Total 18 Customer Service job vacancies in Various, BN3 4AG

About Us

We are a passionate and dedicated service supporting care leavers and unaccompanied young people. We strive to achieve the best outcomes for our care leavers and support them into independence and young adulthood. We are proud to have achieved a 'Good' rating this year with our Ofsted inspection and have had positive feedback from the LGA review. This is a great opportunity to join a creative and proactive team.

About the role

As a Leaving Care Personal Advisor, you will need a wide range of skills including knowledge of issues that impact care leavers and unaccompanied young people. You will play a key part in supporting them into adulthood and preparing them with independence skills to ensure they have the best chances moving forward.

About you

You will have excellent interpersonal skills and be able to work with a variety of agencies. You will be passionate and caring as well as being dedicated to supporting their aspirations, celebrating their achievements and helping them overcome obstacles and challenges.

For an informal discussion about this post please contact Emily Little emily.little@oxfordshire.gov.uk or Gemma Jones gemma.jones@oxfordshire.gov.uk

Rewards and benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology tosupportagile working.We offer some of the very best learning and development opportunities tosupportyour ongoing development.

We have a generous holiday allowance which rises as you remain in employment with us up to 32 days, as well as giving you the option to buy additional holiday. You will also have access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary; a range of local and national retail discounts; and a host of enhanced family friendly policies including carers leave and paid time off for volunteering.

Ourcommitmentto:
Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education and safe spaces for all.

Ourcommitmentto:
Guaranteed Interview Schemes

As a DisabilityConfidentemployer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Ourcommitmentto:
Safeguarding

Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Ourcommitmentto:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part time working, jobsharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

Follow us on Social Media

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.

If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

Proud member of the Disability Confident employer scheme

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We are looking for Bank workers to work across several Children’s Residential Homes across Greater Manchester

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love and support that they would receive as if it was their family home.

Hours: Various Hours – Full flexibility required.

Salary: £12.01 per hour (weekend rate is £15.01 per hour).

Bank Holiday paid at Double Time

Possibility of additional sleep-in payment of £96.

Locations: We have services across Bolton, Salford, Manchester & Stockport

About you...

Are you a student training in the care sector, looking for some paid work experience?

Do you work in care already and are you looking to earn some extra money? Or are you a student or a teacher looking for some work during the holiday?

Or are you new to the care sector and want to get some paid experience?

You will complete our full training induction programme, be given constant support working within our residential homes and be committed to our values and be flexible in your working week. We will give you some great opportunities to learn and grow within your career.

Job Description

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

The Together Trust is an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we’ll support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS.

This role will require additional mandatory training before you can start. If successful, you will be supported by L&D to complete the training you need.

How it works…..

We are looking to build a team of bank staff to support the children and young people we care for in our residential services.

We have Residential services in Bolton, Salford, Manchester and Stockport, providing short and long-term support for children and young people who have experienced trauma and difficult beginnings, young people with learning disabilities and autism and young people with harmful sexual behaviour.

You will be motivated and flexible, passionate about supporting the people who access our services.

You should have some experience in working within a similar environment or the desire to kick start a career with us.

You will encourage our young people to develop confidence, self-esteem and essential life skills. As part of our team, you will work hard to empower and help them break through barriers and experience a range of varied opportunities and activities and assist permanent staff teams with duties. You will be open to completing personal care as well as general support work.

Working for Together Trust

Every day is different at Together Trust, and you’ll be empowering people to live the best life possible. Plus, you’ll be supported by an understanding team and a charity that values and cares for you.

For more information about the benefits we offer, please see the documents attached below.

We're a Real Living Wage employer

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

Job Advert

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

The closing date for this post is provisionally set at 20 November 2024. This may change and close earlier, depending on applicant response levels

Interviews will take place at the West Lothian Council Civic Centre, 54 Howden South Road, Livingston EH54 6FF. Applicants going to interview will be contacted by email with interview details.

Purpose of the job

Under the direction of the designated teacher, you will work with and support school pupils by undertaking a range of activities relating to the general supervision, safety, care and wellbeing of pupils.

Alongside the Teacher and other experienced PSWA’s you will be supporting and building positive relationships with children and young people. The young person will look to form a bond with you to help them succeed despite their severe and complex needs and typically severe learning difficulties. The work can involve

Child Development

Duties relating to pupil development within the learning environment may include, for example

• Assisting with developing communication skills using alternative methods of communication and support specialist programmes such as speech therapy or motor skills
• Under the Teacher’s direction help the planning and evaluation of a pupil’s individual educational programme
• keeping pupils on task and provide help organising their learning experiences and, where appropriate, additional explanation of the teacher’s instructions.

