Total 16 job vacancies by Hotel Indigo Exeter

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities
You’ll assist the Spa Manager in the day-to-day running of the Leisure and Spa facilities ensuring a consistently high level of service is offered to our guests. You’ll go above and beyond to provide experiences that will delight our guests and support the business in building regular, repeat custom.

• Carry out a range of treatments to an extremely high standard, ensuring complete guest satisfaction.
• Mentor and support any new Therapists who join the team in all treatment procedures & products.
• Achieve consistently high retail targets.
• Build a regular client base.
• Ensure treatment rooms are maintained to a consistently high standard.
• To ensure high standards of cleanliness and service are achieved in all designated housekeeping areas.
• To understand the impact of effective cost control while undertaking the role.
• To ensure that a good level of product and local knowledge for guests when requested.
• To ensure co-operation and compliance with all legislation relevant to your role in the business.
• To ensure that Learning and Development is undertaken to enable you fulfil your job role.
• To ensure that all complaints are handled appropriately, escalating wherever necessary to the Spa Manager or Duty Manager in their absence.
• Complete out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa department.

Key Requirements

• Qualified Spa Therapist
• Customer service experience
• Attention to detail
• IT proficiency
• Communication skills

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities
You’ll support the Head Chef in ensuring the efficient and effective running of the Kitchen. As a kitchen porter you will assist in preparing food in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. You will take pride in your work and always follow the specifications set by the Head Chef and Sous Chefs.

1. Cleaning and Sanitizing: Dishwashing: Cleaning dishes, pots, pans, and utensils using dishwashing machines or manual methods. Surface Cleaning: Regularly cleaning kitchen surfaces, floors, and workstations to maintain hygiene standards. Sanitizing Equipment: Ensuring all kitchen equipment (e.g., grills, ovens, fryers) is cleaned and sanitized.

2. Assisting the Chefs: Prepping Ingredients: Assisting with basic food preparation tasks like washing, peeling, and chopping vegetables. Restocking Supplies: Keeping the kitchen stocked with essential items, such as utensils, food ingredients, and cleaning materials. Transporting Goods: Unloading and storing deliveries in the proper areas (dry store, refrigerators, freezers).

3. Waste Management: Disposing of Waste: Managing the disposal of kitchen waste, including food scraps and packaging. Recycling: Sorting and handling recyclables, following the establishment’s waste management policies. Cleaning Bins: Ensuring kitchen waste bins are regularly emptied and cleaned.

4. Maintaining Health and Safety Standards: Food Safety: Adhering to food hygiene regulations, like ensuring ingredients are stored correctly (temperature control, labeling). Health and Safety Rules: Following safety protocols, using equipment safely, and reporting any potential hazards to the manager. PPE: Wearing the correct personal protective equipment (PPE), such as gloves and non-slip shoes, as required.

5. Organization and Time Management: Efficiency: Managing tasks in a timely and efficient manner to keep up with the fast pace of a busy kitchen. Prioritizing: Balancing cleaning, stocking, and other responsibilities based on the needs of the kitchen staff.

6. Teamwork and Communication: Supporting the Team: Helping chefs and other kitchen staff as needed, especially during busy service times. Communication: Reporting any issues or supply shortages to the head chef or kitchen manager.

7. Equipment Maintenance: Basic Repairs: Performing minor maintenance tasks or reporting equipment faults to prevent interruptions during service. Care for Tools: Ensuring kitchen tools and equipment are cleaned, maintained, and stored properly.

Key Requirements

• Be Flexible – enjoy working different shift patterns and seeing the operation on different days of the week including the weekends.
• Be standards and detail driven to meet the menu specifications
• Be aware of hygiene and cleanliness standards and assist in meeting these.
• Be a team player- interact and communicate with the kitchen and restaurant team and sometimes guests if you are front of house.

