Total 31 Customer Service job vacancies in UK

We are seeking a motivated individual who is passionate about expanding, protecting, improving and connecting England’s trees, woods and forests.

You will join the National Grants and Regulations team which supports the design and delivery of grants and incentives and regulation related to woodland creation, forest management and tree health. Specifically, you will become part of the Environmental Land Management (ELM) team, which focuses on the design and delivery of the woodland elements of three new schemes, being launched by DEFRA, that provide an incentive for land managers to manage their land in a way that boosts nature. These schemes are Sustainable Farming Incentive (SFI), Countryside Stewardship (CS) and Landscape Recovery (LR).

Job description
There are 5 ELM Officers across England, one for each of the Forest Services area teams. The advertised post is for an ELM Officer for East and East Midlands.

Although part of the National ELM Team, ELM Officers are imbedded into the regional teams and work hard to build relationships with Forest Service Area Team staff who are delivering the Forestry Commissions incentives and regulations.

You will regularly attend meetings and events based within your regional area, virtually and in person throughout the year. If area teams have questions / require support on ELM grants, ELM Officers act as a conduit to the national team ensuring area teams have access to the resources they need. Your role may require you to support area teams in internal or external meetings with stakeholders either virtually or in person in your area. You may also be asked to attend shows and events in your area.

Working with area teams and their network of local stakeholders to understand regional challenges and opportunities, gives ELM Officers insight that can be used to support the ELM team in the design and delivery of the forestry elements of DEFRA’s ELM schemes.

You will support National team colleagues in their work to design and deliver ELM schemes by feeding back the information you have gathered from operational staff in the area teams. You will analyse the feedback you gather to produce regular reports and presentations for the national team. You may also be asked to undertake specific project work that requires you to speak to scheme applicants about their experience with ELM grants. You may be asked to support ELM team managers (PB4), in developing and delivering training on ELM grants to Forest Services Area Teams, and other Forestry Commission staff.

You should take an active interest in developing a broad knowledge base on what is going on in the ELM grant space as well as in the wider farming and forestry sectors.

Proud member of the Disability Confident employer scheme

We are seeking a motivated individual who is passionate about expanding, protecting, improving and connecting England’s trees, woods and forests.

You will join the National Grants and Regulations team which supports the design and delivery of grants and incentives and regulation related to woodland creation, forest management and tree health. Specifically, you will become part of the Environmental Land Management (ELM) team, which focuses on the design and delivery of the woodland elements of three new schemes, being launched by DEFRA, that provide an incentive for land managers to manage their land in a way that boosts nature. These schemes are Sustainable Farming Incentive (SFI), Countryside Stewardship (CS) and Landscape Recovery (LR).

Job description
There are 5 ELM Officers across England, one for each of the Forest Services area teams. The advertised post is for an ELM Officer for East and East Midlands.

Although part of the National ELM Team, ELM Officers are imbedded into the regional teams and work hard to build relationships with Forest Service Area Team staff who are delivering the Forestry Commissions incentives and regulations.

You will regularly attend meetings and events based within your regional area, virtually and in person throughout the year. If area teams have questions / require support on ELM grants, ELM Officers act as a conduit to the national team ensuring area teams have access to the resources they need. Your role may require you to support area teams in internal or external meetings with stakeholders either virtually or in person in your area. You may also be asked to attend shows and events in your area.

Working with area teams and their network of local stakeholders to understand regional challenges and opportunities, gives ELM Officers insight that can be used to support the ELM team in the design and delivery of the forestry elements of DEFRA’s ELM schemes.

You will support National team colleagues in their work to design and deliver ELM schemes by feeding back the information you have gathered from operational staff in the area teams. You will analyse the feedback you gather to produce regular reports and presentations for the national team. You may also be asked to undertake specific project work that requires you to speak to scheme applicants about their experience with ELM grants. You may be asked to support ELM team managers (PB4), in developing and delivering training on ELM grants to Forest Services Area Teams, and other Forestry Commission staff.

