Total 33 job vacancies by South East Coast Ambulance Service NHS Foundation Trust

• Contract- Permanent Full time 37.5 hours/week
• Band 5 - £29,970 - £36,483per annum
• Location- Thanet

We have an exciting opportunity for a Vehicle Maintenance Technician at our Thanet workshop.

All tools, uniform, PPE and training provided.

Pension & sick leave benefits.

You will be a part of a friendly team working on a rota basis supporting operations. The ideal candidates will need to be flexible and able to work on weekends and bank holidays. There will be an additional unsocial payment for unsocial hours worked. Our workshops are open 7 days a week from 6am – 8pm.

To service, repair and maintain a diverse fleet of vehicles and specialist ambulance equipment to emergency use standards, using the requisite skills and expertise in line with current Health and Safety legislation. The post holder will be able to work without close supervision to the highest standards to achieve acceptable levels of quality on vehicles specifically and distinctly designed for South East Coast Ambulance Service NHS Foundation Trust.

Working on a large fleet of Mercedes, Fiat Ducato, Land Rover, Skoda, DAF and Iveco vehicles used by the Ambulance Trust, you will carry out all types of work on our ambulances and service vehicles. If successful, you will be given main dealer training.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.


• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

A member of a small team carrying out both planned and unplanned work, preventative maintenance and repairs at all level of fleet of over 700 core fleet of ambulances, SRV’s, 4x4s plus a variety of support vehicles from a diverse range of manufacturers. Working shifts on a 37.50 hour working week.

• To examine, inspect and report thoroughly on the condition,
roadworthiness or safety of any vehicle or equipment, including testing and
use of diagnostic techniques.
• Regularly communicate technical information with line managers,
colleagues, other SECAmb staff by phone and e-mail.
• To arrange appointments and prepare vehicles for Ministry Testing at Class IV and VII as per the Ministry of Transport testers manual

To service, maintain, adjust or repair vehicles, equipment or any component using the necessary tools, equipment and facilities in a
safe and efficient manner, within the manufacturer and core ICME repair times including:
o Electrical work
o Welding
o Fabrication
o Hydraulics
o Air-conditioning
o Heaters

• Technical skill in diagnosing faults using state of the art computer diagnostic tools i.e. Mercedes Star and the correct reading of
diagnostic fault codes.
• To interpret and implement service data and statutory maintenance standard to ensure all work is to a standard to support emergency
service work.
• To recover any broken down or immobilised vehicle or equipment in a safe manner without a risk to staff and public or additional
damage to SECAmb property in accordance with accepted legislation.
• To apply SECAmb policies in respect of safety, maintenance practice and standards, to ensure that maximum benefit is obtained in
terms of vehicle availability and minimising maintenance costs.
• To account for all parts and equipment used by means of booking out on the fleet software package
• To order and receive parts from external suppliers.
• To complete all required SECAmb documentation and other documentation as required in a legible manner.
• To supervise and instruct, where required, apprentices, semi-skilled staff, and to attend any training courses as required by SECAmb.





This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

Clinical Assessment Service (CAS) Clinical Navigator - Crawley/Ashford
• Permanent full-time contracts
• Band 7, £46,148 - £52,809 per annum (AfC) + Unsocial hours
• Location - Medway, Gillingham
• 6-week Full time Training Course then CCN mentoring period and completion of a six-month probationary period.

Here at the South East Coast Ambulance Service, we have an exciting opportunity for dedicated and passionate individuals to join our IUC clinical team as a CAS Clinical Navigator.

As a CAS Clinical Navigator, you will work closely with the senior leadership team to ensure the IUC clinical team are delivering a high-quality health care service to patients.

Using your clinical knowledge, you will provide clinical guidance in the 111 Contact Centre to ensure patients receive the most appropriate advice and treatment based on their requirements. You will be responsible for the clinical risk assessment of patients and the navigation of cases to specialist clinicians as appropriate. Working closely with colleagues in 999 you will maintain a wider service perspective, reallocating resources as required to provide timely and appropriate care.

As well as this, you will be managing a team, so you will need to have proven and demonstrable experience of leading and developing a successful team, and developing individuals in their own right.

