Total 10 job vacancies by Serco Limited

Contract: Permanent
Salary: £33,738
- £36,467Hours: 40

Here at Serco, we are looking for a Vocational Multi Skills Instructor with a construction industry background to join our team at HMP Dovegate a category B prison. Occupational Experience is as important as tutor qualifications.

The main aim of the role is to participate in the daily operations of the industries building and the workshops/classrooms therein. Facilitate high quality engaging sessions which develops the employability skills of prisoners. Alongside this, assist in coordinating the wider purposeful activity spaces across HMP Dovegate, ensuring the right prisoners are engaging in the right activities, at the right time as directed by their learning plan.
Some of the other responsibilities of the Industrial Tutor are as follows:

Assist in the daily operational delivery within the Industrial workshop, ensuring sessions run smoothly and are filled with appropriate prisoners. As a Tutor you will be delivering Vocational Qualifications alongside our current tutor team as we expand our offer.
Prepare workshop sessions based on the construction industry using a variety of teaching and assessment methods to include high quality learning materials, equipment, and resources to maximise productive and effective learning opportunities


- Drive a holistic purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison
- Monitor prisoner attendance in activities and report concerns to the Industries PA Manager
- Attend standardisation meetings as required to drive continuous improvement and enhance programme delivery


You will be an inspiring tutor with a background in education and will have had some experience of working within your specialist area. Good technical knowledge and skills are essential. Experience of working with learners from non-traditional backgrounds would also be beneficial. You will be gifted in delivering varied, high quality and imaginative sessions and have a record of good retention and success rates.

What you will need to do the role

- Occupational Experience in construction or painting and decorating or similar. Assessor qualifications are not essential.
- Flexible approach to learning and using new skills, i.e., Delivering a range of different workshops
- An understanding of prisoner work and activities
- Strong communication skills
- Good IT, literacy, and numeracy skills
- Ability to develop, motivate and inspire learners throughout their programme of study
- Collaborative team worker
Role Essentials


- Planning agreed programmes of education activities to meet course aims and objectives, including syllabi and schemes of work, reviewing, and revising as continuous quality improvement.
- Preparing individual lesson plans, planning learning activities, using high quality learning materials, equipment, and resources to maximise productive and effective learning opportunities for learners.
- To administer all aspects of the accreditation process for learners enrolled on courses. This may be a training need which we will fully support with.
- To ensure the delivery of a quality provision, embedding functional skills and fundamental British Values.
- Maintaining accurate records, including learner attendance, records of work, progression route and levels of achievement.
- Presenting reports for recruitment, retention and achievement and other performance reports as required.
- Establishing and maintaining positive and professional relationships with learners, to create an appropriate environment for learning.
- To cover lessons as required in the absence of colleagues to meet contractual requirements.
- Carefully managing resources and the use of equipment, actively encouraging learners to value them.
- Regularly evaluating own work and encouraging learners to evaluate constructively the programmes they attend, in order to contribute to the continuous development of the service.
- To ensure certification for those learners participating in the course.
- To provide learners with regular feedback and guidance to support their learning on a regular basis.
- To actively promote all programme activities and ensure that current, accurate and appropriate promotional material is available to learners.
- Working with education and training colleagues, including attending curriculum area meetings and staff meetings; working with colleagues in other departments to enhance programme delivery and to promote education and training.
- Working in accordance with all statutory, Home Office, company, and department requirements. This will include reporting security and /or intelligence information immediately to the College Leaders and making referrals to the designated person/professional service providers.
- Developing links with other disciplines within the programmes area at HMP Dovegate.
- Maintaining links and information exchange with appropriate partnerships.
- To share in the responsibility for ensuring good standards of learner behaviour and taking appropriate disciplinary action as required.
- As required, to carry out rub down searching of prisoners to support the security aspects of the Tutor position.
- To assist in other area(s) of the prison when instructed and directed by senior management.
- Adhere to the sickness reporting guidelines set out at induction.
- To undertake other duties as directed by senior management.


Qualifications:
Desirable:

- Level 3 Award in Education and Training (QCF)
- Level 3
- subject specialism

Minimum:

- GCSE C in Maths and English


Experience:

- Occupational Experience in a field within the Construction sector.
- Have proven experience of working in an environment that demands strong interpersonal, oral, and written communication skills.
- Have demonstrated flexibility and the ability to work to deadlines and under pressure.
- Recent experience and appropriate knowledge.
- Experience of a custodial environment would be an advantage
- Experience of working with learners from non-traditional backgrounds


Skills and Abilities:

- Able to form good working relationships.
- Responds to identified needs by undertaking self-directed learning, research and training as required.
- Establishes internal/external links as required.


