Total 5,752 front office assistant job vacancies in F&B / Tourism / Hospitality category in The United States of America

We’re looking for a dedicated and experienced Assistant Manager to join our Restaurant &

Bar team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, this opportunity is for you.

Your Responsibilities:

• Assist the Outlet Manager with daily operations, including opening and closing the venue.

• Ensure cleanliness and compliance with health and safety regulations.

• Lead and supervise the dining room staff, ensuring fast and friendly service.

• Train and motivate the team to deliver outstanding customer experiences.

• Manage inventory and handle supply orders as needed.

• Address customer inquiries and resolve complaints professionally and efficiently.

• Assist with staff scheduling and payroll management to meet budget goals.

• Collaborate with the kitchen team to ensure smooth coordination between front and back

of house.

• Ensure that dining areas, service stations, and equipment are clean and functioning

properly.

• Help plan and implement promotions to attract new customers.

• Maintain high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as a Supervisor or Assistant Manager in a restaurant or

bar.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Knowledge of food safety and sanitation practices.

• Flexibility to work shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to step up into a leadership role.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

We’re looking for a dedicated and experienced Assistant Manager to join our Restaurant &

Bar team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, this opportunity is for you.

Your Responsibilities:

• Assist the Outlet Manager with daily operations, including opening and closing the venue.

• Ensure cleanliness and compliance with health and safety regulations.

• Lead and supervise the dining room staff, ensuring fast and friendly service.

• Train and motivate the team to deliver outstanding customer experiences.

• Manage inventory and handle supply orders as needed.

• Address customer inquiries and resolve complaints professionally and efficiently.

• Assist with staff scheduling and payroll management to meet budget goals.

• Collaborate with the kitchen team to ensure smooth coordination between front and back

of house.

• Ensure that dining areas, service stations, and equipment are clean and functioning

properly.

• Help plan and implement promotions to attract new customers.

• Maintain high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as a Supervisor or Assistant Manager in a restaurant or

bar.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Knowledge of food safety and sanitation practices.

• Flexibility to work shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to step up into a leadership role.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

We’re looking for a dedicated and experienced Assistant Manager to join our Restaurant &

Bar team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, this opportunity is for you.

Your Responsibilities:

• Assist the Outlet Manager with daily operations, including opening and closing the venue.

• Ensure cleanliness and compliance with health and safety regulations.

• Lead and supervise the dining room staff, ensuring fast and friendly service.

• Train and motivate the team to deliver outstanding customer experiences.

• Manage inventory and handle supply orders as needed.

• Address customer inquiries and resolve complaints professionally and efficiently.

• Assist with staff scheduling and payroll management to meet budget goals.

• Collaborate with the kitchen team to ensure smooth coordination between front and back

of house.

• Ensure that dining areas, service stations, and equipment are clean and functioning

properly.

• Help plan and implement promotions to attract new customers.

• Maintain high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as a Supervisor or Assistant Manager in a restaurant or

bar.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Knowledge of food safety and sanitation practices.

• Flexibility to work shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to step up into a leadership role.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

We’re looking for a dedicated and experienced Assistant Manager to join our Restaurant &

Bar team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, this opportunity is for you.

Your Responsibilities:

• Assist the Outlet Manager with daily operations, including opening and closing the venue.

• Ensure cleanliness and compliance with health and safety regulations.

• Lead and supervise the dining room staff, ensuring fast and friendly service.

• Train and motivate the team to deliver outstanding customer experiences.

• Manage inventory and handle supply orders as needed.

• Address customer inquiries and resolve complaints professionally and efficiently.

• Assist with staff scheduling and payroll management to meet budget goals.

• Collaborate with the kitchen team to ensure smooth coordination between front and back

of house.

• Ensure that dining areas, service stations, and equipment are clean and functioning

properly.

• Help plan and implement promotions to attract new customers.

• Maintain high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as a Supervisor or Assistant Manager in a restaurant or

bar.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Knowledge of food safety and sanitation practices.

• Flexibility to work shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to step up into a leadership role.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

We’re looking for a dedicated and experienced Assistant Manager to join our Restaurant &

Bar team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, this opportunity is for you.

Your Responsibilities:

• Assist the Outlet Manager with daily operations, including opening and closing the venue.

• Ensure cleanliness and compliance with health and safety regulations.

• Lead and supervise the dining room staff, ensuring fast and friendly service.

• Train and motivate the team to deliver outstanding customer experiences.

• Manage inventory and handle supply orders as needed.

• Address customer inquiries and resolve complaints professionally and efficiently.

• Assist with staff scheduling and payroll management to meet budget goals.

• Collaborate with the kitchen team to ensure smooth coordination between front and back

of house.