The role would suit an experienced Paramedic or Nurse who might also have a specialist practice qualification, for example Paramedic Practitioner, Critical Care Paramedic and Nurse Practitioner.

We are looking for the following:
• Permanent full-time contracts
• Rotas that include working weekdays, late afternoon into evenings, Saturdays and Sundays

Please note, this is a 24/7 role and there is a requirement to work a variety of shifts including evenings, nights, weekends and bank holidays. Unsocial hours is payable in addition to the salary quoted, dependent upon working pattern.


• To provide clinical supervision and mentoring to the NHS Pathways call triage system and Integrated Urgent Care (IUC) Health Advisors
• To provide Line Management to Clinical Supervisors within the IUS contact centre and provide training, coaching and mentoring for Clinical Advisors and CAS Clinicians
• You will need to maintain the communication link between operational staff, Managers and Supervisors

The required skills and experience for this post are;
• You will be a current HCPC registered Paramedic or NMC Registered Nurse (or equivalent relevant experience)
• Minimum of three years’ post registration qualification as a paramedic/nurse (or equivalent relevant experience)
• You will have current leadership experience
• Be an excellent communicator
• Ability to train, mentor and coach clinical staff

Additional information can be found in the attached Job Description


This advert closes on Friday 4 Oct 2024

Proud member of the Disability Confident employer scheme

• Permanent contract , full time 37.5 hours/week
• Band 7 -£46,148 - £52,809
• Location : Crawley HQ

The post holder’s primary responsibility is to ensure that the Trust meets it's legal obligations under Health and Safety legislation by developing, implementing, and reviewing the trust health and safety management system, policies, and procedures and by;
• Acting as the regional specialist in relation to Health and Safety regulations, policy, systems, processes, training, and resources, fulfilling the role of a competent person.
• Supporting staff to continue building a positive Health & Safety culture, proactive health and safety management, risk assessment and training.
• Facilitating regional health & safety management and practices including raising awareness and working with staff and senior managers to reduce the Trust’s exposure to all safety risks. Advising managers to ensure a safe and secure environment is provided for all staff, patients, and visitors.
• Provide expert advice, support, training, and leadership on all aspects of health and safety.
• Contribute to the department annual work plan.
• Submit regional health and safety reports to the Trust health and safety committee.
• Work with colleagues to ensure that health and safety data is triangulated with other measures to identify trends and highlight areas of concern.
• Undertake Health and Safety Audits.
• Ensure that robust systems are in place for the identification, management, investigation and learning from health and safety incidents.
• Ensure that actions are identified and undertaken to reduce the risk of health and safety related incidents occurring and to improve outcomes in relation to staff, patient, and visitor safety.
• Report RIDDOR incidents to the Health and Safety Executive.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.



The post holder’s primary responsibility is to ensure that the Trust meets its legal obligations under Health and Safety legislation by developing, implementing, and reviewing the trust health and safety management system, policies, and procedures.


This advert closes on Friday 4 Oct 2024

Proud member of the Disability Confident employer scheme

This is an ideal opportunity to join a dynamic team providing an essential service to the Trust. This role will be based at Crawley and is a permanent opportunity.
• NHS AFC Band 2 -£23,615
• 37.5 hours per week
• Crawley
• Permanent contract
• Part time
• Please note a DBS check is now required for all our vacancies and will be carried out before appointment

You will be responsible for providing support to the Logistics function by undertaking general office and store/warehouse duties, maintaining records, storing and securing stocks, and, when necessary, delivering goods to ensure that an effective and efficient supply chain and logistics service is maintained to all areas of the Trust.

You will provide assistance in the form of order and requisition processing and data input and will also provide support to the Stores Officer and Manager in the day-to-day administrative running of the stores, liaising with personnel within the Trust and suppliers to the Trust.
• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

You will have good knowledge of Microsoft Office computer packages and hold a good standard of education, together with excellent interpersonal and communication skills. Previous stores/warehouse experience would be an advantage, as would a knowledge of medical equipment, consumables and transportation of medicines.

The ability to work unsupervised and to organise your workload to meet deadlines is also a vital requirement of this role. There will be a requirement to be adaptable in responding to logistical challenges relating to the supply of medicines, consumables and personal protective equipment as required.

You will need to have a full C1 driving licence.


