Total 859 communications manager job vacancies in Education / Training category in The United States of America

Our client is an asset management firm with an AUM of 1.5 bill equity fund. They provide good

employee benefits and company culture.

Location: Singapore

Department: Invest - Equity

Reporting to: Portfolio Manager - Equities

Reporting to the Portfolio Manager – Investments Equity. The incumbent is responsible for producing quality investment ideas and covering portfolio companies. Assisting the Portfolio Manager in managing portfolio in his absence. Overseeing all the trading activities for the Equity portfolio on a daily basis while assisting the fixed income trading when the Fixed Income PM is on Compliance leave.

Job Description

• Conduct research and suggest companies for investment from the allocated industries and any other investable company.
• Provide investment materials on companies and keeping track of companies and industries.
• Understand companies positioning, business potential, possible threats etc for recommendation for investment ideas and buy / sell decisions.
• Evaluate solid businesses / companies eligible for re-rating.
• Managing communication of investment philosophy, and match investor expectation by beating the market
• Oversee the portfolio under the guidance of Portfolio Manager where they deem necessary.
• Ensure compliance to investment rules
• Implementing the trades on a regular basis as per the requirements of the portfolio using the system
• Assist to reply to investor queries related to the portfolio/Macro
• Preparing investor reporting material wherever required for different funds Monthly, Quarterly and adhoc
• Preparing internal presentation for fund discussions

Role Competencies

• Mid Cap exposure or people with stock specific expertise.
• Able to grasp concepts readily
• Deep understanding of equity investment processes, capital markets, companies & sectors.
• Strong analytical and quantitative skills.
• Able to provide first class services that includes asset allocation, fund portfolio construction for investments, backed up with adequate research.
• A good and focused team player
• Able to prepare and organize research materials in the form of a report logically as well as in the form of a presentation that is readily understood by the reader.
• Knowledgeable with internet & high value information resources like Bloomberg, Thompson research etc. will be an added advantage.
• Some knowledge of trading and the systems used for the same
• Some knowledge of portfolio level allocation

Requirements

• CA / MBA or post-graduate degree in Finance/Economics, with 6-10 years of experience in Analysing Indian Equities
• Able to meet MAS licensing and Fit and Proper requirements in respect of regulated Fund Management activities
• Conceptual Clarity.
• Strong analytical and quantitative skills.
• Highly motivated, dynamic, hardworking and eager to succeed.

Our client, an exciting and innovative fitness company located in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this journey as a:

Head Trainer / Assistant Sales Manager

We are looking for someone who:

· Has a strong work ethic and responsibility

· Has high expectations in getting things done

· Is self-driven / motivated

· Is a People person

· Has a high EQ

· Is adaptive & flexible

· Is passionate about fitness and fitness for clients & transformations

· Has basic knowledge on nutrition

Job Description:

· To handle new trainees in all aspects, organise and plan all upcoming classes with the team.

· To work closely with owner and relevant team, to discuss and come up with new strategies regarding sales and training methods.

· Take part, socialise and assist in events held by the company.

· Research and understand new trends in the fitness industry.

Requirements:

· CPT cert, CPR & AED

· Be able to handle group classes

· Planning and organising skills

· High communication skills

· People management skills

· Knowledge in Hyrox training, techniques and race preparation

· At least 2 years in the fitness industry

· worked with at least 100++ clients

Remuneration:

· $2500 - $4000 depending on experience and qualifications (with 2 months’ probation)

Additional benefits:

· 50% off exclusive Ems Certification (Recognised overseas)

· Complimentary team tickets to major fitness events such as Standard Chartered events, Hyrox , Spartans , and many more

· CPF

· Medical benefits

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: gracehrsolutions.andrew@gmail.com for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $2500 - $4000 depending on experience and qualifications

Schedule:

• Monday to Friday, 7:30 a.m. to 4 p.m.
• Saturday, 8:30 a.m. to 2:30 p.m.

(Other flexible working hours are subjected to clients arrangements and classes held.)

