Total 167 Manager level Finance / Banking / Insurance job vacancies in H0478 - HB Fishers, IN (7150 E 116th St)

We have an opportunity for a dynamic and dedicated individual to take on the role of ward manager at Ramsey Unit. This busy 15 bedded mix sex dementia ward is located in Barrow, Cumbria.

The post holder will offer clinical leadership and be responsible for the delivery of patient care, managing all aspects of clinical standards and professional practice. We are seeking an individual who is empathic, caring and motivated with a real passion to improve the lives of our patients. This challenging but incredibly rewarding role will require you to have a high level of resilience and posses excellent verbal and written communication skills.

At LSCFT we will support you in your personal and career development. You will have access to lifelong learning with a great range of training opportunities including a comprehensive preceptorship, leadership and coaching.

Staff wellbeing is important to us and that’s why we have our 24/7 Employee Assistance Programme, along with our Resilience Hub offering wellbeing support covering emotional, psychological and financial issues. We also offer flexible working options. We are looking for full time post but reduced hours will also be considered and can be discussed prior to, or within interview.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the Job Description and Person Specification for more information about this role.


This advert closes on Wednesday 6 Nov 2024

A Vacancy at University Hospitals of Morecambe Bay NHS Foundation Trust.

Please note, although this role is being advertised by University Hospitals of Morecambe Bay NHS Foundation Trust, it will transfer to OneLSC a Corporate Collaboration hosted by East Lancashire Hospitals Trust on 1.11.24. There are no plans to change the location of the role.

The Estates department at Furness General Hospital is a group of highly skilled electrical, mechanical, and plumbing engineers, creative building craftpersons, and dedicated support staff.

We are looking to recruit a motivated and enthusiastic Engineering Manager - Mechanical to join us.

You should be experienced, time served, and suitably qualified in mechanical engineering maintenance, fault finding, and repairs. Ideally you will have trained to NVQ Level 4/HNC level or above.

You should be proficient in all aspects of mechanical plant and equipment on an industrial scale. Healthcare experience would be advantageous but not essential - as full training will be given.

Flexible working and the ability to participate in an on-call rota is required.
The successful candidate will be responsible for the mechanical infrastructure at Furness General Hospital and Millom Hospital. This includes taking on the role of Lead Mechanical AP (Authorised Person), Lead Ventilation AP, Lead Water Safety AP, and managing a team of deputy AP's.

The role involves managing internal and external labour ensuring their compliance with HTM and H&S regulations.

To manage all mechanical aspects of property maintenance for trust properties and other organisation’s properties on behalf of the Trust.

To supervise and carry out line manager duties for Estates Officers.

To participate in the training of junior management staff to ensure they receive work experience, upskilling, and competency based task training.

To efficiently manage a departmental budget and labour management system for your discipline and deputise for other Estates managers as required.

To assist, and deputise for, the Estates Manager as required.

To carry out Estates surveys, Estates returns, manage minor project and capital works, and assist in the monitoring of energy usage.

You should be fully IT literate, an excellent communicator, verbally and in the written word, and be able to identify, manage, and communicate risk to senior management including members of the trust board.


We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/


This advert closes on Monday 4 Nov 2024

The Company:
Miller Leith are excited to partner with a well known Manufacturer. With over 150 years in the industry our client prides themselves on being the go-to supplier for household health and wellbeing products. This is an incredible brand to work for and not one to be missed! 
Enjoy two days working from home, parking on site and plenty of discounts on well known household products! 
The Role:
This is an incredible opportunity to initially join as the Group Finance Manager and be a true 2IC to the Group Controller. Diversify your portfolio with opportunities to develop into FP&A space and grow your career. 
As the Group Finance Manager you will be responsible for day-to-day financial activities including group financial reporting and reconciling. As this is a ASX listed business you will play a key part in the yearly and bi-yearly audit.
Responsibilities include:


Complex group
... Click here to view more detail / apply for Group Finance Manager

As a Lead Employer Service our key priorities are to ensure the efficient, professional and integrated ‘one stop’ service for all our stakeholders including Host Trusts and our Educational Stakeholders.

The post holder will ensure that the team is delivering a professional, efficient onboarding service to Trainees and the wider stakeholder group. You will support the delivery of a high level service to all Lead Employers stakeholders which requires excellent communication skills, efficient handling of enquiries and the provision of excellent support, guidance and advice in all aspects of recruitment. Lead Employer onboards around 4000+ trainees each year, as the OB/Employment Services Team Manager you will be responsible for overseeing this activity and providing guidance and support to the onboarding team.

The successful candidate will have a minimum of two years’ experience within a HR or support services environment, will be able to demonstrate a flexible approach to effectively undertaking their duties. They will also be a self-motivator and display commitment and resilience to ensure a professional and efficient service is maintained.

If you enjoy working in a fast paced and challenging environment where data quality and methodical use of Excel is key, then we would like to hear from you.

As part of the Lead Employer Service, the Employment Services Team Manager will manage the activities of the LE Onboarding Team, working with OB Team Leaders to plan and prioritise service delivery plans, ensuring efficient and professional delivery of the onboarding processes.

As overall service manager, the postholder will be the point of escalation from team leaders in all aspects of line management e.g. timekeeping, attendance, wellbeing support and capability/conduct and they will provide guidance to both team leaders and the wider OB team around more complex onboarding queries.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018

• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

KEY DUTIES

· Tomanageactivitiesof EmploymentServicesTeams.

o WorkwithAreaTeamLeaderstoplanandprioritiseteamserviceplans.

o Ensuretheday-to-daydeliveryofservicebytheAreaTeamLeaders.

o Monitor andmanagetimekeeping, attendanceandconduct andundertakeany necessary actionsinline with service policy with the assistance of the Area Team Leaders.

o SupporttheAreaTeamLeaderswithregularcommunicationandplanningmeetings.

o Ensure ES teams are fully briefed on all policies and relevant practices including NHS pre-employmentstandards.

o Provide guidance tothe ESteamswithmore complex queriessuch aspay protection or rotational issues for example.

o Supportindividuals’continuousdevelopmentthrough1:1’sandappraisals.

o Ensure team members compliance with the Trust’s requirementsfor trainingincluding delivery of training to the team on policies and processes specific to the department.