This advert closes on Friday 4 Oct 2024

Proud member of the Disability Confident employer scheme

• Contract- Permanent Full time 37.5 hours/week
• Band 5 - £29,970 - £36,483per annum
• Location- Thanet

We have an exciting opportunity for a Vehicle Maintenance Technician at our Thanet workshop.

All tools, uniform, PPE and training provided.

Pension & sick leave benefits.

You will be a part of a friendly team working on a rota basis supporting operations. The ideal candidates will need to be flexible and able to work on weekends and bank holidays. There will be an additional unsocial payment for unsocial hours worked. Our workshops are open 7 days a week from 6am – 8pm.

To service, repair and maintain a diverse fleet of vehicles and specialist ambulance equipment to emergency use standards, using the requisite skills and expertise in line with current Health and Safety legislation. The post holder will be able to work without close supervision to the highest standards to achieve acceptable levels of quality on vehicles specifically and distinctly designed for South East Coast Ambulance Service NHS Foundation Trust.

Working on a large fleet of Mercedes, Fiat Ducato, Land Rover, Skoda, DAF and Iveco vehicles used by the Ambulance Trust, you will carry out all types of work on our ambulances and service vehicles. If successful, you will be given main dealer training.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.


• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

A member of a small team carrying out both planned and unplanned work, preventative maintenance and repairs at all level of fleet of over 700 core fleet of ambulances, SRV’s, 4x4s plus a variety of support vehicles from a diverse range of manufacturers. Working shifts on a 37.50 hour working week.

• To examine, inspect and report thoroughly on the condition,
roadworthiness or safety of any vehicle or equipment, including testing and
use of diagnostic techniques.
• Regularly communicate technical information with line managers,
colleagues, other SECAmb staff by phone and e-mail.
• To arrange appointments and prepare vehicles for Ministry Testing at Class IV and VII as per the Ministry of Transport testers manual

To service, maintain, adjust or repair vehicles, equipment or any component using the necessary tools, equipment and facilities in a
safe and efficient manner, within the manufacturer and core ICME repair times including:
o Electrical work
o Welding
o Fabrication
o Hydraulics
o Air-conditioning
o Heaters

• Technical skill in diagnosing faults using state of the art computer diagnostic tools i.e. Mercedes Star and the correct reading of
diagnostic fault codes.
• To interpret and implement service data and statutory maintenance standard to ensure all work is to a standard to support emergency
service work.
• To recover any broken down or immobilised vehicle or equipment in a safe manner without a risk to staff and public or additional
damage to SECAmb property in accordance with accepted legislation.
• To apply SECAmb policies in respect of safety, maintenance practice and standards, to ensure that maximum benefit is obtained in
terms of vehicle availability and minimising maintenance costs.
• To account for all parts and equipment used by means of booking out on the fleet software package
• To order and receive parts from external suppliers.
• To complete all required SECAmb documentation and other documentation as required in a legible manner.
• To supervise and instruct, where required, apprentices, semi-skilled staff, and to attend any training courses as required by SECAmb.





This advert closes on Friday 4 Oct 2024

Proud member of the Disability Confident employer scheme

• Contract- Permanent Full time 37.5 hours/week
• Band 5 - £29,970 - £36,483 per annum
• Location- Chertsey

We have an exciting opportunity for a Vehicle Maintenance Technician at our Chertsey workshop.

You will be a part of a friendly team working on a rota basis supporting operations. The ideal candidates will need to be flexible and able to work on weekends and bank holidays. There will be an additional unsocial payment for unsocial hours worked. Our workshops are open 7 days a week from 6am – 8pm. This post has a cost of living allowance.

In this role you will:
• Service, repair and maintain a diverse fleet of vehicles and specialist ambulance equipment to emergency use standards, using the requisite skills and expertise in line with current Health and Safety legislation
• Working on a large fleet of Mercedes Sprinter & Vito, Fiat Ducato, Skoda, DAF and Iveco vehicles used by the Ambulance Trust, you will carry out all types of work on our ambulances and service vehicles. If successful, you will be given main dealer training.
• Examine, inspect and report thoroughly on the condition,
roadworthiness or safety of any vehicle or equipment, including testing and use of diagnostic techniques
• Regularly communicate technical information with line managers,
colleagues, other SECAmb staff by phone and e-mail to arrange appointments and prepare vehicles for Ministry Testing at Class IV and VII as per the Ministry of Transport testers manual
• To recover any broken down or immobilised vehicle or equipment in a safe manner without a risk to staff and public or additional
damage to SECAmb property in accordance with accepted legislation.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.
• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.

