Total 386 Customer Service job vacancies in Witney, Oxfordshire, OX29 5UT

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Full Time/Part Time/Various hours available

(0 - 44)

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

To apply, please email or visit our website mha.org.uk

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

About the home

At The Homestead, we provide residential and residential dementia care for our 68 residents, in homely, en suite accommodation

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

• Level 2 in Early Years
• Previous experience in a nursery or early years setting
• Passion for working with young children and aiding them in reaching their full potential
• Profound understanding of child development and early years education
• Exceptional communication and collaboration abilities

• Establish a secure, diverse, and supportive environment for young children to discover and grow
• Devise and execute appropriate activities to ignite the children's physical, cognitive, and social development
• Work closely with colleagues and parents to ensure each child's specific needs are catered to
• Maintain precise records of children's advancements and progress
• Maintain impeccable standards of health, safety, and cleanliness within the nursery space

• Level 3 in Early Years OR above
• Previous experience in a nursery or early years setting
• Passion for working with young children and aiding them in reaching their full potential
• Profound understanding of child development and early years education
• Exceptional communication and collaboration abilities

• Establish a secure, diverse, and supportive environment for young children to discover and grow
• Devise and execute appropriate activities to ignite the children's physical, cognitive, and social development
• Work closely with colleagues and parents to ensure each child's specific needs are catered to
• Maintain precise records of children's advancements and progress
• Maintain impeccable standards of health, safety, and cleanliness within the nursery space

Service Care Solutions is collaborating with a prominent public sector organisation to recruit a People Services Administrator. Join our dynamic team, providing vital business support in the People Directorate. If you're committed to delivering excellence in HR, apply now for this rewarding role!

Location: Hybrid working

Key Accountabilities:

1. Deliver high-quality administrative support within Finance, covering various transactional processes.
2. Undertake reconciliations and resolve queries promptly, escalating when necessary.
3. Contribute to process development, implementation, and maintenance in-line with best practice.
4. Provide support in training new staff and assist in data analysis for specific areas of expenditure.
5. Ensure accurate and timely input of data into ICT systems, supporting management information production.
6. Manage relationships with stakeholders, facilitating productive working and implementing continuous improvement.

Skills and Experience:

• NVQ Level 2 in Customer Service or Business Administration (or willing to work towards).
• Commitment to continuous professional development.
• Good standard of education with GCSEs (Grade 9-1/A-C) or Key Skills Level 2 in English and Maths.
• Proven administrative experience, ideally in an HR or L&D environment.
• Computer literate with Microsoft Office proficiency.
• Strong interpersonal and communication skills.

Characteristics of the Role:

• Busy, demanding role with high customer service expectations and tight deadlines.
• In-depth involvement in recruitment, resourcing, and learning & development processes.
• Requires a flexible approach, occasional evening and weekend work, and travel across the Force.

If you would like to apply or like any more information please contact Lewis on 01772 208962 or email Lewis.Ashcroft@Servicecare.org.uk.

Band 6 Community Psychiatric Nurse
North & West Oxon AMHT - Banbury
The Elms Centre, Oxford Road, Banbury, Oxfordshire, OX16 9AL
Monday to Sunday (09:00-17:00 or 13:00-21:00)
Ltd: £27ph Weekdays, £31ph Saturdays and Nights, £35ph Sundays + £250 Sign up bonus
PAYE Equivalent: £24.29ph Weekdays, £27.81ph Saturdays and Nights, £31.32ph Sundays

Job Purpose

The post holder will work within the Adult Mental Health Team, providing mental health treatment in the community for patients with mental needs identified within Cluster 4-17 Supporting patients to work towards their own recovery. The post holder will act as CPA Care Co-ordinator for a case load of patients. The post holder will also provide home treatment for patients experiencing a mental health crisis.