· WorkingwithCaseManagementTeam andESTeamstosupport themanagementof attendancetoachieve a reduction of sickness absence for Doctors in Speciality Training.

HRSERVICEDELIVERY

· Ensurethat all enquiriestothedepartmentfrom bothinternal andexternal partiesarehandledeffectively and efficiently, e.g., trainees, staff, and managers.

· Support staff in the interpretation of recruitment policies and procedures including pre-employment checks.Refer complex or highly sensitive matters to the Head of Employment Services.

· Workingwiththemanagementteamtoensureresourcesareeffectivelymanagedwithineachteamand undertake recruitment as required.

· ContributetothecontinuousimprovementintheefficiencyandeffectivenessoftheHRDirectorate.

· Working with the Head ofEmployment Services to seek customer service feedback from the service usersand make recommendations for further improvements on the pre-employment process.

· Assistusers/managersinconsideringhowtheycanoptimisetheworkforceinformationavailable.

· Maintainmonitoringsystemsincludingresponsivenessandcustomerservicestandards.

· Investigatecomplaintsabout employmentserviceswhenrequired, providingfeedbacktocomplainants, and implementing any necessary changes to aid service improvement.

· ProvideregularmanagementinformationtoManagementTeamonallaspects.

· Maximisetheperformanceof theAreaTeamsdealingwithany shortfallsandperformanceissuesthat arise as a consequence.
GOVERNANCECOMPLIANCE
· EnsureESteamsarecompliantinallareassuchaswovenreport,reconciliationreportsandprovide assurances to the ES management team.

· Ensurepaperbasedandelectronicrecordand filing systemsaremaintainedinaccordancewiththeTrust Information Governance and Record Management policies.

· Implement and monitor Trust compliance with Data protection, Freedom of Information, Equality & Diversity, Equal Opportunities, and other HR related legislation as appropriate.

· EnsureallevidenceisbeingstoredappropriatelyforNHSLA,UKBAandCQCassessments.

· Ensuredataprotectionandconfidentialityismaintained.

· Ensure all staff are recruited in line with Trust recruitment policies and procedures and ensure pre and post checks are processed. Escalate to the Head of Employment Services when appropriate.
OPERATIONSMANAGEMENT
· Monitor and control service standards within the HR Area Teams, review on an ongoing basis and putforward process improvement recommendations.

· Manage first level grievance hearings, disciplinaryinvestigationsor hearings, capability hearings, attendance management stage and level hearings, long term sickness absence consultations etc, escalating where necessary to the Head of Employment Services.

· Manage attendance management, in a timely manner undertaking return to work interviews, or for basic return to work interviews delegate to the Area Team Leader.

· Ensure stakeholders comply with recruitment and employment best practice, legislation, and contractualobligations.

· Contribute to the design and implementation of administrative policies and procedures to ensure the smooth running of the service.

· Highlightandreportservicerequirements,workforceresourceandworkloadimpact.

· Liaise with the Head of Employment Serviceson a regular basisto identify and plan the service to ensure the Trusts needs are met.

· EnsuretheintegrityofMedicalWorkforce,HR&Recruitmentsystemsbyaccurateandtimelyinputtingof relevant information.

· DevelopmentandmaintainHRsystems,e.g.,recruitmentdatabasesandESR.

· WorkinpartnershipwiththeWorkforceteamtocontinuouslyimprovemanagementreports.

· Monitoraccuracyofdataentryandtakeactiontoensurestandardsaremaintained.

· Attendinternal/externalmeetingsasdirectedbytheEmploymentServicesmanagementteam.

· SupportandprovideinputtoongoingprojectsforESimprovements.
CLINICAL&PROFESSIONALRESPONSIBILITIES
· MaintainProfessionalRegistration.

· AdheretorelevantCodeofPracticeofProfessionalbody.
LINEMANAGEMENT/SUPERVISORYRESPONSIBILITIES
· LinemanagementandsupervisoryresponsibilityforESTeammembers.

· Includesappraisals, onetoones, ensuringcomplianceofmandatorytraining,coaching&mentoring, performancemanagement.
RESEARCH&AUDIT
· ResponsiblefortheauditandassuranceoftheSaferEmploymentPolicy.


This advert closes on Tuesday 22 Oct 2024

Proud member of the Disability Confident employer scheme

Looking for a new challenge? Nottinghamshire Health Informatics Service (NHIS) have a fantastic opportunity for a Digital Business Partner Team Manager!

We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical Support Services, along with Professional and Transformation services including Project Management & Training teams.

NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS). We work collaboratively with our partner & customer organisations to help deliver their digital & transformational initiatives & strategies, providing expertise and knowledge gained through years of experience. We provide support to over 13,000 users at nearly 800 sites with around 150 internal dedicated staff.

Our main aim is to help improve health and care services for citizens by working with organisations to improve the digital experience for the Health and Care workforce and for our local population, ultimately providing a data rich ICS with a focus on the sharing of information and interoperability.

To see the full detailed job description and main responsibilities of the role please refer the job description attached.

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.


This advert closes on Thursday 17 Oct 2024

Proud member of the Disability Confident employer scheme

We are looking to secure a registered Band 6 Nurse to join our established Community Nursing Team to deliver excellent health care across St Helens.

This role is vital in supporting our aim to provide exceptional patient care.

