Total 23 Finance / Banking / Insurance job vacancies in Gateshead, ne11 9xz

ABOUT THE ROLEAs a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve. No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering. It's because this is such a wide-reaching role that you'll be able to play your own part in creating a warm and homely environment. Caring and empathetic, as a General Assistant you'll put our residents first and build the kind of positive professional relationships with them that make their experience with us happy and meaningful. ABOUT YOUPeople in a General Assistant role come from all walks of life and have all kinds of life experiences and career paths behind them. You'll be a big part of our home so what matters is that you're reliable, compassionate, caring and always ready to make a difference. You should be practical too, happy to turn your hand to different tasks. If you have all of this, our training will cover everything else you need to thrive. You'll also have the opportunity to take courses that will develop your skills even further. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your can-do approach and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve. No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering. It's because this is such a wide-reaching role that you'll be able to play your own part in creating a warm and homely environment. Caring and empathetic, as a General Assistant you'll put our residents first and build the kind of positive professional relationships with them that make their experience with us happy and meaningful. ABOUT YOUPeople in a General Assistant role come from all walks of life and have all kinds of life experiences and career paths behind them. You'll be a big part of our home so what matters is that you're reliable, compassionate, caring and always ready to make a difference. You should be practical too, happy to turn your hand to different tasks. If you have all of this, our training will cover everything else you need to thrive. You'll also have the opportunity to take courses that will develop your skills even further. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your can-do approach and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a qualified chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Bank Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Barchester is one of the UKs leading healthcare providers, with over 224 homes and hospitals across the country. We are consistently reinvesting and growing, with several more new build homes due open and join the Barchester family. Barchester can offer long term career growth and opportunities for ambitious chefs who pride themselves on working at the highest of standards. We are also the only healthcare provider in the UK to be accredited as one of the best companies to work. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in helping lead and inspire a team A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Good understanding of HACCP NEED TO DO Help manage the kitchen in the Head Chef's absence Work fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Help create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control To assist in leading and motivating a team REWARDS PACKAGE Work life balance - working days with alternate weekends Free learning and development A range of holiday, retail and leisure discounts Opportunity to showcase your talent at the annual Barchester Hospitality Awards Unlimited access to our Refer a Friend bonus scheme If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be

ABOUT THE ROLEAs a General Assistant at a Barchester care home, you'll carry out a range of tasks to help us provide the quality care and support our residents deserve. No two days will be the same as you take on diverse responsibilities across housekeeping, cleaning, laundry and catering. It's because this is such a wide-reaching role that you'll be able to play your own part in creating a warm and homely environment. Caring and empathetic, as a General Assistant you'll put our residents first and build the kind of positive professional relationships with them that make their experience with us happy and meaningful. ABOUT YOUPeople in a General Assistant role come from all walks of life and have all kinds of life experiences and career paths behind them. You'll be a big part of our home so what matters is that you're reliable, compassionate, caring and always ready to make a difference. You should be practical too, happy to turn your hand to different tasks. If you have all of this, our training will cover everything else you need to thrive. You'll also have the opportunity to take courses that will develop your skills even further. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your can-do approach and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About the role

Job Title: Software and Systems Developer

Location: UK based, with flexibility for hybrid or remote working

Role Type: Permanent, Full time, 37 hours a week

DevOps | Azure Platform | C# Build Developer | CI/CD | .NET Core | C# Expert | Automated Testing Experience |

We are recruiting for a Software & Systems Developer, with the option of remote working or you can work from one our UK offices in the South or North of England.

Education Development Trust has first-rate credentials in providing services that bridge the gap between education, training, and employment. We have been a leading careers service provider in the UK for over 20 years and have a successful track record of managing programmes delivering careers, employment, and skills support.

Key duties:

You will have a proven track record of building enterprise solutions upholding business processes. The main technologies we are looking for experience in is Azure DevOps, C# and .Net Core.

This role covers the full end-to-end process, including the following areas:

Architecture - End-to-End design and build
QA processes and metrics
CSS and Web Portal Interfaces
Applications, including progressive WebApps for multi-platform access
Build, Scripting and Configuration
Documentation and Information Dissemination
An average day as a Software Developer will include:

Providing automation, architectural and process solutions to improve the technical quality and increase the effectiveness of our in-house CRM solution that is used by over 300 employees (and growing).

