Total 2,275 cash management officer job vacancies in Finance / Banking / Insurance category in The United States of America

JOB DESCRIPTION:

• To perform agreement stamping in LHDN portal, delivery to customer, registration and archiving in DTS.
• Improve the operation flow of DMS operation and ensure all process running smoothly and comply with guideline and procedure.
• Ensure implementation of proper filing and arrangement of customer documents.
• Controlling of customer documents and agreements and document retrieval as and when requested by other parties.
• To provide full support to other department and branches nationwide in term of customer service and improvement solution.
• Work closely with other section in order to ensure operation run smoothly
•  Assist other Section / Unit operation as ad hoc basis.

EDUCATION & EXPERIENCE

• Diploma holder in relevant disciplines.
• Minimum 1 years working experience in general or any related field.
• Fresh graduates are welcome to apply.

Perks & Benefits

• Nearby public transport
• Casual dress code

Main Purpose of Job

1. To develop operation/training planning, providing strategy planning for improvement, product good customer service and possess stability of manpower management.
2. To provide guidance to the staffs in achieving customer satisfaction and provide professional customer support.
3. To develop and arrange a systematic training program on annual basis, with a comprehensive learning material i.e. training modules, e-learning, questionnaire, etc.
4. To assist Head of Department on any operation related matter.
5. To ensure all staffs are adhere to operation procedures, processes, guidelines, and any regulatory requirement.

Principle responsibilities & duties

1. To ensure staffs are adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
2. To manage unit / section activities and supervise day-to-day operations i.e inbound calling performance, customer complaint handling and training progress.
3. To assess staff calling and operation knowledge, provide coaching or training to all staffs under Credit Management Group and recommend staff skill development.
4. To increase customer service standard, ensure resolution of customer complaint and training issue within stipulated timeframe.
5. To evaluate the effectiveness of training conducted and propose the counter measure of training program.
6. To coordinate with HR career fair interview arrangement to fit with CMG needs.
7. To relief other Section Head on operation support related matter to ensure operation running smoothly, if required.
8. To undertake any Management new direction and involve in project or any task list assigned by Management.

Job requirement

1. Diploma or Degree holder or professional qualification in relevant disciplines.
2. Minimum 8 years working experience in customer service, training and collection in general or any related field.
3. Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.
4. Good PC skills and proficient in MS Office applications.
5. Good negotiation, communication and writing skills in both English and Bahasa Malaysia.
6. Possess strong leadership abilities, proactive, analytical, listening, persuasion and problem-solving skills.
7. Excellent planning and execution, time management and ability make decision in critical situation.
8. Knowledge of collection, Malaysia Law, Bank Negara collection related guidelines and banking / financial institutions operation.
9. Detail-oriented with excellent organization and multitasking skills.
10. Knowledgeable in Project Management especially related to digitalization is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

Main Purpose of the Job:

To assist Manager in managing day-to-day operation of the session, to establish policies, planning, organizing and implementing all strategies & concepts to ensure processimprovement, staff development and quality service providedin line with company’s directionand objectives.

Job Description:

• As a relief to Department Head to run the operation by monitoring and implementing according to department operation.
• To assist Department Head to manage, review and take corrective action as per PDCA (Plan,Do, Check, Action)cycle with respectto the performance and operationof the Section.
• Ensure timelyauto debit enrolment & billing processing according to schedule.
• Ensure all the paymentis input, adjustedor reversed by staff withinpredetermined SLA.
• To lead payment sectionby ensuring the operation running smoothly.
• Ensure accuracyin payment processing and timely updatedto customer’s account.
• Ensure all the payment adjustment requestreceived from frontlineis proper justifiedand comply with company guidelines.
• Effective manpowerplanning and ensurestaffing organising meets daily capacitydemands.
• Constantly evaluate,review and recommend operation KRA (Key Result Area) & KPI (Key Performance Indicator) and ensure team members achieve the target.
• Train, superviseand develop Team Leaders, includingcoaching, counselling, motivating and discipline.
• Ensure high levels of customer satisfaction in resolving escalatedissue and takingappropriate corrective action.
• To ensure team member practice timely communication and response to customer enquiriesas well as branches, inter-department and merchant within limited time frame.
• To ensure all information is disseminated to team membersis up-to-date.
• Close monitoring on daily paymentprocesses to ensureprocesses and turnaround time comply to regulatory and guidelines.