You should take an active interest in developing a broad knowledge base on what is going on in the ELM grant space as well as in the wider farming and forestry sectors.

Proud member of the Disability Confident employer scheme

We are a small family friendly team looking for an experienced health care assistant to join our team here at Marathon Court. Day to day duties will includes personal care of our residents, assisting with meals and drinks, maintaining accurate and factual records following care, promoting independence where possible, escorting residents to appointments, assisting them to take part in activities and maintaining their relationships and contact between them and their relatives. You will be required to work a variety of shifts which will include nights at times. (Unless nights are a preferred option). Shifts are 7am - 2pm, 1pm - 8pm. This role is physically demanding but also provides the opportunity to learn and grow and ensure that our residents are provided with a high standard of person-centred care. A full induction programme will be provided upon commencement of employment. You will also be supported to complete your care certificate or QCF Level 3. An enhanced DBS check will be required for this role which we will pay for. Part uniform will be provided. For more information about this role please contact Lillie on 674445 or via info @marathoncourt.im.

Care & Support Practice Leader
Work Location: Hybrid – Across Scotland
Hours: 37 hours per week
Salary: £33,463.46 per annum

Ark has been successfully supporting people with Learning Disabilities, Autism, Mental Health, and Complex Support needs to live good lives and make their home in their communities for 47 years. Providing over 16,000 hours of support a week, we currently support over 400 people across Scotland in 12 Local Authority areas.
Ark has a long history of supporting people using Positive Behaviour Support (PBS) approaches and we want to build on this by making a step change in the way we support staffs’ understanding and development, placing PBS at the heart of our service delivery.

To support our PBS strategy, we now have an exciting opportunity to join Ark’s newly established Practice Development Team as a Care & Support Practice Leader. Reporting to the Practice Development Manager, Care & Support Practice Leaders will promote a learning culture and lead on embedding a coaching and mentoring practices within their area.

This is a newly established team that will have a national reach within Arks services across Scotland.

You will play a key role in staff and managers’ development through building knowledge, capacity, and resilience within their teams. This role will mainly be based out in our services allowing you to support with identifying potential areas for improvement and work with managers and teams to find appropriate solutions while maintaining consistency of care for our supported people. You will be innovative and committed to continuous improvement, actively engaging in proactive reflective practice and feedback in your work activity. You will ensure that all developments are based on evidence and best practice.

There will be a focus on the implementation of our Positive Behaviour Support (PBS) Strategy within this role. You will ensure PBS personal planning processes are carried out and based on appropriate assessments and understanding of behaviours, risk assessments and developed with the supported person, family, and other professionals.

As this is a new role for Ark there will be a real emphasis on ensuring that we review, adapt, and improve our processes regularly to ensure that Practice Leaders are providing the right support to managers, team members and supported people.

The ideal candidate will have:
• Experience of working with people who have a wide range of support needs and personal outcomes in a person-centred way in social care.
• Experience of working with people who have experienced trauma and may have been marginalised and with people with behaviours of concern, supporting them to better quality of life outcomes and access wider opportunities.
• Experience of taking a lead role within a team.
• Demonstratable experience of applying evidence and knowledge to decision making processes.
• Strong report writing skills.
• Demonstratable experience that shows the ability to coach and mentor others and successfully transferring embedded knowledge to others.
• Excellent interpersonal skills in order to communicate well with supported people and colleagues at all levels.
• Be able to demonstrate an accomplished level of skill used when directly supporting people.
• Willingness to travel to Arks Services throughout Scotland.

Does this sound like the perfect fit for you?
If you’d like to discuss the opportunity and find out more about the role, please contact Calum Robson, Practice Development Manager via email calum.robson@arkha.org.uk .

Find out more, download the Job Outline at www.arkha.org.uk/work-with-us

Please note this post will include travel across Ark services and while there will be some hybrid working flexibility within the role the majority of your working week you will be working within Arks services across Scotland.