- Have an understanding of the principles underpinning teaching adults, i.e., planning, delivery, assessment and evaluation of learning.
- Have an awareness of different learning strategies and teaching methods suitable for teaching a diverse range of abilities.
- Have effective oral and written communication, numeracy, and interpersonal qualifications & skills to communicate effectively with staff and learners alike.
- To develop and devise learning materials and approaches to the delivery of courses.
- To keep up to date with national developments in curriculum.
- To keep records as necessary to support the accreditation process.
- To maintain professional relationships with colleagues from other areas
- To deliver alternative subject(s) if the contract deems necessary.
- Always adhere to Data Protection and Security.


What we offer


- Competitive salary and upto 6% pension contribution
- Serco benefits and discounts
- Employee Assistance Programme
- A safe and supportive culture
- A company passionate about diversity and inclusion



Why Serco


- Meaningful and vital work – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.


- A world of opportunity
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- Great people
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.








About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Psychotherapist Specialist in Learning Disabilities (Therapeutic Community)
HMP Dovegate, SH4 8XR
Full time 40 hours or part time 24 hours available
Permanent
£50,450 Per Annum (Full time pay)



HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter Here at Serco we have a vacancy for a Psychotherapist to join our Therapeutic Community Team. The operational capacity is for 200 prisoners who are serving a range of sentences including; trial, remand, those awaiting sentence and convicted men serving up to life in prison. Joining our onsite team at this category B prison, you’ll play a key role in delivering Psychological Services to residents.

As a member of the Therapeutic Community's Clinical Team, conduct group treatment to residents. Reporting and tracking the Resident's progress in therapy will be an important part of your job, as will ensuring that their risk of reoffending is minimised. As a member of the Community Clinical Team, you will participate in/chair Therapy Review Boards and make choices regarding appropriate future steps for Residents at the end of their Therapy Journey.

You will deliver therapy within the context of a Therapeutic Community and work with the Clinical Team to embed and sustain the Community's Audit Standards. You'll be active in every part of the Community Program and will help to promote clinical thinking in areas like Group Process, Supervision, and Sensitivity. You will be able to contain and think about the work and experiences of the Residents on the TC if you have a good awareness and understanding of residents who have complex mental health problems, including Learning Disabilities.

This role is full time permanent or part time 3 days per week.
The days required are Tuesday, Wednesday and Thursday.


What you’ll need to do the role:

You will be a qualified psychotherapist with the UKCP (United Kingdom Council for Psychotherapy) or BACP (British Association for Counselling and Psychotherapy) Ideally you will be qualified with substantial post-qualification clinical experience in forensic or mental health work and further training in Learning Disabilities, but applications are welcomed from newly qualified clinicians, who have undertaken placement work with complex cases.

The post holder will need to be able to work Serco Business autonomously, have experience working as part of a multi-disciplinary team and be able to make good use of supervision and line management. The position requires knowledge of Forensic Psychological & Democratic Therapeutic Community theories, practices & procedures employed within a custodial setting, requiring experience of delivering therapeutic environments or practices, preferably in a Forensic Setting.

To have experience working in a therapeutic environment and to be able to maintain the safety and integrity of that environment. This is to include being confident in describing the TC model and it is desirable to be sufficiently knowledgeable of TC principles to teach/train other staff in that area. You must have experience as Psychotherapy Clinician for a therapeutic service including Learning Disabilities.

Management of referrals, provision of caseload management and clinical supervision. The post holder will contribute to the promotion of an environment that facilitates lifelong learning and continuous professional development. To understand the interface between Operations, Security and Therapy in delivering effective and efficient therapeutic interventions.
To possess excellent communication skills, both written and oral, and be capable of producing written work to the highest standards. To be competent in addressing large groups/audiences, for example in full staff briefings, providing clear and precise information to all.

