Total 379 Customer Service job vacancies in Oxford, OX3 9DU

Clinical Focus Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC). Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. . Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the Governance Groups Work with the other ODNs to ensure that transition of care; for example between childrens and adults services, or between hospitals providing different levels of care; are as seamless as possible. Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity. Ensure that the network manager is kept informed of significant clinical issues associated with the delivery of PCC cross region alongside the PCC surge plans To support commissioning quality PCC services through NHSE partnership working Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations. To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE Attendance and engagement with the PCCS representing the PCC ODN Patient Experience and Quality of Care Work with parent/patient representatives and other health personnel to improve patients and family experience throughout their healthcare journey Work with the other ODNs to develop a patient and carer strategy Provide regular monitoring and reporting updates on the implementation of a patient and parental engagement strategy to relevant stakeholders. Provide proactive support to the patient support groups that are established within the network, ensuring appropriate links with national charities and third sector organisations. Adhere to the network clinical governance procedures whilst providing advice and clinical support during investigations into patient complaints where the care is across the ODN footprint.. Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels. Work with the network manager on quality and effectiveness PCC services through benchmarking and auditing the regional services against national standards and producing a plan to implement the required changes Work with all relevant organisations to ensure that the best practice models of care are embedded Participate in national/international events in order to share best practice and update your knowledge of key areas of healthcare developments Contribute to the TVW CYP ODN annual report providing statistics, key performance indicators, service and practice developments in collaboration with network manager and data analyst Leadership Work autonomously across multiple professional, organisational and system boundaries and proactively plan, develop and sustain new partnerships and networks to influence and improve health, outcomes and healthcare delivery system Leads on research projects within the network to benefit PCC pathways. Work collaboratively with the other network nurses nationally to achieve national goals and to share learning Working with the ODN Management Team, the post holder will help to deliver the service specifications and GIRFT recommendations across the Network through collaborative working with L1, L2 and L3 provider organisations and commissioners. Coordinate, lead and manage the projects within the PCC workstream and support other workstreams as appropriate. Build strong relationships with key stakeholders in all acute trusts, ICB, and Specialised Commissioning across the region. Provide an over-arching nurse leadership and co-ordination role within the network for the effective delivery of nursing care, ensuring it is responsive and flexible to patient needs for PCC. To work with local trusts to build on the nursing network, providing support, advice, leadership and learning across all bands of the registered and unregistered nursing workforce. Provide support for the resolution and investigation of complaints and serious incident investigations, identify risks to patient safety, and establish mitigations for issues that are of cross site concern and where joint learning could be delivered To be visible and accessible and to provide forward thinking, clinical professional leadership to paediatric critical care staff at all levels across the region. Work in collaboration with national CYP team to review CYP workforce and support the implementation of the workforce development plan.

Job Advert

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert
support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen
in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s
grant campaigns.




Key Purpose:

Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the
delivery of these services.




Key Responsibilities:

* Process grant requests and ensure timely and accurate payments.
* Maintain accurate records and produce management information as required.
* Liaise with partners to ensure a seamless delivery of services.
* Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
* Provide cross functional support across RABI departments during campaigns.
* In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team.





This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments
at RABI.



Person Specification:



Essential

* Highly organised and efficient, with the ability to multitask and prioritise effectively.
* Exceptional attention to detail.
* A proactive problem solver.
* Excellent communication and collaboration skills, capable of naturing strong working relationship.
* Proficient in Microsoft Office (Excel, Word, Teams).
* Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.



Desirable

* Experience of working in a grant making organisation.





RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity
and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual
orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be
justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills,
experience, qualifications and abilities.

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Oxford!

