Total 30 job vacancies by Hays Specialist Recruitment

About the Role

We're seeking an experienced Azure Cloud Infrastructure Engineer to join our team and play a critical role in designing, deploying, and managing secure, reliable, and scalable Azure infrastructure for a high-performing financial services environment. If you have a strong infrastructure background and hands-on expertise with Microsoft Azure and cloud automation, we'd love to hear from you.

This role is ideal for someone who began their career in infrastructure or desktop support, later specialising in cloud and infrastructure engineering, and who is comfortable in dynamic, fast-paced settings. Your deep understanding of Microsoft ecosystems (Azure, M365, MS Exchange) and Infrastructure-as-Code (IaC) practices will help us transform our IT operations.

Key Responsibilities

• Azure Infrastructure Management: Build and maintain a robust Azure environment, ensuring scalability, security, and reliability across our cloud platforms.
• Microsoft Ecosystem Expertise: Leverage your strong knowledge of Microsoft Azure, M365, and Exchange Online to support and enhance the organization's cloud services.
• Infrastructure as Code (IaC): Utilise IaC and Configuration-as-Code (CaaC) practices, working with tools like Terraform, Ansible, and GitHub Actions to streamline deployments and ensure configuration consistency.
• Automation and Monitoring: Implement automated workflows and monitoring solutions, ensuring peak performance and quick incident response.
• Core Cloud Services: Manage essential cloud components, including virtual networks, storage solutions, load balancers, VMs, databases, containers, messaging systems, serverless services, and logging/monitoring setups.
• Security & Compliance: Configure and manage security controls (firewalls, policies, IAM, encryption) to uphold security standards across Azure and Microsoft 365.
• Scripting: Develop and maintain scripts using PowerShell to automate tasks and streamline operations.
• Directory Services: Design, deploy, and support Active Directory and Azure AD solutions, including SSO, SCIM, and Intune integrations.
• Framework & Best Practices: Champion the Azure Cloud Adoption Framework and ensure best practices across Microsoft 365 and Exchange Online.

Required Experience

• Microsoft Solutions: Extensive hands-on experience with deploying and managing Microsoft solutions.
• Cloud Transformation: Proven track record in transitioning traditional IT services to cloud environments, ideally within Microsoft Azure.
• Infrastructure Management: 5+ years of specialisation in Azure infrastructure, with a background in managing Microsoft Cloud and Exchange.
• Financial Services Experience: Background in investment management, hedge funds, or similar high-stakes industries is preferred.

Essential Skills and Qualifications

• Certifications: Azure Administrator Associate certification and relevant M365 Identity/Security certifications are highly valued.
• Technical Proficiency:
  • Core IaaS components (compute, storage, networking, hybrid environments)
  • PaaS solutions like Azure App Services and SQL Services
  • Identity and access management (Active Directory, ADFS, Azure AD, Conditional Access, and SSO)
• Operating Systems: Extensive knowledge of Windows Server and client operating systems; MCSA certification is a plus.
• Scripting and Automation: Proficient in PowerShell and Terraform.
• Networking: Experience with the full networking stack is beneficial, with CCENT and VCP preferred.

What We're Looking For

We're seeking a self-motivated, solution-driven professional who can work independently and effectively with minimal supervision. The ideal candidate would have:

• Strong communication skills, able to liaise across teams and with external providers.
• A proactive approach, taking full ownership of issues and driving them to resolution.
• A commitment to staying current with technology trends, especially within the Microsoft ecosystem.
• Excellent teamwork and interpersonal skills.

Interested parties please submit your application by uploading your up-to-date CV. Alternatively, please reach out to Brian Law at for a confidential discussion.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are a leading firm in risk, compliance, investigations, and monitoring, driven by industry leaders and interdisciplinary teams. Our mission is to safeguard our clients' operations, reputations, and economic security through cutting-edge technology and unmatched multidisciplinary experience. We help clients navigate complex financial regulatory landscapes and manage risks effectively.

Role Overview:
We are looking for a dynamic and motivated Helpdesk Engineer to join our IT team in London. This role is perfect for someone who is team-oriented and thrives in a fast-paced setting.

