Total 5 job vacancies by Cycas Hospitality UK Ltd

Reception Supervisor – ibis, Bridgwater

Is now the time for a new challenge? Join us on this journey – people first!

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The new-build 144-room ibis Bridgwater – opened in March 2021 – is managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property incorporates a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities. We are located just moments from Junction 23 of the M5 and only 12 miles from Hinkley Point Power Station.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within both teams.

About the role

Reporting to the Rooms Division Manager, you will lead our Front Office team to deliver exceptional guest experiences, placing our guest satisfaction at the heart of our team service. You will do this through being a great team leader, motivating and coaching your colleagues to deliver our world of care promise. Above all else you will bring a sense of fun and optimism to your role, helping to maintain a positive atmosphere that exists across our teams.



What you should bring to our team:

● You will possess excellent communication skills.

● Your love for making guests stays memorable.

● Through your past experiences you can demonstrate how you have assisted with the training and developing of a team with a focus on providing exceptional guest experiences.

● Being proactive and completing tasks efficiently and following up where necessary.

● Proficiency with Opera preferred but not essential.



Excellent Company Benefits:


Full Time £25,356.48 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.


***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Chef - all levels considered – ibis Bridgwater

Is now the time for a new challenge? Join us on this journey – people first!

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The 144-room Ibis Bridgwater – opened in January 2021 – managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property incorporate's a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our Ibis team.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.



Job Scope

The Keepers Kitchen & Bar is a new fresh concept from Accor and this opening will only be the fourth of it's kind in the UK. It's a great place to relax, unwind and indulge, morning, noon or night.

Keeper's is open all day offering British, international classics and Keeper’s favourite dishes, featuring our signature house honey.

Under the direction of the Head Chef and the Jnr Sous Chef, prepare and serve a range of menu items that meet customers’ expectations. Promotes the desired work culture around our company culture.

Key Job Responsibilities

Assists with the preparation, presentation, decoration and menu dishes including:


Meat dishes and meat marinades
Fish, shell fish and sauces for fish and shell fish
Garnishing techniques and methods of service for fish
Pastry, cakes and yeast goods
Petit fours and desserts
Prepares Regional Dishes appropriate to the hotel menu, location and guest mix
Buffet Food
Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
Attends and participates in daily briefings and other meetings as scheduled
Prepares in advance food, material and equipment needed for the service
Cleans and re-sets his/her working area


WHAT YOU SHOULD BRING


Customer Service experience, preferably in an Accor Brand, but not essential
Experience within a Hotel Restaurant Operations is desired


EXCELLENT COMPANY BENEFITS


Competitive Salary
Exclusive employee discounted rates to Accor and Cycas hotels
Continuous paid Training and Development opportunities
Free Healthcare plan


Cycas Hospitality is a gift for any hospitality professional. Over the past 10 years we’ve created an innovative hotel management company.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Sous Chef (Full Time)

Is now the time for a new challenge? Join us on this journey – people first!

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The 144-room Ibis Bridgwater – Opened in March 2021 – is managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property incorporates a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our Ibis team.

At Ibis, a brand by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

Job Scope

The Keepers Kitchen & Bar is a new fresh concept from Accor and this opening will only be the fourth of it's kind in the UK. It's a great place to relax, unwind and indulge, morning, noon or night.

Keeper's is open all day offering British, international classics and Keeper’s favourite dishes, featuring our signature house honey.

The sous chef will help direct the operation of the kitchen including food preparation and quality, physical maintenance and inventory functions to ensure hotel quality standards and revenue goals are met. The successful candidate will also be hands-on with any due diligence required from a kitchen point of view.

Under the general supervision of the Head Chef you will oversee the general day-to-day aspects of the Food and Beverage operation. The sous chef will promote the desired work culture and ethics aligned with our company values, remaining calm and level headed whilst creating a fun and positive atmosphere within the kitchen.

The right candidate will be self-driven and thrive whilst working under pressure, consistency and time keeping as well as a willingness to learn will be key. There will be opportunity for ongoing training and support in learning the necessary tools to cover responsibilities of the Head Chef in their absence.

Key Job Responsibilities


Involved in the preparation, cooking, service and storage of the following dishes:

Appetizers, Savouries, Salads and Sandwiches
Applies organization skills for mis en place
Sauces
Produces hot and cold sauces for menu items ensuring consistency
Eggs, Vegetables, Fruit, Rice and Farinaceus Dishes
Pultry and Game dishes
Meat dishes
Meat marinades
Carve meats
Fish and shellfish
Sauces for fish and shellfish
Garnishing techniques and methods of service for fish
Petit fours
Desserts, pastry, cakes and yeast goods





Communicates to Line Manager any difficulties, guest or internal customer comment and other relevant information.
Attends and participates in daily briefings and other meetings as scheduled.
Prepares Regional Dishes appropriate to the hotel menu, location and guest mix.
Provides direction to the Kitchen staff, including Chef de Parties, Commis, Cooks, Kitchen


Attendants and Kitchen Porters.


Works alongside the Head Chef to control and analyse, on an on-going basis, in order to optimize the following:

Quality levels for product and service
Guest satisfaction
Operating costs
Sanitation and cleanliness (hygiene)





Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times.


WHAT YOU SHOULD BRING


1 years previous experience of a management/supervisory Sous Chef role
Experience within a Hotel Restaurant Operations is desired, but not essential


EXCELLENT COMPANY BENEFITS


Competitive Salary
Exclusive employee discounted rates to Accor and Cycas hotels
Continuous paid Training and Development opportunities
Free Healthcare plan


Cycas Hospitality is a gift for any hospitality professional. Over the past 10 years we’ve created an innovative hotel management company.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period.