Please refer to the Job description attached for more details on the role.


This advert closes on Monday 30 Sep 2024

Proud member of the Disability Confident employer scheme

• ER Manager
• Band 7 £46,148 - £52,809 per annum
• 12 Months Fixed Term contract/Secondment Opportunity
• Full time 37.5 hours/week
• Hybrid working
• Based in West Sussex & Surrey

Are you passionate about fostering a positive workplace environment? Do you have a strong background in employee relations and want to make a difference in a vital public service? If so, we have an exciting opportunity for you to join the South East Coast Ambulance NHS Foundation Trust as an Employee Relations Manager.

In this crucial role, you will lead on the management and resolution of complex employee relations issues, ensuring that our workforce is supported, engaged, and motivated. You will work closely with managers, trade unions, and other stakeholders to deliver a fair, consistent, and legally compliant approach to employee relations across the service.

To be the focal point for key stakeholders in employee relations matters, providing detailed guidance on the interpretation of Trust policies and procedures and employment legislation. Advise on all employee relations cases in a proactive and timely manner, i.e. Disciplinary, Grievance, Capability, and Attendance.

To ensure the provision of employee relations data that underpin local management of employment issues and Trust-wide understanding of trends and key issues.

To advise HR colleagues relating to employment law matters. To proactively identify policy development opportunities and work in conjunction with the HR and Policy Team to develop Trust policy and procedure.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

To deliver a credible customer focused service to managers and colleagues, based on good quality of advice, approachability, flexibility and responsiveness.



Develop effective communication and education materials for employees; ensuring the delivery of timely and accurate information to employees.



Contribute to the ongoing improvement of the HR Directorate ensuring that relevant legislation and national guidelines are applied consistently; identifying improvements that can be made to procedures used.



Contribute to the improvement of the ER Team and ensure that all duties are carried out in an organised and effective manner.



Highlight areas where service improvements could be made in own/team roles.



Keep updated with employment law issues and forthcoming legislation including identifying and rectifying any impact on the business and organisation wide policies and procedures.



To maintain close liaison with the Occupational Health and Wellbeing Department and work with line managers to ensure that any delays or issues with sickness absence aligned to cases are raised and actions are put in place to rectify problems in a timely manner.



Ensure HR Business Partners and relevant managers and stakeholders are kept abreast of progress with cases.



*Keen to hear from NHS colleagues who wish to take this as a secondment opportunity.


This advert closes on Tuesday 10 Sep 2024

Proud member of the Disability Confident employer scheme

Deputy Director of HR
• Band 9£105,385 - £121,271 (2024/2025 AFC Pay)
• 37.5 hrs per week, hybrid working with travel across the South East

Are you a dynamic HR leader with a passion for making a tangible difference in healthcare?

Join our team as the Deputy Director of Human Resources, where you'll play a pivotal role in shaping the future of our workforce within the South East Coast Ambulance NHS Foundation Trust.

In this critical leadership position, you'll collaborate closely with the Director of HR to drive strategic initiatives, foster a positive workplace culture, and ensure our teams are equipped to deliver the highest standard of care.

Our people are our resource and we have over 4500 people in our team. Every person has a vital role in supporting us to deliver urgent and emergency healthcare across the South East of England. However, we recognise not all our staff feel valued, empowered, or listened to. We want to change this. We want to transition to a place where every member of staff feels they make a difference, a place where staff are involved in outcomes and a place where our staff are supported to release their full potential.

The Deputy Director will ensure the delivery of a highly effective HR&OD service which supports managers to develop a people-oriented, high performance culture that emphasises engagement, productivity and quality. They will support the delivery of a business focused, leading edge organisation which supports the delivery of the highest quality patient care.

A compassionate and inclusive leadership style and role modelling of the Trust’s values will be critical to success.

They will deputise for the Executive Director of Human Resources and Organisational Development across the full range of corporate and strategic activities.