Responsibilities:

• Onboard and off-board employees and contractors according to specific procedures.
• Set up computers, monitors, and thin terminals.
• Provide desk-side support to resolve user issues and requests.
• Support workstations, laptops, and mobile devices.
• Assist with commonly used applications such as Microsoft Office, Remote Desktop, and VPN.
• Manage users, security groups, and computers through Active Directory.
• Prepare, maintain, and update procedures for logging, reporting, and monitoring desktop operations.
• Maintain inventory of IT-related equipment.
• Participate in ad-hoc projects.

Requirements:

• Bachelor's degree in Information Technology or Computer Science (or an additional year of relevant experience).
• At least one year of IT and desktop support experience.
• Proficiency with Office 365.
• Experience supporting Windows, iOS, and Android devices.
• Strong customer service skills, preferably in a high-volume support environment.
• Solid understanding of Help Desk operations and processes.
• Preferred certifications: A+, Network+, MCP, MCSA, CCNA.
• Knowledge of DHCP, TCP/IP, and DNS.
• Experience with Active Directory management.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A well established FMCG manufacturer, based in the Bristol area, is seeking a new Electrical Maintenance Engineer, to support an expansion effort following a period of growth in the business. Having already impacted their sector, this company is looking to increase their presence and continue their growth into a dominating presence. In the coming years, this company has projections to grow considerably and offers high levels of career growth potential with remarkable stability.

Your new role
As the Electrical Maintenance Engineer, you will report to the Maintenance Manager and will be directly responsible for the maintenance, repair and calibration of equipment relating to their specific manufacturing process. This role will place an emphasis on adhering to a planned preventative maintenance schedule alongside reactionary maintenance as and when needed. This role operates on a four on, four off shift pattern, two days followed by two nights.

• Maintain and repair all equipment required for production.
• Perform PPM and reactionary maintenance of the equipment.
• Communicate with all levels of staff to ensure maximum efficiency across the board.
• Full commitment to a continuous improvement mindset.
• Operating within the Health and Safety guidelines as set out by this company.
• Test and inspect electrical equipment extensively.
  
  What you'll need to succeed
  To be successful in your application for the role of Electrical Maintenance Engineer, you must:
• Be a time served apprentice in an Electrical Engineering discipline or an established qualification in Electrical Engineering.
• Be familiar with fault-finding principles.
• The ability to perform under your own initiative and deal with changing priorities.
• A keen interest in learning and developing your skills further.
• Familiarity with three-phase and single phase electronics.
  
  What you'll get in return
  This role offers a payment package of up to £50,000 with a competitive holiday package and benefits alongside.
  
  What you need to do now
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Company

Join our client's dynamic Platforms team, where they deliver cutting-edge technology solutions in collaboration with Quant Dev teams. Their mission is to support portfolio managers and trading teams with top-notch technology and data-analysis consultancy.

Responsibilities

• Develop and enhance key platform features for the Front Office, utilised by multiple teams.
• Contribute to a modern, automated, cloud-native continuous delivery stack.
• Work closely with quant development teams to define requirements for strategic internal products.
• Continuously improve the security, reliability, and cost-efficiency of our platform and infrastructure.
• Automate processes wherever feasible.
• Advocate for best practices across Cloud and DevOps toolchains.
• Quickly grasp new technologies and solve complex problems.
• Enhance the developer experience for internal platforms.
• Address specific needs of trading teams, implementing reusable patterns where applicable.

Requirements

• Minimum of 4 years as a Platform Engineer, DevOps Engineer, or SRE.
• Proficiency with standard CI/CD technologies.
• Understanding of various deployment units, including servers, containers, and serverless.
• 4+ years of experience with cloud platforms, ideally AWS, also open to Azure and GCP.
• Strong skills in automation scripting.
• Proficiency in Linux.
• Experience with Kubernetes, Docker, Serverless Framework, or AWS SAM.
• Experience with GitHub Actions, Argo CD.
• Knowledge of Python, Packer, PostgreSQL.
• Basic understanding of distributed computing and accelerators (e.g., ray, dask, jax).

Interested parties, please submit your application with an updated CV. For more details, reach out to Brian Law at for a confidential discussion.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A leading FM company.