Why Ark?
Hybrid Working: While mainly based in Arks services across Scotland there will be some flexibility for Hybrid working.
Flexible Working Times: Not a 9am - 5pm person. Arks allows you to flex your start & finish time in agreement with your line manager.
Employee Assistance Program: Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
Employee Discounts: Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.

In return for your valuable contribution, Ark will also offer you:
• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme

Ark is a major provider of Care and Support to people with long term and enduring conditions including learning disability, mental health issues, dementia and autism. As a Housing Association, we provide a range of accommodation much of which has been designed or adapted to meet the needs of people with disabilities.

Our aim is to create the best possible customer outcomes through our highly skilled people, the provision of high-quality affordable homes and excellent care.
Please apply online or contact the Recruitment team on 0131 447 9027 or at recruitment@arkha.org.uk .

CVs will not be accepted.

Applications close at 5pm on Thursday 12th December 2024.
Interviews will be held week commencing 16th December 2024.

Scottish Charity No. SCO15694

Proud member of the Disability Confident employer scheme

**FANTASTIC OPPORTUNITY**

Home Manager - Plaxton Way, Ware SG12 7FB

Welcome Bonus up to £10,000, T&C's Apply

Annual Salary: £96,000 (including Bonus potential)

Annual Leave: 35 Days (including Bank holidays)

Company Sick Pay: 4 Weeks Paid

Employer Pension Contributions: 5% Base salary

Your Total Reward Package Available will be £118,606*

(*Full Breakdown and detail of additional benefits provided upon request)

________________________________________________________________________________

Proud Winner of 2023 National Care Home Award - Large Care Home Group

An exciting opportunity has arisen to join Aria Care as Registered Home Manager for Riverside Place in Ware. A beautiful, modern home situated close to the River Lea. Up to 72 registered beds, Riverside Place is a wonderful community that delivers Residential, Nursing, Palliative and Dementia care.

Currently with a CQC rating of Good and a Carehome.co.uk review Score of 9.9!

A great team and charming residents make this a perfect opportunity for you to showcase your skills as an outstanding Home Manager.

Building on our recent accolade of ‘Best Large Care Provider 2023’ we continue to drive exceptional quality of care, innovative services and a compassionate approach.

We strive to ensure our residents feel safe, comfortable and fulfilled during their time with us and use trust, respect and transparency as the foundations to building strong relationships with our residents, their families, stakeholders and the wider Aria Care family.

The Role

You will be a strong leader that exudes empathy, compassion and dedicated to ensuring person-centred care is given to each and every person we care for. If you are looking for a role that will provide fulfilment and satisfaction, this is a fantastic opportunity to join us on our journey.

You will lead a team that thrives on continuously improving and nurtures a can-do culture that operate as ‘One Team’ and to ensure we deliver on our ethos of ‘Care from the Heart’.

At Aria Care, we support an environment for excellence, transparency and quality care. We believe in supporting, nurturing and growing our colleagues to be the best version of themselves whilst providing you with the support you require to drive and maintain a successful community.

We are committed to investing in our communities and continually look at ways to improve. We would love you to be part of our journey!

Get in touch for a confidential discussion.

Flexible Location: NES is a remote friendly employer supporting office, remote and hybrid working. We’re happy to talk about how you want to work.
Work Pattern: Fixed-term, Full Time, 37 hours per week

Fixed-term or Secondment until March 31st 2025
** for NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.
You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are
NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
NES Technology Service has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies.
Our Technology
We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland.

The Opportunity
While to date the majority of the products that NES Technology Service develop are for use by the health and social care workforce, we are now tasked with working on new national scale digital services for the general public. This is an exciting new portfolio of work and we are looking for an experienced design leader to lead our cross-disciplinary public-facing design work.
Do you want to play a lead role in ensuring new public-facing digital services are both valuable and usable by people across Scotland?
Do you enjoy defining and directing design work across the disciplines of user research, service design, UX, UI and content design?
Do you enjoy establishing and overseeing efficient and impactful design operations and other valuable reusable assets?
Do you work well with technology and product professionals, ensuring design talent can seamlessly provide their expertise throughout the product life cycle?
Do you enjoy understanding and articulating user behaviours, needs and motivations to help teams design systems that reflect a deep understanding of t
Working within the User Centred Design team you will have the opportunity to set the direction for some genuinely scalable public-facing services and also help develop and position a growing team of design professionals across specialisms.