Initial directly managed teams will be the Employee Relations, Business Partners and HR Advisory services. However, in consultation with the postholder and other senior directorate heads, additional teams may form part of the role’s directly managed services.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Childcare voucher scheme.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.



· As a senior member of HR and OD, the post holder will be required to take the strategic lead on the development of key HR and OD functions, systems and policies enabling the Trust’s corporate aims and objectives to be achieved – taking due account of national priorities and requirements e.g. NHS People Plan



· Support the Executive Director of HR&OD in developing remuneration and reward strategies in line with NHS policy, which support the operational and financial priorities of the Trust



· Support the Head of Well-Being and Inclusion and Inclusion Manager with delivery of the Trust’s equality and inclusion strategy; ensuring that best practice is applied across the workforce agenda



· To support the Head of Well-Being and Inclusion in the development and delivery of a strategic approach to the health and well-being agenda to support staff in what are often highly pressurised and stressful clinical and non-clinical roles.



· To have strategic responsibility for ensuring that change management processes and measures exist which result in a seamless and effective management of staff as part of clinical and operational programmes.



· To provide a strategic HR perspective regarding business development and planning to the organisation, ensuring that national and local NHS policy, initiatives and changes to terms and conditions are implemented appropriately.



· To support the Head of Workforce and HR Special Projects Manager in developing and implementing a Recruitment & Retention Strategy ensuring we can recruit the best people, to deliver the best care


This advert closes on Tuesday 10 Sep 2024

Proud member of the Disability Confident employer scheme

• Contract- Permanent Full time 37.5 hours/week
• Band 5 - £29,970 - £36,483 per annum
• Location- Chertsey

We have an exciting opportunity for a Vehicle Maintenance Technician at our Chertsey workshop.

You will be a part of a friendly team working on a rota basis supporting operations. The ideal candidates will need to be flexible and able to work on weekends and bank holidays. There will be an additional unsocial payment for unsocial hours worked. Our workshops are open 7 days a week from 6am – 8pm. This post has a cost of living allowance.

In this role you will:
• Service, repair and maintain a diverse fleet of vehicles and specialist ambulance equipment to emergency use standards, using the requisite skills and expertise in line with current Health and Safety legislation
• Working on a large fleet of Mercedes Sprinter & Vito, Fiat Ducato, Skoda, DAF and Iveco vehicles used by the Ambulance Trust, you will carry out all types of work on our ambulances and service vehicles. If successful, you will be given main dealer training.
• Examine, inspect and report thoroughly on the condition,
roadworthiness or safety of any vehicle or equipment, including testing and use of diagnostic techniques
• Regularly communicate technical information with line managers,
colleagues, other SECAmb staff by phone and e-mail to arrange appointments and prepare vehicles for Ministry Testing at Class IV and VII as per the Ministry of Transport testers manual
• To recover any broken down or immobilised vehicle or equipment in a safe manner without a risk to staff and public or additional
damage to SECAmb property in accordance with accepted legislation.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.
• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.

Please refer to the Job description attached for more details on the role.


This advert closes on Sunday 1 Sep 2024

Proud member of the Disability Confident employer scheme

• Permanent Contract
• Band 5, NHS Agenda for Change £29,970 - £36,483 Per Annum
• 37.5 hrs per week


Role will be Monday to Friday working between 8am and 5pm and will include weekend work on a rota.

Must possess full//current driving licence and have ability to travel between multiple sites





The IT Support Engineers are the entry point for all issues reported to IT.
They provide a primary point of contact and initial triage for all reported IT
issues and service requests. The service desk covers all Trust IT equipment including EOC/111 contact centres, server/data centres, MRC, ambulance station and ACRP equipment and all corporate services.

To provide friendly and professional customer focused service desk support for internal and external customers against the recognised service level agreements. Work alongside other IT staff and external suppliers to maintain the security and integrity of the Trusts computer systems and networks.


