Total 900 Customer Service job vacancies in Milton Keynes, Home Counties, MK14 5AF

This position functions in the clinical associate role in the primary care clinic, which utilizes a Patient Aligned Care Team (PACT) model. The PACT ICT is responsible for providing direct and/or indirect patient care to an assigned group of patients. She/he will have the knowledge, skill and experience to carry out assignments involving point of care testing, providing treatments and vaccinations, performing diagnostic studies, and patient/family education. The ICT demonstrates active collaboration and communication with Patient Aligned Care Teamlet (Patient, Primary Care Provider, RN Care Manager and Administrative Associate) and Larger Team (family/caregiver, internal and community-based services and disciplines involved in providing care to the patient). This is the full performance level for the ICT position. This is a bargaining unit position.

Major duties include:

• The incumbent assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Performs observation-based screening and collecting patient information in collaboration with licensed personnel.
• Completes approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency.
• Assists in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
• Performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting, including active listening, restating, and mirroring.
• Maintains a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
• Assists outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in person or virtual visits.
• Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
• Collects a wide range of specimens and preparing them for transfer to processing.
• Observes patient status and keeps licensed clinical staff informed of any change in condition.
• Clinical responsibilities include but are not limited to:
  • Vital signs. Examples: vital signs, 12-lead electrocardiogram (EKG).
  • Point-of-care (POC). Examples: Abbott hand-held blood analyzer (I-STAT), glucometer.
  • Equipment and surgical instrumentation set up. Examples: skin biopsies (excisional, shave, punch).
  • Treatments and interventions. Examples: Cryotherapy, incision and drainage, ambulation, and Foley coude' catheter insertion.
  • Wound care. Examples: bandaging, application of dressings and wound measurements.
  • Specimen collection and Preparation. Examples: collecting and labeling venous blood samples and mucous specimens.
  • Assisting with patient exams and screening. Examples: gynecology exams.
  • Mental health care. Examples: Crisis intervention, performs behavioral/mental health screens, conducts interviews, and observes behavioral patients.
  • Preparation of lab specimens and transfer to the lab for processing: Examples: Labeling, placing in the proper bin or tube system.
  • Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: primary care physical exams (heart, eye, ear, nose, throat (EENT); gait exams, and skin exams.
  • Patient education within scope of care or while providing an intervention. Examples: post procedural care, splint care and wound care.
  • Follow-up care: Examples: Suture removal.
  • Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes, progress notes, screenings, photo-documentation and secure messaging.

Work Schedule: Monday - Friday, 8:00 am to 4:30 pm
Telework: Not eligible.
Virtual: This is not a virtual position.
Position Description/PD#: Intermediate Care Technician (Medical Assistant)/PD99968-A
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.

Starting at $49,025 Per Year (GS 7)

Complex Care Support Worker
Location: Horsted Keynes RH17
Position: Full-Time
Pay Rate:£11.44 per hour
Social Care & Education are looking for a Complex Care Support Worker to join our dedicated team in Bath. This role is ideal for someone looking for a new role and has experience working with people with a spinal cord injury.
About the Role:
In this role, you’ll provide one-to-one care and support for a client with specific and complex health needs. Working Monday through Saturday, you’ll have the opportunity to build a trusting, supportive relationship and ensure the client’s safety, dignity is maintained.
Key Responsibilities:
• Assist with personal care needs, including bowel management.
• Provide support with mobility, transfers, and physical activity to enhance the client’s independence.
• Build a strong, positive relationship with the client to provide companionship and emotional care, improving their overall well-being.
• Maintain accurate and up-to-date records of daily care and any health changes, communicating effectively with family members and healthcare professionals.
Essential Requirements:
• Demonstrated experience in complex care, specifically with spinal cord injuries and bowel management, is essential for this role.
• A full UK driving licence is required, along with comfort and confidence in driving an automatic vehicle.
• Reliable, compassionate, and attentive, with a strong commitment to delivering personalized and high-quality care.
• Strong communication abilities, enabling clear and supportive interactions with the client, family, and medical professionals.
• Comfortable working autonomously to meet the client’s care needs consistently and professionally.
Benefits:
£11.44 per hour, with paid training and support
Join a dedicated and caring team focused on excellence in complex care
This role provides an opportunity to make a meaningful difference in a client’s quality of life each day
Access to training resources and career development opportunities in specialized complex care

If you are an experienced carer with the skills and dedication required for this role, we’d love to hear from you. Join our team in Bath and help us provide life-changing support to those who need it most.

The Lead Nurse for the Thames Valley and Wessex Paediatric Critical Care ODN will provide nursing leadership across the Network, acting as a source of expertise, advice and knowledge for providers, commissioning and ICBs. You will work alongside the national PCC ODN lead nurses to deliver on nationally agreed programmes of work and to support regional surge planning for PCC capacity.