Care and Welfare

Duties relating to pupil pastoral care and the promotion of child health and safety will include, for example:

• with training and support help deliver the child’s Health Care Plan e.g. administering medication by injection, epi pen or assist suctioning to help the child’s breathing. There will also be a responsibility for the safe storage of required medication.
• Support for children who may be affected by social inclusion, family difficulties, self esteem and making choices
• Assisting with personal care and hygiene.
• Provide short term emergency care for sick children. This will include, on occasion, dealing with unpleasant and disagreeable substances when cleaning up spilt bodily fluids such as sickness

This position requires registration with the SSSC. The successful candidate will have six months from the date of commencement of this post to become registered with the SSSC.

SSSC stipulate you must submit your application within three months of your start date

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.

Proud member of the Disability Confident employer scheme

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

We're on a mission to give our colleagues an amazing work/life balance! We are trailing the four day working week, get paid 100% for 80%!

Job title: Resourcer

Location: Bolton (Hybrid)

Salary: up to £25,000 per annum

Hours: 9-5 Monday-Friday

UK applicants only. This role does not offer sponsorship.

Job Purpose:

To support in the delivery of qualified and unqualified workers into our professional services settings and support with the staffing requirements of our Head Office and muliple sites by taking ownership of selected sites and building strong relationships with hiring managers and senior leadership.

Manage the candidate pipeline to ensure we have delivery of applications, complete pre-screening and complete all interview booking and preparation for the candidate to drive the highest candidate experience for all applicants.

Be a support function for candidates and hiring managers on their recruitment journey, delivering the highest levels of candidate and customer experience for all involved the hiring journey.

To proactively search for and pool talent for specialist roles across the residential settings, live and future vacancies.

Uphold the Group’s commitment to safeguarding the children and young people in our care by championing our safer recruitment standards.

Key Stakeholders:

Resourcing Manager, Hiring Managers and Senior leaders in the field.

Key Responsibilities:

1. Owning the candidate pipeline for the selected sites, being responsible for the candidates in the pipeline, full pre-screening of candidates and booking in interviews with sites and working with candidates to drive up interview attendance rates.

2. Partner with the Resourcing Manager to deliver a proactive, best in class resourcing service by direct sourcing candidates for senior and specialist, live and future vacancies.

3. Be the main contact for your selected sites, deliver high levels of communication and build strong relationships across the owned sites to assist and support the teams with their staffing requirements.

4. Own and deliver the management of the pipelines for the sites that you own. Including making sure the right roles, correct vacancies are updated and correct.

5. Partner with the Resourcing Team to improve advertising content and methods.

6. Respond to Hiring manager queries via phone and email providing updates on recruitment performance as requested by Resourcing Managers.

7. Communicate with candidates proactively using the system, phone, email and field queries via email, phone and social media.

8. Post organic content via social media channels, interact and respond to candidate queries.

9. Partner with the Resourcing Manager to continuously inform sector insight and improve the employer brand.



Standard responsibilities:

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within OFG Group are expected to be familiar with and adhere to;

Participates in an annual performance review programme
Works, at all times, in accordance with the policies and procedures of the OFG Group and statutory regulations applicable to the Group.
Observes, at all times, strict rules of confidentiality appropriate to the post.
To comply at all times with the requirements of Health and Safety Regulations to ensure their own wellbeing and that of their colleagues.
OFG Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all employees to work in accordance with this.
Undertakes other duties as assigned.
Measures:

Candidate management SLAs
Monthly hires
Agency savings
Customer service
Candidate experience
Experience, Skills & Qualifications:

Advert writing and attraction strategy experience.
Excellent verbal and written communication.
Shortlisting and interviewing experience.
Why join Outcomes First Group?

About the Group

Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.

There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

Support Worker Hove - £12.14 ph

Driver are essential for this role and must have access to their own vehicles.
Typical Shifts are: 0730-15:00PM 15:00-22:30PM (Long days) Sleep in (2230 0730)

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Hove is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with Learning Disabilities and Autism

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all, it touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell.
By joining HC-One you’ll have a wonderful opportunity to give something back to those people. Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at Ebor Court. Our focus is on providing the highest quality service at all times.
As a Care Assistant you will take responsibility for the physical and emotional wellbeing and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart, it’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their wellbeing in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About The Company
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

About The Role
As a Night Senior Care Assistant at Greenacres, Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.
For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

Please see the attached job description doscument for full details of the role and responsibilities. For further information please phone Jill Robinson, Team Leader on 0300 304 0079 or email Jill.Robinson28@nhs.net.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Job Advert

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

HCBS Housing Need are looking to recruit additional Locum staff to work within an established team who are responsible for providing out of hours support and advice to those in housing need. This can include supporting residents with crisis care, advice, sign up of new residents and building safety checks.