This is a technical role and the team is expected to resolve the majority of
incidents. When needed the requests will be escalated to other IT teams
both inside and outside of the support team.
• Join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

You will be responsible for handling technical support calls from Trust staff as well as progressing all new requests logged through the self-service
portal, from initial triage through to resolution or escalation.
You will need to have a minimum of 2 years’ experience working in a technical support environment with knowledge of:
• Customer service best practices
• Service Desk procedures (technical procedures provided)
• Microsoft Office 365 administration
• Active Directory
• Microsoft OS Support


Please refer to the Job Description document for a full list of responsibilities.


This advert closes on Sunday 1 Sep 2024

Proud member of the Disability Confident employer scheme

Resource Dispatcher - Base: Medway, Gillingham EOC

We are not offering Sponsorship for this position

If you are a current SECAmb employee please do not apply to this advert as this is for external applicants only. If you apply and you are successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on theour dedicated Section 2 page on The Zone

What have you done today? Today, I saved a life!

When you ring 999 your call goes through to one of our two Emergency Operations Centres (EOCs). That call often then needs someone to send the appropriate response and decide what operational resources should be sent to emergency incidents.:

We need individuals who have the drive and passion to make a difference to people’s lives, but also the personal resilience to work in a high-pressured environment.

Successful candidates will be able to work well within a team, have fast/accurate typing skills and a good standard of education. This role is suited to people who remain calm under pressure, are good at problem solving and have excellent interpersonal skills, with an empathetic nature.

Please click the following link:https://youtu.be/G3bey1n87Ooto find out more about becoming a Resource Dispatcher.

Successful candidates must be able to prioritise tasks, manage conflicting demands around time and resources; and problem solve to deliver objectives.
• Will vary responsibilities in accordance with the requirements set out by the Dispatch Team Leader or Emergency Operations Centre Manager.
• Effectively manage the deployment and allocation of the full range of resources in line with agreed dispatch deployment policies for the purposes of achieving locally and nationally agreed performance standards.
• Will communicate via phone and radio systems to field operational resources, external agencies and the public.
• Must be able to negotiate and persuade to achieve co-operation and agreement with EOC staff, field operational staff and external agencies.
• Information passed is likely to be highly sensitive and, in some cases, highly distressing (dealing with traumatic circumstances including murders, suicides, child death, major incidents, business continuity incidents etc).
• Ensuring crews are booked on and off duty on the CAD as required.
• Will be required to dispatch one or multiple dispatch desks on shift as instructed by the Dispatch Team Leader or above.
• Will be the primary contact point for resourcing, allocation and deployment for all resources in the dispatch desk(s) that the Resource Dispatcher is covering.
• Appropriately manage, or escalate if required, welfare, response, allocation or other resourcing or staffing issues to the Dispatch Team Leader or above.







Base:Medway, Gillingham EOC

Hours:Full-time 37.5 hours per week

We offer:
• Competitive salary of £25,147 - £27, 596 per annum (subject to hours worked) Plus Unsocial hours enhancements (in accordance to NHS Terms & Conditions Agenda for Change Section 2).
• Unsocial hours enhancements - For all hours that you work between 8pm and 6am Monday – Friday and all-day Saturday you will earn a shift bonus
• 35 days’ annual leave inclusive of Bank Holidays (pro rata)
• Full -time 37.5 hours/week on a core rota pattern
• Free parking
• Blue Light discount card Blue Light Card
• Generous NHS Pension Scheme
• Award winning Wellbeing hub
• Staff networks
• Training and development
• Access to occupational health

Training programme:
• 7 days full time (7.5 hours per day unless otherwise stated)
• Plus 15 mentoring shifts over a 10-week period various shifts
• Has a ‘must’ attend policy, with no annual leave being permitted during this period.
• Comprises of classroom and observing and mentoring periods within the working environment.
• Is designed to fully support full transition to Resource Dispatcher independently.

Sample Rota
• Wk1 - -Friday, Saturday Sunday nights - 18.30-06.30
• Wk. 2 - Thursday and Friday Day - 06.30 – 18.30
• Wk. 3 – Mon, Tues, wed, thurs Night - 18.30 – 06.30
• Wk. 4 - Mon, Tues, Wed, Sat and Sun - Day – 06.30 – 18.30
• Wk. 5 - Relief 2 x 12 hours shift
• Wk. 6 - Relief 3 x 12 hours shift

Management of the full range of resources in line with agreed deployment policies for the purpose of achieving locally and nationally agreed performance standards.