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

• You’ll assist the Spa Manager in the day-to-day running of the Leisure and Spa facilities ensuring a consistently high level of service is offered to our guests. You’ll go above and beyond to provide experiences that will delight our guests and support the business in building regular, repeat custom.
• Complete bookings and guest communications to an extremely high standard, ensuring complete guest satisfaction.
• Mentor and support any new Therapists who join the team in all treatment procedures & products.
• Achieve consistently high retail targets.
• Build a regular client base.
• Ensure treatment rooms and spa facilities are maintained to a consistently high standard.
• To ensure high standards of cleanliness and service are achieved in all designated housekeeping areas.
• To understand the impact of effective cost control while undertaking the role.
• To ensure that a good level of product and local knowledge for guests when requested.
• To ensure co-operation and compliance with all legislation relevant to your role in the business.
• To ensure that Learning and Development is undertaken to enable you fulfil your job role.
• To ensure that all complaints are handled appropriately, escalating wherever necessary to the Spa Manager or Duty Manager in their absence.
• Complete out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa department.

• Customer service 1 year minimum

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities
You’ll support the Head Chef in ensuring the efficient and effective running of the Kitchen and Team. You’ll deputise for the Head Chef in their absence and keep consistency across the board. Keeping a keen eye for the finer details you’ll ensure that the preparation and presentation of the food is of a high standard, and complies with Food Safety Regulations, at all times. As a senior member of the Brigade you’ll support with supervising, training and motivating the team to achieve the standards set and work to achieve budgeted food gross profit.

• To motivate and train the Kitchen Team and keep everyone moving in the right direction.
• To aid the Head Chef in planning and implementing new menus.
• To ensure that all deliveries are checked daily whilst ensuring an appropriate stock level is maintained.
• To work closely with the Breakfast Team to insure a smooth running of the breakfast service.
• To work closely with the team to insure a balanced staff meal is served twice a day.
• Assist in the writing and recording in the rota in the absence of the Head Chef.
• To ensure that a high standard of cleanliness is maintained in the kitchen operation.
• To strive and anticipate customer needs wherever possible and to react to these to enhance customer satisfaction.
• To ensure all systems set by the Company and Head Chef are being followed.
• Devise, agree and action training plans for department in conjunction with the Head Chef to support and develop the teams’ skills and knowledge.
• Ensure the team are dressed in appropriate uniform and appropriate persona hygiene standards are met at all times.
• To undertake all budgetary controls to achieve budgeted gross profit. You’ll give consideration to stock control and rotation, purchasing, price and portion control and wastage.
• To abide by all Company and Legal Food Safety Standards.
• Report all accidents, dangerous occurrences, or hazards no matter how minor to the Supervisor, Head Chef or Duty Manager.
• Complete any other reasonable tasks as delegated by your Line Manager.

Key Requirements

• Sous Chef or exceptional Chef de Partie looking for their first Sous Chef position
• Flexibility – to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends as well as mornings, or evenings.
• Be comfortable following a standardised menu
• To be standards driven and have good organisational skills.
• To be able to make decisions in a fast paced environment and to enjoy it
• To be able to communicate and motivate your team providing day to day leadership and direction
• Used to managing costs – we like to keep a close eye on things

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities
You’ll assist the Spa Manager in the day-to-day running of the Leisure and Spa facilities ensuring a consistently high level of service is offered to our guests. You’ll go above and beyond to provide experiences that will delight our guests and support the business in building regular, repeat custom.

• Carry out a range of treatments to an extremely high standard, ensuring complete guest satisfaction.
• Mentor and support any new Therapists who join the team in all treatment procedures & products.
• Achieve consistently high retail targets.
• Build a regular client base.
• Ensure treatment rooms are maintained to a consistently high standard.
• To ensure high standards of cleanliness and service are achieved in all designated housekeeping areas.
• To understand the impact of effective cost control while undertaking the role.
• To ensure that a good level of product and local knowledge for guests when requested.
• To ensure co-operation and compliance with all legislation relevant to your role in the business.
• To ensure that Learning and Development is undertaken to enable you fulfil your job role.
• To ensure that all complaints are handled appropriately, escalating wherever necessary to the Spa Manager or Duty Manager in their absence.
• Complete out any other reasonable tasks requested by Management Team to aid the smooth running of the Spa department.

Key Requirements

• Qualified Spa Therapist
• Customer service experience
• Attention to detail
• IT proficiency
• Communication skills

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities
You’ll support the Head Chef in ensuring the efficient and effective running of the Kitchen. You will ensure that the preparation and presentation of the food is of a high standard and complies with the food safety regulations. You will assist in the training of others. You will support the achievement of budgeted food gross profit and run your section to the highest possible standards.