Location:

• Singapore (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $2,500.00 - $4,000.00 per month

Benefits:

• Employee discount
• Flexible schedule
• Gym membership
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

License/Certification:

• CPT (Required)

Work Location: In person

Job Title: Learning Disabilities multi-site team manager

Location: Hinckley, Leicestershire (centrally located with onsite parking)

Salary: £28000 - £30000

Hours: 37.5 hours per week with shared on call responsibilities


In partnership with a well-established and highly regarded supported living service that provides exceptional care and support to adults with autism and learning disabilities in the Hinckley area, I am seeking a non-registered multi-site team manager to join their team. Your new organisation is committed to enhancing the quality of life for their service users by promoting independence, choice, and inclusion. Their dedication to providing person-centred care has earned them a "Good" rating from CQC, and they are looking for a passionate and experienced Learning Disabilities Cluster Manager to join their team.

As the Cluster Manager, you will be responsible for overseeing multiple supported living services within the Hinckley area, focusing on adults with autism and learning disabilities. You will play a crucial role in promoting independence, fostering a positive environment, and delivering a person-centred approach to care. A full UK driving licence and access to your own vehicle is required as there will be some site visits needed.

Key Responsibilities:
- Provide leadership, guidance, and support to a team of support workers, ensuring they are equipped to deliver exceptional care.
- Develop and implement individualised care plans in collaboration with service users, their families, and external professionals.
- Monitor and maintain the quality of service delivery, ensuring compliance with CQC regulations and company policies.
- Manage the day-to-day operations of supported living services, including staff scheduling, budget management, and health and safety compliance.
- Foster a positive and inclusive atmosphere that promotes independence, choice, and dignity for service users.
- Establish and maintain positive relationships with service users, families, and external stakeholders.
- Participate in recruitment, training, and development of staff members.
- Implement strategies for continuous improvement and best practice in care delivery.
- Act as a point of contact for any escalated issues or concerns.

Qualifications and Experience:
- Minimum of NVQ Level 3 in Health and Social Care or equivalent, and the commitment to secure the level 5 in leadership and management.
- Proven experience in a leadership role within the learning disabilities or autism care sector.
- Strong understanding of CQC regulations and compliance standards.
- Excellent communication skills.
- Ability to motivate and inspire a team to deliver high-quality care.
- A commitment to person-centred care and promoting independence.

Benefits:
- Competitive salary up to £30000
- Employee benefits package
- Opportunities for professional, accredited development and training
- Supportive and collaborative work environment
- Meaningful work that positively impacts the lives of individuals with learning disabilities and autism

If you are a passionate, experienced, and dedicated individual who is committed to providing exceptional care to adults with learning disabilities and autism, we would love to hear from you!

Commissioning Manager Adult Social Care

Learning Disability & Autism

Grade 14 £45,441 - £46,464

Permanent

37 hours per week (Monday to Friday)

6 Knowsley Place and agile working (typically 2 days per week in the office - Mondays & Thursdays)

Come and help us transform support and opportunities for Bury people with learning disabilities; and autistic people! We have an exciting opportunities to join our commissioning team.

The post will:

• Be responsible for commissioning services from a range of Care Providers (e.g. for young people 18 -25 years, for people with complex and challenging behaviour).
• Contribute to; and implement commissioning strategies which deliver change (e.g. lead workshops with social workers, providers and residents to understand the needs of autistic people)
• Lead on the creation of innovative approaches to high quality, affordable and outcomes focused services (e.g. work with providers to ensure people are encouraged to develop their strengths and skills so they can live as independently as possible).

You will have a thorough knowledge of legislation governing social care; and of national and local strategies which are relevant to health and social care needs. Having a good knowledge of commissioning and strategy, you have excellent communication and negotiation skills, which will make sure that outcomes are achieved through joint working. Solution-focused, you will have experience of working with people at different levels within an organisation and also of working with complex information.Staff development includes access to coaching and development opportunities e.g. apprenticeships.

About Bury
The Council is committed to safeguarding and promoting the welfare or children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service.
In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted.