Advises the Dispatch Team Leader (DTL) on resource availability and lost unit hours which impact on patient care and unit hour utilisation.

Updates and maintains such information systems as are required to ensure accurate reporting of clinical information & performance standards.

Maintain accurate and detailed records to assist with retrospective investigation of complaints and clinical incidents. Responsibility for appropriate deployment and directing of all operational resources and personnel, by the analysis of given information ensuring that the nearest most suitable resource is dispatched in order to achieve standards.


This advert closes on Tuesday 27 Aug 2024

Proud member of the Disability Confident employer scheme

Permanent: Full time 37.5 hours

Band 7

Location- Crawley HQ

Interview date: Wednesday 26th June



We have an exciting job opportunity for an Executive Office Manager to join the CEO's Private Office. This role requires an individual with positive attitudes in line with our Trust values and behaviours, excellent attention to detail, highly organised and a skilled communicator. The successful applicant will have excellent interpersonal skills and a solution focused approach to problem solving.

The Chief Executive office is the public face of South East Coast Ambulance Trust and sets the tone and quality of the interface within and outside the organisation. It also supports the Chief Executive in undertaking the leadership of the organisation, performing a wide range of complex tasks, ensuring the safe and secure corporate management of the organisation and the best use of their time.

The Executive Office Manager has a vital and unique role at the Trust. This role holder will provide support to the Chief of Staff and under their direction ensure the Executive Office operates in an agile fashion, effectively and efficiently with complete confidentiality and discretion.

In this role you will:
• Provide oversight and ensure transparency of area and range of initiatives/workstreams aligned to the CEO Trust’s strategic objectives
• Establish and maintain appropriate systems to provide accurate management information including co-ordination and collation of all performance data for the Executive team (e.g. appraisals, training etc) and working with the EA to ensure Asana on a regular basis
• To contribute to the budget/finances of the Executive Office by advising on expenditure, cost savings, and monitoring of relevant budgets, deputising for the Chief of Staff in periods of absence.
• To support the Chief of Staff to provide oversight of the work of the office and provide additional support to the CEO where necessary, particularly regarding more complex correspondence and the co-ordination of briefing and information flows
• Annual progression within pay band
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

We are looking for:

Ideal candidate will have a strong administration/business background, have a strong work ethic, sense of accountability accompanied by an ability to work under pressure. You will have excellent communication and organisational skills and have experience of working in a senior administrative position.


This advert closes on Sunday 23 Jun 2024

Proud member of the Disability Confident employer scheme

Permanent: Full time 37.5 hours

Band 7

Location- Crawley HQ

Interview date: Wednesday 26th June



We have an exciting job opportunity for an Executive Office Manager to join the CEO's Private Office. This role requires an individual with positive attitudes in line with our Trust values and behaviours, excellent attention to detail, highly organised and a skilled communicator. The successful applicant will have excellent interpersonal skills and a solution focused approach to problem solving.

The Chief Executive office is the public face of South East Coast Ambulance Trust and sets the tone and quality of the interface within and outside the organisation. It also supports the Chief Executive in undertaking the leadership of the organisation, performing a wide range of complex tasks, ensuring the safe and secure corporate management of the organisation and the best use of their time.

The Executive Office Manager has a vital and unique role at the Trust. This role holder will provide support to the Chief of Staff and under their direction ensure the Executive Office operates in an agile fashion, effectively and efficiently with complete confidentiality and discretion.

In this role you will:
• Provide oversight and ensure transparency of area and range of initiatives/workstreams aligned to the CEO Trust’s strategic objectives
• Establish and maintain appropriate systems to provide accurate management information including co-ordination and collation of all performance data for the Executive team (e.g. appraisals, training etc) and working with the EA to ensure Asana on a regular basis
• To contribute to the budget/finances of the Executive Office by advising on expenditure, cost savings, and monitoring of relevant budgets, deputising for the Chief of Staff in periods of absence.
• To support the Chief of Staff to provide oversight of the work of the office and provide additional support to the CEO where necessary, particularly regarding more complex correspondence and the co-ordination of briefing and information flows
• Annual progression within pay band
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

We are looking for:

Ideal candidate will have a strong administration/business background, have a strong work ethic, sense of accountability accompanied by an ability to work under pressure. You will have excellent communication and organisational skills and have experience of working in a senior administrative position.