You would work with the Network Manager, Education team and Lead Clinicians as part of a multi-disciplinary leadership team to lead the strategic and operational development of coherent and effective network arrangements, and delivery of a programme of work that addresses national and local priorities, leading on user engagement and risk management. some of the key programmes of work for the upcoming 18 months are: implementation of the PCC services specifications for Level 2, Level 3 and Transport services, working in collaboration with LTV providers to develop services alongside the NCEPOD recommendations and implementation of national Paediatric Early Warning scores.

You will also, in partnership with the ODN Education team, PIER and SORT play a key role in delivering education and training for Paediatric Critical Care across the ODN.

This role is primarily a home working role however the ability and flexibility to travel to regional and national meetings is essential.

• Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC).
• Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. .
• Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the
• Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification
• Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity.
• To support commissioning quality PCC services through NHSE partnership working
• Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations.
• To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE
• Attendance and engagement with the PCCS representing the PCC ODN
• Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels.
• FOR FURTHER DETAILS PLEASE SEE JD & PS

Key working relationships include Network Manager, Clinical lead, Lead nurses from other ODNs both regionally and nationally, Lead Paediatric Educator, Data Analyst, Administration team, Nurse and medical leads from both of the tertiary centres as well as lead nurses from all the network member hospitals, Specialised commissioning CYP lead, ICB CYP leads.

Clinical Focus
• Maintain clinical experience and provide expertise in the areas of Paediatric Critical Care (PCC).
• Work collaboratively with agencies and multi-professionals regrading the pathways of care for children with long term PCC issues. .
• Develop dedicated guidance and protocols as relevant to the development of the PCC Network in collaboration with the Governance Groups
• Work with the other ODNs to ensure that transition of care; for example between children’s and adults services, or between hospitals providing different levels of care; are as seamless as possible.
• Work with the network team to deliver the Paediatric Critical Care National Review and Service Specification
• Ensure annual review of regional surge plan is completed reflecting the current challenges to providing PCC capacity.
• Ensure that the network manager is kept informed of significant clinical issues associated with the delivery of PCC cross region alongside the PCC surge plans
• To support commissioning quality PCC services through NHSE partnership working
• Under the direction of the network manager, engage with a range of stakeholders to support national reviews, regional initiatives, cost and value improvements, whilst keeping abreast with new clinical innovations.
• To be up to date with national developments, initiatives, priorities, and projects within PCC. Disseminate news and information throughout the ODN. Highlighting areas where clinical networking can improve patient care and provide value for money for the NHSE
• Attendance and engagement with the PCCS representing the PCC ODN



Patient Experience and Quality of Care
• Work with parent/patient representatives and other health personnel to improve patients and family experience throughout their healthcare journey
• Work with the other ODNs to develop a patient and carer strategy
• Provide regular monitoring and reporting updates on the implementation of a “patient and parental engagement strategy” to relevant stakeholders.
• Provide proactive support to the patient support groups that are established within the network, ensuring appropriate links with national charities and third sector organisations.
• Adhere to the network clinical governance procedures whilst providing advice and clinical support during investigations into patient complaints where the care is across the ODN footprint..
•
• Lead on the TVW PCC ODN Morbidity and Mortality process ensuring learning is shared in a timely manner and any issues escalated via appropriate channels.
• Work with the network manager on quality and effectiveness PCC services through benchmarking and auditing the regional services against national standards and producing a plan to implement the required changes
• Work with all relevant organisations to ensure that the best practice models of care are embedded
• Participate in national/international events in order to share best practice and update your knowledge of key areas of healthcare developments
• Contribute to the TVW CYP ODN annual report providing statistics, key performance indicators, service and practice developments in collaboration with network manager and data analyst





Leadership
• Work autonomously across multiple professional, organisational and system boundaries and proactively plan, develop and sustain new partnerships and networks to influence and improve health, outcomes and healthcare delivery system
• Leads on research projects within the network to benefit PCC pathways.
• Work collaboratively with the other network nurses nationally to achieve national goals and to share learning
• Working with the ODN Management Team, the post holder will help to deliver the service specifications and GIRFT recommendations across the Network through collaborative working with L1, L2 and L3 provider organisations and commissioners.
• Coordinate, lead and manage the projects within the PCC workstream and support other workstreams as appropriate.
• Build strong relationships with key stakeholders in all acute trusts, ICB, and Specialised Commissioning across the region.
• Provide an over-arching nurse leadership and co-ordination role within the network for the effective delivery of nursing care, ensuring it is responsive and flexible to patient needs for PCC.
• To work with local trusts to build on the nursing network, providing support, advice, leadership and learning across all bands of the registered and unregistered nursing workforce.
• Provide support for the resolution and investigation of complaints and serious incident investigations, identify risks to patient safety, and establish mitigations for issues that are of cross site concern and where joint learning could be delivered
• To be visible and accessible and to provide forward thinking, clinical professional leadership to paediatric critical care staff at all levels across the region.
• Work in collaboration with national CYP team to review CYP workforce and support the implementation of the workforce development plan.


