Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends.
You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities:
- Drive bookings levels to meet and/or exceed assigned bookings goal
- Maintain regular, planned communication with key customers in the area you support
- Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
- Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
- Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
- Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
- Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.
- Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.
- Other duties as assigned.
Requirements:
- BS or BA Degree in relevant field and/or 5–7 years relevant experience.
- Sales experience with rotating equipment such as pumps and mechanical seals.
- Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment.
- Experience in industries such as oil & gas, power, paper or chemical.
- Training in sales techniques, negotiations and business finance.
- Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities.
- Ability to lead root cause failure analysis and communicate results.
- Strong verbal and written communication skills.
- Skilled at product demonstrations, presentations and business writing.
- Proficient in technology such as Microsoft Office, Excel and PowerPoint.
- Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.
- Able to work independently, efficiently and communicate productively with others.
Preferred Experience / Skills:
- Project management experience.
More information:
- The Sales Engineer will be responsible for the North Carolina territory. While the position is fully remote, it requires significant travel, accounting for 50-70% of the time.
Benefits:
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!