As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

Next steps
To arrange an informal chat regarding the role, please contact Helen Dawson at h.dawson@bury.gov.uk

Interviews - date to be confirmed with shortlisted candidates

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Job Responsibilities

• Manage and implement Academy’s COLE, CoNE & CAHE development.
• Work with relevant stakeholders/experts councils to plan, project, build expertise pipeline at all levels.
• Design and develop progressive & learning pathways for managers, nurses and AHPs.
• Carry out job evaluation, identify job competency gaps, learning needs & implement related job role IDPs.
• Develop Job Competency Frameworks and related Job role skills maps.
• Design and develop program architecture & curricula.
• Work with institutions on skills inventory management and drive related job re-design and JST initiatives with each job family domains.
• Work with stakeholders on formulating common guidelines/policies and quality standards.
• Manage the adoption of technology & innovation at Academy centres’ of excellence.

Job Requirements

• A Masters degree in HRD, Education or training related domains is preferable.
• Minimum 10 years in human resource development or related learning & development experience; working in large public or private sector organizations.
• Good Stakeholders Management
• Good Project and Team Management
• Proficient in MS Office
• Excellent verbal and written communication skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24962

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE is seeking a highly organised and visionary Manager of Learning Innovations to lead efforts in advancing evidence-based and data-driven innovations in teaching and learning. The Manager will lead a team of specialists and work closely with cross-functional teams to integrate emerging technologies, learning analytics, and innovative pedagogical practices into NIE’s teaching and learning ecosystem.

The appointee will be responsible for setting strategic goals for the team, managing resources, and fostering a culture of continuous learning and innovation. This includes guiding faculty and teams to leverage learning analytics, designing personalised learning experiences, and ensuring alignment with institutional goals to improve academic outcomes. This is a 2-year contract position.

Responsibilities

Strategic Leadership:

• Provide clear strategic direction for the team, establishing achievable goals and fostering innovation in data-driven teaching and learning.
• Manage team resources (e.g., tools, software, training) to support the integration of educational technologies and learning analytics into faculty development and course design.
• Oversee performance by assigning tasks strategically, offering expert guidance, and fostering skill development to ensure team alignment with institutional goals.
• Communicate team achievements and project outcomes related to innovations in teaching and learning to stakeholders and IN-Learning’s management.
• Oversee team performance reviews, provide coaching, and create an environment that fosters collaboration and open communication.

Champion Data-Driven Innovation in Teaching and Learning:

• Lead the development and integration of evidence-based frameworks and learning analytics dashboards to optimise teaching and learning experiences.
• Collaborate with specialists across NIE to analyse datasets, uncover insights, and inform continuous improvements in teaching practices and learning environments.
• Present data-driven findings and innovative design solutions to faculty and project stakeholders to enhance pedagogical outcomes.
• Facilitate faculty development programs that equip educators with the skills needed to use learning analytics and educational technology effectively.

Planning and Facilitating Professional Development for Faculty:

• Spearhead the development and facilitation of professional development programs that help faculty integrate data analytics and emerging technology into their courses to improve student outcomes.
• Work with cross-departmental teams to develop strategies for engaging faculty in data-informed instructional design and personalised learning approaches.
• Collaborate with IN-Learning’s Engagement Planning and Research team to disseminate knowledge and foster institute-wide improvements in data-driven teaching.

Research and Stay Abreast of Best Practices:

• Stay informed about emerging trends in educational technologies and learning analytics on a local and global scale, ensuring that the team remains at the forefront of data-driven teaching and learning innovations.
• Conduct research on pedagogical innovations for translation into practice.

Lead Special Projects:

• Lead and participate in special projects to advance teaching and learning through data analytics and innovative educational technologies.
• Collaborate across teams to develop and implement data-informed instructional strategies, using teacher-facing and student-facing dashboards to provide real-time feedback for continuous improvement in faculty performance and student learning outcomes.

