Total 39 Junior Executive it support executive job vacancies in Engineering category in The United States of America

Responsibilities:

• Support sales executives with solution selling into prospect account base.
• Successfully match customer pain/requirements to proposed solutions.
• Create and deliver powerful presentations and demos that communicate clearly the uniqueness of the value proposition.
• Effectively communicate client needs to the R&D teams for future product enhancements.
• Collect and document competitive intelligence.

Requirements:

• Proven work experience as a Sales Engineer/Executive with 1-2 years in Engineering field
• Proven track record selling complex enterprise solutions.
• Ability to creatively explain and present complex concepts in an easy to understand manner.
• Strong technical background with is an added value
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Willingness to travel.
• Possess at least a Bachelor's Degree in Business Administration or equivalent, preferably with a numeracy base.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 支援銷售主管向潛在客戶群銷售解決方案。
• 成功地將客戶的痛點/要求與建議的解決方案相匹配。
• 創建並提供強大的演示和演示，清楚地傳達價值主張的獨特性。
• 有效地將客戶需求傳達給研發團隊，以實現未來產品的改進。
• 收集並記錄競爭情報。

要求：

• 擁有 1-2 年工程領域銷售工程師/主管的豐富工作經驗
• 擁有銷售複雜企業解決方案的良好記錄。
• 能夠以易於理解的方式創造性地解釋和呈現複雜的概念。
• 強大的技術背景是附加價值
• 紮實的書面和口頭溝通能力。
• 優秀的表達能力和創造力。
• 願意出差。
• 至少擁有工商管理學士學位或同等學歷，最好有算術基礎。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

JOB DESCRIPTION

EDUCATION:

• Bachelor’s degree preferably in Safety or Engineering

WORKING EXPERIENCE:

• Approximately 2 years relevant experience in Safety & Health.
• Experience in ISO45001.
• Good English and Malay communication skills.

JOB RESPONSIBILITIES:

·       Implement S&H activities in the workplace

·       Safety improvement project

·       Accident investigation and corrective action

·       Conduct and organize

·       Prepare S&H documentation

·       Ensure compliances with OSHA and any standard operating procedures

WORKING ENVIRONMENT AND BENEFITS:

• 5-days week
• Working Hours 8am to 5pm
• Free parking
• Uniform provided
• Training & Developments
• Course subsidies for self-developments
• Health care
• Medical cover for family
• Retirement Benefits
• Hospitalisation Insurance
• Personal Accident Insurance
• Subsidise meal
• Dental Care
• Monthly performance Incentives

Job Description :

• Provide technical support to customers, ensuring timely and effective solutions to technical issues.
• Troubleshoot technical problems and collaborate with the Research & Development department to resolve complex issues.
• Develop technical documentation, including user manuals, troubleshooting guides, and FAQs.
• Conduct training sessions for customers and internal staff on product use and troubleshooting techniques.
• Continuously update knowledge of product feature, technical specifications, and industry trends.

Requirements :

• Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.
• Prior experience in technical support or a similar role, preferably in the electrical or electronics industry.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communications skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in using diagnostic tools and troubleshooting techniques.
• Experience with electrical protection systems and energy monitoring solutions is a plus.

What We Offer :

• On-the-job training to equip you with the necessary skills and knowledge.
• Opportunities for professional growth and career advancement.
• A supportive and collaborative work environment.
• Exposure to the latest industry trends and technologies.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

• 為客戶提供技術支持，確保及時有效地解決技術問題。
• 解決技術問題並與研發部門合作解決複雜問題。
• 開發技術文檔，包括使用者手冊、故障排除指南和常見問題。
• 為客戶和內部員工舉辦產品使用和故障排除技術的培訓課程。
• 不斷更新產品特性、技術規格和產業趨勢的知識。

要求：

• 電機工程、電子工程或相關領域的學士學位。
• 具有技術支援或類似職位的經驗，最好是在電氣或電子行業。
• 強大的解決問題能力和對細節的關注。
• 優秀的書面和口頭溝通能力。
• 能夠作為團隊的一部分獨立工作和協作。
• 熟練使用診斷工具和故障排除技術。
• 有電氣保護系統和能源監控解決方案經驗者優先。

我們提供什麼：

• 在職培訓，讓您具備必要的技能和知識。
• 專業成長和職業發展的機會。
• 支持性和協作性的工作環境。
• 接觸最新的產業趨勢和技術。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Responsibilities

• Manage IT infrastructure (including SDWAN and cybersecurity solutions), servers (including VM) and backup solutions (on-premises and cloud)
• Manage various IT assets including user PC, Retail POS and peripherals, printers (including barcode printers), electronic shelf labels, digital signage, mobile phones and tablets etc.
• Manage various SAAS solutions including Microsoft 365
• Problem solving, troubleshooting & user support
• Project management of IT initiatives
• Liaising with various external vendor solution providers
• User training, UAT, user/system documentation and change management.
• Assist in developing and implementing IT policies, protocols, procedures, solutions, and best practices including incident reporting on containment and remediation.
• Be part of project management team on IT initiatives (including system updates and migrations) starting from managing timelines, requirements gathering, specifications, sourcing of solutions, evaluation of solutions, managing implementation process including UAT, user training and system documentation.
• Assist to conduct regular system audits, regular checks on network and data security and testing to detect issues within the IT systems.
• Identify opportunities to improve and update software and systems for higher productivity.