Locum Support Worker will be required to work evenings /weekends / Public Holidays (including Christmas & New Year on a rotational basis), sleep-in duties and any other hours required. Staff are based within all of our supported/emergency accommodation within West Lothian.

Sleepover rates are paid at National Minimum Wage

This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.

Proud member of the Disability Confident employer scheme

Hertfordshire Community NHS Trust (HCT) provides community-based healthcare services in Hertfordshire, West Essex and parts of the East of England with a value driven approach that is innovative, caring and agile. HCT's Child Health Information Service and Community and School Aged Immunisation Service (CSAIS) work together with other stakeholders to identify eligible individuals and provide immunisations in community and school settings, as well as providing dynamic responses to disease outbreaks wherever required.

The role is to lead the East of England wide team, to deliver an effective call and recall service across the East of England





· To feed into service evaluations and service improvements, growing the service based on the needs to the local populations.

· To work collaboratively with the Immunisation teams to provide a service which meets the KPIs and expectations of the commissioners.

· To work with local statutory, private and voluntary providers and users to develop and promote practice that is accessible and responsive to all sections of the local community, ensuring that servicesaretargetedtothemostvulnerablegroupsandindividualstosupportsocialinclusion.

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You’ll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now

You’ve made a great decision to apply to join to HCT - we’re looking forward to taking the next steps of the journey with you.

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.
• To work according to national and local guidelines on immunisations
• To write and review agreed SOPS and ensure that HCT processes and procedures are followed by the Call & Recall Team to ensure that data is processed safely and accurately with the intention of meeting service key performance indicators.
• Use established processes to assess and monitor team and individual performance, resolving issues locally where possible but escalating when required.
• Efficiently lead the call and recall administrator team to ensure a seamless delivery of administrative services for HCT call and recall.
• Management will include handling rotas, roster, leave requests, sickness and all other aspects of team management, as required.
• To lead the team to work towards agreed objectives, which may change daily.
• Work closely with the Call and Recall Administration Manager and Clinical Lead, as required.
• To have conversations with parents/carer/individuals around vaccination and vaccination concerns.
• Keep an overview of the administration team’s work ensuring are accurate records are kept both on the Electronic Patient Record and the trackers.
• To liaise with the CSAIS teams when needed to ensure clinics are appropriately staffed.
• To assess immunisation histories and vaccinate at vaccination sessions.
• Provide support to CSAIS staff when manning call and recall clinics, especially as new programmes are introduced.
• To be a clinical expert in the vaccinations offered.
• To use own judgement to plan and organise work within the agreed priorities and timescales referring to the Call & Recall Team Clinical Lead for support and clarification when necessary.
• Maintain a high degree of professionalism, particularly when interfacing with the public, team members and other stakeholders.
• Oversee the development of the process of client and user satisfaction feedback to help evolve service provision.
• To collate and feedback data on the service with external stakeholders, including NHS England commissioners, as required.
• Identify opportunities for meaningful involvement of patients/clients and carers inrelation to the development of immunisations services.
• Fosteracultureofenquirythatissupportiveandfacilitative,encouragingcreativityand innovation.
• Maintain a culture of person-centred care within theservicearea.
• To promote and monitor safe and effectivepractice.
• To participate in audit, research projects and/or innovations following agreed policy andprotocol.
• Work collaboratively to achieve the serviceobjectives.
• Accept responsibility in discussion with Immunisation Clinical Team Lead for personaldevelopment.
• Participate in induction and training programme for new staff .
• Befinanciallyawareinordertomanagethe HCTresourcesappropriatelyandeffectively.
• BeresponsibleforensuringthatequipmentismaintainedinaccordancewithHCTpolicy.
• Maintain own professional and personal development in accordance with the code of conduct relating to your profession.




We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Interview date is 7th November 2024


This advert closes on Monday 4 Nov 2024

Proud member of the Disability Confident employer scheme

We are looking for candidates who are proactive, detail-oriented, and possess excellent organisational skills. You will need to have experience in administrative roles, ideally within a healthcare or finance setting, and be confident managing large volumes of data. Strong communication skills are essential, as you will be liaising with a variety of internal and external stakeholders. The ideal candidate will have: Strong organisational and time management skills. Experience using finance systems and databases. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in IT, particularly with spreadsheets and finance-related software. A keen eye for detail and accuracy. Experience in administration, preferably in the NHS or public sector This is an exciting opportunity to be part of a dedicated team working to improve the lives of individuals with complex care needs. By joining us, you will contribute to the delivery of critical services, ensuring that the team can focus on delivering high-quality care. In return, we offer a competitive salary in line with NHS Band 4, opportunities for professional development, and a supportive working environment.