Does this sound like you?

What We Love to See
A Design Lead for Public-Facing Services needs to offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
• Proven experience as a senior design leader and manager
• Ability to collaboratively plan and oversee work in a range of design disiplines
• An extensive understanding of design techniques in a digital context for new and existing products
• Track record in establishing processes for valuable and reusable design assets from active design work
• Experienced in collaborating with multi-disciplinary digital teams including product managers and technical leads
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise workload and to meet strict deadlines.

Benefits Which Matter
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
• Life-work balance - with opportunities for flexible working and remote working
• Generous NHS pension scheme
• Annual incremental progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion
Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.
We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.
It’s not essential to be in a design leadership role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning to user research after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact rohan.gunatillake@nhs.scot

Next Steps
**NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required.
All applicants who are shortlisted for interview will be contacted by e-mail.
Online interviews (including a presentation) will take place between 17th – 20th December 2024. The presentation topic will be sent to candidates selected for interview.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

Proud member of the Disability Confident employer scheme

As a Children and Young Person's Support Worker you will be expected to deliver a high standard of support across various settings; supported by a team of health care professionals, empower service users to maintain as much independence as possible, and ensure all daily living activities are met to the highest standard of person-centred care.


We supply Children's Support Workers to a range of clients, in settings including; residential, educational, independent living, mental health, community and specialist units.


Your main duties will include:
Working as part of a team of Child and Adolescent Support Workers to deliver excellent standards of person-centred care
Develop positive relationships with other professionals, clients, and most importantly; the service users
Act professionally and responsibly on shift, alongside the management team of the services
Carry out all practical duties as required by services, ensuring everybody is treated with respect and dignity
Report any concerns to management within the service
Have confidence in carrying our personal care requirements
Have confidence dealing with complex needs and challenging behaviours

Person Specification:
6-12 months minimum experience working with Children and Young People in the health and social care sector
An NVQ level 3 in Health and Social Care, or Children and Young Person’s Health and Social Care
Be reliable and professional
Have experience in working with complex needs and challenging behaviours
Preferably hold a current, transferable DBS (registered on the update service)
Approach employment as a Children and Young Person's Support Worker in a 'hands-on' way and be willing to work as team
Preferably hold a clear driving licence, with access to a vehicle

What can Major Healthcare offer you?
- Flexible hours to fit in with your lifestyle and commitments
- Holiday accrual
- Free training/refresher training
- Opportunities for career progression

Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician is required to provide first line and second line technical user support covering hardware and software applications for a well-established company based in Central London.


SALARY: Negotiable

LOCATION: Hybrid with up to 3 Days per Week in the Central London Office (WC1B)

JOB TYPE: Full-Time, Permanent


JOB OVERVIEW

We have a fantastic new job opportunity for a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician who has experience providing first line and second line support for hardware and software applications.

Working as a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician you will play an integral role in providing high-quality 1st and 2nd Line support to both internal team members and external customers.

As a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician you will manage helpdesk tickets, ensure seamless device deployment and configuration, and support of the company’s bespoke software platforms and applications.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as a Technical Support Engineer / IT Helpdesk Analyst / Service Desk Technician include:

• Manage and respond to helpdesk tickets through the Halo platform, maintaining an organised and timely workflow to support end-users

• Deploy and configure devices using Microsoft Intune and Autopilot, ensuring systems are prepared and secure for new users

• Administer Entra Active Directory, ensuring users have appropriate access and permissions for seamless operations

• Provide ongoing support for the company’s bespoke software, ensuring high system performance, security, and user satisfaction