• To ensure all food is prepared, presented and served to a high standard and in keeping with specifications.
• To ensure that your section is ran efficiently, whilst ensuring that you maintain a high standard of cleanliness throughout the kitchen operation.
• To ensure ordering is accurate and all fridges, freezers and all food storage is stock rotated. To follow the specs set out by the Head Chef to ensure consistency in what you do every day.
• To support the Head Chef in implementing and developing all new menus.
• To ensure that you are correctly dressed and adhere to high personal hygiene standards.
• To comply with all regulations as stated in the normal operating procedures.
• Ensure all maintenance issues are reported immediately following the correct procedure.
• To undertake all budgetary controls to achieve budgeted gross profit. Consideration given to stock control and rotation, purchasing, price and portion control, and wastage.

Key Requirements

• Previous experience working in a hotel kitchen as a Commis Chef or Chef De Partie.
• To be able to follow standards and have good organisational skills.
• Make decisions in a fast-paced environment
• Good communicate with the kitchen and restaurant team
• To be an active team player who ensures their colleagues are supported well

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

Join Our Team at Hotel Indigo Exeter as a Food & Beverage Assistant Manager!
Are you passionate about delivering exceptional service in the world of food and beverage? Hotel Indigo Exeter, managed by Focus Hotels Management Group, is on the lookout for a dedicated Food & Beverage Manager to elevate our guest experience.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role responsibilities
You will be responsible for overseeing and managing all aspects of the food and beverage operations, ensuring the highest levels of quality, service, and customer satisfaction. This role requires a strong leader who can inspire and guide a diverse team to deliver outstanding results.

Operations:
o Oversee food and beverage outlets.
o Maintain high quality and service standards.

Team Management:
o Recruit, train, and motivate staff.
o Foster a positive work environment.

Customer Experience:
o Ensure an exceptional dining experience.
o Address and resolve guest issues.

Regulatory Compliance:
o Ensure safety and regulatory compliance.
Provide exceptional and friendly service to our customers, driving sales, and ensuring compliance with all legal and procedural requirements within our Food and Beverage departments.

Key Requirements
o Proven managerial experience.
o Leadership skills.
o Financial and operational proficiency.
o Excellent interpersonal skills.
o Knowledge of relevant regulations.

Join Our Team at Hotel Indigo Exeter as an Assistant Food & Beverage Manager!
Are you passionate about delivering exceptional service in the world of food and beverage? Hotel Indigo Exeter, managed by Focus Hotels Management Group, is on the lookout for a dedicated Assistant Food & Beverage Manager to elevate our guest experience.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role responsibilities
You will be responsible for overseeing and managing all aspects of the food and beverage operations, ensuring the highest levels of quality, service, and customer satisfaction. This role requires a strong leader who can inspire and guide a diverse team to deliver outstanding results.

Operations:
o Oversee food and beverage outlets.
o Maintain high quality and service standards.

Team Management:
o Recruit, train, and motivate staff.
o Foster a positive work environment.

Customer Experience:
o Ensure an exceptional dining experience.
o Address and resolve guest issues.

Financial Management:
o Develop and manage budgets.
o Control costs and pricing strategies.

Regulatory Compliance:
o Ensure safety and regulatory compliance.
Provide exceptional and friendly service to our customers, driving sales, and ensuring compliance with all legal and procedural requirements within our Food and Beverage departments.

Key Requirements
o Proven managerial experience.
o Leadership skills.
o Financial and operational proficiency.
o Excellent interpersonal skills.
o Knowledge of relevant regulations.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities
You will be responsible for preparing and delivering breakfasts to our guests. You will complete all preparation and service of breakfast to the highest standards and in keeping to the specifications and systems set by the Head Chef to keep our breakfasts consistent. You will insure that we are compliant with Health and Safety and food hygiene by following any our set procedures.

• Ensure all ordering is completed for the breakfast kitchen.
• To support the Head Chef in ensuring the efficient, and effective running of the kitchen.
• Prepare breakfasts to the highest standard whilst keeping the guests expectations at the forefront of your mind.
• To keep your mise en place levels up to the required level whilst rotating stock.
• Be mindful of waste, always seek help to utilise all food and minimise waste.
• Report any faults or defects as you see them.
• Maintain a high standard of kitchen cleanliness and hygiene practices.
• Ensure that you are correctly dressed in your uniform.
• Maintain a professional working relationship with all departments in the hotel.
• To train, where necessary, any Chefs in the breakfast service kitchen.