LOCATION: Oxford
HOURS: Full time
DURATION: On-going contract
PAY RATE: £18 - £20.07 PH (DoE)

Summary -

To assess and manage the risk posed by offenders to protect victims of crime and the general public by:

• Providing information and advice to criminal courts, other criminal justice agencies and partner organisations
• Supervising offenders subject to community orders and licenses and during custodial sentences
• Contributing to the management of risk.
• Working with other agencies and groups to prevent crime and meet the needs of victims and offenders

Responsibilities, Activities & Duties

• Provide professional advice and assessments to courts, the Parole Board, and criminal justice agencies.
• Manage offenders at all risk levels, including high-risk cases.
• Maintain accurate records and documentation within designated timelines.
• Collaborate with internal and external partners (courts, victim support, prisons, etc.) to optimise outcomes and manage risk.
• Participate in professional forums and provide guidance to colleagues and support staff.
• Conduct prison, home, and community visits as needed.
• Respond to risk escalations and develop risk management plans.
• Deliver or co-lead accredited interventions for offenders.

If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk

**We offer a £250 referral fee bonus for any Candidates you refer**

The Lead Nurse for the Thames Valley and Wessex Paediatric Critical Care ODN will provide nursing leadership across the Network, acting as a source of expertise, advice and knowledge for providers, commissioning and ICBs. You will work alongside the national PCC ODN lead nurses to deliver on nationally agreed programmes of work and to support regional surge planning for PCC capacity.

You would work with the Network Manager, Education team and Lead Clinicians as part of a multi-disciplinary leadership team to lead the strategic and operational development of coherent and effective network arrangements, and delivery of a programme of work that addresses national and local priorities, leading on user engagement and risk management. some of the key programmes of work for the upcoming 18 months are: implementation of the PCC services specifications for Level 2, Level 3 and Transport services, working in collaboration with LTV providers to develop services alongside the NCEPOD recommendations and implementation of national Paediatric Early Warning scores.

You will also, in partnership with the ODN Education team, PIER and SORT play a key role in delivering education and training for Paediatric Critical Care across the ODN.

This role is primarily a home working role however the ability and flexibility to travel to regional and national meetings is essential.

• Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC).
• Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. .
• Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the
• Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification
• Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity.
• To support commissioning quality PCC services through NHSE partnership working
• Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations.
• To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE
• Attendance and engagement with the PCCS representing the PCC ODN
• Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels.
• FOR FURTHER DETAILS PLEASE SEE JD & PS

Key working relationships include Network Manager, Clinical lead, Lead nurses from other ODNs both regionally and nationally, Lead Paediatric Educator, Data Analyst, Administration team, Nurse and medical leads from both of the tertiary centres as well as lead nurses from all the network member hospitals, Specialised commissioning CYP lead, ICB CYP leads.

Clinical Focus
• Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC).
• Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. .
• Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the Governance Groups
• Work with the other ODNs to ensure that transition of care; for example between children’s and adults services, or between hospitals providing different levels of care; are as seamless as possible.
• Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification
• Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity.
• Ensure that the network manager is kept informed of significant clinical issues associated with the delivery of PCC cross region alongside the PCC surge plans
• To support commissioning quality PCC services through NHSE partnership working
• Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations.
• To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE
• Attendance and engagement with the PCCS representing the PCC ODN



Patient Experience and Quality of Care
• Work with parent/patient representatives and other health personnel to improve patients and family experience throughout their healthcare journey
• Work with the other ODNs to develop a patient and carer strategy
• Provide regular monitoring and reporting updates on the implementation of a “patient and parental engagement strategy” to relevant stakeholders.
• Provide proactive support to the patient support groups that are established within the network, ensuring appropriate links with national charities and third sector organisations.
• Adhere to the network clinical governance procedures whilst providing advice and clinical support during investigations into patient complaints where the care is across the ODN footprint..
•
• Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels.
• Work with the network manager on quality and effectiveness PCC services through benchmarking and auditing the regional services against national standards and producing a plan to implement the required changes
• Work with all relevant organisations to ensure that the best practice models of care are embedded
• Participate in national/international events in order to share best practice and update your knowledge of key areas of healthcare developments
• Contribute to the TVW CYP ODN annual report providing statistics, key performance indicators, service and practice developments in collaboration with network manager and data analyst





Leadership
• Work autonomously across multiple professional, organisational and system boundaries and proactively plan, develop and sustain new partnerships and networks to influence and improve health, outcomes and healthcare delivery system
• Leads on research projects within the network to benefit PCC pathways.
• Work collaboratively with the other network nurses nationally to achieve national goals and to share learning
• Working with the ODN Management Team, the post holder will help to deliver the service specifications and GIRFT recommendations across the Network through collaborative working with L1, L2 and L3 provider organisations and commissioners.
• Coordinate, lead and manage the projects within the PCC workstream and support other workstreams as appropriate.
• Build strong relationships with key stakeholders in all acute trusts, ICB, and Specialised Commissioning across the region.
• Provide an over-arching nurse leadership and co-ordination role within the network for the effective delivery of nursing care, ensuring it is responsive and flexible to patient needs for PCC.
• To work with local trusts to build on the nursing network, providing support, advice, leadership and learning across all bands of the registered and unregistered nursing workforce.
• Provide support for the resolution and investigation of complaints and serious incident investigations, identify risks to patient safety, and establish mitigations for issues that are of cross site concern and where joint learning could be delivered
• To be visible and accessible and to provide forward thinking, clinical professional leadership to paediatric critical care staff at all levels across the region.
• Work in collaboration with national CYP team to review CYP workforce and support the implementation of the workforce development plan.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

Your new company
This company provides world-class supply chain solutions and performance improvement technologies to a wide range of customers across multiple market sectors and globally leading industries.

Your new role
The successful candidate will aid the companies' efforts in playing a pivotal role in the logistics and supply chain industry. We are looking for a committed and proficient Network Engineer to join their team, playing a crucial role in maintaining the seamless operation of the companies' network infrastructure. The ideal candidate will provide technical support and initial troubleshooting for network issues, acting as the first point of contact for network-related incidents.
Responsibilities:

• Troubleshooting and managing network issues via helpdesk, adhering to SLAs.
• Log, track, and resolve incidents using a ticketing system; handle alerts from monitoring systems.
• Collaborate with team members and communicate with stakeholders to resolve issues and provide updates.
• Conduct monthly site audits and attend team meetings to ensure network integrity and performance.

What you'll need to succeed

• CCNA certification and proven network troubleshooting experience.
• Proficiency in firewalls, routing, switching, and wireless technologies.
• Preferred experience with Fortinet firewalls, Cisco/Aruba switching, and Cisco/FortiAP wireless systems.
• Ability to read logs and packet captures; review network infrastructure for end-of-life devices and expiring certificates.
• Familiarity with change management processes and strong communication skills.

What you'll get in return
- £30-£36k Salary.- Competitive Benefits Package.
- FTSE Company Experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A Vacancy at Oxford University Hospitals NHS Foundation Trust.


An exciting opportunity has arisen for a Senior Specialist Research Nurse to join the Oxford Bone Marrow Transplant (BMT) team at the Churchill Hospital.

The Senior Specialist Nurse will lead the nursing team to provide expert nursing care to patients referred to the Oxford BMT service contributing to this within the BMT pathway through management of their own caseload.

The post holder will work in collaboration with the Haematology Trial Unit , which is involved in a wide spectrum of clinical research relating to blood disorders including advanced cellular therapeutics. The team works in collaboration with academic and commercial partners/other funding bodies and is responsible for the delivery of the phase 1-3 haematology research portfolio.

If you are a dynamic, experienced nurse leader with the passion and vision to be part of this exciting service, then we would like to hear from you.

If you would like to have an informal chat about the role, please contact melanie.westmoreland@ouh.nhs.uk

The Specialist Research Nurse will
• Responsibility for operational management of the clinical research delivery team

Responsibility for strategic leadership of clinical research delivery team

Responsibility for the management of the trial portfolio and own allocated portfolio of studies and study participants including, as required:

Ø Leading and co-ordinating a portfolio of studies

Ø Planning

Ø Scheduling

Ø Conduct including intervention

Ø Recruitment & retention of participants

Data management

v Fulfil the expectations and capabilities as delegated by the Sponsor, Chief Investigator or Principal Investigator as set out in GCP & Research Governance Framework

v Work collaboratively with OUH and external research & service delivery colleagues to ensure high quality participant care and research delivery.

v Work collaboratively with service delivery colleagues to promote clinical research delivery and integrated care delivery as appropriate.

v Act as PI/CI on non-interventional studies, as appropriate.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel

For full details of the role and responsibilities, please refer to the attached job description.