Successful applicants must be:
• Community experienced adult nurse and able to demonstrate extensive knowledge, analytical and the practical skills required
• Able to demonstrate delivery of quality care, through assessment, planning, implementation and evaluation
• An excellent communicator / listener, be non-judgmental and empathetic with patients, carers
• Able to work in partnership, liaising with health and social care professionals to ensure holistic patient care
• Dependable, committed and dynamic
• Flexible in meeting the needs of the service within the community setting
• Knowledge in implementing change, leading service improvement
• Committed to improve the health, wellbeing and independence of residents within the borough of St Helens

An Enhanced DBS with barred lists for both Adults & Children is required for this post.
• To provide skilled nursing care and advice to patients in their own homes and elsewhere e.g., residential homes to undertake a comprehensive specialist assessment of patients using research to underpin their practice.
• To demonstrate the promotion of healthy lifestyle practices to the public by the utilisation of their teaching skills.
• Manage clinical caseloads efficiently and effectively.
• Prioritise health problems and intervene appropriately to assist the patient in complex and urgent situations.
• To contribute to quality improvements via clinical governance, clinical supervision, and essence of care.
• To respect confidential information obtained during your work and refrain from discussing such information without the consent of the patient / client or a person entitled to act on their behalf, except where disclosure is required by Law or by the order of a Court or is necessary in the public interest.
• To liaise with other disciplines and members of the Primary Health Care Team in the provision of patient care.
• Maintain clear, concise, legible, and contemporaneous patient records always, in line with Trust Policies and Procedures and Standards for record keeping NMC.
• Under the Data Protection Act, staff using computers will be required to ensure that security procedures are followed.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018

• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programm

KEY DUTIES
• To provide skilled nursing care and advice to patients in their own homes and elsewhere e.g., residential homes to undertake a comprehensive specialist assessment of patients using research to underpin their practice
• To demonstrate the promotion of healthy lifestyle practices to the public by the utilisation of their teaching skills
• Manage clinical caseloads efficiently and effectively
• Prioritise health problems and intervene appropriately to assist the patient in complex and urgent situations
• To contribute to quality improvements via clinical governance, clinical supervision, and essence of care.
• To respect confidential information obtained during your work and refrain from discussing such information without the consent of the patient / client or a person entitled to act on their behalf, except where disclosure is required by Law or by the order of a Court or is necessary in the public interest
• To liaise with other disciplines and members of the Primary Health Care Team in the provision of patient care
• Maintain clear, concise, legible, and contemporaneous patient records always, in line with Trust Policies and Procedures and Standards for record keeping NMC
• Under the Data Protection Act, staff using computers will be required to ensure that security procedures are followed

CLINICAL & PROFESSIONAL RESPONSIBILITIES
• Registered practitioners who are non-medical prescribers are accountable for their prescribing activities by ensuring they are aware of their Professional accountability and any restrictions or special considerations in their prescribing practice
• Maintain and utilise advanced clinical skills to analyse and interpret history of illness, presenting symptoms and physical findings to enable diagnosis, planning and treatment of the patient
• To implement nursing care as per care plan as discussed with the Team Manager and to make accurate observations of the physical, mental, social conditions of the patient and / or carer
• To implement care based on research and from any post registration course undertaken

ADMINISTRATIVE RESPONSIBILITIES
• Ensure patient records are kept up to date and accurate and recording is done in line with Trust policies and procedures

TEACHING & TRAINING RESPONSIBILITIES
• To ensure that their skills / knowledge is up to date and that continuing education and development is paramount to practice
• Ensure that all mandatory training is accessed and kept up to date
• To be aware of any changes in policy / procedure of the Trust

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
• Delivering change within own sphere of practice when and were indicated to improve service
• The post holder will be expected to prioritise own workload and ensure effective time management strategies are embedded in own practice and that of others
• Effecting change within own sphere of practice when and were indicated
• Making recommendations to improve services
• Influencing, motivating, supporting, and enabling others to contribute towards the effectiveness and success of Community Health Services
• To train, supervise and develop junior staff through clinical supervision and mentoring

RESEARCH & AUDIT
• Qualified Nurses are required to evidence maintenance of their registration with the Nursing and Midwifery Council (NMC) and work to the NMC Code of Professional Conduct
• To ensure nursing care is evidence based
• To participate in clinical audits.


This advert closes on Monday 30 Sep 2024

Proud member of the Disability Confident employer scheme

To understand the role in more detail, please refer to the attached job description and person specification.

An exciting opportunity has arisen for a Divisional Finance Manager to join our Financial Management Team.

@Finance SFH are multi-award winning. Our recent successes include East Midlands 2022 Large Finance Team of the Year winners and SFH 2022 Staff Excellence winners.

An enthusiastic, positive attitude and approach to work is essential, as is a determination to drive value for patients and tax payers. If you are a team player who can demonstrate excellent personal qualities such as integrity, self-awareness & self-management, compassion & care and resilience then @FinanceSFH is the perfect place for you to come and work.

The successful candidate will be welcomed into our Future Focused Finance accredited level 3 team with a strong focus on wellbeing, collaboration, reflection and continuous improvement. We pride ourselves on the relationships with our stakeholders and aim to provide a finance function which will empower Sherwood Forest Hospitals to deliver the best healthcare possible.

Reporting to one of our Senior Divisional Finance Managers, the successful candidate will be responsible for contributing to a comprehensive financial management and support service to divisions, providing key business and financial support.

To understand the role in more detail, please refer to the attached job description and person specification.

Thank you for your interest in this role.

Sherwood Forest Hospitals NHS Foundation Trust is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journals Trust of the Year in 2020.

The Care Quality Commission rated Kings Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

We would love you to join us.

To understand the role in more detail, please refer to the attached job description and person specification.


This advert closes on Tuesday 24 Sep 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for a Finance Manager within our Financial Management Team.

@Finance SFH are multi-award winning. Our recent successes include East Midlands 2022 Large Finance Team of the Year Winners and SFH Staff Excellence winners.

An enthusiastic, positive attitude and approach to work is essential, as is a determination to drive value for patients and tax payers. If you are a team player who can demonstrate excellent personal qualities such as integrity, self-awareness & self-management, compassion & care and resilience then @FinanceSFH is the perfect place for you to come and work.

The successful candidate will be welcomed into our Future Focused Finance accredited level 3 team with a strong focus on wellbeing, collaboration, reflection and continuous improvement. We pride ourselves on the relationships with our stakeholders and aim to provide a finance function which will empower Sherwood Forest Hospitals to deliver the best healthcare possible.

Reporting to one of the Senior Divisional Finance Managers, the successful candidate will be responsible for contributing to a comprehensive financial management and support service to divisions, providing key business and financial support to these divisions.

To understand the role in more detail, please refer to the attached job description and person specification.

Thank you for your interest in this role.

Sherwood Forest Hospitals NHS Foundation Trust is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journals Trust of the Year in 2020.

The Care Quality Commission rated Kings Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

We would love you to join us.

To understand the role in more detail, please refer to the attached job description and person specification.


This advert closes on Tuesday 24 Sep 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen to join the St Helens and Knowsley Early Intervention in Psychosis Team as the Clinical Team Manager.

You would be joining a supportive multi-disciplinary, community based team of experienced practitioners in the delivery of NICE concordant care to people between the ages of 14 - 65 who are experiencing a first episode of psychosis, or are at high risk of developing psychosis in the near future.

The Clinical Team Manager will have responsibility for the delivery of the St Helens and Knowsley Early Intervention Team service. The primary function of the role is to provide leadership, management, and communication to and for the team, ensuring the delivery of efficient, effective, co-ordinated, and responsive high-quality care to service users.

The post holder will also ensure the delivery of care, in line with NICE guidelines for psychosis.

The post-holder will work in close partnership with the Clinical Service Manager, Operational Manager and wider clinical team to ensure safe, effective and efficient health services, meeting the needs of the patient population and service needs such as delivering service Key Performance Indicators (KPI’s).

The post-holder will deputise for the Operational Manager as and when required and liaise with the Senior Management Team to support effective partnership working.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Provideclinical leadershipandmanagementtotheclinicalteam.



Be responsibleforthedeliveryoftheservicewithinthearea.



Work in partnership with other services/stakeholders etc., to enable patients/clients to be treated in the appropriate setting.

Ensure that the team provides a high-quality service to its clients by providing caseload and clinical supervision.

Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client care.

Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care needs.

Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.

Participate in the development of caseload management across the local health economy.

Provide leadership and mentoring to those staff developing into a caseload management role.

Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.

Implement plans for the team including rotas and schedules/working patterns to ensure business continuity.

Practice autonomously and demonstrate evidence based clinical decision making.

Provide clinical expertise and knowledge to the team when managing complex and highly complex situations.

Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.

Work in collaboration with other stakeholders to deliver services to patients/clients.

Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and carers.

Implement and evaluate care delivery for patients/clients with identified needs.

Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative care.

Set objectives by which performance will be monitored.

Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to staff.

Provide reports to the service lead on staff and patient activity as requested.

Work in collaboration with others to support practice development and service modernisation.

Contribute to the development of role and service redesign.

Actively participate in policy and service development authoring protocols as required.

Provide induction to the local working environment, and policies for new team members and students.

Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims.

Monitor budgets reporting over/under spending to the budget holder.

Undertake personal development plans (PDP) and ensure all team members.

Contribute to the development of policy and services to reflect local needs.

Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and reviews.

Ensure that all staff attend mandatory training.

Ensure that administration and clerical duties are appropriately delegated to clerical support officers.

Provide data that supports the monitoring of team contract and objectives.

Participate in audits and research, as required.

Participate in individual and group supervision.

Implement mentorship and clinical supervision with the team.

Ensure that record keeping within the team is consistent with professional standards.

Initiate training and development of team members.

Monitor and maintain standards of patient care delivery. Including maintaining and monitoring of clinical competency and standards of record keeping.

In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and delivery.

Work within guidelines to identify and manage risk, reporting identified risks to the service lead.

Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.

Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical supervision.

Participate in patient satisfaction reporting to improve patient care.

Maintain registration in line with professional bodies.

Provide support to team members holding responsibility for mentoring students.

Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and development.

The post holder shall as necessary provide cover for and undertake duties of absent colleagues.


This advert closes on Monday 16 Sep 2024

An exciting opportunity has arisen to for a band 7 Clinical Team Lead to join the St Helens Neurodevelopment Service for a 12-month secondment. The post is and exciting opportunity for anyone with a variety of backgrounds who has got previous experience of working with children and young people with neuro divergent conditions.

As a key member of the multi-disciplinary team, you will work as part of a small team of neurodevelopmental practitioners working with internal and external health providers, in the assessment, diagnosis, treatment, support and management of children with Autism Spectrum Disorder (ASD) by undertaking classroom observations and ADOS assessments. Building relationships supporting Children Young people and families while on the NDP journey

The Service is based in the Britch Unit in St Helens Peasley Cross Hospital.

As part of the community service, we work closely and well with education, clerical support staff, children's outpatients and community paediatricians. We are encouraged to attend training events to support us in our roles. Each day presents its own challenges and enjoyment working with the young people and their individual and specific needs.

Please see attached Job Description for further information

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.
1. Provide clinical leadership and management to the clinical team
2. Be responsible for the delivery of the service within the area.
3. Work in partnership with other services/stakeholders , to enable patients/clients to be treated in the appropriate setting.
4. Ensure that the team provides a high-quality service to its clients by providing caseload and clinical
5. Have full line management responsibility for the team ensuring appropriate delegation and delivery of patients/client
6. Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to patients/clients with both planned and unplanned care
7. Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical
8. Participate in the development of caseload management across the local health
9. Provide leadership and mentoring to those staff developing into a caseload management
10. Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and
11. Implement plans for the team including rotas and schedules/working patterns to ensure business continuity
12. Practice autonomously and demonstrate evidence based clinical decision
13. Provide clinical expertise and knowledge to the team when managing complex and highly complex
14. Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical
15. Work in collaboration with other stakeholders to deliver services to patients/clients.
16. Following holistic assessment of health needs, develop individualised care plans to fulfil those needs, with the involvement of patients/clients and
17. Implement and evaluate care delivery for patients/clients with identified
18. Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long-term conditions and end of life/palliative
19. Set objectives by which performance will be


