Bank Administrative Assistant – DCR and counselling admin support
Full-time
Junior Executive
Liverpool, L8 7SS, England
2 months ago
Main Duties and Responsibilities counselling and DCR administrative support: Deliver a high level of customer service in all inte.....
Main Duties and Responsibilities counselling and DCR administrative support: Deliver a high level of customer service in all interactions with patients, registrants and other members of staff to ensure the highest standards of confidentiality, sensitivity and dignity are maintained at all times. Process queries and signpost/refer within the Hewitt Fertility Centre and externally, communicating the information to the registrants, staff and service providers by the most appropriate method dependent upon the service required. Arrange all communication to existing and new registrants. Register and prepare files entering demographic data on database. Maintain an up to date electronic and paper office filing system. Process queries and signpost / refer within the Hewitt Centre and externally, communicating the information to the registrants, staff and service providers by the most appropriate method dependent upon the service required. Arrange communication with Kings College London genetics team and registrants about DNA test results. Arrange communication with registrant representatives / support group Arrange communication to and between existing and new registrants. Register and prepare files entering demographic data on database. Processing counselling referrals Operate in accordance with HFEA Regulations and Trust Departmental Policies and Standard Operating Procedures within the Department. Work flexibly to cover the hours of operation Undertake other duties as required from time to time providing cover for other members of the team.
Official account of Jobstore.