Total 12 information analyst job vacancies in Engineering category in The United States of America

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

DevOps Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a DevOps Engineer to set up of CI/CD pipelines, application installation, triage activities and release support.

Responsibilities:

- Implement critical functions as a part of the DevOps team

- Collaborate with different teams to understand requirements for environment build.

- Troubleshoot and debug environment related issues.

- Document scripts and automation processes for future reference and maintenance.

Requirements:

- Exposure on CI/CD pipeline setup

- Familiar with Linux.

- Knowledge in cloud platforms and one or more scripting languages

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a VMware Engineer to support our client in Singapore which is a top global investment bank. The role of the incumbent is to handle the installation, configuration and management of the VMware private cloud computing platform. With his knowledge and skills, he/she can suggest amendments in the current installation / configuration procedures, which are more beneficial to the respective implementation project(s) at hand.

Responsibilities:

• Involved in the installation, configuration and management of VMware private cloud computing platform
• Install new components into production environment as laid out by Virtualization Engineering Team(s)
• Make configuration amendments into the existing production plant
• Ability to present ideas in business-friendly and user-friendly language appropriate to both executive and managerial audiences.
• Ability to effectively manage relationships with other implementation teams, application teams, stakeholders, business and customer representatives.
• Organizational skills with attention to task details, documentation and target dates.
• Strong written, oral, and interpersonal communication skills.
• Team orientated, willing to share knowledge and collaborate with peers.
• Proven analytical, strategic vision drawing on strong problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into server, storage, virtualization issues, standards, and products.

Requirements:

• 5-7+ years of previous experience Implementing / Architecting & virtualization experience, across multiple vendor and technologies.
• In-depth understanding of Cloud, Server, Storage, and Virtualization architecture design techniques, theories, principles, and practices.
• Solid experience in implementing enterprise Cloud, Virtualization, Server and Storage systems within a broad spectrum of technologies.
• Excellent Knowledge of Private, Public and Hybrid Cloud environments
• Excellent Knowledge of Cloud Orchestration platforms
• Intermediate knowledge of Windows Server, Linux, in HA/DR type configurations.
• Excellent knowledge of Sever hardware platforms: x86
• VMWARE Cloud, Virtualization, Server and Storage vendor Certifications Preferred.
• Strong knowledge & working experience of VMWare modules such as ESXi, vSphere, vSAN, vRA, VRO, VROPs, vRLI, NSX-T, Horizon View
• Strong knowledge of SAN, NAS, DAS, RAID, SCSI, Fibre Channel, Backup to Disk, clustering, encryption technologies from multiple vendors.
• Strong proficiency in PowerShell, Shell scripting / Python / Ansible development

VMware Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a VMware Engineer to install, configure and manage the VMware private cloud computing platform.

Responsibilities:

- Install new components into production environment

- Make configuration amendments into the existing production plant

- Suggest amendments in the current installation procedures

- Drive capacity expansion of existing production plant

- Migration of virtual environment from source to destination and technology refresh of legacy virtual hosting platform(s).

Requirements:

- Working experience in implementing virtualization.

- Understanding of cloud, server, storage, and virtualization architecture design.

- Familiar with either Windows and/or UNIX flavored servers.

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period.

Windows Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Windows Engineer to manage windows infrastructure and operational support for Windows servers.

Responsibilities:

- Ensure system currency for Windows servers are up to GIS standards

- Ensure ancillary patches (Microsoft Office. Java, Adobe related products) for Windows servers are up to GIS standards

- Patching on all APAC Windows servers

- Ensure that there are no overdue vulnerabilities in the patching report

- Forecast the upcoming vulnerabilities, Plan the Patching cycle, send AO comm’s and raise paper works

Requirements:

- Working track record in patching and recovering Windows servers and ancillary patches

- Familiar with ITIL framework

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month renewable contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Windows Engineer skilled in patching, scripting and Bladelogic, to support our client in Singapore which is a top global investment bank.