Prerequisites

• Minimum 3 years work experience in IT support, systems administration, or network management, experience in setting up or maintaining basic infrastructure (networking, server setups) is a plus.
• Diploma in Computer Science, Information Technology, Network Engineering, or related field.
• Familiar with configuring and maintaining servers, workstations, and network devices.
• Good analytical, logical and problem-solving skills.
• Team player and able to independently and self-motivated.
• Able to communicate clearly with both technical teams and non-technical staff.

MORE INFORMATION:

• Company: Well-reputable Government-Linked IT Organization; located in Central North-East Area
• Working Hours: Monday – Friday (8.30 AM – 6 PM)
• Benefits (on top of basic monthly salary): Phone Allowances (up to S$ 30/month)

+ Variable Performance Bonus, Annual

+ Other Attractive Employee Benefits (i.e.: 14 Days of Annual Leaves, Medical & Insurance Benefits, etc.)

RESPONSIBILITIES:

• Providing system support, managing/ maintaining of IT System [Network, Desktop & Server Infrastructure (including set-up, maintenance of servers, storage equipment, and conducting backup & data recovery activities)].
• Providing support for server administration, database support (for MSSQL DB), and systems (virtual/ physical servers)
• Performing Patch Management and hardening
• Other ad-hoc duties as assigned

REQUIREMENTS:

• Have relevant experience (1 – 2 years, minimally) with IT System Engineering (with Active Directory, DHCP, DNS, VMware, Storage, Windows 2008/2012/2016 Servers, etc.)
• Required to provide stand-by support on rotating basis among team members

To Apply, please kindly email your updated resume to clara.mon@tg-hr.com

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Collaborate with vendors to implement project enhancements.
• Develop and maintain implementation and enhancement project plans.
• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Scheduled Monthly Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What attributes should you possess?

• Able to work on stand-by schedule.
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Relevant experience in electrical installation and electrical maintenance is an advantage.

What qualifications and/or experience should you have?

• Diploma / NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.

We are seeking a motivated Assistant Engineer (Sales & Marketing Support) to join our dynamic team! This role will serve as a bridge between our engineering, sales, and marketing teams, ensuring seamless communication and support. The ideal candidate will bring a combination of technical expertise and customer-oriented skills to assist in delivering exceptional service to our clients.

Job Scope:

Technical Support for Sales Team:

• Provide technical assistance and product knowledge to the sales team during customer meetings, presentations, and calls.
• Prepare technical documentation, product specifications, and comparison reports for sales presentations.

Customer Interaction & Troubleshooting:

• Assist in addressing technical inquiries from clients and help troubleshoot product-related issues.
• Participate in customer meetings to explain technical aspects of UF membranes and their applications.

Project Support:

• Collaborate with the sales team to support technical aspects of client projects, including sizing and selecting appropriate UF membrane products for specific applications.
• Monitor project timelines and provide updates to the sales team to ensure smooth coordination with customers.

Market Research & Product Development Input:

• Conduct market research to understand customer needs, competitor products, and industry trends.
• Provide feedback to the R&D and production teams regarding potential improvements or modifications to the UF membrane products based on customer feedback and market demand.

Training & Product Demonstrations:

• Organize and conduct product training sessions for the sales team, distributors, and customers.
• Assist in product demonstrations and pilot installations for potential clients to showcase membrane performance.

Documentation & Reporting:

• Maintain detailed documentation of customer interactions, technical issues, and solutions provided.
• Prepare regular reports on customer feedback, product performance, and sales support activities.

Collaboration with Marketing Team:

• Work closely with the marketing team to develop technical content for brochures, presentations, and marketing materials.
• Assist in planning and executing marketing events, such as exhibitions, webinars, and customer workshops.

Qualifications:

Educational Background:

• Bachelor’s degree in Engineering (Chemical, Environmental, Mechanical, or related field).
• Knowledge of water treatment or membrane technology is a plus.

Technical Knowledge:

• Ability to read technical drawings and understand product specifications.
• Familiar with AutoCAD or Solidworks
• Programming and Data analysis will be a plus

Communication Skills:

• Strong verbal and written communication skills.
• Ability to explain technical concepts to non-technical audiences and prepare technical reports.

Problem-Solving & Collaboration:

• Good analytical skills to troubleshoot and address customer needs.
• Team player with the ability to work across different departments.

We are looking for engineers to provide preventive and corrective maintenance on IT network and infrastructure systems to ensure high availability and serviceability of our customer’s network and communication systems.

Maintenance of IT network and infrastructure systems including:

a) Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible

b) Perform routine preventive maintenance to minimise unscheduled system downtime

Requirements:

• Diploma in Electronics/Information Technology/Telecommunication or related discipline

• Job required standby 24/7 after office hours when needed, including weekends and public holidays

• Possess Class 3/3A Driving License

• Those who have no experience are welcome to apply, training will be provided

• 8.00am-5.30pm/Monday-Friday with standby

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What qualifications and/or experience should you have?

• NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.
• Fresh graduates are welcome to apply

i. Minimum a degree in Information Technology or equivalent
ii. Minimum 2 years of relevant working and technical IT experience
iii. Pleasant disposition and good social etiquette with good spoken and written
English and Chinese.
iv. Good problem solving / troubleshooting skills
v. Good customer service attitude
vi. Good knowledge of Microsoft Windows Server Operating Systems
vii. Some knowledge of Linux Operating Systems (e.g. RedHat, Ubuntu)
viii. Some knowledge of Networking concepts and topologies
ix. Basic knowledge of Cybersecurity concepts