This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

Package Description: Shift Details: 9 AM -5 PM At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

An innovative and exciting service continues to be developed in Milton Keynes to support individuals with wellbeing and mental health needs in GP surgeries. We are seeking an enthusiastic, dynamic and motivated Band 6 mental health professional to join the team.

The role will be Full Time and will involve assessing and providing support to clients whom have a range of mild to moderate mental health needs, you with work extensively alongside GPs and practice staff with support from the local mental health service.

You will need to have excellent assessment skills, be able to work autonomously and be able to forge positive working relationship with primary care staff and clients. You will have excellent working knowledge of wellbeing and mental health care and the mental health needs of dynamic and changing population.

We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people.

We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we are hoping to find our future leaders and will support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you are at, there is always a place for you at CNWL.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

The post holder will be based and embedded within a Primary Care Network (PCN) working with GPs, practice nurses and other Additional Roles Reimbursement Scheme (ARRS) workers e.g. social prescribers, health and wellbeing coaches, care co-ordinators, as part of the primary care Multidisciplinary Team (MDT).

They will work with primary care GPs to manage the mental health needs of their population at the point of contact. This includes those with lower level support requirements that can be met within primary care, working with the Primary Care Plus (PCP) team and GP practices. The role will act as interface between primary care and wider mental health services.


This advert closes on Wednesday 20 Nov 2024

Proud member of the Disability Confident employer scheme

Job summary: The Health Care Assistant will work as part of the clinical team carrying out a range of duties ensuring that the highest standard of care is afforded to patients at all times. Duties and responsibilities: Undertake routine tasks related to patient care ensuring clinical protocols are followed, referring to GPs when necessary. Routine tasks will include: dressings, removal of sutures, blood pressure monitoring, phlebotomy and ECGs. Undertake routine preventative work related to patient care including routine flu, covid, pneumococcal and RSV vaccinations. Assist GPs with minor surgery and coil fittings. Chaperone and assist patients where appropriate who are being examined by another clinician. Monitor QOF targets as required and maintain a high standard of achievement. Participate in any relevant health promotion and screening activities to promote the health and wellbeing of patients as well as referring to preventative programmes. Maintain the GP clinical rooms: stock levels are maintained, and items are rotated as necessary and maintain and clean any equipment. Maintain accurate records. Monitor the temperature of the treatment room fridge, ensuring the protocol is followed. Attend and participate in any Practice meetings when required. Ensure that anomalies are reported to a senior member of staff. Notify the GP/Nurse of any significant patient issues. Liaise with and assist members of the administration team. Undertake monthly rooms checks and checks of emergency trolley and GP bags.

The post holder will be a member of the Primary Care Plus team. .This post has the responsibility for providing effective day to day mental health care and management to clients with mental health problems presenting in Primary Care. The PCP team provides a single pathway for assessment, referral management and care coordination on behalf of patients with more complex mental health problems presenting in Primary Care. The post holder will offer short term mental health interventions to support this client group within primary care settings and will work at the primary secondary care interface to facilitate movement of clients between primary and secondary care services. PCP provides a dedicated service package to support those newly discharged from secondary care and their GP practice. A substantial part of their working time will be based within the GP practices of the designated patch. For more details about this post please see attached job description

Customer Quality Analyst

Our client global leader in the automotive industry, renowned for innovation, reliability, and quality.

They are recruiting for a customer quality analyst to join their wonderful team!

The role focuses on improving customer journeys and processes across key operational areas (New Business, Customer Services, Collections, and Resolutions) to enhance retention, customer experience, and reduce business risks.
Key Responsibilities

• Analyse customer interactions to identify trends, knowledge gaps, and areas for improvement.
• Operate within framework to ensure continuous improvement in customer service.
• Collaborate with Operations and Insights teams to ensure accuracy in quality and process reviews.
• Ensure compliance with FCA regulations through customer interaction reviews.
• Support internal and external QA calibrations to align with standards.
• Provide constructive feedback to Advisors, Seniors, and Team Leaders.

Skills & Experience

• Strong communication, presentation, and coaching skills.
• Analytical skills for data interpretation and reporting.
• Experience with Excel and MI reporting systems.
• High drive for personal and team development.
• Experience in adhering to QA processes in a regulated environment.
• Proven ability to manage stakeholders and work across functional teams.