In summary, the post holder will provide expert nursing care to patients enrolled into clinical trials at the Oxford BMT Research service.

Specifically, this would include:


• Be responsible for assessment, planning, implementation, and evaluation of patient care during participation in cell therapy clinical research trials (eg bone marrow transplant or CAR-T therapy trials)

• Manage own clinical workload and co-ordinate allocated clinical trials and research studies.

• Practice in compliance with the code of professional conduct, being responsible and accountable for their decisions, actions, or omissions, taking responsibility for clinical decisions where competent to do so.

• Demonstrate expert knowledge and skills in the management of clinical research participants.

• Utilise effective communication skills through a variety of methods, supporting participants in decision making in relation to study entry and participation.

• Deliver effective communication skills with colleagues both internally and/or externally, in verbal, non-verbal and written communication methods, adapting to changing parameters as required, which includes thorough accurate documentation in patient records as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Senior Research Nurse JD (Jan 2023)

• Provides and receives highly sensitive, complex or contentious information relating to participant involvement and care, and communicates information to participants, families or carers with respect, compassion and empathy

• Able to competently perform a range of clinical procedures as required as part of the research protocol, ensuring accurate data capture

• Participate in and ensure compliance with Informed Consent Procedures, acting within boundaries of own competency, research regulation and Trust policies/SOPs.

• Use own professional judgment identifying when to escalate and seek senior support/guidance.

• Lead the completion of administrative tasks, including feasibility, study set up, close out & archiving.

• Ensure compliance with agreed SOPs, across all team members.

• Ensure all necessary regulatory approvals are in place prior to approaching potential study participants.

• Work within the limits of the approved protocol and any approved amendments.

• Support the haematology ward, ambulatory care and day treatment unit staff in caring for these patients




This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

For full details of the role and responsibilities, please refer to the attached job description. In summary, the post holder will provide expert nursing care to patients enrolled into clinical trials at the Oxford BMT Research service. Specifically, this would include: Be responsible for assessment, planning, implementation, and evaluation of patient care during participation in cell therapy clinical research trials (eg bone marrow transplant or CAR-T therapy trials) Manage own clinical workload and co-ordinate allocated clinical trials and research studies. Practice in compliance with the code of professional conduct, being responsible and accountable for their decisions, actions, or omissions, taking responsibility for clinical decisions where competent to do so. Demonstrate expert knowledge and skills in the management of clinical research participants. Utilise effective communication skills through a variety of methods, supporting participants in decision making in relation to study entry and participation. Deliver effective communication skills with colleagues both internally and/or externally, in verbal, non-verbal and written communication methods, adapting to changing parameters as required, which includes thorough accurate documentation in patient records as required. Learning, Respect, Delivery, Excellence, Compassion, Improvement Senior Research Nurse JD (Jan 2023) Provides and receives highly sensitive, complex or contentious information relating to participant involvement and care, and communicates information to participants, families or carers with respect, compassion and empathy Able to competently perform a range of clinical procedures as required as part of the research protocol, ensuring accurate data capture Participate in and ensure compliance with Informed Consent Procedures, acting within boundaries of own competency, research regulation and Trust policies/SOPs. Use own professional judgment identifying when to escalate and seek senior support/guidance. Lead the completion of administrative tasks, including feasibility, study set up, close out & archiving. Ensure compliance with agreed SOPs, across all team members. Ensure all necessary regulatory approvals are in place prior to approaching potential study participants. Work within the limits of the approved protocol and any approved amendments. Support the haematology ward, ambulatory care and day treatment unit staff in caring for these patients

