Total 463 Customer Service job vacancies in Wrexham, Wales, LL11 2UB

An exciting opportunity has arisen for a Level 2 – Care and Support 30 hours within our Children’s Safe Accommodation provision in Ceredigion. These roles will work on a rota cover day and night shifts supporting the needs of the service. These roles will be a fundamental part of a wider team including a Registered Manager, Assistant Manager and Level 3 – Care and Support.

The ideal candidate will be passionate about promoting a child centred approach to practice, have a solid career history in children’s residential care or similar care and support provision.

In exchange for your skills and commitment, we will offer you a range of employee benefits including a competitive annual leave allowance, comprehensive employee health and wellbeing support, and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found on our careers website.

In addition, we are committed to investing in our people and will not only provide support to enable you to quickly and confidently take ownership of your role’s key areas of responsibility but in addition, we will support your development in order that you can progress your career with us.

Whilst we are seeking Individuals with a degree of fluency in the Welsh language. We welcome applications from non-Welsh speakers. All successful applicants requiring support to learn/improve their Welsh language skills will be offered funded lessons, during work time, to help reach the desired standard following appointment.

This is a fantastic opportunity to join a friendly and dedicated organisation and make a real difference.

Please see our careers website for the Job Description and Person Specification.

For further information please contact: Gareth Hughes at Gareth.Hughes@ceredigion.gov.uk

Interviews will be held on: TBC

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

Please note this is not a Swansea city council job. You will be working with a private client who received direct payments.

A little about myself:
I am a teenage boy living in Swansea. I have autism and learning disabilities. I am looking for a second PA to come out with me and my existing PA. I love going out but sometimes need encouragement. I need to stick to strict routines. I enjoy swimming, listening to music and going to McDonalds.

Hours of work
6 hours per week during school term (Usually a Monday and Tuesday after school but this can be discussed and changed if needed)
10 hours per week in school holiday

You will be working with my other PA.

Rate of pay: £11.55.

Tasks involved.
• Accompany me and my PA to my chosen activity.
• Support my PA.

Type of person required.

• A person who respects and understands the importance of privacy and confidentiality.
• Someone who is confident, mature and has patience.
• A person who is dependable and arrives on time.
• A person with a friendly, easy-going manner.
• Someone who is adaptable and flexible is essential.
• Someone who could provide extra hours on occasions.
• Someone who will be able to support me but not take over.
• Able to work Independently and on their own initiative to previously agreed criteria.
• Someone who can work to instruction.
• Someone trustworthy, reliable, and punctual.
• Someone with a caring and responsible attitude.
• Be willing to undertake any training identified as relating to the post e.g. Manual Handling Course, Basic First Aid.

Concerning the position

You will be formally employed by the Direct Payment Client which requires a National Insurance number to be submitted. A trial period will be necessary in the first instance in the form of a six-month probationary period. Salary will be paid monthly (Annual leave is calculated on a pro rata basis). A DBS MUST be processed prior to any commencement of employment. Costs of DBS will be met by Swansea council where applicant is eligible.

!!UK DRIVING LICENCE ESSENTIAL AND ACCESS TO A CAR!!!

We are offering five year sponsorship to care workers based in the UK. To qualify for our sponsorship programme you must have experience in care and a full UK driving licence.

Our sponsorship programme consists of an online application then interview. If successful we will then issue a certificate of sponsorship (cos) with an expected start date of January. This will allow time for UKVI to process your visa.

As a health care worker you will visit service users in their own homes.

Full time 38 hours a week guaranteed plus overtime. Weekend enhancements.

We offer five year cos (certificates of sponsorships) however you must have care experience and have a full UK driving licence.

Our shifts are morning 07:00 starts and our evening shifts can finish as late as 22:00. You will be expected to work every other weekend.

Please apply via our website only

Based in Wales United Kingdom
Care worker job, sponsorship, certificate of sponsorship, visa, switch, visa switch, tier 4 to tier 2, health care worker, COS, UKVI, UK Jobs, Home Care,

About The Role
Support Worker - Barry (West Aberthaw) - Hourly Rate £11.60 to £12.00 - Full time - 40.25 hours plus Annual Location Allowance - £1200 .

