We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
The Billing Analyst is responsible for performing a number of various billing functions, at both a client and product level, in accordance with negotiated arrangements. Incumbent is to support the day-to-day activities of the billing area, ensuring accurately and timely processing, and are in compliance with bank policies, controls and practices.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
The salary range for this role is $48,000 to $51,000 per year.
How You’ll Succeed
- Process & Reporting. Gather and collect product volumes from a number of applications and sources to use in monthly billing. Ensure billing databases/profiles are maintained and updated to reflect correct service charge rates. Process monthly billing within the established timeframes to ensure negotiated service fees are collected.
- Business Development Support. Complete Revenue and Accrual Reports for customers billed through Product and Consolidated Billing. On a monthly basis, to assist in trending, monitoring revenues and provide a summary report of fees collected. Ensure billing suspense accounts are liquidated, do not exceed authorized limits and are balanced monthly.
- Client Service. Provide billing support and response to queries from internal clients including Relationship Managers, Client Managers, Product Managers, Retail Account Services, and Business Client Centre (BCC). This may include data gathering, investigating and analyzing information. In cases when clients are to be invoiced, send the billing statement via the agreed channel, monitor and escalate any outstanding invoices.
Who You Are
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You are Bilingual. You have strong written and verbal communication skills in both French and English.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Toronto-81 Bay, 10th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Effectiveness, Communication, Data Analysis, Data Reporting, Prioritization, Reporting and Analysis, Teamwork, Troubleshooting