Key Responsibilities

To work independently as part of a multi-disciplinary team to, assess, plan, and implement patient specific programmes of care/ interventions under the Care Programme Approach, contributing to the continuous assessment of patients.
Speciality lead in Day hospital regarding clients with personality disorder; supporting junior members of staff in managing clients with complex needs; supporting the development of skills.
To undertake mental health assessments using your professional knowledge, skills, and evidence-based practice.
To function effectively across a variety of environments (e.g., wards, department, homes etc.) involving changing and demanding conditions.
To use a comprehensive range of verbal and non-verbal communication tools to communicate effectively with patients, their careers and families and colleagues, GP's, and external agencies such as the police; social services; voluntary sectors supporting those with mental health issues. This may include people who may have difficulties with understanding or communication.
To work in partnership with patients to agree goals and treatment proposals, gaining valid informed consent.
To have a working knowledge and understanding of the relevant legal frameworks: Mental Health Act, Mental Capacity Act, NHS and Community Care Act, National Assistance Act and fulfil the statutory duties of the NHS and the local authorities.
To work in partnership with patients to assess their progress against mutually agreed goals, amending care plan as appropriate.
To plan, develop, create group programmes, and deliver a range of therapeutic interventions in line with professional requirements (appendix 1) and in accordance with the job specification.
To demonstrate good skills in being responsible for own time management and the prioritisation of a caseload.
Develop comprehensive contingency/safety plans in the event of a crisis with patients, families, and carers.
To manage patient discharge in a safe and timely manner, ensuring liaison with primary care colleagues and community-based resources and agencies such as MIND Restore, Turning Point, police, social services etc. where appropriate: To ensure that family and carers are where appropriate advised of the patients discharge arrangements: with timely completion of documentation.
To participate in clinical/professional and managerial supervision. Provide supervision to voluntary staff and students.
To manage and contain stressful and emotional situations in an empathetic manner supporting patients and their families and colleagues, seeking advice where appropriate.

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If anything is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208963

An established manufacturing mechanical company in Kidlington are looking for a Customer Logistics Supply Manager assuring a stable supply of the highest quality components and materials provided at competitive prices.
This strategy has three key elements: Quality, Cost and Delivery and works directly with a global supply base to ensure customers receive only the highest quality approved materials and components.
Cost: By consolidating requirements, utilising innovative supply chains and storage solutions the Material Management Division ensures that best price solutions are constantly offered to our customers.
Delivery: Consolidation from our major suppliers helps to assure an uninterrupted supply of components and materials - with priority of supply, cross inventory availability and efficiencies in order, receipt, storage and dispatch processes.
Description/Overall purpose of the Job

• To coordinate the operation of a product area within the Material Management Division as specified by the Segment Manager.
• To support the Segment Manager, supporting Senior Management in the implementation of Company Policy and Procedure.
• To identify and develop new opportunities in conjunction with suppliers and customers.
• To achieve maximum results and gross profit while also considering quality and delivery performance
• To contribute towards the out of hours support

Main responsibilities

• To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.
• To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
• Develop and maintain a teamwork approach to working with colleagues.
• Demonstrate appropriate Commercial awareness in all business activities ensuring that the commercial position is adequately safeguarded at all times.
• Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.
• Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
• Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally.
• To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.
• To ensure that customers are fully aware of any supply issues which may compromise production.
• To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.
• To be capable of providing temporary holiday cover for various product areas or platforms.
• Enhancing customer satisfaction through active contribution.
• To be able to perform on-call duties out of regular office hours, covering both office and warehouse functions and annual training.

Knowledge and Skills

• Capable of effectively communicating ideas and information to a diverse range of internal and external audiences, utilising both written and verbal communication methods.

• Customer-centric mindset, ensuring the customer's viewpoint remains the highest.

• Able to organise time and resources effectively to achieve goals and objectives.
• Proficient in analytical and problem-solving skills.
• Ability to work independently and handle multiple tasks.
• Proficient in both Microsoft Office and Google Workspace, with a proven track record and comprehensive understanding of their functionalities and features.
• Experience with SAP systems.
• Positive, self-motivated, enthusiastic and flexible.
• Proficiency in handling stress and approaching challenges with a positive mindset.
• Compliance with procurement, competition law and legislative requirements
• Familiarity with regulations for logistics staff (not limited to awareness of suspected unapproved parts, applicable quality systems, bonded warehouse.
• Understanding contracts with all constraints.
• Autonomy synthesis and coordination skills.
• Enhanced knowledge on the UK Customs and export regulations, familiarity with shipping hazardous goods.

• It would be advantage if you can speak French or German
• Due to the nature of this position, you will need to pass a DBS & SC Check

• You must meet any/all requirements of Export Compliance Regulations.
• Eligibility to work in the United Kingdom & have a full UK Driving License

On top of your competitive base salary, you will have access to the following benefits:-

• Private Medical Insurance (Bupa) - single cover for employees paid by the company
• Pension: Employees are auto-enrolled into the Airbus Group UK Retirement Fund. Initially, client contributes 6%, employee 4% basic
• Share Incentive Plan and ESOP. Annual share schemes at company discretion.
• Success Share, Discretionary Group bonus scheme (conditions apply)
• Bikes to Work (up to £3,000) (employee purchase scheme)
• Technology (employee purchase scheme)
• Mydrive (employee car purchase scheme)
• Den-Plan (employee purchase scheme)
• Health-care Cash Scheme
• Personal Accident Insurance (employee purchase scheme)
• Health Assessments
• Travel Insurance
• Financial/Legal Advice (eg, Will-writing; Lasting Power of Attorney)

At Sodexo, we're not just about food services; we're about creating exceptional experiences for every client we serve. We are seeking a strategic, dynamic Account Support Manager to steer our operations across multiple prestigious sites in the Home Counties and occasionally beyond. This role is a fantastic opportunity for those with a proven track record in contract catering and multisite management, looking to step into a role that prepares you for future leadership as an Account Manager.