Why Serco

A place you can make an impact
- Using specialist behavioural analysis you’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence offending behaviour.
A place you can count on
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression. We actively fund psychologists towards chartered and/or registered status and with ongoing CPD activities and look to promote from within.
A place for you
- You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. We promote an empathic and therapeutic approach, respecting individual differences and promoting self[1]efficacy Serco Business
What we offer:

There are a range of benefits for working at Serco including a 25 days holiday plus bank holidays. Other Serco benefits include; Up to 6% contributory pension scheme, Employee Assistance Programme, Training Fees paid. You will be employed by a company that is passionate about diversity and inclusion and provides safe and supportive culture. Serco discounts including cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships. Serco ShareSave
-
- where employees can own a part of the company and invest in their future.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

Contract: Permenant
Salary: £33,738
- £36,467Hours: 40

Here at Serco, we are looking for a Vocational Multi Skills Instructor with a construction industry background to join our team at HMP Dovegate a category B prison. Occupational Experience is as important as tutor qualifications.

The main aim of the role is to participate in the daily operations of the industries building and the workshops/classrooms therein. Facilitate high quality engaging sessions which develops the employability skills of prisoners. Alongside this, assist in coordinating the wider purposeful activity spaces across HMP Dovegate, ensuring the right prisoners are engaging in the right activities, at the right time as directed by their learning plan.
Some of the other responsibilities of the Industrial Tutor are as follows:

Assist in the daily operational delivery within the Industrial workshop, ensuring sessions run smoothly and are filled with appropriate prisoners. As a Tutor you will be delivering Vocational Qualifications alongside our current tutor team as we expand our offer.
Prepare workshop sessions based on the construction industry using a variety of teaching and assessment methods to include high quality learning materials, equipment, and resources to maximise productive and effective learning opportunities


- Drive a holistic purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison
- Monitor prisoner attendance in activities and report concerns to the Industries PA Manager
- Attend standardisation meetings as required to drive continuous improvement and enhance programme delivery


You will be an inspiring tutor with a background in education and will have had some experience of working within your specialist area. Good technical knowledge and skills are essential. Experience of working with learners from non-traditional backgrounds would also be beneficial. You will be gifted in delivering varied, high quality and imaginative sessions and have a record of good retention and success rates.

What you will need to do the role

- Occupational Experience in construction or painting and decorating or similar. Assessor qualifications are not essential.
- Flexible approach to learning and using new skills, i.e., Delivering a range of different workshops
- An understanding of prisoner work and activities
- Strong communication skills
- Good IT, literacy, and numeracy skills
- Ability to develop, motivate and inspire learners throughout their programme of study
- Collaborative team worker
Role Essentials


- Planning agreed programmes of education activities to meet course aims and objectives, including syllabi and schemes of work, reviewing, and revising as continuous quality improvement.
- Preparing individual lesson plans, planning learning activities, using high quality learning materials, equipment, and resources to maximise productive and effective learning opportunities for learners.
- To administer all aspects of the accreditation process for learners enrolled on courses. This may be a training need which we will fully support with.
- To ensure the delivery of a quality provision, embedding functional skills and fundamental British Values.
- Maintaining accurate records, including learner attendance, records of work, progression route and levels of achievement.
- Presenting reports for recruitment, retention and achievement and other performance reports as required.
- Establishing and maintaining positive and professional relationships with learners, to create an appropriate environment for learning.
- To cover lessons as required in the absence of colleagues to meet contractual requirements.
- Carefully managing resources and the use of equipment, actively encouraging learners to value them.
- Regularly evaluating own work and encouraging learners to evaluate constructively the programmes they attend, in order to contribute to the continuous development of the service.
- To ensure certification for those learners participating in the course.
- To provide learners with regular feedback and guidance to support their learning on a regular basis.
- To actively promote all programme activities and ensure that current, accurate and appropriate promotional material is available to learners.
- Working with education and training colleagues, including attending curriculum area meetings and staff meetings; working with colleagues in other departments to enhance programme delivery and to promote education and training.
- Working in accordance with all statutory, Home Office, company, and department requirements. This will include reporting security and /or intelligence information immediately to the College Leaders and making referrals to the designated person/professional service providers.
- Developing links with other disciplines within the programmes area at HMP Dovegate.
- Maintaining links and information exchange with appropriate partnerships.
- To share in the responsibility for ensuring good standards of learner behaviour and taking appropriate disciplinary action as required.
- As required, to carry out rub down searching of prisoners to support the security aspects of the Tutor position.
- To assist in other area(s) of the prison when instructed and directed by senior management.
- Adhere to the sickness reporting guidelines set out at induction.
- To undertake other duties as directed by senior management.


Qualifications:
Desirable:

- Level 3 Award in Education and Training (QCF)
- Level 3
- subject specialism

Minimum:

- GCSE C in Maths and English


Experience:

- Occupational Experience in a field within the Construction sector.
- Have proven experience of working in an environment that demands strong interpersonal, oral, and written communication skills.
- Have demonstrated flexibility and the ability to work to deadlines and under pressure.
- Recent experience and appropriate knowledge.
- Experience of a custodial environment would be an advantage
- Experience of working with learners from non-traditional backgrounds


Skills and Abilities:

- Able to form good working relationships.
- Responds to identified needs by undertaking self-directed learning, research and training as required.
- Establishes internal/external links as required.


- Have an understanding of the principles underpinning teaching adults, i.e., planning, delivery, assessment and evaluation of learning.
- Have an awareness of different learning strategies and teaching methods suitable for teaching a diverse range of abilities.
- Have effective oral and written communication, numeracy, and interpersonal qualifications & skills to communicate effectively with staff and learners alike.
- To develop and devise learning materials and approaches to the delivery of courses.
- To keep up to date with national developments in curriculum.
- To keep records as necessary to support the accreditation process.
- To maintain professional relationships with colleagues from other areas
- To deliver alternative subject(s) if the contract deems necessary.
- Always adhere to Data Protection and Security.


What we offer


- Competitive salary and upto 6% pension contribution
- Serco benefits and discounts
- Employee Assistance Programme
- A safe and supportive culture
- A company passionate about diversity and inclusion



Why Serco


- Meaningful and vital work – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.


- A world of opportunity
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- Great people
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.








About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Psychotherapist Specialist in Learning Disabilities (Therapeutic Community)
HMP Dovegate, SH4 8XR
Full time 40 hours or part time 24 hours available
Permanent
£50,450 Per Annum (Full time pay)



HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter Here at Serco we have a vacancy for a Psychotherapist to join our Therapeutic Community Team. The operational capacity is for 200 prisoners who are serving a range of sentences including; trial, remand, those awaiting sentence and convicted men serving up to life in prison. Joining our onsite team at this category B prison, you’ll play a key role in delivering Psychological Services to residents.

As a member of the Therapeutic Community's Clinical Team, conduct group treatment to residents. Reporting and tracking the Resident's progress in therapy will be an important part of your job, as will ensuring that their risk of reoffending is minimised. As a member of the Community Clinical Team, you will participate in/chair Therapy Review Boards and make choices regarding appropriate future steps for Residents at the end of their Therapy Journey.

You will deliver therapy within the context of a Therapeutic Community and work with the Clinical Team to embed and sustain the Community's Audit Standards. You'll be active in every part of the Community Program and will help to promote clinical thinking in areas like Group Process, Supervision, and Sensitivity. You will be able to contain and think about the work and experiences of the Residents on the TC if you have a good awareness and understanding of residents who have complex mental health problems, including Learning Disabilities.

This role is full time permanent or part time 3 days per week.
The days required are Tuesday, Wednesday and Thursday.


What you’ll need to do the role:

You will be a qualified psychotherapist with the UKCP (United Kingdom Council for Psychotherapy) or BACP (British Association for Counselling and Psychotherapy) Ideally you will be qualified with substantial post-qualification clinical experience in forensic or mental health work and further training in Learning Disabilities, but applications are welcomed from newly qualified clinicians, who have undertaken placement work with complex cases.

The post holder will need to be able to work Serco Business autonomously, have experience working as part of a multi-disciplinary team and be able to make good use of supervision and line management. The position requires knowledge of Forensic Psychological & Democratic Therapeutic Community theories, practices & procedures employed within a custodial setting, requiring experience of delivering therapeutic environments or practices, preferably in a Forensic Setting.

To have experience working in a therapeutic environment and to be able to maintain the safety and integrity of that environment. This is to include being confident in describing the TC model and it is desirable to be sufficiently knowledgeable of TC principles to teach/train other staff in that area. You must have experience as Psychotherapy Clinician for a therapeutic service including Learning Disabilities.

Management of referrals, provision of caseload management and clinical supervision. The post holder will contribute to the promotion of an environment that facilitates lifelong learning and continuous professional development. To understand the interface between Operations, Security and Therapy in delivering effective and efficient therapeutic interventions.
To possess excellent communication skills, both written and oral, and be capable of producing written work to the highest standards. To be competent in addressing large groups/audiences, for example in full staff briefings, providing clear and precise information to all.