This is a temporary contract currently until mid 2025.
Working hours are Monday - Friday, 9AM - 5PM based in Milton Keynes.
Paying £16.07 per hour

Please apply!

Customer Operations Training Consultant

Our client a global leader in the automotive industry, renowned for innovation, reliability, and quality. With decades of expertise, it delivers cutting-edge vehicles and services, blending tradition with modern technology, is looking for a training consultant to support with the design and delivery of compliance training to colleagues within the customer operation department.

The consultant ensures that training materials are compliant with regulations, develops training for internal teams and Outsource Partners, and oversees accreditation to maintain consistent standards across all customer interactions.
Main Responsibilities

• Design, deliver, and maintain engaging and compliant training solutions for internal and external colleagues.
• Adapt training for remote/e-learning formats for efficiency.
• Measure the ROI of training initiatives and provide data on behavioural and customer-facing improvements.
• Collaborate with internal teams (Legal, Compliance, IT) to create effective training strategies.
• Establish and maintain an 'Academy' for new employees, offering coaching and performance monitoring before they go live.
• Manage training accreditation across Customer Operations and Outsource Partners.

Key Challenges

• Managing stakeholder expectations across multiple teams.
• Adapting training content to meet evolving regulatory and business needs.
• Overcoming engagement challenges in training delivery across various platforms.

Qualifications & Experience

• Proven experience in designing and delivering training.
• Stakeholder management and interface with Legal/Compliance teams.
• TAPi or CIPD qualification (desirable).
• Experience in Financial Services or Automotive sectors preferred.

This is currently a temporary assignment contracted until mid 2025.

The role will be Monday - Friday 9am -5pm.
Paying £21.65 / £39,403

If you would be interested in this role please don't hesitate to reach out!

Sets up glasses, silverware, dishes, trays, napkins, condiments and cold menu items (e.g., salad, dessert, bread and cold beverages) on a serving line. Removes dishes and trays from tables. Operates, breaks down and cleans all electrical equipment for food preparation. Cleans kitchen equipment (e.g., worktables, sinks and refrigerators). Separates food waste and trash from dishes, glasses and silverware in dishwashing area. Loads and operates dishwashers, stores clean dishes, glasses and silverware. Washes tables and counters, vacuums and shampoos carpets. Sweeps and mops kitchen floors, cleans windows, washes walls and cleans and sanitizes trashcans. Sorts, washes, peels and cuts fresh fruits and vegetables.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12601502

Starting at $16.86 Per Hour (NA 1)

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you thrive in the tranquility of the night, providing essential care and support to those who need it most? If so, we have the perfect opportunity for you to shine.

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield, regardless of the hour. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Night Care Support Worker you will work 12 hour shifts and play a vital role in providing comfort, reassurance, and assistance to individuals during the nocturnal hours. You will have the opportunity to not only provide essential personal care, but to monitor residents and support the evening and morning routines for our residents.

We understand the unique challenges and rewards that come with working night shifts, which is why we offer:

Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We're looking for dedicated individuals who thrive in the nighttime and are committed to delivering high-quality care with compassion and empathy. Can you provide comfort and support to those in need, even when the world sleeps? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honouring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a member of our team, you will work 12 hour shifts and have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. Together we will create meaningful experiences and foster a sense of belonging for those we support.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Your new company
Hays are supporting a Secondary School in Liverpool. They require a motivated and experienced learning support assistant to support students across all year groups (KS3, KS4,). This is a long-term contract that will start as soon as possible and the school supports students with a variety of complex needs including ASD, non-verbal, downs syndrome, PDA and GLD.

Your new role
We are sourcing an enthusiastic and experienced Learning Support Assistant (LSA) to join the school's SEN team. You will work with students who have a range of special educational needs, such as autism, dyslexia, ADHD, and emotional and behavioural difficulties. You will provide 1:1 and classroom support, helping students to access the curriculum and develop their skills and confidence. You will also work closely with the SENCO and other staff to implement individual education plans and monitor progress.

What you'll need to succeed
- A minimum of Level 2 qualification in Supporting Teaching and Learning or equivalent
- Experience of working with SEN students in a secondary school setting
- Knowledge of the SEN Code of Practice and relevant strategies and interventions
- Excellent communication and interpersonal skills - A positive and flexible attitude
- A commitment to safeguarding and promoting the welfare of children and young people

What you'll get in return
You will be paid a competitive daily wage, based on your experience and the responsibilities of each assignment, plus you will accrue holiday pay with the option to take it at any point of the year. You will receive free, up-to-date safeguarding training and the option to join our guarantee pay scheme is also possible. If you know of other education professionals looking for supply, long-term or permanent work, you can also receive £250 worth of vouchers every time you recommend a colleague to Hays Education.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 33/44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.