Acting as a software developer champion for development, infrastructure, testing and database administration.

Entrusted with access to environments and systems, to review systems architecture, interfaces and development of automation.

We would like to speak to candidates who have the following:

Architectural experience of back-office applications and their design, including extension and expansion through integrations
Track record in delivering and supporting mission-critical, eBusiness applications and CRM’s
Application development background in a .NET, Web Services and Azure infrastructures
Experience in source and version control tools, Azure DevOps
Knowledge of the design for secure and maintainable websites and web service applications
Full development lifecycle experience, including implementation plans
Excellent communication skills; to operate with diplomacy, tact and empathy


Deadline for applications: Thursday 31 October. Please note, we reserve the right to close our vacancies early if sufficient applications are received.

Interviews details: This will initially involve a pre interview coding assessment and if successful you will be invited to a 30 minute informal chat with the hiring manager. The next stage will involve a formal interview and to meet other members of the team via Microsoft Teams.

How to apply: To be considered for this vacancy, applicants are required to complete and submit a fully completed application form through our website.

Salary & Benefits

Salary: Circa £47,000 per annum FTE

Benefits include:

30 days holiday plus bank holidays (pro rota)
Matched Pension Scheme
Life Assurance
Discounted gym memberships
Health care cash plan
Retail discounts
Cycle to work scheme
Wellbeing App


Education Development Trust is committed to safeguarding and promoting the welfare of children and adults whom we work with and come into contact with around the world. All applicants are subject to thorough screening and successful candidates are subject to the relevant level of criminal record checks with national police authorities or the UK’s Disclosure and Barring Service (DBS). This will be at minimum a basic DBS check.

At Education Development Trust, we strive to create a workplace where everyone feels valued, can be themselves and knows they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Education Development Trust an inclusive place to work. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application. We are proud to be a member of the Disability Confident employer scheme.

Proud member of the Disability Confident employer scheme

ABOUT THE ROLEAs a Bank Registered Nurse (RGN/RMN) at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN/RMN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Bank Registered Nurse (RGN/RMN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Bank Registered Nurse (RGN/RMN) at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN/RMN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Bank Registered Nurse (RGN/RMN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Understand the individual responsibilities of all staff working in the QEF WDA, with all Active SOPs having been read and signed and all accompanying competency checks signed and witnessed by the RP or Deputy. Support the Responsible Person or Deputy and work as part of the QEF WDA team to deliver the legal and professional obligations of a WDA registered site. Understand the standards and principles of Good Distribution Practice (GDP) and any deviations from established procedures are raised to the Responsible Person or deputy and documented. Support the recording of ambient and fridge temperature monitoring. Understand the procedure for any temperature deviations and raise any necessary CAPAs with the Deputy RP. Understand the importance of customer and supplier qualification and the appropriate access to medicines. Undertake and facilitate the assembly of all signed orders and requisitions presented to the QEF WDA as described in the WDA Standard Operating Procedures (SOP) inclusive of the Local Variation for the NEAS contract. Ensure that double checks are carried out on each piece of work to ensure dual control and accuracy standards are maintained throughout the WDA. Ensure that all outgoing deliveries have the appropriate signatures against them by the couriers, whether internal or externally handled. Undertake appropriate training and demonstrate competency in the use of the Wellsky Pharmacy Support System for stock ordering and stock control, with monthly counts of all lines in the WDA to be carried out once all goods have been booked out to the contract customer(s). Promote the importance of booking stock to the correct customer account and cost centre and to maintain accurate stock order records. Work when necessary with the Procurement role to ensure the efficient the ordering and receiving of goods and to facilitate the timely payment of invoices and credit notes. Work with the team to manage the QEF WDA stock and resolve and record any stock discrepancies. Ensure the QEF WDA Stock and Date Checking Matrix schedule is up to date and all reports are filled and expired stock written off. Maintain the Drug Alerts file and ensure that all Recalls, Drug Alerts and Medicine Defects are actioned within the time period in SOP 14. Maintain the Controlled Drugs Register, ensuring that each transaction is detailed within and to work alongside the Deputy RP to carry out a weekly CD balance check with zero omissions. Support the Responsible Person or Deputy to carry out the monthly Manager checks. Understand and support the principles of continuous improvement and take an active role in the team quality meetings when appropriate. Work with your line manager to develop your own individual Personal Development Plans with personal objectives and action plans.