Key Requirements

• Be Flexible – to enjoy working early morning shift patterns and seeing the operation on different days of the week including the weekends.
• Be standards and detail driven to meet the menu specifications
• Be aware of hygiene and cleanliness standards and assist in meeting these.
• Be a team player- interact and communicate with the kitchen and restaurant team and sometimes guests if you are front of house.

Who are we

The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past.

Role Responsibilities

As a Maintenance Manager at Hotel Indigo, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

• Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
• Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
• Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
• Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
• Collaborating with other departments to address maintenance-related issues promptly and efficiently.
• Managing maintenance budgets and expenses while ensuring cost-effectiveness.
• Ensuring compliance with health and safety regulations and environmental standards.
• Evaluating and recommending improvements to enhance the hotel's physical assets.
• Handling maintenance

Key Requirements

You should possess the following skills and qualifications:

• Previous experience in maintenance management within the hotel or hospitality industry.
• Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
• Exceptional problem-solving abilities and attention to detail.
• Leadership and team management skills.
• Ability to manage maintenance budgets and resources effectively.
• Proficiency in IT applications for maintenance management.
• Knowledge of health and safety regulations and environmental standards.

Benefits

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates for you, your friends and family
• On-going incentives and rewards
• Meals on duty

As the Head Chef you will be expected to ensure the efficient and effective running of the kitchen team, ensuring that the preparation and presentation of the food is of a high standard and complies with food safety regulations.

The ideal candidate would possess outstanding leadership and time management skills along with having at least 2-3 years’ experience in a similar position. You must be cost conscious and know how to manage food wastage. Excellent food presentation skills and knowledge of food and beverage is key.

Key Responsibilities of the role:

• Leading the team, supervise, train and motivate the kitchen team to achieve Company standards and comply with food and health and safety regulations.
• Planning and implementing new menus.
• Maximising sales and profit while ensuring customer satisfaction at all times.
• Ensuring all commodities are on-site at an appropriate stock level to service hotel guests.
• Respond to audits that are completed by the company to ensure continual improvement is achieved.
• Controlling the kitchen budget, in relation to occupancy, departmental expenses and staff rotas
• Ensuring inductions and performance reviews are completed to evaluate individuals and the team’s performance in order to set agreed objectives.

Requirements of the Head Chef:

• Proven experience in kitchen with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Good understanding of HACCP
• Experienced in using IT systems on various platforms.
• Strong communication skills

What do we offer?

• Competitive salary
• Excellent on-going support, training and development
• 28 days holiday including Bank Holidays per annum
• Stakeholder Pension entitlement
• Discounted hotel room rates.
• On-going incentives and rewards
• Meals on duty

Hotel Indigo Exeter, Exeter managed by the Focus Hotels Management Group. We are seeking to recruit a Maintenance Engineer Manager to join our team.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role Responsibilities
As a Maintenance Engineer Manager at Hotel Indigo Exeter, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

o Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
o Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
o Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
o Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
o Collaborating with other departments to address maintenance-related issues promptly and efficiently.
o Managing maintenance budgets and expenses while ensuring cost-effectiveness.
o Ensuring compliance with health and safety regulations and environmental standards.
o Evaluating and recommending improvements to enhance the hotel's physical assets.
o Handling maintenance-related emergencies and providing timely solutions.

Key Requirements
You should possess the following skills and qualifications:

o Previous experience in maintenance management within the hotel or hospitality industry.
o Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
o Exceptional problem-solving abilities and attention to detail.
o Leadership and team management skills.
o Ability to manage maintenance budgets and resources effectively.
o Proficiency in IT applications for maintenance management.
o Knowledge of health and safety regulations and environmental standards.

Hotel Indigo Exeter, Exeter managed by the Focus Hotels Management Group. We are seeking to recruit a Maintenance Manager to join our team.

Who are we
The neighbourhood of adaptation, inspiration and contemplation perched on the River exe, the historic centre of Exeter was once described as the Jewel of the West. In the heart of the City Centre, Hotel Indigo Exeter has been lovingly restored and converted from its department store origins. The hotel was once the home of Colson's, a department store which opened in 1792 by local miller Mrs Colson. The hotel staying true to its roots now boasts 104 stylish bedrooms designed to honour elements of its historic past. Fully equipped with luxury amenities, Egyptian cotton linens, spa inspired bathrooms, 40" flat screen TV's this is the perfect place to stay and explore the sights and sounds of the city.