The post holder will ensure a high-quality ER service is provided across the Trust. Responsible for championing best practice HR, influencing key business decisions to ensure the effective management and utilisation of staff to benefit our patients and service. This will include coaching, supporting, mentoring, training, and developing managers’ capability in HR policy and practice.

The post holder will support the Head of Employee Relations (ER) in their role, having lead responsibility for the delivery of a highly effective, efficient and employee focused ER Team that is well respected across the Trust, and operates with the strategic organisational priorities at the forefront of their practice.

The post holder will be responsible for the provision of strategic and operational HR Support, advice guidance, and will act as a senior member of the People Services Team, role modelling behaviours and providing expert guidance and judgement on Employee Relations and Employment Law issues to inform the ER function.

The post holder will be responsible for the delivery of relevant ER KPIs and ensures that the ER Team is delivering to expectations, leads on the delivery of the strategic employee relations elements of the Trust’s Workforce Strategy, and contributes to the growth of the ER function, including the development of an external investigation team.

The post holder will be expected to deputise for the Head of Employee Relations as required.
• Communications and stakeholder Engagement
• Strategic Leadership, Policy and Service Development
• Analytical, Judgemental, and Decision Making
• Staff Management Responsibilities
• Finance and Budget Management
• Information Resource
• Mental and Emotional Effort

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.


At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.


We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (attached)

Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Wednesday 6 Nov 2024

Service Care Solutions are looking for an SEN Case Officer to work with the Camden Council on a 4-month contract.

Location: Camden (Hybrid)

Pay: £29per hour umbrella ltd

Job role/responsibilities:
To support CSF Special Educational Needs Team in fulfilling its role in carrying out the statutory Education, Health, and Care (EHC) needs assessments of children and young people with special educational needs (SEN).

• Ensure EHC needs assessments are carried out in a timely way in collaboration with involved professionals and families.
• Support back log off annual reviews and phase transfer 0- 25.
• Parents and professionals contribute advice in a timely way in relation to the statutory assessment of individual children and young people undergoing assessment.
• Assessment Co-ordinators, Planning and Placement Officers and other professionals including named staff in schools, early years and college settings are aware of deadlines and requirements.
• Parents are aware of and engaged in the process.
• All parental and practitioner advice is available, using agreed information management systems.
• Draft plans are written, in conjunction with Assessment Co-ordinators, in a timely way.
• Input by all involved professionals to the EHC needs assessment process is co-ordinated so that statutory timescales are met.

Knowledge/Experience required:

• Candidate must have experience in processing annual reviews and be able to have a person-centered approach as well as having a thorough understanding of the required process when amending EHCP's.
• Candidate should have experience and knowledge of the phase transfer process and be able to carry out relevant case work and attend annual reviews.
• Case management experience which would support the tribunal service.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Brighton & Hove Clinic and provide care for young people aged 12 - 18 years with a prime diagnosis of eating disorders and who may have other mental health conditions. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in.

At Brighton & Hove Clinic you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

What you will be doing

You will join an inclusive, supportive team that works well together to provide care to people with learning disabilities and mental health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society.

As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.

No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort.

As a Senior Support Worker you will have:

• Experience as Senior Support Worker or extensive care experience from a learning disability and autism residential setting and hold the NVQ Level 3 in Health and Social Care.
• Leadership skills and experience
• Strong empathy and a caring and compassionate nature
• Willingness to support residents with personal hygiene
• Excellent people and communication skills, and a good sense of humour
• Deal with challenging behaviours
• Have a positive and professional approach
• Be reliable, flexible, hard-working and honest
• Be local or within commutable distance

You must live in the UK and have the Right to Work in the UK full time.

20-hour Student and Skilled Worker Visa's cannot be accepted.

Where you will be working:

Location: 14-18 New Church Road, Hove, East Sussex, BN3 4FH

Working at Brighton & Hove Clinic, you will join the multidisciplinary team that provides CAMHS Tier 4 service for young people aged 12 - 18 years with a prime diagnosis of eating disorders and who may have other mental health conditions.

Combining the NICE guidelines recommended therapies, the service creates bespoke programmes that provide person-centred care to support each person’s physical, medical and mental health needs. Young people will participate in psycho-education to support their care plans, and are given the opportunity to engage in therapeutic programmes such as mindfulness, family and trauma therapy.

Working alongside the individual and their families, the MDT will collaboratively create care plans and risk assessments. You will empower individuals to manage and improve their health through their treatment within the community.

The service operates 24/7. You will work shift patterns including weekends, bank holidays and nights.

What you will get:

• Annual Salary of £26,811
• The equivalent of 33 days annual leave– plus your birthday off!
• Free meals and parking in local streets.
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.