Job Requirement:

• Bachelor Degree in any discipline.
• Relevant PaymentProcessing working experience, preferably in bankingor financial institution industry.
• At least 5 years in Management Level exposure.
• Excellent communication skill in writtenand spoken in English & Bahasa Malaysia.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Computer Literateand proficiency in Ms Office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

崗位職責

• 評估潛在客戶的信用度
• 保存公司貸款的詳細記錄
• 批准或拒絕客戶的貸款請求
• 計算和設定貸款利率
• 與新客戶協商貸款條款
• 監控客戶的貸款支付狀況
• 必要時檢討並更新公司的信用政策
• 建立信用評分模型來評估風險

職位要求

• 候選人應具有金融、會計、工商管理學士學位或大專文憑
• 較強的談判能力
• 在壓力下工作的能力
• 優秀的分析能力
• 高階數學能力
• 紮實的人際溝通能力
• 注重細節
• 優秀的書面和口頭溝通能力
• 了解貸款和貸款程序

津貼和福利

• 醫療的
• 公積金
• 索斯科
• 年假

Job Responsibilities

• Evaluate potential customers’ creditworthiness
• Maintain detailed records of company loans
• Approve or reject loan requests from customers
• Calculate and set loan interest rates
• Negotiate loan terms with new customers
• Monitor customers’ loan payments
• Review and update the company’s credit policy when necessary
• Create a credit scoring model to assess risks

Job Requirements

• candidates should have a bachelor’s degree or college diploma in finance, accounting, business administration
• Strong negotiation skills
• Ability to work under pressure
• Excellent analytical skills
• Advanced mathematical ability
• Solid interpersonal skills
• Attention to detail
• Great written and verbal communication skills
• Understanding of loans and lending procedures

Perks & Benefits

• Medical
• EPF
• Sosco
• Annual Leave

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Vendor Management Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Responsible to oversee and manage relationships with technology vendors and ensure their effective contribution to the bank’s digital and technology operations and strategic objectives.
• The role includes monitoring vendor performance, tracking service levels, and resolving issues or conflicts that may arise.
• There are also needs to collaborate with internal teams to conduct vendor assessments, evaluate risks, and implement strategies for vendor optimization and cost reduction.

What You'll Do:

• Assess and manage vendor-related risks, including vendor performance risks, contractual risks, cybersecurity risks, and regulatory compliance risks. Establish risk management processes and mitigation strategies. Monitor vendor compliance with relevant regulations, data privacy, and security standards. Conduct vendor audits and assessments as needed.
• Develop and maintain positive and collaborative relationships with technology vendors. Serve as the primary point of contact for vendor-related inquiries, escalations, and issue resolution. Foster strong vendor partnerships based on open communication, mutual trust, and alignment of objectives.
• Identify opportunities for collaboration and innovation with technology vendors. Encourage continuous improvement and value-add initiatives from vendors. Work closely with vendors to explore emerging technologies, market trends, and best practices. Facilitate vendor presentations, demonstrations, and knowledge sharing sessions.
• Track and manage technology vendor-related budgets, expenses, and invoices. Review and approve vendor invoices for accuracy and compliance. Conduct cost optimization analyses and negotiate pricing with vendors to achieve cost savings and efficiencies.
• Maintain inventory of technology vendors, contracts, and key vendor-related information. Regularly assess the vendor portfolio and vendor consolidation opportunities. Identify opportunities for strategic vendor partnerships, vendor rationalization, and vendor performance enhancement.
• Identify areas for process improvement within the vendor management function. Develop and implement standardized vendor management processes, templates, and tools. Drive initiatives to streamline vendor onboarding, vendor performance tracking, and vendor relationship management.