Why Serco

A place you can make an impact
- Using specialist behavioural analysis you’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence offending behaviour.
A place you can count on
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression. We actively fund psychologists towards chartered and/or registered status and with ongoing CPD activities and look to promote from within.
A place for you
- You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. We promote an empathic and therapeutic approach, respecting individual differences and promoting self[1]efficacy Serco Business
What we offer:

There are a range of benefits for working at Serco including a 25 days holiday plus bank holidays. Other Serco benefits include; Up to 6% contributory pension scheme, Employee Assistance Programme, Training Fees paid. You will be employed by a company that is passionate about diversity and inclusion and provides safe and supportive culture. Serco discounts including cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships. Serco ShareSave
-
- where employees can own a part of the company and invest in their future.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Psychotherapist Specialist in Learning Disabilities (Therapeutic Community)
HMP Dovegate, SH4 8XR
Full time 40 hours or part time 24 hours available
Permanent
£50,450 Per Annum (Full time pay)



HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter Here at Serco we have a vacancy for a Psychotherapist to join our Therapeutic Community Team. The operational capacity is for 200 prisoners who are serving a range of sentences including; trial, remand, those awaiting sentence and convicted men serving up to life in prison. Joining our onsite team at this category B prison, you’ll play a key role in delivering Psychological Services to residents.

As a member of the Therapeutic Community's Clinical Team, conduct group treatment to residents. Reporting and tracking the Resident's progress in therapy will be an important part of your job, as will ensuring that their risk of reoffending is minimised. As a member of the Community Clinical Team, you will participate in/chair Therapy Review Boards and make choices regarding appropriate future steps for Residents at the end of their Therapy Journey.

You will deliver therapy within the context of a Therapeutic Community and work with the Clinical Team to embed and sustain the Community's Audit Standards. You'll be active in every part of the Community Program and will help to promote clinical thinking in areas like Group Process, Supervision, and Sensitivity. You will be able to contain and think about the work and experiences of the Residents on the TC if you have a good awareness and understanding of residents who have complex mental health problems, including Learning Disabilities.

This role is full time permanent or part time 3 days per week.
The days required are Tuesday, Wednesday and Thursday.


What you’ll need to do the role:

You will be a qualified psychotherapist with the UKCP (United Kingdom Council for Psychotherapy) or BACP (British Association for Counselling and Psychotherapy) Ideally you will be qualified with substantial post-qualification clinical experience in forensic or mental health work and further training in Learning Disabilities, but applications are welcomed from newly qualified clinicians, who have undertaken placement work with complex cases.

The post holder will need to be able to work Serco Business autonomously, have experience working as part of a multi-disciplinary team and be able to make good use of supervision and line management. The position requires knowledge of Forensic Psychological & Democratic Therapeutic Community theories, practices & procedures employed within a custodial setting, requiring experience of delivering therapeutic environments or practices, preferably in a Forensic Setting.

To have experience working in a therapeutic environment and to be able to maintain the safety and integrity of that environment. This is to include being confident in describing the TC model and it is desirable to be sufficiently knowledgeable of TC principles to teach/train other staff in that area. You must have experience as Psychotherapy Clinician for a therapeutic service including Learning Disabilities.

Management of referrals, provision of caseload management and clinical supervision. The post holder will contribute to the promotion of an environment that facilitates lifelong learning and continuous professional development. To understand the interface between Operations, Security and Therapy in delivering effective and efficient therapeutic interventions.
To possess excellent communication skills, both written and oral, and be capable of producing written work to the highest standards. To be competent in addressing large groups/audiences, for example in full staff briefings, providing clear and precise information to all.

Why Serco

A place you can make an impact
- Using specialist behavioural analysis you’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence offending behaviour.
A place you can count on
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression. We actively fund psychologists towards chartered and/or registered status and with ongoing CPD activities and look to promote from within.
A place for you
- You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. We promote an empathic and therapeutic approach, respecting individual differences and promoting self[1]efficacy Serco Business
What we offer:

There are a range of benefits for working at Serco including a 25 days holiday plus bank holidays. Other Serco benefits include; Up to 6% contributory pension scheme, Employee Assistance Programme, Training Fees paid. You will be employed by a company that is passionate about diversity and inclusion and provides safe and supportive culture. Serco discounts including cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships. Serco ShareSave
-
- where employees can own a part of the company and invest in their future.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Psychotherapist Specialist in Learning Disabilities (Therapeutic Community)
HMP Dovegate, SH4 8XR
Full time 40 hours or part time 24 hours available
Permanent
£50,450 Per Annum (Full time pay)



HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter Here at Serco we have a vacancy for a Psychotherapist to join our Therapeutic Community Team. The operational capacity is for 200 prisoners who are serving a range of sentences including; trial, remand, those awaiting sentence and convicted men serving up to life in prison. Joining our onsite team at this category B prison, you’ll play a key role in delivering Psychological Services to residents.