Job Advert

Deadline for applications: 12/07/24

Interview date: 17/07/24

About The Glasshouse International Centre for Music

We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.

Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.




About the Role

You’ll be supporting the COO in the strategic and operational development of the hospitality and retail arm of the trading company
and overseeing the management of the offer at the Glasshouse. You’ll develop & lead the team and inspire them to deliver a
top-class experience to all of their customers.

You will strive to enhance the audience experience making sure we align with the Glasshouse brand through the quality of the
catering and retail offer and the quality of the service. You will develop this offer to be rooted in brand and identity

We also deliver an important commercial return from the onsite catering services you will be required to deliver and develop a
suite of offers that capture and attract as many audience members as possible and a focus on cost control and increased sales.

Reporting to Chief Operating Officer with Operational lines into The Glasshouse ICM Senior Management Team.



You’ll be responsible for:

* Supporting the COO in the strategic development of the catering arm of the trading company and to lead and report on all
operational, customer service, Catering development, staff training & development and financial areas of Sage Gateshead
Hospitality and Catering.
* Supporting the COO on business planning for all new commercial initiatives on and off site.
* Operational and financial aspects of Catering, Retail and Hospitality Services, ensuring that the quality of service and
products is always of a high standard.
* Ensuring exceptional service levels, and appropriate offer for a variety of different events and clients including exciting
gigs and major conferences
* Managing a team of contracted & casual staff
* Manage the catering operational Managers, Head Chef and Retail Staff to ensure that strategic targets are delivered against
budget and that the quality of service and products is always of a high standard.
* Implementation & delivery of controls, ensure that budgets & targets are achieved The Glasshouse catering and retail services.
* Driving and increasing sales and closely manage expenditure.
* Identifying and developing training needs within catering Hospitality and retail departments, with support from the People Team
* Oversee the ordering of all food / beverages, retail & consumable stocks.
* Identifying and proactively developing new Food & Beverage related business opportunities in consultation with COO
* Identifying and proactively developing retail related business opportunities in consultation with COO, ensuing alignment with
brand and identity.
* Achieving budget and forecast spend-per-head for The Glasshouse on an event-by-event basis.
* Overseeing the recruitment, induction & training of all of our people hired to provide services within Food & Beverage,
Hospitality and Catering.
* Ensuring all areas of responsibility are regularly cleaned, kept in good order and meet the requirements of the Health & Safety
and Food Safety Act, achieving excellence in Hygiene Standards and compliance with Health & Safety Regulations and Fire Policy.
* Ensuring all Temperature Checks / HACCP documentation is carried out and recorded per Arena Event.
* Representing The Glasshouse in a senior capacity at Food & Beverage, Hospitality and Catering Industry Events, Seminars and
Conference.
* Undertaking other duties, training and / or hours of work as may be reasonably required and consistent with the general level
and responsibility of this job




About you

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds
like you, here are some specific types of experience that will help you hit the ground running.

It would be great if you had experience in :

* Working within Catering or Hospitality Management.
* Business planning, management of significant budgets and delivering performance against key performance indicators.
* KPI budget management extensive experience of managing the food and beverage provision for large functions and events
* Managing and operating an established large-scale bar, restaurant and casual dining facility
* Retail experience.
* Presentation and communication skills
* Meeting financial targets and driving revenues. Managing budgets, GP’s, staffing percentages.
* Confidently appointing, developing and inspiring large high-performing teams of both fixed and variable staff and can
demonstrate clear and decisive direction
* Planning and delivering effective strategies and supporting tactics which bring a variety of elements into a common goal

It also helps if you have:

* Proven credentials to support compliance with all Food and Beverage brand standards
* Excellent standard of personal appearance
* Can do attitude
* Capable of delivering key business metrics including financial performance, quality standards, guest satisfaction, employee
engagement, health and safety management and loyalty recognition
* Are passionate about Food and Hospitality with a natural flare for customer focus and quality of experience at all levels



But don’t worry If you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.

Our commitment to your development

At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would
like to develop your skills in a certain area, we want to hear about it.

This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.

Diversity, Equality, and Inclusion

At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.

Our venue and programmes are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.

For example, we would love to hear from you if you:

* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.