What We're Seeking:

• Experience in negotiating and managing contracts with technology vendors is highly desirable.
• In-depth knowledge and understanding of procurement processes, vendor selection, and negotiation strategies is necessary. Familiar with sourcing strategies, request for proposals (RFP) processes, supplier evaluation, and performance monitoring.
• Experience in managing vendor relationships and ensuring compliance with contractual obligations.
• In-depth knowledge and understanding of vendor management principles, best practices, and methodologies is necessary. Familiar with vendor selection processes, contract negotiations, performance monitoring, and relationship management. Significant experience in conducting vendor assessments, evaluating vendor capabilities, and assessing vendor risks
• Solid understanding of technology products, services, and industry trends. Familiar with a wide range of technology solutions, such as software licenses, hardware procurement, cloud services, and professional services engagements. Stay updated with emerging technologies and their potential impact on procurement strategies.
• Proficiency in conducting supplier evaluations, analyzing supplier capabilities, and assessing supplier risks is important. IT Vendor Management Leads should have experience in evaluating proposals, conducting due diligence, and selecting vendors that align with the organization's needs and strategic objectives. They should possess strong negotiation skills to secure favorable contract terms and pricing.
• Excellent relationship management and communication skills are vital for this role. Able to build and maintain positive relationships with technology vendors, establish effective communication channels, and resolve issues or conflicts in a collaborative manner. Competent in managing stakeholder expectations and influencing decision-making related to vendor management.
• Proficiency in data analysis, financial analysis, and cost management is necessary. Able to analyze vendor performance metrics, evaluate total cost of ownership, and identify opportunities for cost optimization and value generation.
• Possess strong financial acumen to manage vendor contracts within budgetary constraints.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Open culture

Company: A government-backed financial institution

Location: Kuala Lumpur

Role Summary: Lead risk management, governance, and compliance initiatives across the organization. Oversee risk strategies, ensure sound governance, and support business sustainability.

Key Responsibilities:

• Risk Assessment & Mitigation: Review business financing proposals, recommend risk mitigation, and advise on portfolio management.
• Risk Communication: Report risk analysis to management and the Board, providing insights for decision-making.
• Portfolio Oversight: Monitor loan portfolios, advise on reducing non-performing loans, and chair Watchlist meetings for at-risk accounts.
• Compliance & Market Evaluation: Ensure compliance with regulatory standards, analyze market conditions, and assess impacts on business opportunities.
• Operational Risk: Manage operational risks, develop risk policies, and ensure updates are implemented.
• Shariah Compliance: Oversee policies to ensure Shariah compliance in business operations.
• Governance & Continuity: Lead business continuity planning and ensure proper governance and risk monitoring.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Islamic Finance, or equivalent.
• CeIO (Certified Integrity Officer) certification from Malaysia Anti-Corruption Academy (MACA) is a plus.
• Minimum of 15 years’ experience in risk management, preferably within banking or financial services.
• Strong background in business credit and portfolio risk management.
• Demonstrated leadership experience with a proven track record in risk management and governance.

• Competitive package.

Company: A Government-Linked Financial Agency.

Location: Kuala Lumpur

Key Responsibilities:

• Review and assess risk analyses on financing proposals, providing recommendations for risk mitigation.
• Evaluate the impact of financing structures on overall risk and support decision-making for management and the Board.
• Monitor and strategize financing portfolio mechanisms to reduce non-performing loans, providing insights and recommendations.
• Conduct Watchlist meetings for accounts showing early warning signs and recommend improvements.
• Develop methodologies for credit risk assessment and ensure compliance with policies.
• Oversee post-approval and post-disbursement reviews, ensuring accurate analysis before presenting to authorities.
• Analyze domestic and global market conditions and their implications for financing growth.
• Provide insights on asset and liability management and liquidity positions.
• Foster employee development and maintain a high-performance culture.
• Develop and standardize operational risk policies, monitor key risk indicators, and prepare reports for the Risk Management Committee.
• Ensure adherence to Shariah compliance in all operations and review relevant SOPs as needed.
• Lead the development of business continuity plans and recovery strategies.
• Prepare the annual business plan for the risk management division.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, or Islamic Finance.
• Certification as a Certified Integrity Officer (CeIO) is preferred.
• Minimum of 15 years of experience in risk management within banking or financial services.
• Strong leadership experience is essential.

• Competitive remuneration package.

