Full-time fixed-term contract until 31st December 2025
We're on a journey to mobilise our all new Learning & Development (L&D) agenda at VWFS UK. The mind-set of our business and skills required is changing and this is an exciting time to join as we evolve our development offering to be more digital, proactive and future-focused Our mission is to move to a resources, not just courses, approach to L&D and we're looking for your expertise to support us in getting there
As our L&D Specialist you'll provide support and advice on all L&D related matters including the design, delivery and facilitation of workshops and training, taking responsibility for project management of digital interventions and administering the budget. You'll be key support for our L&D Manager in ensuring that high quality solutions are deployed against the L&D strategy and communicated in an effective way to the business
Our "Customer Promise" is to support our colleague's progression through promoting a learning culture, and providing a variety of useful learning opportunities that are easy to access at the time of need. This is what our current L&D Specialist loves about their job - "the opportunity it provides me to work with a variety of people across the entire organisation in different capacities. I'm very fortunate to work with such great and supportive people, including my own team who will always champion me to succeed. As L&D specialist, no two days are ever the same. I could be delivering a team development training session utilising our psychometric assessment tool one day and, curating content for our digital learning platform the next. The ability to switch between tasks, manage your time and prioritise activities in line with the L&D strategy is key to success in this role"
So, if you like what you have read so far and you're an experienced L&D professional - we would love to hear from you!
Here's a bit more about what you'll be doing:
- Learning Design and Delivery - You'll work closely with stakeholders across the business to define bespoke L&D interventions, deliver high quality in-house training and provide advice on appropriate development solutions, interventions and opportunities available
- Development Planning - Execute the ongoing Development Planning process including planning, communication and provision of support documents and any upskill for managers. You'll also co-facilitate development planning meetings, sharing key MI with the business to review current priorities and the identification of future development needs
- Digital Learning Platforms - Manage the digital learning platforms including supporting with tenders, project management, review and updates, usage rates, promotion of tools and on-going engagement. You'll also lead on developing digital learning assets as well as identifying and implementing new digital learning platforms and channels
- Psychometrics, Coaching and Mentoring - Deliver individual feedback sessions and facilitate team workshops based on psychometric profiling e.g. SDI and the provision of 360 feedback. You'll also maintain and develop the mentoring and internal coaching programmes within the business
- Induction - You'll be responsible for the coordination and delivery of the VWFS UK company induction. Including provision of pre on boarding resource pack, partnering with business SMEs to update the content regularly and ensuring alignment to business needs
- Stakeholder Management - Utilise a customer focused approach to continually deliver an exceptional customer service and experience to all stakeholders. Understand stakeholder requirements and build supportive relationships to underpin successful delivery
- Reporting & Budget Management - Review the success of all L&D programmes to measure return on investment (ROI) and report on business impact. Drive proactive management and reallocation of spend according to changing business needs whilst analysing and monitoring the requested spend for all L&D solutions
This is how you can add value:
- You are experienced in the design and delivery of training sessions with strong facilitation skills
- You're experienced in creating and designing e-learning materials and assets
- Strong evidence of stakeholder management experience
- Previous experience in Project Management
- CIPD Training Certificate at Level 3 or certificate in training design and delivery is preferred
- Experience of managing and reporting accurately on budgets along with a highly organised approach to analysing and interpreting data (budgets and evaluation data)
- Strong written and verbal communication skills with good interpersonal and coaching skills. You'll also need to bring excellent relationship building and influencing skills to help you succeed.
- Deadline focused with commitment to deliver on time and to the required standard
- Able to design creative content that engages varied audiences
- Proactive in approach to seeking solutions in order to overcome problems
- Able to organise own workload effectively while managing a varied range of tasks within a busy environment
- You have an enthusiastic and inclusive approach
- Strong customer service mind-set with ability to balance customer needs with business requirements
- As part of our hybrid working arrangements, we are giving our colleagues the opportunity to work a minimum of one day in the Milton Keynes office however flexibility is expected and, you can work in the office more if you'd prefer
So why join us?
We're offering a salary from £39,411 subject to experience and working 35 hours per week. On top of that you'll also receive an excellent benefits package including tax efficient company car from day one, the potential for an annual discretionary bonus and salary review, 27 days holiday with the option to purchase more, access to various health & wellbeing services, private medical insurance after 6 months as well as career progression, professional development and access to LinkedIn Learning
About Volkswagen Financial Services
Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.
Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can
Closing date: Friday 24th May