Safeguarding children, young people and adults at risk

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate.

We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so If you have any questions about the role or the application process, please contact Lois, People Coordinator at
recruitment@theglasshouseicm.org

Proud member of the Disability Confident employer scheme

Job Advert

Deadline for applications: 17.00 on 22 July 2024

Department & Team: Royal Northern Sinfonia & Classical Team

Location: The Glasshouse International Centre for Music

Working Hours: The Musician shall be required to work in line with the NMT/MU agreement
https://musiciansunion.org.uk/working-performing/orchestral-work/orchestral-agreements-and-rates-or-pay/orchestral-agreements/royal-northern-sinfonia
[https://musiciansunion.org.uk/working-performing/orchestral-work/orchestral-agreements-and-rates-or-pay/orchestral-agreements/royal-northern-sinfonia]

Starting Salary: SCP NS23 £46,457



Position in Organisation: Section Leader Double Bass – Royal Northern Sinfonia

Reports to: Senior Orchestra and Personnel Manager

Works in conjunction with: RNS musicians, Classical Team



About the Orchestra
Principal Conductor: Dinis Sousa




Based at The Glasshouse International Centre for Music, Royal Northern Sinfonia is the orchestra of the North East of England and
Cumbria.




To appropriately serve audiences across this large and diverse region, which incorporates urban centres as well as sparsely
populated rural areas, the orchestra has developed a unique flexibility in scale. While the musicians play together regularly,
performing formations can range in size from chamber music groups to full symphonic ensemble.




As a full-time orchestra, the musicians of RNS are deeply rooted in their local communities in the North, and care passionately
about making all music they perform accessible to the widest possible audiences. Increasingly this is evolving into more
participatory and co-created projects, and digital work. They also regularly take part in creative learning and schools projects,
and have a special relationship with both The Glasshouse ICM Centre for Advanced Training, and the two ‘In Harmony’ Schools in
Tyneside.




At the heart of the orchestra’s work sits the music of Haydn, Mozart, Beethoven and Schubert, but RNS are keen explorers of many
other musical worlds, across periods of music history and genres. A recent addition to the orchestra is its inclusive ensemble RNS
Moves, comprised of disabled and non-disabled musicians, performing on standard orchestral and digital instruments. What defines
all RNS performances, whatever the notes, is a spirit of joy and infectious enthusiasm coupled with a deep desire to communicate.




RNS has been a key part of the cultural landscape of the North East for over 60 years, with past musical leadership including such
luminaries as Ivan Fischer, Richard Hickox, Heinrich Schiff, Lars Vogt and Conductor Laureate Thomas Zehetmair. The orchestra has
developed a distinctive tradition of working with play-directors, and in previous years has toured extensively internationally,
flying the flag for Tyneside and the North East.



Purpose of the Roles and Person Specification

We are looking to appoint a dynamic and enthusiastic musician of the highest international calibre to the position of Section
Leader Double Bass.




As one of five string Section Leader positions in the orchestra, the Section Leader Double Bass is one of the key roles in Royal
Northern Sinfonia. The successful candidate will be able to form a cohesive team with string colleagues in orchestral programmes
across repertoire ranging from the Baroque period to the music of today, while also displaying soloistic virtuosity and charisma
in orchestral solos and solo concertos.




They will be a keen chamber music player and excited about the prospect of performing in many different formations under the
banner of RNS, taking the lead where necessary. They will be determined to play their part in audience development, brimming with
project ideas, and be a passionate communicator about classical music to different audiences in different settings. They will be
as comfortable and at home in learning and participation environments as they are on the concert stage, and value both equally.
They will want to play a full part in orchestral and musical life in Tyneside and see themselves as advocates for the orchestra
and The Glasshouse.