1. Work with the service lead to deliver local based services, by participating in meetings and communicating the outcomes to
2. Provide reports to the service lead on staff and patient activity as requested
3. Work in collaboration with others to support practice development and service
4. Contribute to the development of role and service redesign.
5. Actively participate in policy and service development authoring protocols as
6. Provide induction to the local working environment, and policies for new team members and
7. Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims.
8. Monitor budgets reporting over/under spending to the budget
9. Undertake personal development plans (PDP) and ensure all team members
10. Contribute to the development of policy and services to reflect local needs
11. Have up to date PDPs, monitor Knowledge and Skills Framework (KSF) and
12. Ensure that all staff attend mandatory
13. Ensure that administration and clerical duties are appropriately delegated to clerical support
14. Provide data that supports the monitoring of team contract and
15. Participate in audits and research, as
16. Participate in individual and group
17. Implement mentorship and clinical supervision with the
18. Ensure that record keeping within the team is consistent with professional
19. Initiate training and development of team
20. Monitor and maintain standards of patient care Including maintaining and monitoring of clinical competency and standards of record keeping
21. In conjunction with the service lead, ensure systems are in place for the ongoing review and assessment of care provision and
22. Work within guidelines to identify and manage risk, reporting identified risks to the service
23. Report any incidents as per Trust policies and support or undertake any investigations as delegated by the service lead.
24. Monitor and ensure that the quality of the patient care delivered by the team is evidenced based and supported by best practice, through the use of audit, caseload and clinical
25. Participate in patient satisfaction reporting to improve patient
26. Maintain registration in line with professional
27. Provide support to team members holding responsibility for mentoring
28. Identify skills deficits within the team identify methods of addressing these to support service delivery, improvement and


This advert closes on Sunday 15 Sep 2024

An exciting opportunity has arisen for an enthusiastic unit manager to join the dedicated team within cancer services an award winning chemotherapy day unit, the Lilac centre.

Due to a career progression a gap has come up for a unit manager. The unit delivers SACT too over 1000 patients a month and provides a holistic service including counselling , complementary therapies and a dedicated hair salon. The current operating hours are 8am -8pm Monday to Friday and bank holidays but will be gradually extended over time to accommodate clinics on Saturdays and Sundays. We are looking for people with an specialist experience in chemotherapy and cancer who have a flexible approach to work and who possess excellent interpersonal and organisation skills, to work alongside our medical oncology and haematology teams.



Therolewillpredominantlyinvolvemanagingdaytodayactivities,ensuringcompliancewiththeTrustobjectives, ACE behavioural standards, providing leadership, creating a positive environment to work in and ensuring high standards of patient care are maintained with the patient at the heart of everything we do. Excellent communication skills, a good knowledge of clinical standards and a range of skills including overseeing chemotherapyadministrationandthemanagementoftreatmentrelatedtoxicitiesareimportant.Theroleinvolves ensuring that patients receive holistic care, promoting awareness and education of oncology issues and supporting patients and their families during a critical time in their cancer care. The role will involve having good organisational skills to help care for patients receiving chemotherapy or other supportive treatments; workingalongsideourmedicaloncologyandhaematologyteams.






The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• ​​​​​​SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

KEY DUTIES

· ActasunitmanagerfortheLilacCentreandensurebudgetarycontrol.



· EnsuretheLeadSystemicAnti-CancerTherapiesNurse/CancerOperationalManagerareregularlyupdated on oncology/ haematology activity.



· Tosupporttheunitsisterstosupervisejuniorstaffinthedeliveryofsafecompetentcare.



· TosupporttheDMwithdemandandcapacityplanning.



· Takeappropriateactiontoaddressanyissuesorrisk andsubsequentmanagementoftherisksystem.



· Promoteapatientfocusedmulti-disciplinaryapproachtoholisticcareincollaborationwithcarers,healthcare professionals and other AHPs.



· Ensureasafeandtimelydischarge/transferofpatients.



· Ensurethecorrectstructureisinplace andmanagetheprocessbywhichtreatmentsareprescribed bythe medical/nursing team, and that changes in patient condition are escalated appropriately in line with policy.



· Actasadvocateforthepatient,respectingdignity,wishesandbeliefs.



· ToworkincollaborationwiththeLeadSACTNurseto developprotocolsandpathwaystodevelopthe chemotherapy service in line with Quality Surveillance requirements and DH policy.



· Toassesscareneeds,develop,implement,andevaluateprogrammesofcare.



· Acknowledgeanypersonallimitationsofcompetenceinaccordancewiththe‘NMCCodeofProfessional Conduct’ (2014) or similar AHP professional standards.



CLINICAL & PROFESSIONAL RESPONSIBILITIES



· MaintainProfessionalRegistration.



· SupporttheLeadSystemic Anti-CancerTherapiesNurseinprovidingacomprehensiveandcaringoncology service within the Trust.



· Assistinprovidingprofessionalsupportandadvicetoothernurses/professionals withintheTrustwhocare for cancer patients.



· Identify,maintain,andimproveuponthequalityofpatientcarethroughfacilitationofbestpractice.



· Assistandco-ordinateactivities,whichcontributetoachievinghighstandardsofpatientcare.



· Maintainaccuraterecordsandreportsandalwaysmaintainpatientconfidentiality.



· Actasaresourceofclinicalexpertknowledge,ensureallknowledgeisupdated.



· Agree,maintain,andmonitordepartmental/Truststandardsandstrategies.



· Providesupporttotheteamtodeliverspecialistadviceregardingchemotherapytreatmentsand complications to internal/external services.



· Ensurethatchemotherapypoliciesandguidelinesareadheredtoandthatallchemotherapytreatmentsare administered safely, including the safe custody and transportation of cytotoxic agents.



· TosetandauditclinicalstandardsincollaborationwiththeLeadSystemicAnti-CancerTherapies Nurse/Consultant.



· Tosupportthe team,workcloselywiththeclinicaltrialsteamandensureallstaff areuptodatewithnew trials and regimens.



· AdheretotheTrustpoliciesandprotocols.



· Toparticipateintherecruitment,orientation, development,andanyotherpersonalissuesrelatedtostaffasrequired.