Requirements

• A University degree in Learning Sciences, Instructional Design, Educational Technology or a related field.
• A minimum of 3-5 years of experience in educational technology, learning analytics, or instructional design, with demonstrated leadership in integrating educational technologies into teaching practices.
• Proven experience managing or mentoring teams in an IHL environment.
• Strong knowledge of emerging educational technologies, with the ability to incorporate data analytics into teaching and learning.
• Experience with data visualisation tools (e.g., Tableau, PowerBI) will be an advantage, particularly in creating interactive dashboards for faculty and students.
• Experience in data analysis to uncover themes and trends and the ability to interpret teacher-facing and student-facing learning analytics to support data-driven decision-making.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Experience delivering training programs that support faculty leveraging learning analytics and using emerging educational tools effectively.
• Excellent interpersonal, written, and verbal communication skills, with the ability to present complex data in a clear and actionable manner for diverse stakeholders, including faculty and leadership.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

Job Description:

• Manage the planning and running of assigned of assigned research programme and projects.
• Coordinate with internal and external stakeholder to ensure project meet within the timeline.
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget.
• Monitor progress of research activities and outcomes and prepare relevant reports.
• Any other duties assigned by Senior Manager/ Director

Requirements:

• Minimum Bachelor Degree in Life Science Biological Science or equivalent
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

AYANA Hospitality is in search of a knowledgeable and innovative Learning & Development Manager to join our team at AYANA Komodo. This pivotal role involves creating and implementing effective training programs that enhance employee skills and align with our organizational goals. As the L&D Manager, you will collaborate with department heads to identify training needs, develop comprehensive training plans, and create engaging learning experiences for all employees. Your ability to drive performance improvement and uphold our brand values is essential to success in this position.

Key Responsibilities

• Design and develop training programs that meet the specific needs of various departments and enhance employee performance.
• Conduct training needs assessments through surveys, interviews, and observations.
• Create a culture of continuous learning by encouraging knowledge sharing and the pursuit of professional development.
• Deliver engaging training sessions, workshops, and seminars to diverse audiences.
• Evaluate training outcomes and impact using metrics and feedback for continuous improvement.
• Oversee the training budget and ensure the effective allocation of resources.
• Support a smooth onboarding process for new employees, ensuring they are well-equipped with the necessary skills.
• Stay up-to-date on industry trends and best practices in training and development.

• Minimum of 5 years of experience in Learning & Development, preferably within the hospitality industry.
• A Bachelor’s degree in Human Resources, Education, Psychology, or a related field; a Master’s degree is a plus.
• Strong knowledge of adult learning principles and various training methodologies.
• Proficient in e-learning technologies and Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage and motivate employees.
• Strong analytical and problem-solving skills to assess training needs effectively.
• Demonstrated ability to lead and mentor a team.
• Willingness to relocate to Komodo Island.

Now is our time to inspire the future of healthcare together.

Mediwhale Inc. is a venture-backed oculomics AI company from South Korea. We are looking for talented individuals destined to usher in the next era of healthcare. We live in a moment of remarkable change and opportunity.

Our flagship platform solution utilizes ophthalmic-based artificial intelligence to enable personalized cardiovascular disease (CVD) risk prediction. Built on a series of patented machine learning algorithms, our regulator-cleared software as a medical device platform provides convenient CVD risk assessment in point-of-care settings.

Core Duties and Responsibilities

As a CRA, you will be responsible for independently managing all aspects of global clinical research. This includes overseeing on-site clinical studies, ensuring adherence to timelines, and maintaining high-quality documentation. You will collaborate with local investigators, provide feedback to cross-functional teams, and contribute to product development and regulatory processes. This role requires frequent travel to study sites and reports directly to the Head of Clinical Operations in Singapore.

· Independently generate, write, and edit study protocols, informed consents, case report forms, study reports, monitoring plans, and other clinical and regulatory documents.

· Manage pre- and post-market clinical studies from study start-up to close-out, ensuring compliance with industry standards, best practices, and study protocols.

· Maintain the trial master file and oversee study-related documentation, including medical images.

· Prepare for and conduct investigators' meetings, fostering effective communication and collaboration.

· Resolve discrepancies and address issues promptly, working closely with site personnel.

· Directly contribute to study recruitment and informed consent procedures.

Required Education, Experience, Knowledge, and Skills

· PhD, PharmD, RN or equivalent; BA/BS degree with relevant healthcare background may be considered.

· Minimum 2 years of independent clinical trial management, preferably in medical devices.

· Thorough understanding of medical device clinical trial design, ISO 14155 and other applicable industry standards.

· Proficiency in medical terminology related to cardiology, nephrology, and ophthalmology desired.

· Strong written and oral communication skills in both English.