We are waiting to hear from you.

Cycas Hospitality is a gift for any hospitality professional. Over the past 10 years we’ve created an innovative hotel management company.

Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun.

This is your opportunity to shine and be a part of something great.

We are waiting to hear from you.

We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

***Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award-winning hotels throughout Europe and we are delighted to add Quest to our portfolio***

If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Food & Beverage Manager – ibis Bridgwater

Is now the time for a new challenge? Join us on this journey – people first!

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The 144-room Ibis Bridgwater – Opened in March 2021 – is managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property will incorporates a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities. We are located just moments from Junction 23 of the M5 and only 12 miles from Hinkley Point Power Station.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our Ibis team.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

Job Scope

Under the general guidance and supervision of the Hotel Manager, directs Restaurant, Bar & Meeting rooms to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all governmental regulations concerning health, safety or other requirements.

Key Job Responsibilities

Revenue:


Effectively manage staffing costs by preparing efficient work scheduled in line with legal requirements
Develop departmental standards and procedures to promote sales and beverage creativity and profit
In partnership with other department heads, identify additional sales opportunities to enhance revenue
Ensure all credit and financial transactions are handled in a secure manner
With the direction of the Operations Manager, co-ordinate the preparation of the departmental annual budget by monitoring and controlling the departmental operations, considering revenue and expenditure
On an on-going basis, control and analyse departmental costs to ensure performance against budget, implementing corrective measures where necessary to produce positive business results


People:


Direct day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance
Educate and train all team members in compliance with governmental regulations. Ensure staff are properly trained in quality and service standards and have the tools and equipment to carry out job duties
Promote teamwork and quality service through daily communication and coordination with other departments
Recommend and/or initiate salary, disciplinary or other staffing/human resources-related actions in accordance with company rules and policies
Work with the company’s Culture Team to include planning for future staffing needs; recruitment in line with company guidelines; prepare detailed induction programmes for new staff; maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation


Guest Experience:


Ensure that all food and beverage facilities and equipment are cleaned, vacuumed and properly stocked according to anticipated business volume. Notify Maintenance Team immediately of any maintenance and repair needs
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction
Analyse guest insights to identify and meet customer expectations and build on guest loyalty
Interact with guests to ensure expectations are being met
Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers
Maintain a high level of product and service knowledge about all Cycas hotels & Marriott hotels in your region


Responsible Business:


Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions. Monitor local competitors and industry trends
Ensure security and proper storage of food and beverage products, inventory and equipment and replenish supplies in a timely and efficient manner while minimising waste
Perform other duties as assigned. May also serve as a manager on duty


WHAT YOU SHOULD BRING


Restaurant & Bar management experience, preferably in hotel environment, but not essential
3 year’s previous experience of a management/supervisory role in F&B preferable


EXCELLENT COMPANY BENEFITS


Competitive Salary
Exclusive employee discounted rates to Accor and Cycas hotels
Continuous paid Training and Development opportunities
Free Healthcare plan


Cycas Hospitality is a gift for any hospitality professional. Over the past 10 years we’ve created an innovative hotel management company.

This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Breafast Cook 40 Hours Per Week – ibis Bridgwater (5 days out of 7, includes weekends)

Is now the time for a new challenge? Join us on this journey – people first!

The ideal candidate will have a good can do, positive attitude and want to be part of team. They will answer directly to the Head Chef and other members of the senior management team

This job suits many applicants, with a range of experience, some experience desirable, however all training will be provided

At Cycas Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

The 144-room Ibis Bridgwater – opened in March 2021 – is managed by Cycas Hospitality and is Cycas’ first property under the Ibis name by the Accor brand. The five-storey property incorporates a ground-floor restaurant named the Keepers Kitchen & Bar, and meeting facilities.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our Ibis team.

At Ibis by Accor, we’re always looking ahead; We place people at the ‘Heart’ of what we do; We are refined; and We stand by our commitments.

Job Scope

The Keepers Kitchen & Bar is a new fresh concept from Accor and this opening will only be the fourth of it's kind in the UK. It's a great place to relax, unwind and indulge, morning, noon or night.

Keeper's is open all day offering British, international classics and Keeper’s favourite dishes, featuring our signature house honey.

Under the direction of the Head Chef and the Jnr Sous Chef, prepare and serve a range of breakfast items that meet customers’ expectations. Promotes the desired work culture around our company culture.

Key Job Responsibilities

Assists with the preparation, presentation, decoration and menu dishes including:


Full breakfast offering (buffet and/or plated)
Meat dishes and meat marinades
Fish, shell fish and sauces for fish and shell fish
Garnishing techniques and methods of service for fish
Pastry, cakes and yeast goods
Prepares Regional Dishes appropriate to the hotel menu, location and guest mix
Buffet Food
Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
Prepares in advance food, material and equipment needed for the service
Cleans and re-sets his/her working area


WHAT YOU SHOULD BRING


Customer Service experience
Experience within a Hotel Restaurant Operations is desired


EXCELLENT COMPANY BENEFITS


Competitive Salary
Exclusive employee discounted rates to Accor and Cycas hotels
Continuous paid Training and Development opportunities
Free Healthcare plan


We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

***Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award-winning hotels throughout Europe and we are delighted to add Quest to our portfolio***

If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***