As a member of the Therapeutic Community's Clinical Team, conduct group treatment to residents. Reporting and tracking the Resident's progress in therapy will be an important part of your job, as will ensuring that their risk of reoffending is minimised. As a member of the Community Clinical Team, you will participate in/chair Therapy Review Boards and make choices regarding appropriate future steps for Residents at the end of their Therapy Journey.

You will deliver therapy within the context of a Therapeutic Community and work with the Clinical Team to embed and sustain the Community's Audit Standards. You'll be active in every part of the Community Program and will help to promote clinical thinking in areas like Group Process, Supervision, and Sensitivity. You will be able to contain and think about the work and experiences of the Residents on the TC if you have a good awareness and understanding of residents who have complex mental health problems, including Learning Disabilities.

This role is full time permanent or part time 3 days per week.
The days required are Tuesday, Wednesday and Thursday.


What you’ll need to do the role:

You will be a qualified psychotherapist with the UKCP (United Kingdom Council for Psychotherapy) or BACP (British Association for Counselling and Psychotherapy) Ideally you will be qualified with substantial post-qualification clinical experience in forensic or mental health work and further training in Learning Disabilities, but applications are welcomed from newly qualified clinicians, who have undertaken placement work with complex cases.

The post holder will need to be able to work Serco Business autonomously, have experience working as part of a multi-disciplinary team and be able to make good use of supervision and line management. The position requires knowledge of Forensic Psychological & Democratic Therapeutic Community theories, practices & procedures employed within a custodial setting, requiring experience of delivering therapeutic environments or practices, preferably in a Forensic Setting.

To have experience working in a therapeutic environment and to be able to maintain the safety and integrity of that environment. This is to include being confident in describing the TC model and it is desirable to be sufficiently knowledgeable of TC principles to teach/train other staff in that area. You must have experience as Psychotherapy Clinician for a therapeutic service including Learning Disabilities.

Management of referrals, provision of caseload management and clinical supervision. The post holder will contribute to the promotion of an environment that facilitates lifelong learning and continuous professional development. To understand the interface between Operations, Security and Therapy in delivering effective and efficient therapeutic interventions.
To possess excellent communication skills, both written and oral, and be capable of producing written work to the highest standards. To be competent in addressing large groups/audiences, for example in full staff briefings, providing clear and precise information to all.

Why Serco

A place you can make an impact
- Using specialist behavioural analysis you’ll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence offending behaviour.
A place you can count on
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression. We actively fund psychologists towards chartered and/or registered status and with ongoing CPD activities and look to promote from within.
A place for you
- You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. We promote an empathic and therapeutic approach, respecting individual differences and promoting self[1]efficacy Serco Business
What we offer:

There are a range of benefits for working at Serco including a 25 days holiday plus bank holidays. Other Serco benefits include; Up to 6% contributory pension scheme, Employee Assistance Programme, Training Fees paid. You will be employed by a company that is passionate about diversity and inclusion and provides safe and supportive culture. Serco discounts including cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships. Serco ShareSave
-
- where employees can own a part of the company and invest in their future.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Personal Education and Learning Support Tutor
HMP Dovegate
Full time, 40 hours
Permanent
£33,500
- £35,500 Per annum

Here at Serco we are looking for Personal Education and Learning Support Tutor to join our team at HMP Dovegate a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1160 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order.

We have an opening for a Personal Education and Learning Support Tutor to join our team. The key purpose of this role is to assess students’ skills to determine their needs and to develop teaching plans according to those needs. They will plan, organise, and assign activities that are specific to each student’s abilities. The role involves teaching and mentoring students in small groups, and one-on-one. As a Learning Support tutor they will work with teachers and teaching assistants who work with students with disabilities, and maintain accurate records, including learner attendance, records of work, progression routes and levels of achievement.
Additionally, they will assist management in the delivery of an education provision which increases employability, reduces the likelihood of reoffending and prepares prisoners for a successful return to the community.