• Ensure that dining areas, service stations, and equipment are clean and functioning

properly.

• Help plan and implement promotions to attract new customers.

• Maintain high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as a Supervisor or Assistant Manager in a restaurant or

bar.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Knowledge of food safety and sanitation practices.

• Flexibility to work shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to step up into a leadership role.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

Job Responsibilities:

• Help in the preparation and design of all food and drinks menus
• Fill in for the Executive Chef in planning and directing food preparation when necessary.
• Resourcefully solve any issues that arise and seize control of any problematic situation.
• Interact with customers, specifically providing a welcoming and satisfying grilling service to customers.
• To ensure daily operations are carried out smoothly in accordance with hygiene, cooking standard & recipes follow the SOP.
• To responsible for kitchen team task arrangement (Food preparation & cooking, service fulfillment & food quality).
• To responsibility to check, audit & training the kitchen team to ensure the entire kitchen operation run smoothly.
• To responsible for the inventory management (spoil, wastage, freshness checking, quantity checking) to fulfill sales target & customer satisfaction.
• To responsibility to take care all type of necessary equipment to conduct the kitchen daily operation smoothly. Any operation break down, need to report immediately.
• To responsible to ensure the food storage with compliance according to safety practices to achieve the purpose of food safety & freshness.
• To participant in all part of training, meeting, & any important in house activities where according the company’s yearly calendar which approve by MD office.
• To attend daily restaurant’s CYOREI which conduct by Outlet Manager.
• Perform any other duties that request by the superior.

Job Requirements:

• At least Degree in Culinary science or related certificate
• Mandarin & English Speaker
• Have more than 6 years' experience in F&B industry or hotel line.
• Experience in Japanese food department will be added advantage.
• Proven experience as Head Chef.
• Exceptional proven ability of kitchen management.
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills. 
• Up to date with culinary trends and optimized kitchen processes
• Good understanding of useful computer programs (MS Office, restaurant management software, POS System)
• Credentials in health and safety training.

Benefits :

• Meal & Accommodation providing
• Annual Bonus
• Outlet Monthly Incentive
• Annual Salary Increment
• Medical Benefit

我們正在尋找一位敬業且經驗豐富的助理經理加入我們的餐廳和

酒吧團隊！如果您熱衷於提供卓越的服務並準備好承擔

領導角色，這個機會適合你。

您的責任：

• 協助專賣店經理進行日常運營，包括開業和關門。

• 確保清潔並遵守健康與安全法規。

• 領導和監督餐廳工作人員，確保提供快速、友善的服務。

• 培訓和激勵團隊提供卓越的客戶體驗。

• 根據需要管理庫存並處理供應訂單。

• 專業、有效率地處理客戶詢問並解決投訴。

• 協助員工安排和薪資管理，以達成預算目標。

• 與廚房團隊合作，確保前後協調順利

的房子。

• 確保用餐區、服務站和設備清潔且正常運作

適當地。

• 協助規劃和實施促銷活動以吸引新客戶。

• 維持食品品質、外觀和清潔的高標準。

我們正在尋找什麼：

• 至少 2 年在餐廳擔任主管或助理經理的經驗，或

酒吧。

• 強大的領導和組織能力。

• 優秀的溝通和人際溝通能力。

• 食品安全和衛生實務知識。

• 輪班工作的彈性，包括夜間、週末和假日。

擁有兩個地點，提供餐廳和酒吧以及俱樂部設置，這是一個令人興奮的地方

晉升為領導角色的機會。

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Responsibilities

1. Enhance the hotel front desk business, accounting procedures and customer information management.
2. Responsible for guest relations maintenance and handing of guest feedbacks or complaints, for maximizing customer satisfaction.
3. Handle emergency incident of all kinds.
4. Perform other tasks assigned by the superior.

Requirement

• Bachelor's degree or above in Hotel Management.
• At least 3 years of work experience in Front Office for Managerial Level, with solid knowledge of Opera system is preferable.
• Good communication skills, able to handle complaints and solve problems independently, and able to work under pressure.
• Extensive cooperation and coordination capabilities with relevant departments.
• Proficient in spoken and written Cantonese, Mandarin and English.