· Ability to build and maintain effective relationships with trial center colleagues and staff.

· Excellent time management and prioritization abilities, with a keen attention to detail.

· Willingness to travel globally as required.

Contact Details

If you are interested in finding out more information about this opening, please contact Mediwhale SG office in-charge (james.lim@mediwhale.com).

Learning Partnering:

• As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.
• Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.
• Programmes and Sponsorship Management
• Manage learning resources and budget associated with the job family. Explore untapped potential on learning reports and analytics.
• Maintain oversight of the L&D funding programmes and schemes. These include managing the budget and application processes, as well as measuring the deliverables and impact of the programmes and schemes.
• Manage MOH funded schemes including Health Manpower Development Plan and MOH-Inservice Scholarship & Sponsorship, aligned to approved implementation approach. Be the officer in-charge of managing the sponsorship processes, claims and audit matters pertaining to the funded schemes.
• Stay abreast and take bold steps to explore and apply new learning and development practices, technology, tools and approaches.
• Lead and Implement culture change initiatives to reinforce Core Values, learning and Innovation.

Job Requirements

• At least 10 years of relevant experience in leading and implementing Learning & Organisational Development, preferably in the health, healthcare or service sectors. This may include competency framework development, designing and curating developmental roadmaps and programmes, capability and learning needs analysis, building learning culture, managing training operations and learning management system, as well as other relevant areas.
• Strong in L&D operational process and project management.
• Experiences in competency framework development, programme and curriculum design development.
• Strong stakeholder management, influencing and collaboration skills to engage across different levels and functions.
• Exhibit strong collaboration within L&D and HR teams.
• Bold to explore and experiment with new ways of working.
• Demonstrate resilience, creativity and pro-activeness in managing dynamic and complex situation.
• Excellent verbal and written communication skills
• Meticulous and strong in analytical thinking.
• Proficient in Microsoft Office applications. Curious in exploring other learning technology and platforms. (e.g. Menti, Kahoot, Padlet)

WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to jacechoo@recruitexpress.com.sg

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

We ensure that teams across Product Support Operations and Risk Operations have the knowledge they need to master our products, provide gold standard support, and safeguard both Stripe and our users. We aspire to elevate the way our learners perceive us, positioning ourselves as a critical resource on their journey to growth through quality training that resonates with, and empowers, every individual.

What you’ll do

As a Training Program Manager within the Support Enablement team, your role will be to develop training initiatives that enhance the capabilities of our Operations teams, specifically Product Support and Risk Operations. Our team takes pride in refining the Stripe experience for both our users and our global network of support specialists. By owning the strategic direction and execution of training programs, you'll play a crucial role in equipping support specialists with the knowledge and skills necessary for exceptional service delivery.

Responsibilities

• Design learning curricula to help deliver the vision and strategy for the Stripe Operations training program:Convert business requirements into comprehensive training curricula and supportive content, tailored to the needs of our teams
  Ensure the application of adult learning principles and systematic instructional design to create effective learning solutions, including online, classroom, virtual, and blended learning modalities
  Design assessment methodologies aligned with leading accreditation frameworks and practices
  
• Partner with business leaders across Operations to develop relevant training programs in accordance with the strategy you set out
• Analyze metric data to evaluate high-priority topics that would benefit from the development of new training modules and measure training impact post-launch
• Efficiently partner with cross-functional stakeholders on high-priority projects and initiatives, adapting swiftly to emerging needs and dedicating focused effort to ensure success
• Proactively assess and respond to training demands in cases where there may be significant ambiguity or unknowns
• Harmonize our training efforts across global locations in partnership with external service providers

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in instructional design, technical training programs or operations program management
• Experience designing and developing training materials and content to include online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
• Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Experience in identifying recurring issues faced by customers and specialists, and developing scalable training solutions
• The ability to distill complex information into clear, concise deliverables

Preferred qualifications

• Experience leveraging learning management systems and/or other content delivery platforms
• An inquisitive approach to learning about new technologies, with a keen sense in identifying user and agent issues
• Strong written and verbal communication skills with experience giving presentations
• Ability to understand Stripe’s API in the context of what our specialists need to answer users questions