You will act as a senior representative, providing stellar support to Account Managers and ensuring operational excellence across the Southern Independent Schools Division. With a focus on developing long-term, profitable client relationships, you will be at the forefront of negotiating contracts and driving new business opportunities.

This is more than just a job; it's a career path laden with opportunities to showcase your ability to influence and lead in high-stakes environments. Ideal candidates will have robust experience managing multi site /multi service units or large stand alone contracts and should be comfortable interacting with senior management, embodying confidence and gravitas during high-level discussions.

This role will cover Home counties (Berks, Bucks, Hertfordshire, Essex, Kent, Surrey- also Oxfordshire and Hampshire predominantly)

This role Offers:

• A competitive package including a company car, reflecting the seniority and importance of the role.
• A mostly Monday to Friday schedule, with the flexibility needed to cover sociable hours at boarding school functions.
• A supportive environment where you can grow your skills and advance your career through hands-on leadership and strategic project management.

If you're looking for a role where your expertise will be valued and where you can genuinely make a difference, then we want to hear from you!

• Provide and add support to the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Provide and add support in managing a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business
• Nurture client relationships in order to stabilize & develop them for long term partnerships
• Recruit, induct and develop talented employees within the business portfolio and to manage poor performance.
• Identify opportunities for organic growth and new business.

For a full list of responsibilities please view the attached job description

• Track record of success in a similar role in a multi-site (3rd party) business.
• Proven experienced of developing profitable relationships for multi-site contracts
• Experienced in leading company initiatives and change management processes
• Ability to identifying and selling new business
• Strong communication and negotiation skill
• Excellent client relationship management
• Experience of working in a standards/compliance environment
  

Desirable

• Relevant qualification and training
• Broad commercial experience and business acumen and knowledge of external industry developments

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

About Us

Teaching Assistants and Communication Support Workers (CSW) are an essential part of the educational team working with children and young people who are deaf in Oxfordshire educational settings. TA/CSWs work in the Deaf and Hearing Support Resource Bases at New Marston Primary School and The Cherwell School (secondary), and with post-16 students who have a sensory impairment (deafness or vision impairment) in the Colleges of Further Education in Oxfordshire with a base at City of Oxford College.

*the terms deaf/deafness refer to all levels and types of hearing loss

About the Role

We are seeking Teaching Assistants or Communication Support Workers with a calm, encouraging and positive manner to work with deaf children and young people in the Deaf and Hearing Support Resource Bases at New Marston Primary School, Cherwell School in Oxford or City of Oxford College. No previous knowledge of working with deaf pupils is required.

The deaf pupils supported by the base have a range of communication modes and learning styles. Some speak and listen as their primary mode of communication, some use sign language together with speaking and listening, and some are British Sign Language users.

There are good public transport links and parking is also available.

The role is permanent and is term time only (39 weeks per year).

About you

You will have the ability to communicate sensitively and appropriately with children, young people, families, and colleagues. You work positively as part of a team but also feel confident to work independently and take initiative when needed.

You have a good level of basic education (e.g. Grade 4 or above in GCSE Maths and English or equivalent) or equivalent professional experience.

Working closely with specialist Teachers of Deaf Children and Young People (ToDs), mainstream staff and other professionals to improve outcomes, your aim will be to enable access to the curriculum and to facilitate full inclusion for the pupils you work with.

Ideally, you will have experience of working with children and young people with SEN or disability, but training will be given. We are particularly interested if you have a qualification in communicating with deaf people (preferably Level 2 CACDP or above, or a level of fluency in BSL at a comparable stage). If you have an interest in learning sign language, this role offers opportunities to develop these skills.

You will have excellent communication and interpersonal skills and be resilient, creative, and adaptable.

No previous knowledge of working with deaf pupils is required but would be an advantage. A passion for working with children and young people to make a difference and improve their access to learning is essential.