Upon to the company policy

崗位職責

1. 加強飯店前台業務、會計流程和客戶資訊管理。
2. 負責賓客關係維護並處理賓客回饋或投訴，以最大限度地提高客戶滿意度。
3. 處理各類突發事件。
4. 完成上級交辦的其他任務。

要求

• 飯店管理專業本科及以上學歷。
• 至少3年以上管理前廳工作經驗，對Opera系統有紮實的了解者優先。
• 良好的溝通能力，能夠獨立處理投訴和解決問題，能夠承受工作壓力。
• 與相關部門具有廣泛的合作和協調能力。
• 精通廣東話、國語和英語口語和書寫。

根據公司政策

Location: TRX Outlet

Salary: RM3,000 per month

Job Type: Full-time

Key Responsibilities:

• Oversee daily operations and ensure excellent customer service.
• Lead and train staff to enhance team performance.
• Manage inventory and place orders as needed.
• Assist in creating promotions to boost sales.
• Ensure cleanliness and safety in the outlet.
• Address customer inquiries and resolve complaints.
• Prepare sales and operational reports for management.
• Promote a positive team environment.

Qualifications:

• Experience as a supervisor or manager in food and beverage, preferably in a tea outlet.
• Strong leadership skills to motivate and develop the team.
• Good communication and people skills.
• Customer-focused with a passion for quality service.
• Willingness to work flexible hours, including weekends and holidays.
• Knowledge of tea products is a plus.

Benefits:

• Competitive salary
• Opportunities for career advancement within the company.
• Employee discounts on products.
• Training and development programs.

地點： TRX 分店

薪水：每月 RM3,000

工作類型：全職

主要職責：

• 監督日常營運並確保卓越的客戶服務。
• 領導和培訓員工以提高團隊績效。
• 管理庫存並根據需要下訂單。
• 協助制定促銷活動以促進銷售。
• 確保出口的清潔和安全。
• 處理客戶詢問並解決投訴。
• 為管理層準備銷售和營運報告。
• 促進正向的團隊環境。

資格：

• 擁有食品和飲料行業主管或經理的經驗，最好是在茶店擔任主管或經理。
• 強大的領導能力，能夠激勵和發展團隊。
• 良好的溝通和人際交往能力。
• 以客戶為中心，熱衷於優質服務。
• 願意彈性工作時間，包括週末和假日。
• 了解茶產品者優先。

好處：

• 有競爭力的薪資
• 公司內的職涯發展機會。
• 員工產品折扣。
• 培訓和發展計劃。

Job Title: Front Office Executive ($2000 to $2500)

Job Location: Bugis

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintainaccurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

• Must have a thorough working knowledge of the F&B Service & Front Office operations to include the F&B,  front desk, reception/cashiering procedures and reservations.
• Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
• Assists in conducting training for all F&B/Front Office employees.
• Attend and directs daily front office operations and as a one of the team.
• Attends to credit problems.
• Performs any other duties as directed by the Guest Service Manager.

Assists Director Guest Services formulating new procedures and directives in order to continue improve the Guest Service Department.

• Provide efficient, friendly and professional service to all guests.
• Lead by example when attending to guest requests.  Show efficiency in constantly striving to provide Total Customer Satisfaction.
• Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise.
• Work together with trust so that colleagues and management meet the goals of the department/Hotel.
• Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
• Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road to source for a Front Office Executive. The role will see you warmly welcome and register guests, provide attentive service, handle check-ins and check-outs, and address any challenges guests may experience during their stay.

Responsibilities:

• Completing the guest registration process by accurately inputting and retrieving information, confirming guest details, and room rates.
• Working closely with team members to achieve departmental goals.
• Introducing loyalty programs to new guests and ensuring benefits for current members are applied.
• Guiding guests to their rooms, delivering room keys, and offering tokens of appreciation.
• Accurately managing guest accounts, including room and service charges.
• Assisting with various payment types, including vouchers and traveler’s checks.
• Greeting guests with warmth, responding to inquiries about hotel amenities and events.
• Addressing special guest requests or forwarding them to appropriate team members.
• Handling phone and email inquiries, noting special requirements and communicating them with the team.
• Retrieving and delivering guest messages, mail, and other items as needed.
• Recording and resolving guest complaints promptly and diplomatically.
• Staying composed during high-activity periods and emergencies, applying sound judgment.
• Participating in training to enhance service standards and develop team skills.
• Contributing ideas for service improvements, showing creativity in enhancing guest and team experiences.
• Ensuring personalized service for VIPs and collaborating with Sales and Reservations for corporate guests.
• Facilitating efficient check-outs, verifying account details for accuracy.
• Participating in daily briefings, shift handovers, and reviewing the logbook.
• Completing daily front desk tasks, including checklists, credit checks, and online backups.
• Following hotel pricing strategies, offering value-based rates, and maintaining rate integrity.
• Promoting room upgrades to drive revenue while providing value for guests.

Qualifications:

• Previous experience of 1-2 years in a similar role is preferred.
• Proficiency in utilising Hotel Front Office Software such as Opera
• Excellent interpersonal skills and the ability to manage internal and external guest interactions with tact and diplomacy.
• Ability to work under pressure, especially during high-activity periods.