· Optimumuseofresourcessothatstandardsofcareandsafetyarenotcompromised.



· Maintaineffectivecommunicationsystems,sothatallstaffcanpracticeinaninformedandprofessionalmanner.



· Maintaineffectivecommunicationwithpatients,relatives,visitors,andstaffasrequired.

· Toinvestigateanyuntowardincident/complaintthoroughly,liaisingpromptlywiththeCancerOperationalManager.



· DeputiseforCSSDirectorateManageratrelevantmeetingsasdirected.



· BefullyconversantwiththeMajorIncidentPolicyandbepreparedtosupportitsactivationasrequired.



· Ensureeffectiveinfectionpreventionandcontrolmethodsarefollowed.



· MaintaineffectiveallocationofstaffutilisingappropriateskillmixanduseofeRoster.



ADMINISTRATIVE RESPONSIBILITIES



· Toensurethattherecordingofpatientcareiscomprehensive,conciseandinlinewiththerecordkeeping standards guidance.



· Tokeeppatientrecordsuptodateonaday-to-daybasisfollowinganyinteractionwithpatients/relatives.



· Toensureallunitdocumentationiscompleted.



TEACHING & TRAINING RESPONSIBILITIES



· Maintainasupportivelearningenvironment,whichenablestheteamandtheindividualmemberstodevelop their skills and knowledge in relation to the management of all patients.



· Maximiseteamefficiency.Recognitionandutilisationofallappropriatedevelopmentresourcesandopportunities.



· Contributetoandco-ordinatetheteachingoftargetclinicalareas.



· Maintainobjectivesandstandardstoachieveasupportivelearningenvironment.



· PerformannualappraisalsforalldirectreportsinaccordancewiththeTrustpolicy.Promoteclinicalsupervision.



· Ensurecomplianceofallstaffwithmandatorytraining.



· Supportdevelopments,whichcontributetotheachievementsoforganisational,teamandindividualgoals.



· Beresponsibleforownprofessionaldevelopmentsandupdatingonanynewguidance/evidence-basedpractice.



· Toactasarolemodelandexpertpractitioner,providingsupportandguidancetootherstaff.



· Toassistwithinduction,preceptorship,andmentorshipprogrammesfornewstaffasappropriate.



LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES



· ActasunitmanagerfortheLilaccentreandensurebudgetarycontrol.



· AlongsidetheLeadSystemicAnti-CancerTherapiesNurse,ensure theunitcomplieswithstandardssetout in the National Quality Surveillance Programme for chemotherapy (formerly Cancer Peer Review).



· EnsuretheLeadSystemicAnti-CancerTherapiesNurse/CSSDirectorateManagerisupdatedon Oncology/Haematology activity within the Trust at least monthly.



· Ensureriskassessmentsandcontrolsareinplacetomaintainasafeworkingenvironmentandensureall incidents are reported appropriately.

· Developcompetencies(inselfandTruststaff)whichsafeguardpracticeandeffectivenessinrole.



· Maintainownprofessionalregistrationandmonitorprofessionalregistrationofstaff withinsphereofresponsibility.



· Ensurethemaintenanceofandcost-effectiveuseofallavailablestockwithinallocatedfinancialresources. Effective maintenance and storage of all equipment.



· Identifyneedsandassessprioritiesofownareaofworkandorganiseaccordingly.





· Managesicknessandabsencelevelswithinareaofresponsibilityasappropriate. Providesupportand guidance to the unit sisters in absence management.



· AbidewithTrust’sHealthandSafetyPolicyinaccordancewithownsphereofresponsibility.



· Usinginterpersonalskillsoffersupport, advice,andguidancetoWardManagersandtheirstaffon Oncology/Haematology related issues.



· Ensureapatientfocusedmultidisciplinarycareapproachis createdtoensureahighstandardofcareis delivered to the patient and their significant others.



· Contributetoapositive,caringworkingenvironment.



· AdheretoallTrustHRpoliciesandapplyeachpolicycorrectlytoanyrelevantsituation.



· BeawareofissuesaffectingtheTrustinrelationtoCancerServicesandofferadviceonsuchissues.



· ParticipateintheCancerServicesappraisalprocess.ResponsibilityfordesignatedLilacCentrestaffwithin team including appraisals, HR management and support in clinical practice.



· Toreportallaccidents,hazards,incidents,andcomplaintsinaccordancewithTrustpoliciesandassistin investigation of them as required. Comply with Health and Safety polices.





FINANCIAL RESPONSIBILITIES



· Maintainefficiencyandminimiseanywaste.



· ManagingLilacCentreteamandskillmixappropriately,utilisingbankandagencystaffwhenappropriate within ward budget.



· ProvideinformationtoenableandsupporttheDMtoaccountfor incomeandexpenditurefromactivitytobe recorded accurately and in a timely manner.



RESEARCH & AUDIT



· Responsibleforfollowingclinicaltrialsprotocolsundertheguidanceoftheclinicaltrialsteam.



· InvolvementinpotentialauditorresearchwithintheunitorTrust


This advert closes on Wednesday 28 Aug 2024

Proud member of the Disability Confident employer scheme

We are looking for an Administration Team Leader to work within our friendly Community Administration team.

The successful candidate will provide assistance to the AdministrationSupervisorin the provision of high quality, efficient, timely, professional and friendly service with excellent customer care.To assist in leading, training, motivating, developing and mentoring staff on the day-to-day operational activities within the team.Toplanstaffrota’stoensurehighqualityservicetoconsultantsand patients.


Interview Date: TBC
• Organise staff rota’s to effectively cover the areas of responsibility.Provide an efficient and effective clinic reception service, coordinating andtaking responsibilityfor theday-to-day running of the area, ensuring that the clinicreception areasand telephonesare not leftunattended during normal working hours.

Liaise with Clinicians and Nursing staff to ensure the smooth running of the clinic. Liaise effectively with the nursing staff to support the provision of seamless service across the department.

Ensurethattimelyandeffectivecommunicationsaremaintainedatalltimes.