Responsibilities and Duties
The role will include, but is not limited to:

* Rehearsals and performances in a range of venues and formats
* Media work, digital projects and commercial recordings
* Chamber music and ensemble performances in a range of formations
* Solo repertoire / formal recitals
* Directing performances of works where appropriate
* Working as part of a team to create new performance formats
* Section Leader meetings and other orchestral committee work
* Attending receptions and speaking to audience members, individually and from the stage



Creative Learning is a vital part of The Glasshouse and of the Orchestra’s work. Duties within this area can include, but are not
limited to:

* Informal chamber music performances and recitals in community or learning settings
* Demonstration of instrument to a range of audiences
* Introducing performances
* Participating in planning and evaluation meetings
* Coaching of individuals and ensembles, both adults and young people
* Masterclasses
* Engagement with The Glasshouse Centre for Advanced Training, which includes two ‘In Harmony’ Schools and Young Sinfonia



Selection Process, Submission Guidance and How to Apply
The recruitment process consists of four stages with the successful candidate being offered the position with the Orchestra. Once
all four stages are complete, an offer of employment will be made and will include a probation period of six months. This
probation period will include regular feedback meetings with the Leader of the Orchestra (or appropriate Section Leaders) and the
Senior Orchestra and Personnel Manager.




All the information you should need to submit your application, including technical guidelines and instructions on how to upload
your digital submission can be found below. By submitting an application, you are confirming your availability for all four stages
of the recruitment process. All live auditions will be in orchestral tuning.



Stage 1 – Digital Submission - Closing date 17.00 on Monday 22 July 2024

Please submit a video recording of a movement from a Bach Cello Suite up to 5 minutes in length and the following excerpt.




MOZART Symphony No. 40, 1st Movement, b.114 – 134, b.191 – 221




Your submission needs to be recorded live, in one take and without any editing. Please note the panel will only hear the audio of
your submission.




We will aim to notify successful candidates from Stage 1 by Tuesday 30 July 2024 at the latest.



Stage 2 – In Person Live Audition – Sunday 8 September 2024

Your audition will take place at The Royal Northern College of Music, 124 Oxford Road, Manchester, M13 9RD and will consist of two
parts.




Part A) Screened audition of a Classical Concerto (exposition only) of your choosing.

An accompanist will be provided but do bring your own should you wish.




Part B) Un-screened audition of orchestral excerpts and a pre-selected movement of chamber music with panel members. The
repertoire for Stage 2, part B is listed below.




Excerpts

HAYDN Symphony No. 31 ‘Horn Signal’, b.1 – 16 (with repeats)

BEETHOVEN Symphony No. 5, 2nd & 3rd Movements (with repeats)

STRAVINSKY Pulcinella, Variation 7 (with repeats)

BRAHMS Symphony No. 2, 4th Movement, b.224 – 279

SCHUBERT Symphony No. 9, 3rd Movement, b.105-150

MOZART Symphony No. 40, 1st Movement, b.114 – 134, b.191 – 221, and b.276-285; 4th Movement, b.45 – 62, b.124 – 130, b.153 – 236

GINASTERA Variaciones Concertantes, Variation 11, fig 65 – 67



Excerpts for Stage 2 can be found in the attachment above.



Chamber Music

DVORAK String Quintet No. 2, Op.77 (first movement)



Stage 3 – Audition with Royal Northern Sinfonia - Monday 18 November 2024

Your audition will take place at The Glasshouse International Centre for Music, St Mary’s Square, Gateshead, NE8 2JR and will
consist of a whole orchestra audition with Royal Northern Sinfonia, conducted by Principal Conductor Dinis Sousa.




The repertoire for Stage 3 will be drawn from:

J S BACH Violin Concerto No. 2, 2nd Movement

HAYDN Symphony No. 6, Trio

MOZART Symphony No. 39, 1st and 4th Movement

BEETHOVEN Symphony No. 5, 3rd Movement

BEETHOVEN Symphony No. 9, 4th Movement, fig 8 to letter B

BRITTEN Frank Bridge Variations, 3rd Movement, March



Stage 4 – Trial (Paid work, Chamber Music, and Interview) - Dates from January 2025 onwards

The final stage in the recruitment process will involve the successful candidates undertaking paid work with the orchestra in line
with the NMT/MU Freelance Agreement. This will consist of four patches of paid work, at least one of which will be centred around
our core classical repertoire conducted by Principal Conductor Dinis Sousa. Stage four will also include a chamber music rehearsal
with members of the panel and an interview with the Leader (or appropriate Section Leaders) and the Senior Orchestra and Personnel
Manager.




An additional patch of work may be offered to all candidates if the panel fail to reach a consensus about one or more candidates.




Candidates will be requested to provide their availability for Stage 4 by Monday 25 November 2024



How to Upload your Digital Submission

Here is a short guide for uploading your Stage 1 Digital Submission video to YouTube. This will be a private submission and will
be heard by the panel only.