Key Responsibilities:

• Ensure system currency for Windows servers are up to GIS standards. No past due in currency report.
• Ensure ancillary patches (Microsoft Office. Java, Adobe related products) for Windows servers are up to GIS standards
• Transit currency works for legacy Windows servers to Global Patching and Currency Team
• Provide weekend change and ad-hoc operational support for Windows servers
• Other projects and tasks as required
• Patching on all APAC Windows servers
• Ensure that there are no overdue vulnerabilities in the patching report – Monthly / Bi-weekly
• Forecast the upcoming vulnerabilities, Plan the Patching cycle, send AO comm’s and raise paper works
• Transition / offload work to the global team
• On-board the low touch servers to automation

Job Requirements:

• In depth working technical knowledge in applying patches and recovering Windows servers
• In depth working technical knowledge in applying ancillary patches
• Good working experience in BladeLogic for Windows
• Good working experience in scripting like PowerShell
• ITIL and basic understanding of technologies
• B.S. degree in Computer Science, Engineering or equivalent preferred
• Added advantage with Microsoft Certified Professional
• Strong analytical and leadership skills
• Require to work on weekends

3 Key must-have:

• In depth working technological knowledge in applying patches and recovering Windows servers and in applying ancillary patches
• ITIL and basic understanding of technologies
• Good working experience in BlageLogic for Windows and scripting like PowerShell

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Collaboration Audio-Visual (AV) Engineer to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Assist with the design, management, and implementation of Audio-Visual and media service for the entire meeting space environment.
• Responsible for execution of Audio-Visual / IT Projects
• Complete various projects within budget, timeframe and comply with relevant statutory and client’s requirement.
• Assist to manage and monitor project co-ordination, inclusive of cost control, interim payment and various claims, etc.
• Take technical responsibility to design specialized Audio-Visual systems and platforms based on growing requirements.

Requirements:

• At least 5 years of working experience with multinational enterprise environments
• Knowledge of Video Conference & AV equipment, WebEx & Zoom operations, and Cisco infrastructure product is a plus.
• Experience in financial organization is preferred.
• Able to work under pressure and accept challenges.
• Good sense of problem-solving skill and quick decision making
• Good communication skills, self-motivated, customer oriented, and strong analytical skill
• Good command of both written and spoken English
• Background check and confidentiality agreement signed with client is a must.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Storage Engineer to support our client in Singapore which is a top global investment bank.

What you can expect:

• You will be part of Storage Services team located across the Asia Pacific region. This team is the 1st level of Storage Engagement Services and is responsible for all storage related technology and project requests from line of business.
• This includes but not limited to initial scoping of requirements, deployment, data migration and provisioning.
• You will be acting as storage SME to provide solution that fulfill business requirements for the duration of the project engagement.
• You will likely be working on multiple projects and be expected to juggle competing priorities, being empowered to make decisions to drive the project forward.

What you will do:

• Work closely with other technology and line-of-business teams to document requirements and deliver project objectives providing regular updates and course corrections as required.
• Plan and manage assigned project scope not limited to project schedule, milestones, dependencies, risks and budget.
• Develop and deliver regular status reports and presentations as they are related to your assigned projects.
• Coordinate with Storage Engineering team members and third-party consultants in the completion of project deliverables
• Design, Build and Deploy storage infrastructure according to Engineering certified solutions and devices
• Coordinate with Data Center / Network team for rack assignment and network cable patching for new device installation
• Coordinate with Project Manager and Application owner to plan and schedule a change window for migration
• Attending Change Advisory Board meeting to present the change details and risks to all the stake holders
• Responsible for asset life cycle management and ensure inventory up to date

Requirements:

• Minimum 4-5+ years or more relevant work experiences specialize in large enterprise data storage spanning across multiple countries
• Willing to work after business hours on weekday and weekend
• Comfortable working independently in a collaborative organizational structure with the freedom to speak your mind
• In-depth technical knowledge in Storage Area Network & Network Attached Storage
• Extensive experience in the storage infrastructure design, configuration, and administration, tuning, optimizing and troubleshooting
• Demonstrate excellent oral and written communication with the ability to communicate at all organizational levels clearly and effectively

Executive Summary

Smart IMS provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an IT Engineer to support Smart IMS and our client in Singapore. The incumbent should have past exposure / background on operations for desktop support experience.