Provide support and guidance to other team members in dealing with enquiries and offer non-clinical advice to patients, staff and GP surgeries. This may require tact and persuasive skills when resolving problems or difficulties when there is a need to overcome barriers tounderstanding.

AssistAdministration Supervisorinkeepingrecordofrota’sandtimekeeping.

SupportAdministration Supervisorinmaintainingandensuringthecontinuedqualityassuranceaudits are completed in the time scale, (undisposed clinics, waiting list entry, outpatient procedures).



MentorandhelptrainnewAdministration Assistantsontheday-to-dayactivitiesoftheDepartment.

DeputiseintheabsenceoftheAdministration Supervisorforallenquiriesinrespectofservice.

Additional Main duties can be found below and in the attached Job Description

The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.

From 1stJuly we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:
• CARE that is evidence based, high quality and compassionate
• ​​​​​​SAFETY that is of the highest standards
• COMMUNICATION that is open, inclusive and respectful
• SYSTEMS that are efficient, patient centred and reliable
• PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:
• Trust rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.

Administration/ClericalDuties

Organise staff rota’s to effectively cover the areas of responsibility.Provide an efficient and effective clinic reception service, coordinating andtaking responsibilityfor theday-to-day running of the area, ensuring that the clinicreception areasand telephonesare not leftunattended during normal working hours

Liaise with Clinicians and Nursing staff to ensure the smooth running of the clinic. Liaise effectively with the nursing staff to support the provision of seamless service across the department.

Ensurethattimelyandeffectivecommunicationsaremaintainedatalltimes.

Provide support and guidance to other team members in dealing with enquiries and offer non-clinical advice to patients, staff and GP surgeries. This may require tact and persuasive skills when resolving problems or difficulties when there is a need to overcome barriers tounderstanding.

AssistAdministration Supervisorinkeepingrecordofrota’sandtimekeeping.

SupportAdministration Supervisorinmaintainingandensuringthecontinuedqualityassuranceaudits are completed in the time scale, (undisposed clinics, waiting list entry, outpatient procedures).

MentorandhelptrainnewAdministration Assistantsontheday-to-dayactivitiesoftheDepartment.

DeputiseintheabsenceoftheAdministration Supervisorforallenquiriesinrespectofservice.

Ensure18weekpathwaysprocessisadheredto.

Makefollow-upappointmentsasrequiredensuringalldepartmentalinstructionsareadheredto.

Arrangeambulancesortransportforappointmentsifrequired.

Rearrangeappointmentsfromcancellationsandnon-attendance.

InputpatientattendancesandoutcomesontothecomputerisedHospitalInformationsystem/systems.

Completionofmedicalinsuranceforms(Medicashetc).

Dealwithnon-attenders(DNA’s)inaccordancewiththeTrust’sPoliciesandProcedures. Liaising with nursing and clinical staff.

RegisterallhealthrecordmovementsontheCaseNoteTrackingsystem.

Provideareceptionserviceforoutpatientclinics.

Todealwithpatientsandtheirrelativesinafriendlyandsympatheticmanner.

Respondtoenquiriesinapositiveandhelpfulmanneranddealwithtelephoneenquiriesastheyarise.

Directpatientstocorrectdepartments.

Dealwith complaintsonafirstlinebasis orreferto the relevantdepartment /memberof staff. (NB - May occasionally experience stressful or distressing situations).

Preparationofpatienttemporarycasenotes.

Priortoclinicscommencing,organiseworkloadtoensureallpatientshealthrecordschecked liaising with Clinic Preparation section regarding health records not delivered/available.

Ensurefrontsheetsareattachedtothecasenotesforcompletionbytheclinician.

LiaisewithotherTrusts.

ComplywithTrustandDepartmentalPoliciesandProcedures.

TomeetdepartmentaltargetsassetbytheDepartmentalManager
Confidentiality
TobeawareofRecordsManagement,InformationGovernance,Caldicott,confidentialityanddataprotection.
KeyResultAreas
Takepartin Trustappraisalprocess,agreeingobjectivesandapersonaldevelopmentplanannually.

EnsurepatientactivityisrecordedrealtimeonrelevantTrustInformationSystem

Liaisewithconsultants,wards,secretariesandotherdepartmentstoensuregood communications exist within all areas of the Trust.

Participateinandassistinoutpatientaudits.

Aflexibleapproachtoworking isneededaspart-time staff willbeexpectedtocoverat timesof absence up to full-time, in order to meet the demands of the service.

WorkacrossallsitesoftheStHelens&KnowsleyTeachingHospitalsTrusts
Training
Asrequiredattendregularmandatorytrainingandothertrainingcoursesrelevanttothejob.

ToworktowardsNVQqualification/CustomerCare
Governance
To support the Trustsclinicalgovernanceagendabyunderstandingthe keyprioritiesforchange and ensuring that new developments utilise the objectives within the governance agenda




This advert closes on Wednesday 28 Aug 2024

Proud member of the Disability Confident employer scheme

Be the Difference!

We are recruiting a Catering Team Leader to work at Conquest Hospital.

You will be responsible for the day to day supervision of the Patient Meal Services Team, ensuring high standards of food safety are achieved.

The ideal candidate will have experience of managing or supervising a team alongside a passion for excellent service as we are looking for someone that will lead by example and constantly strive for the best service levels.

Supervising & supporting a team of workers, completing rotas and ensuring that administrative duties are carried out.

To promote the highest possible standards of food hygiene and safety with hands on skills.

Working a variety of shifts will be working a variety of shift working 5 days over 7.





A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.



Responsible for the day to day supervision of the Patient Meals Services Team, ensuring high standards of food safety are achieved and maintained in a timely manner.

Complete Annual Appraisal (PDR) for each member of staff, completing necessary paperwork and forward to Site Catering Operational Management Lead.

Responsible for the day to day Management of staff absences, completing return to work interviews, liaising with Site Catering Operational Management Lead when Trust Absence Policy is triggered.

Responsible for organisation of work and planning within the Patient Meals Services Team.