Your new role
Role Overview: As an Engineering Shift Supervisor, you will play a crucial role in overseeing the day-to-day operations of our engineering team. This position operates on a 4 on 4 off shift pattern, ensuring continuous support and supervision. Your supervisory/managerial experience will be invaluable in driving efficiency, maintaining high standards, and fostering a collaborative work environment.
Key Responsibilities:
Supervise and lead a team of engineers and subcontractors during assigned shifts
Ensure all engineering activities are performed safely
RAMS
Provide training and mentorship to team members.
Maintain accurate records and reports of shift activities.

What you'll need to succeed
Experience in a supervisory/managerial role within a commercial engineering environment (offices, schools, hospitals etc) managing hard services/engineering.
Health and safety focused.
Strong communication and leadership skills.

What you'll get in return
Opportunities for professional growth and development.A supportive and inclusive work culture.
High profile contract with plenty of stability.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

InTune Engineer - Windows Migration, Microsoft InTune

Up to £500 pe day (Inside IR35)

Remote/ Occasional day in office

My client is a consultancy who require an InTune Engine to work for one of their high-profile end clients.

Key Requirements:

• Experience working as an InTune Engineer within a large organisation
• Experience with SCCM
• Skilled in Windows OS migration
• Support for Intune design and configuration
• Experience with Auto Pilot design and configuration
• Knowledge of MDM and VDI is a plus.
• Collaborate with engineers, project managers, and stakeholders to understand EUC implementation needs
• Create and review high-level and low-level documentation for Microsoft Intune on laptops and iOS devices
• Configure Windows Hello for Business, Autopilot, device enrolment, security baselines, compliance policies, conditional access, configuration profiles, update policies, Local Administrator password solution, and disk encryption
• Manage the Autopilot/Intune automated laptop build process and deploy MAM policies for company-owned mobile devices
• Administer Microsoft Intune and Azure (group and user management, device enrolment)
• Evaluate new Intune features and capabilities, recommending adoption where appropriate
• Maintain comprehensive documentation of Intune configurations, policies, and procedures

Nice to have:

• Immediate availability

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the CompanyJoin a leading telecommunication and digital services provider, renowned for its innovative solutions and commitment to delivering exceptional customer experiences. This company is at the forefront of technological advancements, driving digital transformation across various sectors.
Responsibilities

• Design and implement CI/CD pipelines to automate the software delivery process.
• Manage and monitor cloud infrastructure to ensure high availability and performance.
• Collaborate with development teams to integrate new features and improvements.
• Implement and maintain security best practices across all stages of the development lifecycle.
• Troubleshoot and resolve issues in development, test, and production environments.
• Optimise system performance and scalability.
• Maintain comprehensive documentation for infrastructure and processes.
• Utilise Infrastructure as Code (IaC) tools to automate infrastructure provisioning and management.
• Develop and maintain sample applications to demonstrate and test deployment processes.

Requirements

• Active DV (Developed Vetting) clearance.
• Proven experience as a DevOps Engineer or similar role.
• Strong knowledge of cloud platforms (AWS, Azure, GCP).
• Proficiency in scripting languages (Python, Bash, etc.).
• Experience with containerisation and orchestration tools (Docker, Kubernetes).
• Familiarity with configuration management tools (Ansible, Puppet, Chef).
• Understanding of networking concepts and security protocols.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Ability to develop and maintain sample applications for testing and demonstration purposes.

Interested parties, please submit your application with an updated CV or reach out to Brian Law at for a confidential chat.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

System Implementation Specialist Ideal Profile

Candidates will be the first line of IT support contact, which means they will provide technical support by troubleshooting all IT systems for the clients - on board and office employees.

System Implementation Specialist Key Responsibilities

• Administration and set fundamental settings on Office 365 (Exchange, Azure, Sharepoint)
• Password resets (which include walking users through changing their passwords if needed)
• Installing and setting up different software. (Kernel, and other apps on IPad's)
• Documentation is important, so one important task is maintaining documentation, not only for support purposes, but for learning purposes.
• Following the joiner / leaver process of employees in conjunction with other departments such as HR.
• Support IT backup and investigation procedures including recovery and event logs.
• Configuring IT assets such as laptops and tablets
• Candidate may be involved in adapting or creating procedures bases on his or her experience with users.
• Escalation of issues to the manager
• Troubleshoot TPEs payment devices used at the bars
• Our knowledge grows only by sharing, so you will learn a lot.
• Maintain inventory and tools used for this purpose