• Collaborate with team members to maintain an optimised, secure IT environment that aligns with organisational goals


CANDIDATE REQUIREMENTS

• Proven experience in helpdesk support and device management

• Knowledge of Microsoft Intune, Autopilot, and Entra Active Directory

• Excellent communication skills to effectively engage with both technical and non-technical users

• A proactive and collaborative approach to problem-solving in a team-driven environment

• Experience with bespoke software support is a plus


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12827

Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

We are currently recruiting Nursing auxiliaries and assistants to work with adults in nursing homes and the community in London.
We are seeking experienced nursing auxiliaries and assistants with a background in working in a hospital setting.
The successful candidate will support individuals in supervised settings. The ideal person will be able to demonstrate a caring and empathetic nature toward the clients.

Job Responsibilities
- Able to work 2:1 or 1:1 support
- Supporting individuals with Dementia and complex needs.
- Supervising activities and behaviour in the community'

Job Requirements
- Adaptable and willing to work with different clients

- Valid DBS registered with the online update service or be
prepared to apply for a new DBS
- Available 5 days a week

Benefits to you
- Competitive pay rates

Full job description

We have a fantastic opportunity for a Registered Mental Health Nurse to join our fantastic NHS Mental Health Hospital, where you'll use your compassion and clinical experience to help deliver the exceptional levels of patient care we're known for. We'll look to you to provide our multi-disciplinary team with in-depth expertise and knowledge of the Mental Health and Mental Capacity Acts to make sure our patients get the highest level of care.


Job Title: Registered Mental Health Nurse (RMN)

Location: London Hospitals

Gilbert Global Care Services is currently going through a period of growth and need highly skilled and experienced Senior Carers to support our clients throughout the Greater London areas. As a Senior Carer, you will ensure the highest standard of care is always maintained.

Gilbert Global Care Services will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

All you need is six months of experience as a Senior Carer.

Please get in touch today to discuss this opportunity further!

Gilbert Global Care Services is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

To provide individual and group support to young people through assessing the needs of individual/ group of young people through 1:1/ group support; undertaking the development and monitoring of individual learning plans, mentoring, and coaching young people and working in partnership with other agencies to deliver interventions, providing feedback where required.

First line of contact for advice and support by members of the community. Flexibility to adapt and make informed decisions in challenging situations is critical for this role.
Required to work creatively and effectively alone, with their team colleagues, officers and other stakeholders to maintain high quality customer outcomes and able to influence this process.
The service is further complimented by a number of caretaking staff who are resident, who in addition to their role, provide an out of hours emergency service at night and at weekend.
Experience required 1-2 years.

• To oversee the the implementation of the Early Years Foundation Stage (EYFS) within the setting for children aged two to five years.
• To lead on the planning, implementation and evaluation of a high quality early years curriculum, which includes a full commitment to anti-discriminatory practice.
• To provide a challenging and exciting early years curriculum which meets the children’s needs and interests and leads to children achieving at or above their expected level in all areas of development.
• To be the key person responsibe for a group of children.
• To be responsible for the assessment of children’s overall development, including carrying out observations, recording children’s achievement and maintaining developmental records to a high standard.
• To demonstrate and apply a sound knowledge of the EYFS.
• To have sound knowledge of the Early Years Foundation Stage (EYFS)
• To play an active role in contributing to senior management team meetings

• Dusting, sweeping, vacuuming and mopping surfaces in their work area including living/working areas, bathrooms, kitchens and supply closets
• Refilling and restocking cleaning supplies and toiletries (hand wash, toilet paper, paper towels)
• Washing kitchen napkins, floor rags and dusters
• Maintaining cleaning products and ordering new supplies when necessary
• Taking out the garbage
• Carrying out minor maintenance tasks such as replacing displaced toilet seats, unclogging sinks
• Conducting monthly disinfection and deep cleaning
• Maintaining Material Safety Data Sheets (MSDSs) and compliance with universal precautions.