Rewards and benefits

• The role is term time only (39 weeks per year) with 5.64 holiday weeks paid (i.e. 44.64 paid weeks per year)
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development

Does this sound like you? Would you like to know more?

For an informal discussion about the role, please contact Becky Roberts, Area Team Manager, 07770 588817 or rebecca.roberts@oxfordshire.gov.uk

You are also most welcome visit any of the bases, meet our friendly and caring team, and the children we support, before you apply.

Our commitment to:
Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to:
Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

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If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

Proud member of the Disability Confident employer scheme

• A minimum Level 3 qualification in early years education, proving your dedication to the field.
• Proven expertise in working with babies in a nursery setting, demonstrating your ability to create a nurturing and developmentally enriching environment.
• Strong leadership, mentorship, and teamwork skills, showcasing your ability to guide and inspire a team while fostering a collaborative environment.
• In-depth knowledge of safeguarding and child protection procedures, underscoring your commitment to the safety and wellbeing of the little ones in our care.
• Excellent communication and interpersonal skills, with a focus on building strong, trust-based relationships with parents and staff, making everyone feel part of our inclusive family.
• Understanding and commitment to promoting diversity, equality, and inclusion in early childhood education, ensuring every child feels valued and celebrated for who they are.

• Discounted childcare
• Annual leave increasing with service
• Have an additional day off for your birthday
• Onsite parking
• Wellbeing support

• Leading and supervising a dynamic team of nursery staff, offering guidance, support, and mentorship to ensure the best care for our little ones.
• Planning and executing a variety of age-appropriate activities that encourage learning and development for babies, making each day an adventure.
• Maintaining a safe and stimulating environment for babies, ensuring compliance with health and safety standards while infusing the space with excitement and wonder.
• Building and nurturing positive relationships with parents, providing regular communication about their child's progress and milestones, and fostering a strong sense of community.
• Conducting regular observations and assessments of each baby's development, ensuring they receive personalized attention and care that meets their unique needs.
• Collaborating with fellow nursery leaders and staff to ensure a cohesive and well-rounded childcare program that sparks joy and meets the developmental needs of every baby.
• Actively participating in staff meetings, training, and professional development to stay updated with the latest best practices and innovative childcare techniques.

• Level 3 in Early Years or above qualification that sets you apart from the crowd.
• Solid experience gracefully leading and supervising in a nursery setting, proving that you are ready to take on this exciting challenge.
• A rock-solid dedication to promoting diversity, equality, and inclusion, matched with fantastic communication, collaboration, and organizational skills.
• A profound understanding of the legislation and statutory requirements that underpin early years education and childcare.

• Discounted childcare
• Annual leave increasing with service
• Have an additional day off for your birthday
• Onsite parking
• Wellbeing support

• Partner with the Nursery Manager to lead and oversee the day-to-day activities of the nursery
• Serve as a supportive mentor to nursery staff, fostering an environment that radiates positivity and embraces inclusivity.
• Supervise the delivery of first-rate care and early years education, ensuring that every activity and practice reflects their strong commitment to diversity and inclusion.
• Forge enduring connections with parents, families, and other stakeholders, fostering a vibrant and inclusive community spirit.
• Contribute your creative ideas to develop and implement policies and procedures that place diversity, equality, and inclusion at the heart of the nursery's ethos.
• Keep a close eye on their provision, conducting regular assessments to ensure they are hitting all the right notes and meeting regulatory and quality standards
• Step into the spotlight as a shining example for staff, showcasing inclusive leadership and championing best practices.

• RGN (Registered General Nurse - Adult) or RMN (Registered Mental Health Nurse) qualification with a valid UK NMC Pin
• Proven experience in elderly care and a strong understanding of the unique needs of elderly residents
• Excellent communication and interpersonal skills
• Ability to effectively lead and motivate a team of nursing professionals
• Up-to-date knowledge of best practices in nursing and a commitment to ongoing professional development

• Paid NMC renewal fees
• Recognition and long service awards
• Benefits platform - get access to high street discounts
• Support with your revalidations
• Wellbeing and mental health support
• Access to internal training programmes and opportunities to gain more qualifications

• Oversee medication management and ensure compliance with relevant regulations and guidelines
• Conduct regular supervisions and appraisals for nursing staff, providing guidance and support as needed
• Utilize nursing home experience to contribute to the development and implementation of care plans
• Provide hands-on nursing care as required, demonstrating empathy and professionalism in all interactions
• Collaborate with the Nurse Manager and other team members to continuously improve the quality of care provided
• Support a culture of inclusivity, equality, and respect within the nursing team