Smartphone/Tablet

Step 1: Open the YouTube app (Downloaded from your app store of choice if you don’t already have it) and sign in to your account.
Press the ‘video’ button in the top right corner of your screen.

Step 2: This will bring you to a menu to select your video, select your chosen video, taking you to a ‘trim’ screen. Press ‘next’
(Top right).

Step 3: Name your video. The video name should be the following format: Initials – position applied for.

Step 4: At this point you should select the option ‘Unlisted’ for your privacy settings. This will allow you to share the URL link
so the Audition Panel can view your video, it still shows that this video is not public and can’t be seen by anyone that doesn’t
have the link. Press ‘upload’ (Top Right). Once this has finished processing it will appear in the menu.



Computer/Laptop

Step 1: Go to www.youtube.com. Make sure you are signed in to your YouTube account. In the top right corner you will see ‘Create.’
Press ‘upload video’.

Step 2: This brings you to an upload screen, press ‘Select files.’ This will bring up your file menu; navigate to the file and
select ‘choose’ or ‘done’.

Step 3: After you have selected the video and uploaded it, it will bring you to the Video details screen, where you can name and
describe the video. Please create the video name using the following format: Your initials – Position Applied for.

Step 4: Press ‘Next’ until you are on the ‘Visibility’ screen. At this point you should select the option ‘Unlisted’ from the
list. This will allow you to share the URL link so the Audition Panel can view your video submission, it still shows that this
video is not public and can’t be seen by anyone that doesn’t have the link.



Technical Guidelines

Your digital submission should be no longer than five minutes in length. The final submission should be recorded ‘as live’, in one
take and be unedited. Please use your smart phone camera with the internal microphone and no additional audio or visual
enhancement equipment. Please do not include any talking in your submission.




Your video should be landscape and you and your instrument should be face on and central to the camera. The panel will only hear
the audio of your submission.




Please label your submission as outlined in the ‘How to Upload your Digital Submission’ section above.



Working in the UK and Eligibility Criteria

It is a criminal offence to seek employment and certain voluntary work if not legally eligible to work in the UK. Under the Asylum
and Immigration Act it is a criminal offence to employ a person unless they are British citizens, Commonwealth citizens with right
of abode in the UK, citizens of any country in the European economic area, or a person with current and valid permission to be in
the UK or who qualifies for a category specified by the Home Secretary where employment is allowed.




Successful applicants will be asked to present the relevant documents to demonstrate their eligibility to work in the UK.




More information can be found at www.ind.homeoffice.gov.uk [http://www.ind.homeoffice.gov.uk]



Safeguarding children, young people and vulnerable adults

The Glasshouse is committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all
staff and volunteers to share this commitment. For posts where there is contact with children, young people and adults at risk,
the job advertisement and person specification will specify that a check is a requirement.



Equal Opportunities Monitoring

The Glasshouse aims to be an equal opportunities employer, and it is our policy all applicants and employees receive equal
treatment regardless of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership,
pregnancy/ maternity or gender reassignment. Recruitment and selection procedures will be monitored to ensure that individuals are
selected and treated based on their relevant merits and abilities.

Proud member of the Disability Confident employer scheme

EssentialRegistered Mental Health Nurse or Learning Disabilities Nurse with current NMC RegistrationDiploma/ Degree in Nursing.Experience of complex mental health problemsGood working knowledge of the Mental Health ActGood working knowledge of the Mental Capacity Act/DoLsExcellent communication and organisational skills.Understanding of pre-registration curriculum.Evidence of ongoing professional development.Understanding of change managementHigh level of interpersonal and communication skills.Team working skills.Ability to assess. Plan, deliver and evaluate quality careExcellent organisational skills and the ability to prioritise workload.Thorough understanding of contemporary nursing issues.Work as part of MDT.IT skills/knowledge appropriate to the role DesirableParticipate in audit.Recent relevant experience.Knowledge and experience of Older Peoples Mental Health

Job Advert

About The Glasshouse International Centre for Music

We’re a place where you can hear rock legends or pop icons on the same night as folk trios or opera singers. Where new musicians
are nurtured and showcased on the same stages as platinum- selling performers. And where youth choirs and tambourine- shaking
toddlers practice in the same spaces as our acclaimed orchestra Royal Northern Sinfonia.