This advert closes on Sunday 23 Jun 2024

Proud member of the Disability Confident employer scheme

• Contract- Permanent Full time 37.5 hours/week
• Band 5 - £28,407 - £34,581 per annum
• Location- Chertsey

We have an exciting opportunity for a Vehicle Maintenance Technician at our Chertsey workshop.

You will be a part of a friendly team working on a rota basis supporting operations. The ideal candidates will need to be flexible and able to work on weekends and bank holidays. There will be an additional unsocial payment for unsocial hours worked. Our workshops are open 7 days a week from 6am – 8pm. This post has a cost of living allowance.

In this role you will:
• Service, repair and maintain a diverse fleet of vehicles and specialist ambulance equipment to emergency use standards, using the requisite skills and expertise in line with current Health and Safety legislation
• Working on a large fleet of Mercedes Sprinter & Vito, Fiat Ducato, Skoda, DAF and Iveco vehicles used by the Ambulance Trust, you will carry out all types of work on our ambulances and service vehicles. If successful, you will be given main dealer training.
• Examine, inspect and report thoroughly on the condition,
roadworthiness or safety of any vehicle or equipment, including testing and use of diagnostic techniques
• Regularly communicate technical information with line managers,
colleagues, other SECAmb staff by phone and e-mail to arrange appointments and prepare vehicles for Ministry Testing at Class IV and VII as per the Ministry of Transport testers manual
• To recover any broken down or immobilised vehicle or equipment in a safe manner without a risk to staff and public or additional
damage to SECAmb property in accordance with accepted legislation.

The successful candidates will have sound experience in vehicle maintenance, fault diagnosis and have experience of applying company policies in respect of safety and maintenance practice and standards.
• NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.







This advert closes on Thursday 30 May 2024

Proud member of the Disability Confident employer scheme

• 5 Months Fixed Term , full time 37.5 hours/ week contract
• Band 6 - £35,612 - £42,618 per annum
• Location ;- Crawley HQ

South East Coast Ambulance Service (SECAmb) NHS Foundation Trust are seeking a skilled, confident and capable individual to take up an exciting fixed term posts, joining a team created to provide an outstanding wellbeing experience for our employees.

This is a clinical role in which you will work as part of the Wellbeing Hub testing a new approach which will pilot the provision of dedicated support in our 111 and 999 call centres, situated in Crawley and Medway. You will work autonomously based in Crawley, and will provide assessment, triage and ongoing support of referrals which may include specialist interventions, and when necessary, signposting to appropriate services for employees experiencing psychological and/or mental health difficulties. You will be supported to do this through weekly Case Management Supervision with an experienced Senior Mental Health Practitioner.
• New NHS employees from April 2008 will be eligible to join the Amended NHS Pension Scheme which provides membership to a final salary scheme with pension linked to pay near retirement.
• During the pandemic this position will be working from home
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Childcare voucher scheme.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Award winning wellbeing hub
• Back up buddy App
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

Applicants should have experience working in mental health services, eager to provide effective advice and clinical guidance with the determination to make a difference to the lives of others. You should be motivated and confident in working with the team to make a difference to the lives of colleagues, enhancing their experience and positively influencing employee satisfaction. You would be part of a team searching for new ways to boost the health and wellbeing of our colleagues, including preventive initiatives and promotion of self-care.

Opportunities to practice as a mental health clinician within an Ambulance Service are rare, particularly in a staff-focussed role and as such these roles will present you with an exciting and unusual opportunity to enhance and expand your clinical skills and experience.
• This exciting role would suit applicants who possess a related qualification, e.g. Nursing Midwifery Council (NMC) Registered Mental Nurse, HPC Occupational Therapist or Mental Health Social Worker. registration with relevant clinical practice as a mental health practitioner in either Acute Inpatients, Crisis Teams, Emergency Department Liaison, Single Point of Access or as a Community Psychiatric Nurse

If this sounds like you, and you have a genuine appetite to support staff who work in a variety of very challenging roles, we would very much like to hear from you.


This advert closes on Thursday 30 May 2024

Proud member of the Disability Confident employer scheme