Total 29 service centre manager job vacancies in Engineering category in The United States of America

Service Engineer Requirements

1. Job Description:
   1. Drafting of boiler machine, ducting and piping layout plan.
   2. Calculation of project materials
   3. Commissioning and servicing of boiler & thermal oil heater.
   4. Conducting JKKP inspection, attend to JKKP officer
   5. Engineering project supervision and quality inspection

1. Academic qualification and skill sets:
   1. Bachelor degree in Electrical / Mechanical /Energy Related Engineering
   2. Computer & other skills:
      1. AUTOCAD
      2. MS Office, VISIO, ACCESS will be added advantages
   3. Added advantages for below skills:
      1. Qualified Boilerman
      2. Confined space training
      3. Job Safety Analysis
      4. Other Safety courses
   4. Good planning/organizing and inter-personal skills
   5. Service report, operation manual writing skills

1. Competency experiences:
   1. 1-2years working experience on engineering servicing industries
   2. 1-2years working experiences in factory but keen on engineering services
   3. Leader/ supervisor of service team
   4. Added advantages for experience on:
      1. Working with /servicing for pressure vessels or boiler
      2. JKKP requirements, inspection procedure
      3. DOE requirements

1. Personal characteristics:
   1. Strong interest on:-
      1. Learning new knowledge / skills
      2. Problem solving
   2. Able to work under pressure
   3. Strong deadline mindset, customer first thinking.
   4. High cost consciousness

1. Other requirements:
   1. Willing to work on holidays, and emergency on call basis(occasional)
   2. Regular travelling

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Roles

• Lead the design, implementation and execution of system integration projects, ensuring adherence to project timelines, budgets and quality standards.
• Developing and control the full project-plan lifecycle and identify project responsibilities, delegating phases and elements, acquire necessary research and materials or tools, project site evaluation for project execution.
• Clarify and communicate project scope of supply, explain engineering design, process flow diagram and plans with customers confidently and precisely.
• Conduct site visits to assess client needs, conduct installations and deliver training sessions to end-users on system operation and maintenance best practices.
• Produce detail engineering design on the process according to respective standard (GEP and GMP) and create process flow diagram, layouts, 3D drawing and effective presentation on processes via FDS, Functional Design Specification.
• Works closely with internal and external stakeholders to execute project plans according to project requirements, standard, quality and safety compliance, local authorities, third party inspection, process warranty and after sales services.
• Develop and maintain project documentation, including technical specifications, schematics and user manuals.
• Perform maintenance on the process equipment and restore equipment to normal operating condition and produce service report.
• Provide technical support and troubleshooting assistance to clients, addressing issues related to system performance, maintenance and upgrades.
• Assist customers to plan intervals of preventive maintenance, spare parts inventory, analyse risk and recommend consumable and critical spare parts purchase.

Qualifications

1. Diploma or Bachelor’s degree in any related engineering field.

2. Fresh graduate or 2 years of experience in any engineering field.

3. Strong interpersonal skills and confident.

4. Excellent verbal and written communication skills to work comfortably with people at all levels.

5. Results-oriented, self-motivated, energetic, professional, reliable, and a team player.

6. In-dept technical knowledge in engineering field.

7. Technical minded, attentive learner and detail-oriented.

8. Problem solving skill.

9. Able to travel locally and overseas.

Perks & Benefits

• Personal leave
• Personal development opportunities

Responsibilities

• To provide sales and services to existing and prospective customers
• To provide Industrial water treatment plant solutions and improvement plans to customer.
• Respond to customer complaints in a timely manner.
• Plan, Organize and Control task for Engineers, Supervisors and Technicians
• Support superior offices in the Planning, Organizing and Controlling of Supervisors and Technicians
• Prepare, schedule, coordinate and monitor assigned service orders.
• Attend site visit, as and when required, and interact with existing and prospective customers with the aim of securing business orders.
• Delegate tasks to team members according to their individual skill sets, experience and abilities to ensure efficient completion of the work orders.
• Undertake assignments, ad-hoc tasks and related duties as and ehrn required.
• Participate in ISO 9001, ISO 14001 and ISO 45001 activities.