Other Preferable Skills:Back or front-end use / knowledge of the tools below will be considered of added value:

• Monitoring tools such as Zabbix or GLPI
• DMS tools such as Box and Sharepoint
• MDM tools such as Airwatch / Intune
• Remote desktop tools such as Teamviewer / Ninja
• ITSM tools such as Jira, Servicenow
• Airwatch / WorkspaceOne Console - iPad Fleet Management
• Trello - Project Management
• AD tools - Azure, Microsoft Office 365 Admin portal

In addition, we will consider the below as a bonus:

• Some business and operational foundation / experience
• Able to travel freely across the EU

Personal Qualities:

• Great interpersonal skills
• Team player
• Resilient
• Perseverant
• Consistent
• Rigorous
• Problem-solving and technical orientated
• Customer care approach
• Proactive

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

International Bank based in London

Your new role

• As Service Desk Engineer, you will be assisting the IT Manager with maintaining the Bank's IT systems.

What you'll need to succeed

• Previous experience working in a 2nd Line Support role within the Financial Services / Banking industry
• Hands on experience working with Windows 10
• Experience working with O365

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

Working for a globall renowned financial organisation

Your new role

• Looking for a Senior AWS Data Engineer (with Data Modelling expertise) with robust data modelling experience who has worked within high performance development teams at Asset /Wealth Fianncial Management organisations.
• You will be defining and developing target financial index data conceptual and logical data models collaborating with tech, business and strategy teams.
• You shall create, maintain, and socialise physical data models to enable the development of physical data stores.
• Creating and supporting the creation of interface / data product logical models.
• Working with the AWS toolset (e.g. s3 and glue) and implementing Amazon architected frameworks, serverless solutions as well as improving existing platforms with AWS technologies in Agile delivery methods.

What you'll need to succeed

• You have extensive hands on expertise as a Data Engineer within Wealth/ Asset management organisations delivering strategic data solutions in financial/ reference data (e.g. equities, fixed income, debt instruments etc.)
• Very experienced with data modelling creating logical/ conceptional data models with a good understanding of data model interaction with metamodels/ metadata for data platforms.
• Expertise with programming in Python.
• Vast experience working with AWS data solutions e.g. Glue and s3.
• Solid grasp of data governance / data management concepts, including metadata management, master data management and data quality.

What you'll get in return

• Hybrid working (4 days per month in London HQ + as and when required)
• Access to market leading technologies
• Potential to go permeant after 6 month initial contract.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

• Highly reputable Financial Services Company

Your new role

• As a Senior AWS Python Data Engineer, you will be working within high performance development teams to implement AWS frameworks, solutions, and improve existing platforms using AWS technologies.

What you'll need to succeed

• Significant experience using Python with AWS technologies ('Glue' is essential to the role) (Expert Level)
• Strong experience with PySpark
• Highly skilled in building Data Lakes
• Experience working within the Financial Services industry (Preferably Fixed Income)

What you'll get in return

An exciting opportunity to join an international organisation in financial services. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process. If successful in this role, there may be the opportunity to go permanent.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

Working for a globall renowned financial organisation

Your new role

• Looking for a Senior AWS Data Engineer (Data Modeller) with robust data modelling experience who has worked within high performance development teams at Asset /Wealth Fianncial Management organisations.
• You will be defining and developing target financial index data conceptual and logical data models collaborating with tech, business and strategy teams.
• You shall create, maintain, and socialise physical data models to enable the development of physical data stores.
• Creating and supporting the creation of interface / data product logical models.
• Working with the AWS toolset (e.g. s3 and glue) and implementing Amazon architected frameworks, serverless solutions as well as improving existing platforms with AWS technologies in Agile delivery methods.

What you'll need to succeed

• You have extensive hands on expertise working as a Data Engineer within Wealth/ Asset management organisations delivering strategic data solutions in financial/ reference data (e.g. equities, debt instruments etc.)
• Vastly experienced with data modelling work a track record of producing high level conceptual and logical data models with a strong understanding of data model interaction with metamodels/ metadata for data platforms.
• Fantastic experience with programming in Python.
• Vast experience working with AWS data solutions e.g. Glue and s3.
• Solid grasp of data Governance / data Management concepts, including metadata management, master data management and data quality.
• Track record with optimization of high-performance data pipelines.
• Familiar with DevOps practises as well as container technologies.

