We are pleased to share an opportunity for a permanent full-time administrator to join our highly progressive adult’s team here at Upton Lea. This post is 37.5 hours per week, working days Monday to Friday.
We are looking for an enthusiastic, and resourceful individual with a can-do approach to join our team. You should possess a commitment to team working and a desire to deliver excellent standards of work.The successful candidate would be joining a fantastic team who support each other and strive to deliver an exceptional service for our patients.
We aim to provide the highest standards in administrative support services to our colleagues across the west locality to maintain health, safety and, most importantly wellbeing of the people in our area.
We want all staff members to develop their skills through training and development opportunities.
The successful candidate will be expected to provide a comprehensive administration service including diary management, undertake typing of correspondence, reports, agendas, and minutes using Microsoft teams copy typing or Winscribe.
The successful candidate be responsible for co-ordinating and audio typing clinic letters from the digital dictation system for our clinical team. The administration of Inputting, referrals when required on to our clinical system and maintaining the retrieval of information from relevant databases and to assist in the preparation of statistical, audit information on time limited projects as requested.
Liaise with GPs, Social Workers and other agencies responding to queries appropriately ensuring confidentiality at all times.
The successful candidate will answer the main phone line into the team, signposting calls appropriately, whilst demonstrating compassion and maintaining professional boundaries with callers.
The successful candidate will also be expected to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met, and that urgent work is accommodated.
This is a rewarding and varied role and applicants must be able to demonstrate a high level of expertise in typing and keyboard skills, excellent communication skills are essential. The successful candidate will also be expected to provide cross cover for administration colleagues as and when required.
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.
We welcome applications from people who have direct experience of accessing our services.
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification)andvalues.
CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our websitehttps://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email –cwp.recruitment@nhs.netor by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
This advert closes on Monday 9 Dec 2024
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