Requirements

• Fresh graduates are encourage to apply
• Minimum 1 to 2 years for Junior , 3 to 4 years working experience in Industrial Water Treatment System for Senior positions.
• Preferably with basic / intermediate knowledge of Electrical Controls and Mechanical Operation on waste water / ultrapure water environment
• Bachelor's Degree (Science / Engineering/Technology).
• Basic knowledge of relevant laws and legislations which are enforced by Department of Environment and Department of Safety & Health.
• Candidates must have own transport and with valid car driving license.
• Willing to travel and with good communication & leadership skills.
• Working experience with ISO 9001, ISO 14001 and ISO 45001 standards.
• Competent person with CePIETSO (BP,PCP) Certified Environmental Professional in Industrial Effluent Treatment System will be added advantage.
• Candidate require to work in Penang & Kulim site.
• Candidate fluent in mandarin preferred as role requires to deal with mandarin speaking clients

Perks & Benefits

• Career Development and Opportunities
• Medical & Personal Insurance Benefit
• Personal leave

Requirement:

• Possess at least Diploma / Degree in Business Management or Mechanical Engineering field
• Those without tertiary qualification but with working experience in related field will also be considered
• Be able to work independently with minimum supervision, positive work attitude and able to multi-tasking.
• Able to travel outstation 
• Good interpersonal skill & good command of spoken & written Mandarin, English & Malay

Responsibilities:

• Experience in building materials manufacturing environment will be added advantage.
• Oversees daily operations, production, and staff management, ensuring efficient production, quality control, safety compliance and customer satisfaction
• Salary will commensurate with qualification & working experience

要求：

• 至少擁有商業管理或機械工程領域的文憑/學位
• 沒有高等教育學歷但有相關領域工作經驗的人也將被考慮
• 能夠在最少的監督下獨立工作，積極的工作態度並能夠同時處理多項任務。
• 能夠出差出差
• 良好的人際交往能力以及良好的普通話、英語和馬來語口語和書面表達能力

職責：

• 有建材製造環境經驗將更具優勢。
• 監督日常營運、生產和員工管理，確保高效生產、品質控制、安全合規和客戶滿意度
• 薪資將與資格和工作經驗相匹配

職責

• 為現有和潛在客戶提供銷售和服務
• 為客戶提供工業水處理廠解決方案和改進計劃。
• 及時回應客戶投訴。
• 規劃、組織和控制工程師、監工和技術人員的任務
• 支持上級單位對主管和技術人員的計畫、組織和控制
• 準備、安排、協調和監控分配的服務訂單。
• 根據需要參加現場考察，並與現有和潛在客戶互動，以確保業務訂單。
• 根據團隊成員的個人技能、經驗和能力將任務委派給他們，以確保有效率地完成工作訂單。
• 根據需要承擔指派、臨時任務和相關職責。
• 參與 ISO 9001、ISO 14001 和 ISO 45001 活動。

要求

• 鼓勵應屆畢業生申請
• 初級職位至少 1 至 2 年，高階職位至少 3 至 4 年工業水處理系統工作經驗。
• 最好具有廢水/超純水環境的電氣控制和機械操作的基礎/中級知識
• 學士學位（科學/工程/技術）。
• 了解環境部和安全與健康部執行的相關法律和法規的基本知識。
• 候選人必須擁有自己的交通工具並持有有效的汽車駕駛執照。
• 願意出差，具備良好的溝通與領導能力。
• 具備 ISO 9001、ISO 14001 和 ISO 45001 標準的工作經驗。
• 擁有 CePIETSO（BP、PCP）認證的工業廢水處理系統環境專家的合格人員將獲得額外優勢。
• 候選人需要在檳城和居林工地工作。
• 優先考慮能流利普通話的候選人，因為該職位需要與講普通話的客戶打交道

津貼和福利

• 職業發展和機會
• 醫療及個人保險福利
• 事假

角色

• 領導系統整合專案的設計、實施和執行，確保遵守專案時間表、預算和品質標準。
• 制定和控制整個專案計畫生命週期，並確定專案責任、委派階段和要素、取得必要的研究和材料或工具、專案執行的專案現場評估。
• 自信、準確地與客戶澄清和溝通專案供貨範圍，解釋工程設計、工藝流程圖和計劃。
• 進行現場訪問以評估客戶需求、進行安裝並向最終用戶提供有關係統操作和維護最佳實踐的培訓課程。
• 根據各自的標準（GEP 和 GMP）對製程進行詳細的工程設計，並透過 FDS、功能設計規範建立製程流程圖、佈局、3D 繪圖和有效的製程示範。
• 與內部和外部利害關係人密切合作，根據專案要求、標準、品質和安全合規性、地方當局、第三方檢驗、流程保固和售後服務執行專案計劃。
• 開發和維護專案文檔，包括技術規格、原理圖和使用者手冊。
• 對製程設備進行維護，使設備恢復正常運作狀態並出具維修報告。
• 為客戶提供技術支援和故障排除協助，解決與系統效能、維護和升級相關的問題。
• 協助客戶規劃預防性維護間隔、備件庫存、分析風險並建議消耗品和關鍵備件採購。

資格

1. 任何相關工程領域的文憑或學士學位。

2. 應屆畢業生或在任何工程領域有 2 年經驗。

3.人際溝通能力強，自信。

4. 優秀的口頭和書面溝通能力，能夠與各個層級的人輕鬆合作。

5. 以結果為導向，自我激勵，充滿活力，專業，可靠，具有團隊合作精神。

6. 深厚的工程領域技術知識。

7. 具有技術頭腦，善於學習，注重細節。

8.解決問題的能力。

9.能適應國內外出差。

津貼和福利

• 事假
• 個人發展機會

Job Description :

Role Description

1. Fully understand the technical concepts being offered by the Group of Companies (GoC) in Green Energy Solutions (GES) (i.e. Renewable Energy, Energy Efficiency, Energy Storage, Electric Mobility, etc.) especially Solar PV Systems, Battery Energy Storage Systems (BESS), EV charging infrastructure, etc.
2. Participate in proposal preparation, quotation, costing process/evaluation (if applicable) and participate in tender preparation and communicate with customer clearly in person and via official communication channels.
3. To efficiently & effectively develop, manage and monitor investment projects such as GES (RE/EE/EV) investments for GoC (exclusively for Solar PPA/EE EPC only).
4. Maintain/manage a good relationship with Key Account Client (KAC) and help work closely with Project Team to resolve operational related matters (when necessary) to ensure a high performance level is constantly maintained with KAC to position the GoC for obtaining more constant project leads which will be converted to sales revenue.
5. Develop new relationship with potential new Key Account Client (KAC) by engaging on educating/perform marketing activities (i.e. New Product/Technology or Case Study presentation) to develop business opportunities (i.e. new project to solve specific technical problem with the GoC’s technological solution). The end goal is to secure the potential KAC to be a permanent KAC after securing a project which contributes to the Group’s revenue and profitability.
6. To understand the concept of promoting the GES solutions (offered by GoC) for different types of application across different industries. (For any assistance, employee shall seek training needs from supervisor or company subject experts (internally/externally).
7. Gather customer business short/medium/long term needs/requirements to tailor the right solution with GoC’s products & solutions to help the customer succeed in its project goals.
8. To be aware of company’s/department’s Annual KPI (i.e. target revenue and profit) and stay on track. To discuss on solutions and challenges at any time to ensure alignment with all stakeholders to achieve KPI.
9. To be aware of and counter the competitor’s threats in the market by educating the customer on GoC's key values and benefits during face to face presentation or during tendering.
10. To always ensure that the key line of communication between client and GoC’s representatives is clear and declared as soon as possible (even when there are changes), this includes being the intermediary between the Project Team/Legal Team and the Client.
11. Facilitate & discuss (with internal departments) strategy during tendering and Asset Management in order to meet the client goals (i.e. project delivery timeline, tender target price, technical solutions, client expectations, QHSE goals, etc.) 
12. To always be up to date on the latest Strength/Weaknesses/Opportunity/Threats (SWOT) and engage with internal peers to help educate others on GoC’s key values and benefits in all its offerings when compared to external competitors.
13. Update project status on a weekly basis in the tracking system as well as update the Supervisor/Manager on the current status of each Asset to Manage and/or Tender/Quotation being prepared.
14. To research (latest industry trends, electricity industry regulations, etc.) and share knowledge on any changes required on GoC solutions for various applications with different clients and market segments when external law, regulations, environment, competitor activity develops against the GoC’s status quo.
15. To perform & manage any other ad-hoc duties/tasked matters as assigned by the supervisor/management/manager.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Regular team activities
• Medical insurance

Job Scope

1) Manage construction activities and progress independently, able to understand structural drawing, specifications and requirements.

2) Supervise structural/architectural works, co-ordinate with client's representatives. 3) Supervise and lead a team of workers and sub contractor to perform on site works. 4) Resolve design site problems encounter during the construction period. 5) Ensure the quality of work.

6) Responsible for implementing the work plan of the project manager.

7) Prepare daily progress report and work schedule .

8) Oversee quality control and safety and health matters on site.

9) Attend projects meetings.

Requirements

1) 3-4 years of working experiences in construction (infrastructure).

2) Civil Engineering or equivalent professional qualification.

3) Effective team player with interpersonal skills and the ability to work with remote teams. 4) Excellent time management and independent decision-making skills.

5) Self-motivated and proactive.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Job Scope

1) Participate in the preparation and review of project technical proposals to ensure designs comply with the standards and specifications.

2) Responsible for the preparation, review and submission of technical documents, such as RFIs, drawings and other related materials

3) Prepare the shop drawings to ensure that technical details and design as requirements.

4) Submit samples including review and approval.

5) Provide reply to rectify solution/proposal for NCRs.

6) Prepare and update project schedules.

Requirements

1) Education: Bachelors degree or above in Engineering Management, Civil Engineering, Architectural Engineering or a related field.

2) Experience: Over 5 years of experience in engineering project technical management, with preference given to candidates with experience in high-rise residential projects.

3) Professional Skills: Familiarity with engineering project technical standards and specifications with the ability to resolve complex technical issues, and independently prepare construction proposals and detailed drawings.

4) Software Skills: Proficient in AutoCAD, Office and other engineering management software.

5) Personal Qualities: Strong teamwork and communication skills, high level of responsibility and the ability to work under pressure.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

工作範圍

1) 獨立管理施工活動和進度，能夠看懂結構圖、規範和要求。

2) 監督結構/建築工程，與客戶代表協調。 3) 監督並帶領工人和分包商團隊進行現場工作。 4）解決施工期間遇到的設計現場問題。 5）保證工作品質。

6）負責執行專案經理的工作計畫。

7) 準備每日進度報告和工作計畫。

8) 監督現場品質控制和安全衛生事宜。

9) 參加專案會議。

要求

1）3-4年建築（基礎設施）工作經驗。

2) 土木工程或同等專業資格。

3) 具有良好的團隊合作精神，具備人際溝通能力以及與遠距團隊合作的能力。 4）優秀的時間管理和獨立決策能力。

5）自我激勵和積極主動。

津貼和福利

• 津貼（旅費、交通費等）

Responsibilities:

• Provide after sales service support for key customers related residential PV and ESS systems through telephone and email to achieve good customer satisfaction
• Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
• Support line manager to oversee residential PV and ESS systems support operations and handle escalation enquiries raised
• Conduct field services with team and service partners in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs
• Perform basic O&M by monitoring systems remotely and basic warranty work
• Conduct products testing fault diagnosis and repairs at workshop
• Track complex technical problems and coordinate with internal teams (technical and R&D team) to efficiently deliver high quality solutions to customers’ issues
• Continuously develop knowledge of all relevant products and services
• Communicate with the management, sales team and customers to support the business development

Job Requirement:

• Electrical Engineering, Renewable Engineering and or similar background
• Excellent communications skills (Written and Verbal) in English
• Excellent and professional telephone customer service skills
• Attention to detail and able to understand the big picture
• Strong problem-solving and analytical skills
• Strong organisation and time management skills handling multiple tasks at once

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Position Summary

The Service Engineer is responsible for providing high quality customer support through on-site services as well as leading product commissioning, maintenance, repairing and training. He/she will be supporting customers through the service team and directly on the hotline or email. This is a permanent full-time role with frequent inter-state and occasional overseas travel.

Key responsibilities:

• Service management, process optimization, service offers and proposals
• Service partner management, including contracting, work evaluation, etc.
• Conduct service sales work to meet the yearly target (Optional)
• Oversee the field service operation from pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
• Ensuring that the on-site services comply with the local work health and safety requirements
• Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner
• Keep a good record of the service cases, spare parts & unit inventory, consumption records and service revenue & expenses
• Organize, participate and accompany customers on long-term cooperation greeting and social activities.
• Communicate with the management, sales team, local service partners and customers to support the business development.

Education & Experience:

• Bachelor’s degree or above in Electrical Engineering or other Engineering related course
• Minimum 3 years' experience in service in renewable energy industry or power electronics industry
• Hands-on Solar PV experience for 2 years min. (project installation and
• commissioning).

Skills:

• High level of commitment and responsiveness
• Demonstrated leadership and teamwork skills
• Strong technical understanding on energy storage system and PV Inverter
• Project management skills in an international environment with stakeholders across the globe
• Excellent written, verbal communication skills and negotiation skills
• Excellent communication skills in English. Chinese language is a plus
• Proficiency with computer programs/software (Microsoft Office)

Knowledge in Scada is an advantage

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
• Providing trainings and support to regional service engineers and service partners.
• Providing remote support to customers through telephone and email.
• Ensuring that the field services comply with the work health and safety requirements.
• Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner.

Job Requirement:

• Bachelor’s degree or above in electrical engineering.
• Good command of English, both speaking and writing.
• Excellent and professional customer service skills.
• Able to travel overseas regularly in the APAC region (primarily within Southeast Asia).
• Superior time management and organisational skills.
• Be a team player and great attention to detail.
• Ability to multi-task with excellent follow up skills.
• Responsible for the work and your customer.
• Experience in a technical support or customer service role within the solar PV industry.
• Hands-on experience in PV inverter repairs and commissioning.
• Fresh graduates are welcome to apply.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Duties and Responsibilities

• Assist and supporting the superior to provide after-sales services and support including installation, commissioning, upgrading, user training, corrective and preventive maintenance of equipment.
• Assisting in lab for calibration job.
• responsible for documenting customer service activities.
• maintaining customer records, and providing customer feedback to management.
• Performs other tasks as assigned from time to time.

Requirements

• Degree in Electronic & Electrical/Mechanical Engineering
• Conversant in English, Bahasa Malaysia
• Basic Programmable Logic Controller (PLC) knowledge is an added advantage
• Presentation/ demonstration skills
• Positive working attitude
• Fresh graduate or 1 year experience in Electronic & Electrical/Mechanical Engineering Field 

Job Benefits

• Incentive and bonus
• Allowance
• Personal leave
• Personal development opportunities

Working conditions and physical environment 

• Working hours from 830am – 6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.