Job Title: Chief Risk Integrity & Governance Officer

Location: Kuala Lumpur

Reports To: Board of Directors / CEO

Job Description:

As the Chief Risk Integrity & Governance Officer, you will be responsible for overseeing and developing strategies that mitigate risks across the organization while ensuring compliance with internal policies and regulatory frameworks. You will drive risk management, operational governance, and integrity initiatives, ensuring business continuity and aligning the company with long-term sustainability and growth objectives. Your primary role will include analyzing risk in financing proposals, monitoring risk portfolios, and ensuring sound governance across all operations.

Key Responsibilities:

1. Risk Analysis & Assessment:
   • Review risk analysis and assessments conducted by team members for business financing proposals.
   • Provide recommendations to mitigate key risks highlighted in each financing/loan proposal.
2. Risk Communication & Decision Support:
   • Evaluate the impact of identified risks from financing structures and report findings to management and, if necessary, the Board.
   • Support management and the Board in decision-making by offering insights into risk mitigation strategies.
3. Loan Portfolio Management:
   • Monitor and develop strategies for managing the financing/loan portfolio.
   • Advise management and the Board on mitigating future risks to reduce non-performing loans, providing insights on current exposures and outstanding financing.
4. Watchlist Review & Intervention:
   • Chair the Watchlist meeting to assess accounts with early warning stress signals and recommend corrective actions.
5. Risk Assessment Methodology:
   • Develop risk assessment and credit evaluation methodologies to align with company objectives.
6. Post-Approval Reviews:
   • Oversee post-approval credit reviews (PACR), post-disbursement reviews (PDR), and postmortem reviews (PMR) to ensure accurate reporting and analysis before approval presentations.
7. Compliance Strategy:
   • Develop and implement strategies to ensure all compliance requirements are met across the organization.
8. Market Condition Analysis:
   • Evaluate domestic and global market conditions and their impact on business opportunities, cautioning management on potential risks.
9. Asset and Liability Management:
   • Provide opinions on the company’s asset and liability management and liquidity positions, recommending improvements to management.
10. Operational Efficiency & Team Leadership:
    • Provide continuous motivation and development for employees to maintain a high-performance culture.
    • Inculcate a positive work attitude and develop future talent.
11. Operational Risk Management:
    • Analyze operational risk issues, develop policies and procedures, and ensure updates are tracked and implemented promptly.
12. Risk Monitoring & Reporting:
    • Monitor key risk indicators, following up with department heads to mitigate risks related to people, processes, systems, or external factors.
    • Submit risk reports with recommendations to the Risk Management Committee and Board on a quarterly basis.
13. Shariah Compliance & Review:
    • Review policies to ensure internal Shariah control, ensuring compliance across business operations.
    • Ensure all activities align with Shariah laws and prevent non-compliance.
14. Policy & Procedure Review:
    • Evaluate and update Standard Operating Procedures (SOPs) based on management or regulatory changes.
15. Business Continuity Planning:
    • Develop and lead a business continuity plan, assessing potential catastrophes and minimizing downtime.
    • Prepare recovery plans to ensure business continuity in the event of major incidents.
16. Division Planning & Governance:
    • Prepare the annual business plan for the risk management division.
    • Develop and monitor the integrity and governance plan in alignment with authority requirements.

Requirements:

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Islamic Finance, or equivalent.
• CeIO (Certified Integrity Officer) certification from Malaysia Anti-Corruption Academy (MACA) is a plus.
• Minimum of 15 years’ experience in risk management, preferably within banking or financial services.
• Strong background in business credit and portfolio risk management.
• Demonstrated leadership experience with a proven track record in risk management and governance.

• Competitive remuneration package.