Whether you’re front of house, waiting in the wings or keeping things running behind the scenes you will be part of a team that
means 2 million people enjoy top – notch gigs, concerts and classes in our own venue at Gateshead Quays, out in communities across
the North East and through live- streamed performances and digital lessons.

The Production Manager is responsible for advancing conferences and live performances, providing technical advice and solutions to
all clients and touring productions. You will work independently and in conjunction with colleagues, to plan and oversee the safe
delivery of technical support to events




About you

Are you self-motivated, happy working in a team environment and flexible enough to adapt to a changing environment? If this sounds
like you, here are some specific types of experience that will help you hit the ground running.



It would be great if you had experience in:

* Practical working experience of technical operations for live events, shows and conferences, gained through at least three
years working in venues or external sites (with capacity of at least 400 audience members)
* Experience of hands-on production management of live event sites
* Excellent attention to detail
* Experience working with national and international artists, tour managers, promoters and hirers
* Experience of advancing multi-room events with concurrent sessions.
* Excellent organisational and project management skills
* An ability to multitask and manage an evolving workload when working across multiple projects simultaneously.
* An ability to be creative and resourceful in problem solving
* An ability to work to tight non-negotiable deadlines whilst remaining calm
* An understanding of technical terminology and documents
* An ability to assimilate information within technical specifications and translate this into working plans
* Excellent IT skills and extensive experience of using PC and Mac hardware & software, including Q-Lab, Powerpoint, Keynote,
Zoom and Prezi
* An ability to assimilate new technology and software
* Awareness and experience of Health & Safety legislation and practice, including Noise at Work and Working at Height
* Willingness to work flexibly across a 7 day a week rota to include evenings weekends and bank holidays, if required
* A proactive, flexible and collaborative attitude to work with excellent communication skills and the ability to work well with
a broad range of colleagues and clients
* Ability to work well as part of a team and under your own initiative
* An approachable and welcoming character, with an emphasis on creating and sustaining good working relationships
* A working knowledge of the equipment covered by the Technical Team including, but not limited to, audio, lighting, AV and
stage.



It also helps if you have:

* Experience in setting up and hosting complex hybrid events using Zoom, OBS or Wirecast with multiple cameras, sources and end
users.
* Knowledge of the use of WYSIWIG design software and/or CAD or similar software applications plus Artifax
* IOSH qualification and/or experience of preparing Risk Assessments and Method Statements
* An understanding of rigging and the ability to read and translate production rigging plots
* A specialism in operating audio, lighting or AV on events, concerts and productions, with up-to-date knowledge of industry and
sector specific working practice and legislation





You’ll be responsible for:

Production Management & Technical Expertise: Provide advanced technical guidance and solutions for events & performances



* Work closely with internal and external teams to meet event requirements, providing expert technical and logistical advice
* Advance shows and events, working simultaneously on multiple projects, adopting a methodical and organised approach to your
work
* Use venue CAD software to produce to scale stage plans and hall / room layouts
* Production of technical quotations for clients, if required (some of whom may be unfamiliar with the technical event production
industry)
* Collate technical specifications from external & internal clients
* Understand how to implement technical requirements to the highest possible standards
* Utilise available resources and staff whilst ensuring delivery to the client’s specification.
* Support internal teams with client site visits, quotes, event advancement and overseeing delivery, where required
* Maximise commercial income opportunity where possible, supporting the Trust financially through technical provision
* Ensure correct allocation of technical equipment resources to events. Work closely with Senior technical staff and external
suppliers where necessary to achieve this.
* Work closely with senior technical staff and external suppliers ensuring correct staffing resources are requested for events.
* Use venue event management software to collate, analyse and create documentation
* Create a production advance report for each event





Safety & Compliance: Support the Senior Production Manager and team to ensure events comply with Health and Safety regulations.

* Promote and ensure safe working practices are followed for events with internal and external teams
* Collate and assess all event specific Health and Safety documentation for events (Risk Assessments & Method Statements)
* Create event specific Risk Assessments and H&S documentation, to be shared with internal & external clients

Reporting: Support the Senior Production Manager to generate reports on event outcomes, technical challenges, and performance.
Provide these insights to the Senior Production Manager for further analysis and strategic planning.