What you'll get in return

• Hybrid working
• Access to market leading technologies
• Potential to go permeant after 6 month initial contract.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This is a financial institution with an office based in the City of London.

Your new role
You will be working as a Senior AWS DevOps Engineer in a team that is building out a data lake. You will be improving existing platforms utilising AWS technologies, as well as implementing well-architected frameworks and serverless solutions.

What you'll need to succeed

• Extensive DevOps experience and knowledge - including familiarity with AWS solutions such as IAM, Step Functions, Glue, Lambda, RDS, (e.g. DynamoDB, Aurora Postgres), SQS, API Gateway, Athena
• Experience developing solutions with Python
• Experience implementing IaC using Terraform
• Experience implementing serverless solutions and working in the data domain (specifically working on projects involving building out data lakes is very nice to have for this role)

What you'll get in return
An exciting opportunity to join an international organisation in financial services. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process. If successful in this role, there may be the opportunity to go permanent.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

You will be joining a global financial institution, and will play a key role in the transformation of an already highly collaborative and effective development team.

The successful candidate will define and implement the software development strategy for a set of FX Technology products and apply business requirements and knowledge of the entire software development lifecycle to guide the development of complex software products and customer solutions.

Some responsibilities include

• Leading the engineering teams, providing significant expertise in high-quality software design, architecture, product domain, process automation, software validation and verification testing
• Create efficient software development processes
• Implement processes to produce code of the highest quality
• Design, develop and deliver software solutions that align with architecture, operational and risk processes.

You will lead a team of 15, consisting of highly talented QA's, devops and development professionals - and have a great opportunity to grow to a senior director within the business.

Key skills

• Proven experience in Java, with at least 15 years of solid development experience, preferably within trading systems
• Strong proficiency in modern Java and JVM technology.
• Experience in FX industry & regulated environments
• Solid grasp of multi-threading, low-latency, and concurrency concepts
• Strong understanding of AWS

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Purpose:

As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble. Carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third parties, and other related organisations. Contribute to delivering new services and products from an operational perspective. Execute tasks assigned by the Line Manager and contribute to building a strong team. All tasks must be delivered in a professional and timely manner to ensure customer satisfaction.

Job Accountabilities:

Manage a variety of IoT / Network (Data, Voice, Mobile services) alerts /reports and customer fault calls from internal technical divisions & customers (service portal /ticket system /email /telephone). Update trouble ticket systems and customer documentation with fault history. Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other company resources, to help achieve trouble resolution. Notify the On Call Support / LM of issues which require escalation, customer questions /complaints or requirements & new business opportunities. Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or maintenance contract work. Carry out BAU tasks with a high level of accuracy and professionalism, such as, and not limited to, tape changes, system administration and reporting. Attend customer meetings regarding issue, projects, or maintenance contract work. Create ad-hoc reports concerning customer issues as and when required. Support remote engineers with service tests related to both network and mobile services (SMS, mobile Data, ecalls) Work within ICT Operations Division on 24/365 maintenance rota and as replacement of colleagues when necessary. Travel to the company's offices and customer offices throughout Europe for business purposes as and when required. Provide technical support, create design and proposals for customers. Update internal database for ITOC. Communicate with vendors/carrier/ customers about change requests and planned/emergency maintenance notifications. Execute ad hoc requests from the line managers.

Ad-hoc requests from your line manager.

Ideal knowledge/experience:

• Knowledge and proficiency in MS Office Excel, Word, PowerPoint, and Visio.
• Knowledge and proficiency in maintenance and installation of network infrastructure, security, server, or virtualisation.
• Fluent English language skills are required (verbal and written).
• The ability to investigate and source answers to various service portals, ticket, email, and telephone enquiries.
• Proven customer service and facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours when requested.
• Strong time management/multitasking & organisational skills.
• Good communication with customers, colleagues, and related 3rd party vendors.
• A valid CCNP/CCNA, JNCIP certification, IoT /mobile networking experience will be an advantage.
• Significant experience in implementing and troubleshooting networks or PC/servers throughout OSI 7 layers.
• A strong work ethic and reliable time-keeping and attendance.
• Ad hoc requests from your Line Manager.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk