Total 3 programme director job vacancies in Engineering category in D14 Geylang, Eunos

Be a Part of Something BIG!

The Director, Infrastructure Engineering is accountable for transforming Singtel IT endpoints to meet the business needs in collaboration, mobility, unified communication & productivity enhancement. The goal is to constantly improve the overall user experience and satisfaction while using Singtel endpoint devices.

This role is responsible for leading and managing all IT endpoint operations and projects to constantly improve the overall user experience in using Singtel endpoint services. The role requires consistent and regular feedback and review with our internal stakeholders and users across multiple locations. In addition, the role is responsible for the day-to-day endpoint service availability and improvements include active management of partners and service providers supporting the applications and infrastructure in the following service domain:

• Singtel SOE devices incl mobile devices
• Unified Communication incl conferencing facility
• IT Service Desks & Care Centres
• Active Directory services

The scope covers more than 8000 users across all Singtel offices as well as overseas locations (eg. Off-shore call centres, delivery centres, SGO, etc).

The position is expected to manage a team of up to 40 headcounts, budgets and contracts related to endpoint services. As a key member of Technology Infrastructure Leadership Team, the Director must be able to work across cultural boundaries supporting a hybrid on-shore / off-shore delivery model.

Make an Impact by

• Lead and Champion IT Endpoint Transformation Initiatives and services for Singtel
• Develop Long-term strategic roadmap for IT Endpoint and all relevant IOT devices
• Alignment with IT Workplace services team in strategy and planning with company's business requirements.
• Accountable for delivering a IT Endpoint solution which are scalable, adaptable and in line with ever changing business needs.
• Management of the risks associated with endpoint assets through appropriate standards and IT policies.
• Direct or indirect involvement and oversight of the development of policies, standards and guidelines that direct the selection, development, implementation and use of IT Endpoint within the enterprise.
• Conduct training to build employee knowledge and skills in the use of endpoint technologies and tools.
• Accountable for the capacity, supportability and lifecycle management of the IT Endpoint infrastructure.
• Responsible for the day-to-day running of IT Endpoint Services
• Ensure compliance to security policies and standards and drive a strong security culture within the department.
• Partner internal security functions to deliver safe and reliable services to business units and users.

Service Levels

The role is responsible for ensuring that the in-scope infrastructure performs to or above agreed Service Levels with Singtel businesses and subsidiaries.

Capability - Internal

The Director for IT Endpoint Services is responsible for continuous improvements in internal capability to ensure that Singtel Group IT maximizes the business values from the use of emerging digital technologies.

Capability - External

The Director for IT Endpoint Services is responsible for achieving the maximum possible value for its externally allocated operational budget.

Infrastructure Lifecycle Management

The Director for IT Endpoint Services, in partnership with Infrastructure Architecture, is responsible for the ongoing lifecycle of IT Endpoints within the Group IT portfolio and must ensure that the infrastructure is at supported levels and has enough capacity as to not impede business usage.

AOP Planning & Execution

The Director for IT Endpoint Services is responsible for ensuring that capacity growth and all infrastructure remediation capital is allocated and executed efficiently to maximise the reduction in operational risk across the infrastructure portfolio.

Delivery

The Director for IT Endpoint Services is responsible for ensuring that project/programs include the retiring or remediation of existing and related systems

Skills for Success

• An IT professional with extensive experience (>10 years) in a competitive IT environment, including at least 5 years at a management level
• Degree related to Business Management, Information Technology or Technology Engineering.
• High-level Knowledge of industry standard & architectures in Endpoint technology
• Working knowledge of Office365, AD, Exchange, VC, VDI, MDM, etc.
• Proven ability to manage and motivate a mixed workforce of internal and outsourced resources to achieve maximum efficiency and results
• Must have technical exposure to technology vendor management
• Must have basic commercial background understanding the concept of Total Cost of Ownership
• Must be articulate and passionate to drive policy and process definitions and governance through the organization
• Demonstrable background in the design and implementation EUT solutions on a large, enterprise scale
• Experience in leading a technical work team
• Excellent understanding of technology trends in the IT Endpoint space.
• An ability to convey ideas at all levels to including less technical audiences
• Solid knowledge of the drivers of core operational principles such as separation of duties, capacity, performance and information security principles.
• Ability to work effectively in both an insourced as well as outsourced operational delivery model.
• Strong task, cost and time management skills
• Ability to lead a virtual team across organization boundaries
• Collaborative style across technical teams

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description:

The Project Director will be responsible for overseeing and managing multiple projects within the organization, ensuring they are completed on time, within budget, and to the highest quality standards. The role involves strategic planning, resource management, risk assessment, and stakeholder communication. The Project Director will lead project teams, coordinate with various departments, and ensure alignment with the company’s goals and objectives.

Key Responsibilities:

1. Project Management:Lead and manage multiple projects from initiation to completion.
   Develop detailed project plans, including scope, timeline, resource allocation, and budget.
   Monitor project progress and performance, ensuring projects stay on track and within budget.
   Identify, assess, and mitigate project risks and issues.
2. Team Leadership:Build, lead, and motivate project teams.
   Assign tasks and responsibilities to team members.
   Provide guidance, support, and training to ensure team members’ success.
   Conduct regular team meetings to monitor progress and address any challenges.
3. Stakeholder Communication:Serve as the primary point of contact for project stakeholders.
   Communicate project status, updates, and key milestones to stakeholders.
   Ensure stakeholders’ expectations are managed and met.
4. Strategic Planning:Align project objectives with the company’s strategic goals.
   Develop and implement project strategies to achieve business objectives.
   Evaluate project outcomes and recommend improvements for future projects.
5. Resource Management:Allocate and manage resources efficiently to ensure project success.
   Coordinate with different departments to secure necessary resources.
   Monitor resource utilization and adjust as necessary to meet project demands.
6. Quality Assurance:Ensure projects meet quality standards and regulatory requirements.
   Implement and maintain quality control processes and procedures.
   Conduct regular quality reviews and audits of project deliverables.

Requirements:

1. Education:Bachelor’s degree in Project Management, Business Administration, Engineering, or related field.
   Master’s degree or MBA is preferred.
   Project Management Professional (PMP) certification or equivalent is highly desirable.
2. Experience:Minimum of 10 years of experience in project management.
   Proven experience managing large-scale, complex projects.
   Experience in [specific industry] is preferred.
3. Skills:Strong leadership and team management skills.
   Excellent organizational and time-management abilities.
   Exceptional communication and interpersonal skills.
   Strong analytical and problem-solving skills.
   Proficient in project management software (e.g., Microsoft Project, Asana, Trello).
4. Knowledge:In-depth knowledge of project management methodologies and best practices.
   Understanding of budget management and financial analysis.
   Familiarity with quality assurance processes and standards.
5. Personal Attributes:High level of initiative and self-motivation.
   Ability to work under pressure and meet tight deadlines.
   Strong attention to detail and commitment to excellence.
   Flexible and adaptable to changing project demands.

Working Conditions:

• This position may require occasional travel to project sites.
• Ability to work flexible hours to meet project deadlines.

Engineering Solutions Development Director - APAC

What this job involves

Leading the Engineering Solutions function for APAC

This is a Leadership role responsible for leading functional Solutions Engagement with the Geo and Product Sales Organisation in order to design an optimal, regionally and globally consistent engineering services solution for new bids. The role is the single point of contact from EO, APAC for all major regional and global bids. In order to be effective the Engineering Solutions Director will work closely with APAC EO Regional Lead and Hub leads to coordinate due diligence, scope assessments and design a locally viable and regionally scalable organisation structure and solution for new bids.

Designing best in class engineering services solutions

In this role, you will be required to:

• Provide engineering input for development of the Workplace services solutions for new bids and renewals.
• Leverage broader JLL Engineering Operations, Product and Global Ops expertise to help Solutions Development best in class solution for Workplace services bids and renewals.
• Ban active member of the Regional and Global Engineering community
• Work collaboratively with the Asia Pacific hub EO leads and Country engineers to validate scope, conduct DDs and recommend organisation structures, technology solutions and delivery solution for Engineering to bid and renewal leads in the SD organization
• Where required engage with the Global Engineering Products team in developing a solution that is scalable, consistent while being regionally viable and pragmatic.
• Support Sales and growth of Data Centre sector FM and IT services in APAC while promoting DC lifecycle products
• Develop a Scalable Organisation structure for Sales and Transition support in Engineering Operations for APAC.
• Support data centre business pursuits with divisional and regional businesses working closely with the DC Ops Lead for APAC
• Monitor market trends and changes to ensure that JLL provides industry best practice in the delivery of Engineering Services

Building strong relationships

• Build strong working relationships with Business Technology, Technology Sales, SCMP and Accounts organisation to help design a best in class engineering services solution.
• Work closely with Bid teams in development of standard and customisable Sales collateral and host it on JLL Sharepoint.
• Work closely with Engineering Sales and Transition counterparts in other regions of EMEA, AMR and LATAM for global bids.
• Implement standard business operating mechanisms such as regular team meetings, strategic review forums, training conferences and regular analysis and reporting processes to ensure team engagement and alignment and to provide an effective and efficient Engineering Solutions Development.
• Maintain effective communications with external and internal clients, technical personnel and key management

Risk Management and Compliance Leadership in the domain of CEM

• Leading the South East Asia CEM organization, the role will report into the APAC lead of Engineering Operations for the Sales element of the JD and to the Hub EO lead of South East Asia for the governance of CEM program for SEA.
• Responsible to drive operational excellence within SEA for CEM accounts focusing on operational performance/compliance
• Actively participate in Engineering Operations and CEM Board activities by attending required meetings and developing and implementing programs and procedures on a priority basis so as to support the Engineering platform and strategy.
• Position could require up to 40% travel.