公司：政府支持的金融機構

地點: 吉隆坡

角色摘要：領導整個組織的風險管理、治理和合規計畫。監督風險策略，確保健全的治理，並支持業務永續發展。

主要職責：

• 風險評估與緩解：審查企業融資提案，建議風險緩解，並就投資組合管理提供建議。
• 風險溝通：向管理階層和董事會報告風險分析，為決策提供見解。
• 投資組合監督：監控貸款組合，就減少不良貸款提出建議，並主持風險帳戶的觀察名單會議。
• 合規與市場評估：確保遵守監管標準、分析市場狀況並評估對商業機會的影響。
• 操作風險：管理操作風險，制定風險政策，並確保實施更新。
• 伊斯蘭教法合規性：監督政策以確保業務運作中遵守伊斯蘭教法。
• 治理與連續性：領導業務連續性規劃並確保適當的治理和風險監控。

要求：

• 工商管理、金融、會計、經濟學、伊斯蘭金融或同等學歷學士學位。
• 由馬來西亞反腐敗學院 (MACA) 的 CeIO（認證誠信官）認證者優先。
• 至少 15 年風險管理經驗，最好是在銀行或金融服務領域。
• 擁有深厚的商業信用和投資組合風險管理背景。
• 具有豐富的領導經驗，在風險管理和治理方面擁有良好的業績記錄。

• 有競爭力的套餐。

公司：政府相關金融機構。

地點：吉隆坡

主要職責：

• 審查和評估融資建議的風險分析，提供風險緩解建議。
• 評估融資結構對整體風險的影響並支持管理階層和董事會的決策。
• 監控融資組合機制並制定策略，以減少不良貸款，提供見解和建議。
• 針對出現早期預警訊號的帳戶召開觀察列表會議並提出改進建議。
• 制定信用風險評估方法並確保遵守政策。
• 監督批准後和付款後審查，確保在向當局提交之前進行準確的分析。
• 分析國內和全球市場狀況及其對融資成長的影響。
• 提供有關資產和負債管理以及流動性狀況的見解。
• 促進員工發展並維持高績效文化。
• 制定和規範操作風險政策，監控關鍵風險指標，並為風險管理委員會準備報告。
• 確保所有營運均遵守伊斯蘭教法，並根據需要審查相關標準作業程序。
• 領導制定業務連續性計畫和復原策略。
• 制定風險管理部門的年度業務計畫。

要求：

• 工商管理、金融、會計、經濟學或伊斯蘭金融學士學位。
• 由認證誠信官 (CeIO) 認證者優先。
• 至少 15 年銀行或金融服務風險管理經驗。
• 豐富的領導經驗至關重要。

• 有競爭力的薪資待遇。

公司：政府相關金融機構。

地點：吉隆坡

主要職責：

• 審查和評估融資建議的風險分析，提供風險緩解建議。
• 評估融資結構對整體風險的影響並支持管理階層和董事會的決策。
• 監控融資組合機制並制定策略，以減少不良貸款，提供見解和建議。
• 針對出現早期預警訊號的帳戶召開觀察列表會議並提出改進建議。
• 制定信用風險評估方法並確保遵守政策。
• 監督批准後和付款後審查，確保在向當局提交之前進行準確的分析。
• 分析國內和全球市場狀況及其對融資成長的影響。
• 提供有關資產和負債管理以及流動性狀況的見解。
• 促進員工發展並維持高績效文化。
• 制定和規範操作風險政策，監控關鍵風險指標，並為風險管理委員會準備報告。
• 確保所有營運均遵守伊斯蘭教法，並根據需要審查相關標準作業程序。
• 領導制定業務連續性計畫和復原策略。
• 制定風險管理部門的年度業務計畫。

要求：

• 工商管理、金融、會計、經濟學或伊斯蘭金融學士學位。
• 由認證誠信官 (CeIO) 認證者優先。
• 至少 15 年銀行或金融服務風險管理經驗。
• 豐富的領導經驗至關重要。

• 有競爭力的薪資待遇。

Job Objectives

The role is responsible for the overall design, implementation, and delivery of the Workforce Management (WFM) practice and business continuity plan to support strategic business objectives. The position provides leadership and expertise in all aspects of WFM, including strategic workforce planning, forecasting, capacity planning, reporting, analytics, and change management.

