Total 4 Finance / Banking / Insurance job vacancies in Bristol, Avon, BS36 2UP

Package Description: Shift Details: 9 AM -5 PM At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

JOB TITLE: Customer Consultant - Cavendish Online
SALARY:£28,044 - £32,472
LOCATION: Bristol

HOURS: Full-time - 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm).

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues?

Supporting our Cavendish Online business, we're currently looking for enthusiastic and driven Customer Consultants. You'll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for motivated and adaptable people to really make a difference and ensure more customers get the protection they need.

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.

You'll support new and existing customers with their financial & service needs via a range of channels where appropriate, and deliver an excellent customer experience.

You'll have strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

• Identify customer needs

• An easy and confident communicator

• A genuine desire to help our customers

• A desire to help the business meet its objectives by succeeding in your own KPI's.

• Proactive and organised, with an ability to manage your workload

• Positively influence others by demonstrating core values and behaviours.

• Be open and receptive to feedback and improvement suggestions

• Empower others by sharing your skills and knowledge.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

The Hays Bristol senior finance team have an exciting opportunity for an Interim Finance Manager for a role in Bristol.

Are you a technically strong financial accounting manager looking for your next challenge?
We have an exciting interim role available with a leading, reputable Bristol employer.Location: Bristol
Duration: November 2024-May 2025
Flexible Hybrid Working: 2 days a week in the office (Tuesdays & Wednesdays)

About the Role:

• Requires a fully qualified & technically strong accountant (ACA/ACCA/FCCA)
• Audit background would be desirable but not essential.
• Lead the audit relationship with EY
• Production of year-end statutory accounts and commentary in accordance
• Strong Excel skills required
• Management & approval of weekly cash-flow forecasting
• Provide day to day coaching & management of the Financial Accountants and Analysts
• Ensure all balance sheet reconciliations are complete with other finance colleagues, resolving any issues
• Demonstrable financial accounting experience gained within a multi-entity organisation

Interviews are happening as soon as this week, with a start date as early as next week. If you are immediately available and interested, please email Charles Maidment from the Hays Bristol office your most recent CV, and we can book a call to discuss the role in more detail and the next steps.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new firm
Our Top 100 client is seeking a Professional Indemnity Claims Handler to support their fantastic national practice in Bristol. You will manage a caseload of professional indemnity claims across a range of delegated authority claims handling schemes offered to insurer clients. These claims involve defending, on behalf of insurers, a wide variety of professionals including accountants, architects, engineers, solicitors, IFAs and surveyors.
Your new role
You will be defending claims both with and without the assistance of panel solicitors, depending on the value and complexity of the claim. You will be actively involved in dealing with claims from initial notification through to settlement; successful rebuttal; or until the matter falls outside of the parameters of the claims handling scheme. You will be reviewing new claims and assessing liability and quantum, as well as a preliminary assessment of coverage.
Your role will also involve dealing directly with clients, assisting them in responding to claims by drafting letters for them to send, approving correspondence, instructing experts and where appropriate, conducting settlement negotiations on behalf of the client. You will also be involved in business development and marketing with the qualified fee earners.

What you'll need to succeed
You will have previous experience of handling professional indemnity claims and handling (pre-litigation) aspects of a file, have excellent communication skills both written and verbal and have a confident, assertive yet friendly telephone manner. You should be able to prioritise a busy workload whilst working to SLA deadlines, have good IT literacy including Microsoft Word and Excel, possess good negotiating skills; and a willingness to find practical, innovative and commercial solutions.

What you'll get in return
With both flexible and hybrid working options available, this is a great opportunity that would suit Claims Handlers who are already based in the Southwest, or who are looking to move to the region in the near future.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk