurance/financial institutions

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

· Create, amend or cancel room reservations for guests, including group arrivals.

· Pre-assign rooms and monitor on departures.

· Coordinate with Housekeeping for the assignment and preparation of rooms for guest arrivals.

· Perform check-in and checkout functions in a friendly and professional manner for all guests, including the welcoming of VIPs, group and individual travellers. Escort guest to room for in-room registration, if required.

· Assign the requested room type and perform room move according to guest requests.

· Upsell higher categories of rooms / introduce Instant Award to guests to increase hotel revenue.

· Obtain guest particulars and update them, including guest preferences, in guest history.

· Perform foreign currency exchange and travellers cheques exchange in an accurate manner in accordance to hotel policies and procedures.

· Post mini-bar charges to guest folios for any last-minute consumption by guests upon departure.

· Post room charges for early check-in, late departures or for discrepancies in room rates.

· Post rebates for room charges, mini-bar consumption and other disputes claimed by guests, which have been agreed/ instructed by the Duty Manager.

· Coordinate with Banquet, Catering, Sales, Rooms Reservation and Credit departments for the updating or amendment of billing instructions.

· Perform cashier closure and any other cashiering duties.

· Perform pre-night audit functions.

· Follow-up on tasks and all outstanding matters to ensure that outstanding matters are resolved timely and according to guest requests.

· Provide information on Marriott Bonvoy programme.

· Enrol guests to the Marriott Bonvoy programme of the hotel.

· Assist guests with the preparation and updating of room keys.

· Extend warm welcome and provide directions and information to guests while at the lobby.

• Pleases customers by providing a pleasant dining experience.
• Serves meals by reviewing recipes; assembling, combining, and cooking ingredients; and maintaining a sanitary kitchen.
• Executes cold food production following standards of plating guide specifications.
• Attends to the detail and presentation of each order.
• Places and expedites orders.
• Prepares ingredients by following recipes; slicing, cutting, chopping, mincing, stirring, whipping, and mixing ingredients; adding seasonings; verifying taste; and plating meals.
• Completes hot meal preparation by grilling, sautéing, roasting, frying, and broiling ingredients and assembling and refrigerating cold ingredients.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

voco Orchard Singapore provide guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day:

voco Orchard Singapore is seeking a dynamic and passionate Senior/Food & Beverage Associate to be part of our team. As Senior/Food & Beverage Associate, you are responsible in the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

FINANCIAL RETURNS

• To ensure that billing is accurate at all time in all the outlets
• Encourage productivity and operational excellence and efficiency
• Actively use up selling techniques to exceed guest expectations and increase revenue
• Seek to minimize breakage through correct and careful use and handling of hotel property and equipment.
• Ensure that all orders need to be posted before served.

PEOPLE

• Encourage teamwork and spirit in all areas of the department
• To ensure that all outlet team members are aware of the objectives of the department (departmental balance score card).
• To ensure that all outlet team members are aware of the outlet and IHG brand standards.
• To always lead by example.
• To provide direction and support to the team daily.
• To keep excellent relationships with team, peers, and all other colleagues of the hotel.

GUEST EXPERIENCE

• Executes and delivers a superior guest dining experience at the hotel’s restaurants and bars.
• Ensure a 100% consistency in IHG Service Standard delivery in all areas and reviews on a regular basis
• Enjoy regular guest contact with in-house and outside guests
• Engage in the welcome and recognition of VIP guests
• Ambassador of the Hotel in and outside of the vocoSingapore
• Handle queries and complaints in a timely, efficient and diplomatic manner. Record them in outlet log-book.
• Identify and suggest all possible ways to increase quality, range and value for money of the all the food and beverage items available throughout the property.

RESPONSIBLE BUSINESS

• Ensure Safety for all Guests and Team Members alike as per OS&H guidelines
• Be familiar with all Risk management and emergency procedures of the hotel and fulfils his duties accordingly
• To maintain a high Guest service focus by approaching your job with the Guests always in mind and being proactive in a timely manner towards their needs and request
• To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both Guests and colleagues
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance
• To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you
• To maintain high team, focus by showing co-operation and support to colleagues in the pursuit of team goals
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.
• Perform other duties as required.

What we need from you:

• Nitec in Hospitality Operations and/or Diploma in Hotel Management, Food & Beverage or related field, with 1-year related experience in Hotel Restaurants / Food and beverage Restaurants.
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.

What we offer:

We’ll reward all your hard work with a great salary and benefits – great room discounts and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Responsibilities

• Handle operations in the cruise division which includes planning and arranging ground transportation, hotel bookings, shore excursions and other related services.
• Assist with field work when cruise ships or guests are in town.
• Work over the weekends and during public holidays may be required when cruise ships or guests are in town.
• Assist with the planning of ground operations prior to ship / guests’ arrival.
• Manpower planning for staffing on the ground during field operations.
• Create new and unique tour programs.
• Provide invoices for accounting to close after each cruise assignment.
• Assist with ad-hoc duties assigned.

Requirements

• Proficient in MS Office
• Able to work during weekends and public holidays when required

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.