Key Responsibilities

• Review and execute WFM processes, practices, and methodologies to meet or exceed critical business needs.
• Implement workforce demand planning and drive workforce transformation to enhance the culture of the Group Contact Centre.
• Focus on risk and issue resolution for the business, establishing baseline performance metrics for operational stabilization while complying with local labor laws.
• Collaborate with local leadership to confirm the operating model and validate the proposed business case.
•  

Key Requirements

Must have:

• A recognized degree.
• At least 10 years of experience in the industry, with a minimum of 5 years managing a workforce team, including demonstrated competency in data gathering, analysis, and modeling to test hypotheses and quantify opportunities.
• Strong interpersonal skills and the ability to work effectively across cultures.
• Capability to thrive in a fast-paced environment with tight deadlines.
• Ability to prioritize and multitask with strong attention to detail.
• Proactive approach with strong problem-solving and analytical skills.
• Excellent leadership skills with a passion for driving teams towards high performance.
• Familiarity with CMS and Avaya tools is an advantage.
•  

Essential Technical Skills:

• Proficiency in Microsoft Office (Word and Excel).

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Head of Workforce Management?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?

Perks & Benefits

• Employee equity
• Nearby public transport

工作目標

該角色負責勞動力管理 (WFM) 實踐和業務連續性計劃的整體設計、實施和交付，以支援策略性業務目標。該職位提供 WFM 各個方面的領導和專業知識，包括策略性勞動力規劃、預測、容量規劃、報告、分析和變革管理。

主要職責

• 審查並執行 WFM 流程、實務和方法，以滿足或超越關鍵業務需求。
• 實施勞動力需求規劃並推動勞動力轉型，以提升集團聯絡中心的文化。
• 專注於業務的風險和問題解決，建立穩定營運的基準績效指標，同時遵守當地勞動法。
• 與當地領導層合作，確認營運模式並驗證擬議的業務案例。
•  

主要要求

必須有：

• 獲得認可的學位。
• 擁有至少 10 年的行業經驗，其中至少有 5 年管理員工團隊的經驗，包括在數據收集、分析和建模方面的能力，以測試假設和量化機會。
• 強大的人際交往能力和跨文化有效工作的能力。
• 有能力在快節奏的環境和緊迫的期限內蓬勃發展。
• 能夠優先處理多項任務並高度關注細節。
• 積極主動，具有強大的解決問題和分析能力。
• 優秀的領導能力，熱衷於推動團隊取得高績效。
• 熟悉 CMS 和 Avaya 工具者優先。
•  

基本技術技能：

• 熟練使用 Microsoft Office（Word 和 Excel）。

雇主問題

您的申請將包括以下問題：

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津貼和福利

• 員工股權
• 附近的公共交通

Company: A leading Malaysian financial institution, known for its innovative financial solutions and commitment to customer satisfaction.

Job Summary:

The role is responsible for overseeing the Operational Risk Management (ORM) function at a Bank. This includes implementing and executing the bank's risk management framework to identify, measure, monitor, control, and report on risk exposures.

Key Responsibilities:

• Risk Assessment: Identify and evaluate operational risks to support the enterprise risk management strategy.
• Threat Identification: Detect potential threats and vulnerabilities in business processes and data.
• RCSA Facilitation: Lead Risk Control Self-Assessment (RCSA) exercises by Business Units.
• KRI and Loss Reporting: Assist in collecting Bank-wide Key Risk Indicators (KRIs) and Loss Event Reporting.
• Review Procedures: Review new or revised procedures, policies, and products before management submission.
• Risk Assessment of Providers: Provide independent risk assessments for service providers and outsourcing arrangements.
• Operational Risk Review: Validate efficiency and effectiveness of operational risk responses with stakeholders.
• Compliance Monitoring: Ensure ORM and outsourcing policies comply with internal and regulatory requirements.
• Report and Train: Report risk matters to Senior Management and the Board, and develop risk awareness programs and training.
• Control System: Ensure an effective internal controls system is in place to address major risks.
• Additional Tasks: Perform other tasks as assigned by the Head of Operational Risk or CRO.

Qualifications:

• Education: Bachelor’s Degree in Business Administration, Commerce, Accounting, Finance, Banking, or equivalent.
• Experience: At least 8 years of relevant experience in banking, external audit, or consultancy.
• Knowledge: Strong understanding of operational risks, governance practices, internal control systems, and enterprise risk management concepts.
• Skills: Strategic thinking, data analysis, problem-solving, strong communication, and negotiation skills.
• Additional: Ability to manage and motivate individuals at various levels.

• Competitive banking package.