Other aspects of the role involves:


- Establishing and maintaining positive and professional relationships with learners, to create an appropriate environment for learning.
- Carefully managing the use of equipment and resources actively encouraging learners to value them.
- Regularly evaluating own work and encouraging learners to evaluate constructively the programmes they attend, in order to contribute to the continuous development of the service.
- To provide learners with feedback and guidance to support their learning on a regular basis.



What you need to do the job:

Qualifications:

Ideally we are looking for an individual who holds a Level 4 Award in Education and Training (QCF)/Certificate in Education/PGCE. Ideally, we are looking for an individual who holds a Level 4 Award in Education and Training/Cert Ed/PGCE as well as a Level 4 SEN qualification or is currently working towards this.
Having an Assessor Practising Certificate (APC) is also desirable.


Experience:

The successful post holder must have proven experience of working in an environment that demands strong interpersonal, oral and written communication skills.
They must have demonstrated flexibility and the ability to work to deadlines and under pressure.
It is important they have a solid understanding of the JCQ Access Arrangements and Reasonable Adjustments.
Be familiar with the Equality Act 2010.
Having experience of a custodial environment would be an advantage but not essential.


Skills and Abilities:

Additionally, they must be able to use nationally standardised tests and assessments.
Understand the theoretical basis underlying psychometric tests.
Be able to form good working relationships.
Respond to identified needs by undertaking self-directed learning, research and training as required.
Establishes internal/external links as required.



Why Serco:

A place you can make an impact
- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives
A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer:


- Serco Benefits package
- Up to 6% contributory pension scheme
- Employee Assistance Programme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
- A safe and supportive culture
- The chance to make a positive difference to the prison and court systems
- A company passionate about diversity and inclusion




About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Core Trainer
£25,600PA
West Bromwich, Home-working
Full Time, 37.5 hours per week covering 8am – 6pm, Monday – Friday

There will be a 7-week training course with a mandatory 100% attendance.

At Serco, not only is the nature of the work we do important, everyone has a significant role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

If you’re looking for a more rewarding and secure home for your talents, look no further than Serco. We need experienced and motivated people who can display the right behaviours to join us and uphold our high standards of customer service. In short, we need people to be there for our customers when they’re needed most. And, in return, we will invest in your training and development to make you an expert in your respective field.

About the role:

The Core Trainer will be responsible for designing and delivering effective and engaging training packages. You will support and develop Online Trainers to share best practices and to ensure a consistent approach to training is maintained. You will contribute ideas to continuously improve training and development programmes based on both business and stakeholder requirements. You will ensure all administration of training and reports are completed, up to date and accurate, for example, attendance register, training logs and skills matrix. You will ensure that all training is evaluated and feedback and findings are acted upon and all feedback will be fed into the Training Manager.

What you will need to do the role


- Experience in both facilitation and design of training programmes
- Experience within the Customer Service industry
- Excellent written and verbal communication skills
- Ability to manage stakeholders within the business
- Excellent people leadership capability with high emotional intelligence
- Effective Time Management
- A good working knowledge of Microsoft applications – Word, Excel, Outlook and PowerPoint systems
- GCSE Maths and English or equivalent is desirable



The successful candidate will be required to carry out the following responsibilities, activities, and duties:


- Ensure the effective delivery of induction, mandatory and specialist training throughout the business, including onsite and virtual delivery
- Design and develop innovative and engaging training programmes in line with the latest customer research
- Support in the development of Online Trainers, ensuring that they deliver exceptional training to all members of staff
- Ensure all training records are kept up to date / are accurate
- Support the Training Manager in managing the training plan and setting expectations to stakeholders to deliver appropriate and timely training to the operation.
- Identify training and development needs within the organisation through regular consultation with Team Managers and Operational Managers
- Carry out TNA and develop new training programmes when required by the operation / client
- Evaluate and continuously improve all training programmes and materials on a regular basis (Regular = minimum requirement, 6 monthly intervals)


What we offer:



- A competitive salary
- A fantastic culture and supportive team; continuous training & development opportunities
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more
- The chance to make a positive difference in a company passionate about diversity and inclusion.
- Weekly Pay
- Access to an enhanced Pension and Serco Share Save scheme (optional)

Proud member of the Disability Confident employer scheme

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Forensic Psychologist in Training
HMP Dovegate, ST14 8XR
Full time, 40 hours
Permanent
Salary: £25,584 Per annum

 
HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity for the prison is 1100 prisoners who are serving a range of sentences including; trial, remand, those awaiting sentence and convicted men serving up to life in prison. Joining our onsite team at this category B prison, you’ll play a key role in delivering Psychological Services to residents. Here at Serco we have a vacancy for a Forensic Psychologist in Training to join our busy Psychological Services.