Job Description

• In Office and Remote support for SMART IMS Offices.
• On-site and remote support for local clients and other Regions within APAC.
• Handle technical inquiries and provide tier 1 & 2 solutions.
• Provide IT helpdesk, desktop, and infrastructure support.
• Document all reported incidents and service requests via ticketing system.
• Provide on demand hands and feet infrastructure support for the region when necessary.
• Occasionally provide IT Support during non-office hours.
• Assist and train users to improve the user experience with various IT products.
• Assist with Install, move, add and change of desktops, servers and other infrastructure hardware.
• Report Preparation & Updates as requested.
• Maintenance of company databases and website.
• Responsible for supporting end user software such as M365, ATS, Video Conferencing (MS Teams) etc.
• Vendor Management and Support.
• Report Preparation & Updates as requested.
• Work with internal team for vendor hardware pricing, client support overview, sales pitches, and overall project support.
• Support SMART IMS Regulatory Advisory services.

Mandatory Job Requirements

• Higher diploma in Computing Science or other relevant disciplines.
• 5 to 10 years of desktop support experience
• Applicant with previous experiences in the banking industry will be an added advantage
• Experience on troubleshooting issue on Windows Desktop Environment, MS Office, Outlook, and network
• Experience in Data Centre support, cable patching and server mounting

Additional Job Requirements

• Candidate to have experience working with AWS technologies and M365 administration. Any of the below will be an advantage.
• Cloud Information Security, DLP design, administration
• AD DS, AD FS, AAD design, administration
• Exchange Online, SharePoint Online, MS Teams Administration
• AWS Compute, Storage, Network, Database design and administration

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer role, to support capacity planning for the hosting services team of our client in Singapore which is a top global investment bank.

Responsibilities:

• Support Hosting Service-Capacity team by pro-actively understanding responsibilities and managing tasks independently
• Establish and maintain effective communication with all related key stakeholders to ensure successfully delivery of projects
• Coordinate effectively with stake holders with regards to capture detail hardware configuration requirement, raising necessary paperwork related to purchasing and delivery of hardware like servers and storage devices

Required Skills:

• Ability to work in fast paced environment with several competing priorities
• Excellent skills in Excel and PowerPoint
• Ability to analyze data and trends to support capacity planning activities
• Strong interpersonal and relationship building/managing skills
• Ability to balance multiple needs, requests and goals
• Project management experience or equivalent working with large scale implementations
• Outstanding communication and presentation skills (verbal and written)
• Good understanding on server hardware configuration

Desired skills:

• Comfortable working with ambiguity and rapidly changing priorities
• Experience in Change Management, Finance, Communications, datacenter
• Ability to effectively interact with all levels of management

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Capacity Engineer (Data Center) role, to support capacity planning for the Data Center team of our client in Singapore which is a top global investment bank.

Responsibilities:

• Generate weekly reports to analyze DC infrastructure demands in the APAC region.
• Download and analyze the infrastructure demands provided by the Project Manager, and follow up with requestors to rectify them as per the corresponding comments/shortfalls raised.
• Monitor high-risk locations and question discrepancies.
• Assess demands for server additions in data centers, including checking respective data center capacity, tech refresh, installing new servers, and decommissioning old ones.
• Monitor project implementation within designated timelines.
• Track power consumption and physical rack space, including assessing maximum and current capacities for both power and rack space.
• Calculate the record rack space and power consumption values based the demands for each data center location.
• Coordinate equipment placement (EP) to ensure optimal utilization of resources.
• Address defects, ensuring all necessary information, such as justification and associated risks, is provided for approval in each demand.
• Manage decommission reports and ensure accurate data cleanup in the demand central system.
• Generate weekly and monthly reports on data center demands, defects, ad-hoc requests, and project pending fulfillment.
• Compile EP data and convert it into actionable insights for capacity planning.

Requirements:

• Minimum 2-4 years of relevant experience in capacity planning, data center operations, or a related field.
• Strong analytical skills with the ability to interpret data and identify trends.
• Proficiency in project management tools and techniques.
• Excellent communication skills for coordinating with various stakeholders.
• Ability to work independently and prioritize tasks effectively.
• Familiarity with data center infrastructure and equipment is preferred.
• Proficient on Excel and Pivots
• Knowledge in PHP scripting language will be an advantage