Situated in West Aberthaw surrounded by small friendly villages and close to the seaside town of Barry Ty Carreg is home to twelve adults from the age of 18.
Arranged across a series of beautifully converted stone barns Ty Carreg provides a range of interior-designed living environments including sole occupancy self-contained apartments, and 2, 3 and 4-bed communal living areas.
As a Support Worker at Ty Carreg, you will play a crucial role in the lives of the individuals, supporting their daily activities, and personal development. You will work closely with a magnificent team including therapists and other support workers to create a nurturing and inclusive environment.
A day in the life of working at Ty Carreg includes:

- Ensuring their physical and emotional needs are met through a supportive and caring environment
- Support our people during recreational activities, outings and community integration;
- Promote independence, self-esteem, and confidence in the individuals, celebrating their achievements and milestones
- Working together to ensure support is tailored to meet individual needs
- Keeping accurate records of all activities, progress, and incidents should they arise
- General housekeeping duties, including meal preparation

Sound good so far? We are looking for people who care and have:

- A compassionate and caring nature, with a genuine desire to make a positive impact;
- Excellent communication and interpersonal skills, with the ability to build strong relationships;
- Resilience and patience when faced with challenges, adapting to individual needs;
- A willingness to learn and follow guidance from the team;
- Basic IT skills for record keeping and communication purposes;
- Flexibility to work on a shift basis, including weekends and occasional night shifts;
- A driving licence isn't essential, but would be advantageous;

Please note: This job role involves regulated activity with adults and requires an enhanced DBS with barred list check.
Here's a glimpse into some of the amazing benefits you can expect:

- Refer a friend’ scheme – earn up to £1000 per successful permanent referral
- Join us for clear career progression and valuable qualifications - 97% of our manager progressed internally
- Health Plan – after probation

How to apply:
Don't waste any more time, if you are ready to embark on a rewarding career as a Support Worker at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.
Orbis Education and Care is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive working environment for all our employees.
INDMIX

We are looking for a Delivery Driver to join our Wrexham branch (LL11):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

- Contracted to 42.5 hours per week
- Monday – Friday, 07:00 – 17:00
- 33 days annual leave (including bank holidays) – plus more for long service
- Competitive enhanced family leave benefits
- Agile working opportunities
- Extensive Learning and Development opportunities from day 1
- Opportunity to Buy and Sell annual leave
- An additional day's holiday for your birthday after completing one year of service
- Free virtual GP service, accessible 24/7
- A comprehensive health and wellbeing support programme
- Fantastic rewards for long service key milestones
- Access to many great discounts at top High Street stores and entertainment
- Staff discount on our webshop!


As a Delivery Driver, you will be the face of our company and will build great customer rapport by providing excellent customer service at each and every delivery.

On occasion, our Delivery Drivers may also support the branch by completing warehouse duties such as inwards stock control and picking and packing products from our vast product line to ensure we are completing all our customers’ orders on time.

Delivery Driver - Must Haves:

- Hold a Valid In-date Full UK Drivers Licence
- Not have more than 3 points on licence
- Be over the age of 21 years old
- Previous experience in a multi-drop delivery role
- Customer focused with a great eye for detail

PLEASE APPLY ONLINE TODAY and a member of the team will be in contact.

Suitable for: Delivery Driver, van driver, multi drop driver, courier, 3.5t driver, warehouse/driver

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Proud member of the Disability Confident employer scheme

We are looking for an Internal Sales person to join our Wrexham branch (LL11):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.


- Great Salary + Performance based Bonus Scheme
- Contracted to 42.5 hours per week
- Monday to Friday – shifts between 07:00 – 17:00
- 33 days annual leave (including bank holidays) + Birthday Day off
- Comprehensive health & wellbeing support programme, long service awards & key milestones
- Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7 & Staff discount on webshop & discounts in high-street stores.

As an Internal Sales person, you’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. You will be the first point of call for key accounts clients, getting on the phones to chase down quotes, catching up with regular customers to understand their pipelines whilst proactively calling new companies to sell our products and services to generate new wins.

We are looking for sales minded people, who enjoys talking to clients, love to use probing questions to understand the full picture, and are organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

When you are not selling, you may also support the wider branch team, serving on the Trade Counter and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Internal Sales person – Experience & Attributes:

- Must Hold a Full Valid UK Driving Licence
- Experience of working in a highly competitive or Target driven customer focused role (B2B, B2C, retail/hospitality)
- Electrical Product Knowledge is advantageous
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Proud member of the Disability Confident employer scheme

Job Advert
Are you looking for a rewarding role and want to work with one of the biggest UK charities supporting people with learning disabilities?
We are currently looking for new Support Workers to join our fantastic team in Kidwelly. We have both part time and full time (37.5 hours per week) positions available. We can be flexible with the hours offered and welcome all applications from interested candidates.
Shift patterns are from 7am- 2.30pm, 9am to 5.30pm or from 2.30pm to 10pm. We also require waking nights and sleep ins so being flexible is important.
In Kidwelly we support four people in total aged between 29-56. You will find a variety of hobbies and interests they enjoy from arts and crafts, cooking, swimming, shopping, watching sports and even attending rugby matches. The people we support love meeting up with their friends and family often.
The people we support also have their own mobility vehicles and enjoy going out into the community on many days out or even small road trips so having a UK Driving Licence for this role is essential.
You will be supporting them to live independently and supporting them to access and participate in their local community, whilst providing excellent care including personal care and by being attentive, reliable and supporting them to live the lives they want to live.
Everyday is different, which is what is great about being a Support Worker at our service in Kidwelly.
Chose Mencap as your next step and apply today, or email jacquie.rees-sharples@mencap.org.uk for further details or assistance in applying.
Vacancy ID: 32315

Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.


- 24 days holiday plus bank holidays
- Annual leave increases with long service up to 27 days per year plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Access to award winning training and development

And many more!

About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.

In return for your hard work and passion, we can give you real meaning and purpose in your work.

Proud member of the Disability Confident employer scheme

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Due to continued growth within our team, we have a newly created role in the Sydney area. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of End User Services to Datacom’s customers. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software deployment and relocation services.

This role will be based on-site in Sydney. Please note that to be eligible for this role, you must be an Australian Citizen or Permanent Resident, no visa sponsorships provided.

Please note that this current opportunity is for a 12-month, full time fixed-term contract.

What you’ll do

At the moment, as Desktop Support Engineer you will be focused on:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount.
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping commitments to customers with regard to progress updates
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment, BYOD and mobility

Nice to have:

• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

An exciting opportunity has arisen for a Level 2 – Care and Support Waking Nights within our Children’s Safe Accommodation provision in Ceredigion. These roles will work on a rota cover day and night shifts supporting the needs of the service. These roles will be a fundamental part of a wider team including a Registered Manager, Assistant Manager and Level 3 – Care and Support.

The ideal candidate will be passionate about promoting a child centred approach to practice, have a solid career history in children’s residential care or similar care and support provision.

In exchange for your skills and commitment, we will offer you a range of employee benefits including a competitive annual leave allowance, comprehensive employee health and wellbeing support, and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found on our careers website.

In addition, we are committed to investing in our people and will not only provide support to enable you to quickly and confidently take ownership of your role’s key areas of responsibility but in addition, we will support your development in order that you can progress your career with us.

Whilst we are seeking Individuals with a degree of fluency in the Welsh language. We welcome applications from non-Welsh speakers. All successful applicants requiring support to learn/improve their Welsh language skills will be offered funded lessons, during work time, to help reach the desired standard following appointment.

This is a fantastic opportunity to join a friendly and dedicated organisation and make a real difference.

Please see our careers website for the Job Description and Person Specification.

For further information please contact: Gareth Hughes at Gareth.Hughes@ceredigion.gov.uk

Interviews will be held on: TBC

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen for roles as Level 3 – Care and Support within our Children’s Safe Accommodation provision in Ceredigion. These roles will work on a rolling rota covering day and night shifts supporting the needs of the service. These roles will support the Registered and Assistant Manager with providing care and support in registered settings.

The ideal candidate will be passionate about promoting a child centred approach to practice, have a solid career history in children’s residential care or similar care and support provision. In exchange for your skills and commitment, we will offer you a range of employee benefits including a competitive annual leave allowance, comprehensive employee health and wellbeing support, and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found on our careers website.

In addition, we are committed to investing in our people and will not only provide support to enable you to quickly and confidently take ownership of your role’s key areas of responsibility but in addition, we will support your development in order that you can progress your career with us.

Whilst we are seeking Individuals with a degree of fluency in the Welsh language. We welcome applications from non-Welsh speakers. All successful applicants requiring support to learn/improve their Welsh language skills will be offered funded lessons, during work time, to help reach the desired standard following appointment.

This is a fantastic opportunity to join a friendly and dedicated organisation and make a real difference.

Please see our careers website for the Job Description and Person Specification.

For further information please contact: Gareth Hughes at Gareth.Hughes@ceredigion.gov.uk

Interviews will be held on: TBC

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

Have you considered working in Adult Residential Care? We are looking to grow our team and we need you now!

Do you enjoy caring for others or are you looking for a new challenge? Join our hard-working, friendly and supportive team at Min y Môr Residential Care Home and see the genuine difference you can make.

We are currently recruiting 1x 31.5 hour Level 2 Care and Support Workers to join Min y Môr Residential Care Home, Aberaeron on a Permanent basis. Previous experience of working in a care home is not essential as full training will be given. As long as you have kindness, patience, respect and resilience – the rest we can teach you!

About the role:
No two days are the same in this varied and rewarding role. As a general guide, your day-to-day duties may include:
- providing total care to clients according to daily routine as outlined in care plans
- providing emotional support and reassurance to clients, particularly when they need to adjust to change/and or family crisis
- administering prescribed medication, including controlled drugs, in line with policy and procedure
- escorting clients out of the establishment, e.g. leisure trips
- completing daily records
- undertaking cleaning, laundry and dining room service

Our offer to you:
The contribution our employees make to the health, safety and wellbeing of our care home residents is priceless. We therefore want to ensure that our Care & Support Workers find working for Ceredigion as rewarding as possible.

With that in mind we offer our employees a range of employee benefits, including:
- up to 34 days annual leave
- health and wellbeing initiatives including free lifestyle and counselling support
- local Government Pension Scheme
- enhanced maternity, adoption and paternity pay
- vectis discount card for savings on big name brands and with registered local businesses
- learning and development opportunities to support career progression
- salary sacrifice schemes including the Cycle to Work scheme

For more information about our employee benefits please see our careers website.

This is a fantastic opportunity for a caring and compassionate individual to join a friendly and dedicated team and make a real difference.

Submitting an application:
We have made it easier for you to apply by simplifying our application form. Submitting an application has never been easier!

Should you require support to complete your application please do not hesitate to contact 01970 633949 or email humanresources@ceredigion.gov.uk.

Additional information:
This role includes weekend working as part of a normal working week or rota. The successful candidate will be entitled to the following pay:
Saturday – Time and a quarter
Sunday – Time and a half

Please see our careers website for the Job Description and Person Specification.

For more information, please contact Chloe Williams-Lawless at Chloe.Williams-Lawless@ceredigion.gov.uk

Note: We reserve the right to extend the application closing date.

We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This is an exciting opportunity for an experienced social worker to join an
established team that is dedicated to actively and creatively working with
children, young people and their famillies in order to acheive positive
outcomes for children and young people.

Lleoliad gwaith: Canolfan Nofio Llandudno / Cartref

Mae cyfle cyffrous wedi codi i ymuno â thîm Ffit Conwy Cyngor Bwrdeistref Sirol Conwy fel rhan o’r tîm Canolfan Gyswllt sydd newydd ei sefydlu.

