About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Mechanical Craftsperson/PlumberJames Cook University HospitalMiddlesbrough, TS4 3BWFull Time, Permanent (37.5 hours per week) 8-week cycle working a mixture of days and nights (07:00 - 19:00 and 19:00 to 07:00)Salary: £38,000 Shift Allowance Inclusive
Here at Serco, we’re looking for a Mechanical Craftsperson to join us at the James Cook University Hospital, offering a unique opportunity to work in a diverse engineering environment providing a wide scope for development of skills and knowledge as well as making a positive difference in supporting the NHS and community we support. Reporting into the Engineering Team Lead you will be part of the engineering team providing planned preventative and reactive maintenance services across the James Cook University Hospital site as part of Serco’s Hard FM estates service to the NHS. The post holder will ensure that the hospitals’ building, fabric, plant, services, and equipment are maintained to a high standard and ensure their continued safety, efficiency, and reliability. You will carry out maintenance and repairs on a large variety of plant and equipment to include but not limited to:
- Medium Temperature Hot Water systems
- Steam systems, pipelines and associated equipment and safety devices.
- Hot and cold-water systems including cold water service tanks, calorifiers, thermostatic mixing valves etc.
- Hydrotherapy pool
- Medical gas systems
- Decontamination equipment
- Ventilation/air handling systems
- Pump overhauls
- Equipment repairs
- Systems balancing and testing etc.
- An awareness of electrical and building management/control systems would also be beneficial.
What you’ll need to do the role:
- You will need to have completed a recognised appropriate Engineering Apprenticeship or other relevant structured Training Program, appropriate City & Guilds and/or BTEC certification.
- You will need proven experience of working in a similar environment and sound knowledge and understanding of Mechanical Building Services.
- You will need to demonstrate a professional approach, strong awareness to health and safety, good communication and customer service skills and be able to work well in high pressure situations.
Why Serco?Meaningful and vital work: Working within Hard FM at Serco means that you’ll play a critical role in ensuring that patients continue to receive the support that they need 24/7. A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career. Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Holidays: 25 days' annual leave plus bank holidays.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