Day to day management of staff rosters to ensure that all areas are staffed appropriately.

To ensure that Mandatory training compliance requirements are met for all staff within management remit.

To ensure food service best practice guidelines are adhered to at all times.

Assist in rectifying errors/shortages of patient meals and implement corrective measures to reduce errors.

To ensure that all stored food items are used within use by/best before dates on a first in first out stock rotation basis.

Under the guidance of the ward staff and dieticians, ensure patient dietary requirements are met.

To communicate directly with patients on request by Dietician, Ward staff or the patients themselves.Use developed communication skills to overcome difficulties of language and / or understanding.

Investigate and respond positively to user complaints/issues and put in place effective remedial action processes where appropriate.

To promote highest possible standards of food hygiene and safety to comply with current legislation and policy set out by the Trust.

Ensuring standards of cleanliness are maintained as specified in cleaning schedule



Ensure all other staff within Catering Department comply with hygiene standards.



Ensure all staff acknowledges customers and patients politely and with respect.

To support the Trust Catering Management Team in reviewing, planning and development of all aspects of the Catering Service. This may involve making proposals for relevant policy changes to improve the operational service.

To assist in responding to technical Environmental Health Department inspection reports.

To communicate effectively at all levels within The Trust as well as with external contractors, agencies and their representatives.

Understanding of agreed departmental standards and to ensure standards are met by ward catering team and other ward staff involved in the meal distribution.

To undertake relevant project work as delegated by the Trust Catering Services.

To promote effective processes and procedures to minimise food waste.

To ensure cost effective allocation and assignment of work within set time scales and ensuring best use of staff resources.

To support the Catering Management Team and contribute towards meeting the requirements of the Catering budget and set targets.

To support the Catering Management Team in reviewing, planning and development of all aspects of the Trust Catering Services in order to increase income and maintain/reduce costs to stay within budget.

To assist in ensuring secure and robust supplies ordering and receipt of goods procedures in accordance with the Trust’s Procedure Policy and Financial Standing instructions.

Effective and equitable management of departmental sick absence in accordance with the Trust’s attendance policy.

To support Induction of new staff and ensure training requirements for all team members are met.

Recording and maintaining records as required.

Reporting of mechanical defects in equipment, monitoring and co-ordinating.


This advert closes on Wednesday 21 Aug 2024

Proud member of the Disability Confident employer scheme

Can you ensure the safety and compliance for our academy?

The University of Brighton Academies Trust is seeking a qualified, skilled and professional Safety and Compliance Manager to promote, develop and establish a positive safety culture within its professional services teams and academies to meet its legal requirements in terms of Health, Safety and Compliance. The postholder will take responsibility for operational matters relating to Health and Safety Planning and Management and contribute to the Estates & Facilities Management Strategic plan.

The post holder will report to the Director of Estates & Facilities Management and will be the primary point of contact for all Health, Safety and Compliance matters. The postholder will be responsible for effective day to day operational support, management, monitoring and development of Health and Safety for 15 Trust academies and Central Service Teams and their locations.

The role includes the use of CAFM software to connect service users and to improve efficiencies. The postholder will have a proven background in Health and Safety Compliance with excellent management skills to develop, drive and guide our central and academy teams.

The successful applicant will be experienced at developing a positive Health and Safety Culture within a multi-site organisation, achieving high standards of health and safety management and have the maturity to build strong relationships with academy staff and their respective teams to implement, monitor and review ways of working to successfully meet these standards. They will have responsibility for all operational elements of health and safety management across the Trust.

The Estates & Facilities Management team is committed to maintain and improve the learning environment, creating a warm, safe and welcoming space that supports pupil and staff development. As a team we bring together an array of different skills and share a commitment to ensure that the estate makes a positive contribution to educational outcomes for all our pupils and students.

The post holder will be expected to work out of academy locations across the Trust and utilise Hastings Innovations Centre as a base location. There is an expectation for the candidate to travel between academies as and when required for which a mileage allowance is provided.

We truly value the experience, dedication, and commitment of all our employees and believe in the power of motivated and happy staff. This is why we seek to enrich and reward our employees wherever we can, by offering a wide range of exciting and useful employee benefits. These include:

Automatic pay increments
High quality continuous professional development and support for your career progression
A strong commitment to your health & wellbeing including; onsite Wellbeing Champions, designated Mental Health Ambassadors, flexible working opportunities from Day 1, and Employee Assistance programme
Generous public sector pension scheme
Discounts on retail & travel
Cycle 2 Work scheme
Charity giving
Annual leave entitlement above statutory requirement

As the largest Multi-Academies Trust in Sussex, we are a close-knit family of schools committed to achieving ambitions, delivering excellence, and nurturing potential. Sponsored by the esteemed University of Brighton, we provide high-quality learning experiences for our pupils.

Our success is a result of the dedication and expertise of our staff and central teams, creating vibrant places of learning that ignite curiosity and foster a lifelong love of education. Together, we aim to inspire our children and staff to flourish and achieve their best.

At the heart of everything we do are our pupils. We believe that learning should be exciting, engaging, and fun – an adventure where curiosity is celebrated, and creativity is encouraged. We strive to create an environment where each child feels inspired and supported, enabling them to discover their unique talents and interests.

Our commitment
The University of Brighton Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments are subject to an enhanced DBS check. This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013, 2020 and 2023. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children. Further information is available here: Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 - GOV.UK (www.gov.uk)

We welcome applications from all members of the community.
The Trust is proud to be part of the government’s Disability Confident scheme which underpins our staff and volunteer recruitment practices. If you would like any support or assistant at any stage of the recruitment process please let us know, by contacting us by email to recruitment@brightonacademiestrust.org.uk.

Find out more
To have an informal discussion about this role please contact Darren Setters, Director of Estates & Facilities Management d.setters@brightonacademiestrust.org.uk

Please apply today.

Key dates
Closing date: 18 August 2024
Interview date: 23 August 2024
Proposed start date: TBC

Proud member of the Disability Confident employer scheme