* Review process of events and report findings to Senior Production Manager
* Work with all team members to review processes and methods of work
* Work with all team members to ensure technical production equipment faults are reported



Client Relations: Cultivate robust relationships with clients, event organisers, and internal teams, focusing on clear
communication and exceeding client expectations.



* Work with Senior member of the Technical Team to advise, and at times lead on large event production management
* Collaborate with internal and external clients, sustaining and developing collaborative relationships



Maintenance & Inspections: Support the Senior Production Manager and wider team during maintenance & H&S inspections on technical
equipment

* Assist team members in undertaking maintenance and inspections of technical equipment and resources



Continuous Improvement ,Training & Development: Support the Senior Production Manager and Technical Manager to ensure the
Technical Team remain up to date with industry advancements and best practices.

* When required, deliver guidance and training to the team on best practices and standards.
* Collaborate with the senior members of the team to pinpoint areas for process enhancement, new technology adoption, and team
skills development



Policies & Procedures: Adhere to and enforce all organisational policies, including but not limited to Safeguarding, Health &
Safety, Customer Care, Inclusion, Equity, and Diversity.

* Ensure all clients (internal and external) are aware of and adhere to all organisational policies and procedures




Events: To work on events, shows and rehearsals as part of the Technical Production teams

* Undertake duties as a Technician, if required (see separate Technician Job Description for duties)




Other duties: All other duties as may reasonably be required:

* Accept appropriate individual responsibility for the observance, promotion and implementation of Health & Safety, Safeguarding,
Customer Care, Inclusion, Equity and Diversity, Discrimination, Bullying and Harassment and all other policies with the Trust.
* Where relevant, ensure appropriate safeguarding is in place for children, young people and adults at risk, working closely with
relevant colleagues to maintain consistency
* Help the Technical Team to work efficiently and to the highest standards




But don’t worry If you’re not a perfect match for the job description and criteria, we’d love you to apply anyway. We are more
interested in your determination, positivity, and willingness to get stuck in.

Our commitment to your development

At The Glasshouse, we’re always learning. And we know that when it comes to training, everyone is different. So you’ll work
closely with your manager to identify what your training journey will look like. If you have a specific interest or you would like
to develop your skills in a certain area, we want to hear about it.

This may be through gaining a qualification, on-the-job training or learning within your team, but whatever path you take, through
training and support, we’ll help you develop the skills and knowledge you need to thrive in your role.




Diversity, Equality, and Inclusion

At The Glasshouse, we encourage a working environment that’s welcoming, inclusive, and diverse. Different backgrounds, views and
experiences are valued so everyone can be themselves.

Our venue and programs are for everyone, so we want to make sure this opportunity is available to everyone, no matter your
background or the challenges you’ve faced.

For example, we would love to hear from you if you:

* Are D/deaf. Have a disability, learning difficulty or significant long -term health condition which affects your daily life
* Describe yourself as neurodiverse (this might include dyslexia, dyspraxia, dyscalculia, ADHD, autistic spectrum, and others)
* Grew up in a family receiving Universal Credit or state benefits
* Have ever lived in council or social housing or been on the housing register
* Have ever lived in sheltered accommodation or experienced homelessness
* Experienced being in care at any point in your life
* Have been a refugee or asylum seeker
* Are from the African, South, East and South–East Asian, Middle East, Latinx or North African diaspora, or have experienced
racism
* These are some common examples of challenging circumstances but there may be others. Everyone is welcome to apply.
* We do not discriminate because of race, colour, religion, gender or gender identity, sexual orientation or expression, age,
disability or any other protected characteristic as outlined in the Equality Act 2010.



Safeguarding children, young people, and adults at risk

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all of those
that work with us to share this commitment. We operate a robust safeguarding framework and continuous assessment and development
to support safer working practice across out workforce. Our roles are subject to a safer recruitment process which includes
relevant background checks and the disclosure of criminal records, sanctions, and investigations where appropriate.

Our application process:




We understand that interviews can be a nerve-racking experience. We want you to feel comfortable so you can be yourself and shine,
so If you have any questions about the role or the application process, please contact Lois, People Coordinator at
recruitment@theglasshouseicm.org [recruitment@theglasshouseicm.org]

Proud member of the Disability Confident employer scheme