Role Responsibilities
As a Maintenance Manager at Hotel Indigo Exeter, you will play a pivotal role in ensuring the smooth operation of our hotel by managing and maintaining its physical assets and infrastructure. Your responsibilities include:

o Overseeing and managing the hotel's maintenance team, ensuring high-quality service delivery.
o Planning and executing maintenance and repair activities for the hotel's facilities, including rooms, common areas, and mechanical systems.
o Managing and ensuring the proper functioning of essential systems such as HVAC, plumbing, electrical, and security systems.
o Scheduling and supervising preventive maintenance to minimise downtime and operational disruptions.
o Collaborating with other departments to address maintenance-related issues promptly and efficiently.
o Managing maintenance budgets and expenses while ensuring cost-effectiveness.
o Ensuring compliance with health and safety regulations and environmental standards.
o Evaluating and recommending improvements to enhance the hotel's physical assets.
o Handling maintenance-related emergencies and providing timely solutions.

Key Requirements
You should possess the following skills and qualifications:

o Previous experience in maintenance management within the hotel or hospitality industry.
o Strong technical and mechanical knowledge, including HVAC, plumbing, electrical systems, and general building maintenance.
o Exceptional problem-solving abilities and attention to detail.
o Leadership and team management skills.
o Ability to manage maintenance budgets and resources effectively.
o Proficiency in IT applications for maintenance management.
o Knowledge of health and safety regulations and environmental standards.

We need a new General Manager to take the top job and make it their own. Taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development and empowering our team to create memorable guest experiences every step along the way.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:
• Developing programmes and initiatives to increase team engagement and achieve against performance and development goals.
• Maintaining compliance with all required brand and service standards – collaborating with colleagues to exceed guest expectations.
• Building relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
• Leading annual capital, cash flow and sales and marketing plans to accurately forecast budgets
• Driving revenues, future profitability and maximum return on investment

What we need from you
• Bachelor’s degree, higher education qualification or equivalent in Hotel Administration / Business Administration
• Five to ten years’ prior hotel management experience, or equivalent combination of education and experience
• Experience required may vary based on size and complexity of operation.
• Must speak fluent English.
• Other languages preferred.

What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.

Hotel Indigo Exeter, managed by Focus Hotels Management Group is actively seeking a dedicated individual to join our team in the role Reservations Assistant.

Who are we?
Hotel Indigo Exeter is a boutique 4-star hotel featuring 104 stunning bedrooms with several distinctive food and beverage outlets, Becketts Rooftop Terrace, Colson’s Restaurant with private dining space, Retreat Spa and The Dugout Bar.

Role Responsibilities
• Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations.
• Providing customers with information about the hotels accommodation options, rates, and amenities.
• Processing reservations, cancellations, and modifications using the reservation software.
• Take restaurant bookings from customers in person, over the phone, or online, record them and assign tables by their requests and the suggestions of the automated system.
• Ensure all reservations that require a deposit or full payment in advance have completed the payment process accordingly, and that it is recorded as required.
• Updating and maintaining customer information in the reservation system.
• Coordinate events, both public or private in the private dining room, Becketts Rooftop Bar, Colson’s Restaurant and The Dugout.
• Create function/event sheets for private events, ensuring that all detail is correct and communicated to all departments.
• Develop client relationships along with all opportunities to generate repeat bookings and recommendations.
• Raise revenues in the hotel system as required.
• Engage in community activity to promote social and business events.
• Follow up and develop client leads to convert business as set out via your line manager.
• Complete any additional tasks that management assigns.
• Assist other departments within the hotel as required to effectively support a winning sales culture and team as required by the General Manager
• Proactively promote the internal sales lead initiative within the hotel, restaurant, spa and bars to exceed targets.

Key Requirements
• Strong organisational skills
• Existing hotel and or restaurant/bar experience essential.
• Availability to work weekends (10 am - 6 pm)
• Preferred experience with IHG systems and OpenTable, however training will be provided.
• IT system experience preferred; however, training will be provided.

Benefits
• Competitive Salary
• Lots of travel perks with Intercontinental Hotel Group
• Full time employment
• Working hours: full time, weekends included.