Your primary job purpose is to be part of a team delivering Psychological Services, however the role may also involve travel to other Serco-run sites.


Specific duties will vary and relate to functions across a number of different areas, including:


- Completing psychological risk assessment and interventions
- Providing a Consultancy service as required
- Conducting research
- Providing staff training
- Treatment management of programmes
- Psychological input into managing safety within the prison
- Working under supervision of a qualified psychologist



You may also be involved in the delivery of Offending Behaviour Programmes. You will be supported
- and expected to progress
- through the qualification that facilitates Registration as a Forensic Psychologist Practitioner with the Health & Care Professions Council (HCPC).

What you’ll need to do the role


First and foremost, you will have completed MSc in Forensic Psychology enabling registration on a qualification route to becoming a Registered Forensic Psychologist.

You must be able to reflect on your personal performance, seek and receive feedback and to strive towards continuous improvement.


Why Serco

Meaningful and vital work
- You’ll contribute to the reintegration of prisoners back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates
A world of opportunity
- With six prisons across the UK and a breadth of roles, you’ll be wholeheartedly supported with development and career progression
Great people
- You’ll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer


- Pension – 6% contribution
- 25 days holiday plus Bank Holidays
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme
- Serco Benefits package
- discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships
- ShareSave
- where employees can own a part of the company and invest in their future.
- Chance to contribute to innovation in the public services/prisons sector
- A company passionate about diversity and inclusion
- The chance to make a positive difference


- Flexible working considered
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities
- Chance to contribute to innovation in the public services/prisons sector
- A company passionate about diversity and inclusion



Opportunities


- To develop in areas of professional interest
- Join and engage in any of Serco’s members networks, including (LGBT+ network), Serco Embrace(cultures), Serco Inspire (empowering women), Serco Unlimited (Disability).



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Proud member of the Disability Confident employer scheme

.


Distance Learning Coordinator
Serco, HMP Dovegate, Uttoxeter ST14 8XR
Full time, 40 Hours, Permanent
£28,122 + Benefits

Working Hours
- 7.45am – 4.30pm (Monday – Friday)
Here at Serco, we’re looking for a Distance Learning Coordinator to join our team at HMP Dovegate – a Category B adult male facility near Uttoxeter, Staffordshire where we care for up to 1060 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.

You will join our committed team, where you will be expected to supervise learners undertaking their studies throughout the provision including the conducting of assessments as required. You will lead upon the planning and implementation of events throughout the year including graduation ceremonies.

As the distance learning coordinator, you will be responsible for the day-to-day support and active promotion of opportunities available to those upon the distance learning pathway.


Main Accountabilities

- Completion of PET (Prisoner Education Trust) Monitoring Forms and OU registration forms
- Support, monitoring and liaison with PET and OU
- Arranging and Scheduling of Open University exams in the Education Departments
- Invigilate Open University/Distance Learning exams as per awarding body guidelines
- Ensure the timely submission of all assignments to distance learning providers as per deadlines
- Responsibility for the collection of all distance learning external and internal mail into the prison and dissemination to prisoners in a timely manner
- Responsibility for ensuring that all IT systems are fully operational, containing all distance learning material and fit for purpose in conjunction with the IT Tutors and IT Department
- To work closely with the library to ensure that any additional resources are available to support with prisoner research
- Monitoring and access to all prisoner web pages
- Liaison with other prisons on transfer to ensure prisoners are able to continue with Distance Learning Programmes and informing Distance learning Coordinators of this change
- Arrange for prisoners to continue with studies upon release
- Regular one to one meetings with prisoners on Distance Learning programmes in all areas of the prison


What I need to do the job?

Essential:

- ECDL/IT qualifications
- Level 2 in Maths and English
- Demonstration of flexibility and the ability to work to deadlines and under pressure

Desirable:

- Good working knowledge of Distance Learning programmes, in particular, Open University
- Previous experience in a distance learning environment
- L3 AET/PTLLS qualification



What we offer?


- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Proud member of the Disability Confident employer scheme