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Group Learning Support is a large team of around 300+ staff, who all have an important role in supporting students who require additional educational support in collegeJob title: Student Support AssistantSalary: up to £13.02phContract type: FTC (until July 2025)Location: City of Oxford collegeBenefits: Term time only, Part time and Full-time opportunities available, Access to Learning Support Essentials training courseOur centres are open from 8.30am – 5pm Monday to Friday and therefore we expect our staff to be available to commit to these working hours over a minimum of 3 days per week.The Role: Student Support AssistantOur Student Support Assistants make a difference in the lives of our students with SEN by enabling them to reach their full educational potential. Our tailored pathway programmes, including GCSEs, Life Skills, and A-levels, ensure that all students can overcome barriers to learning and achieve their full potential. Student Support Assistants act as role models, adopting our learning philosophy, values and learning techniques to enable our students to progress throughout their course.Staff at Oxford College work with young adults aged 16-19 years who are enrolled on a variety of academic and vocational courses and are studying at all levels, from entry qualifications to Level 3. Where necessary you may be required to support students with personal care needs from time to time as well as positive behaviour management adopting a tailored approach to the individual student.There are fantastic working spaces, including specialist workshops and salons for students. Students come to an FE College like Oxford because they want to learn in a more practical way – they want to be active learners with real life applications and a clear focus on developing skills for the workplace or higher education.Staff who support learners at Oxford College are integral to the ultimate success of learners. It is a great place to work if you have a desire to share your skills and knowledge with students.What do you need to be a successful Student Support Assistant at Activate Learning?Strong communication skills to collaborate with tutors and ensure the effective delivery of further education programs.Ability to work independently and as part of a team.Flexibility and adaptability.A creative and innovative approach to motivating learners and providing support.Patience, empathy, and a genuine desire to assist students with diverse learning needs.While previous experience as a teaching assistant and supporting individuals with SEN is beneficial, it is not mandatory.Experience in providing personal care and manual handling, or a willingness to undergo training.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Why work with the Activate Learning Group?Here are some of our benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for AL staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work with us/wellbeing and benefits page.Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.

Ensuring that general enquiries are dealt with efficiently. Arranging appointments using a computerised appointment system for patients coming to the desk and via the telephone. Greeting patients on arrival, booking them in and directing them to waiting area. Taking requests by telephone for appointments and home visits quickly and efficiently. Directing calls to the appropriate person and taking messages and dealing with them as set out in protocols. Advising patients of other services available (signpost). Liaising with GPs and Nurses and other staff within the Health Centre. Dealing with requests from clinicians as quickly and efficiently as possible, e.g. booking ambulances, telephoning patients, etc. Dealing with eConsult requests from patients, getting them triaged and liaising with patients as necessary. Issuing repeat prescriptions and dealing with requests for prescriptions as appropriate. Giving results of tests to patients following the confidentiality code. Dealing with incoming electronic mail and forwarding it to correct destination. Coding information into the Practice clinical system. Filing and retrieving paperwork. Updating patient records changes of names, addresses, telephone numbers, etc. Scanning & photocopying documents and ensure outgoing post is sent promptly. Handing out letters/ blood forms/ prescriptions/ sick notes, etc. Advising patients who wish to register at the Practice as to the correct procedure. Scanning paper documents and filing them in the computerised patients record. Handling requests for information from outside agencies. Entering the details of new registrations into the computer system from hand written forms and electronically received forms.

Please refer to the job description and guidance notes attached for further information on this role

Please refer to the job description and guidance notes attached for further information on this role

Please refer to the job description and guidance notes attached for further information on this role

see attached job description and person specfiication Communication and patient liaison Co-ordinating Care Data Management and Quality General Admin and Office duties Personal leadership Education/Training Stakeholder Engagement Communication and administration

The practice is open between 08:00-18:30, you will work a combination of 08:00 to 16:00 or 10:30 to 18:30, Monday to Friday. Please review the attached job description and person specification for a full overview of the the role responsibilities. Please note that this role may close earlier than the advertised closing date if sufficient applications are received and you are advised to submit your application as soon as possible. Previous applicants need not apply.