Dylai ymgeiswyr fod â diddordeb brwd mewn cefnogi eraill a darparu gwasanaeth gwych i gwsmeriaid, ac yn ddelfrydol, ymrwymiad a diddordeb mewn hamdden a ffitrwydd.

Bydd deiliad y swydd yn cyflawni ystod o ddyletswyddau yn cynnwys ateb galwadau ar ran Ffit Conwy, helpu ag archebion cwsmeriaid a thraws werthu gweithgareddau a sesiynau. Ateb ymholiadau dros e-bost a monitro gwybodaeth ar ein cyfryngau cymdeithasol. Rhaid i ymgeiswyr fod â sgiliau TG a phrofiad o weithio gyda phecynnau TG Microsoft Office ac mae’n rhaid iddynt feddu ar arddull gyfeillgar dros y ffôn ac yn ysgrifenedig. Bydd profiad o weithio mewn amgylchedd swyddfa brysur o fantais.

Mae oriau gwaith yn seiliedig ar rota saith diwrnod.

Byddwch yn gweithio’n agos gyda Rheolwr y Ganolfan Gyswllt a chydweithwyr yn Ffit Conwy i helpu i sefydlu profiad eithriadol mewn gwasanaeth i gwsmeriaid.

Os oes gennych ddiddordeb brwd mewn hamdden, ffitrwydd ac ymrwymiad i wasanaethau cwsmeriaid, gydag agwedd gyfeillgar a phositif, rydym yn aros i glywed gennych.

Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Kim Aldous, Rheolwr Canolfan Gyswllt (01492 575902 / Kim.aldous@conwy.gov.uk)

Gofynion y Gymraeg: Mae’r gallu i gyfarthrebu yn y Gymraeg yn hanfodol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o’n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a’r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na’r llall yn cael eu trin yn llai ffafriol na’i gilydd.

Rydym yn frwdfrydig dros eich cefnogi a’ch annog i ddefnyddio’ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i’ch cefnogi chi ymhellach.

Mae Conwy wedi ymrwymo i ddiogelu. Bydd cymwysterau a geirdaon yn cael eu dilysu.

Mae Conwy wedi ymrwymo i gyfle cyfartal ac rydym yn croesawu ymgeiswyr o bob rhan o'r gymuned. Rydym yn darparu opsiwn i bobl anabl wneud cais mewn gwahanol fformatau. Cysylltwch â'r Tîm AD ar 01492 576129 i gael cyngor pellach.

This form is also available in English.

Work base: Llandudno Swim Centre / Home

An exciting opportunity has arisen to join Conwy County Borough Council’s Ffit Conwy team as part of the newly established Contact Centre team.

Applicants should have a keen interest in supporting others and delivering great customer service and ideally a commitment and interest in leisure and fitness.

The postholder will carry out a range of duties including, answering calls for Ffit Conwy, assisting in customer bookings and cross selling activities and sessions. Answering email queries and monitoring information on our social media. Applicants must be IT literate with experience of working with Microsoft Office IT packages with a pleasant telephone and written manner. Previous experience of working in a busy office environment would be an advantage.

Working hours are based on a seven day rota basis.

You will work closely with the Contact Centre Manager and colleagues across Ffit Conwy to assist in establishing an exceptional customer service experience.

If you have a keen interest in leisure, fitness and a commitment to customer service with a friendly and positive outlook we’re waiting to hear from you.

Manager details for informal discussion: Kim Aldous, Contact Centre Manager (01492 575902 / Kim.aldous@conwy.gov.uk)

Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.

We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Conwy is committed to safeguarding. Qualifications and references will be verified.

In promoting Equal Opportunities, Conwy welcomes applicants from all sections of the community. All Disabled applicants who meet the essential job requirements will be guaranteed an interview. The Council will provide appropriate additional work facilities for disabled applicants. There is an option for disabled people to apply on different formats. Please contact the HR Team on 01492 576129 for further advice.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.