Total 170 Customer Service job vacancies in Maxwell AFB, Alabama

As an IT Specialist (APPSW), you will:

• Serve as the technical expert and authority for the Cross Servicing IT program.
• Interpret new legislation, directives, and/or executive orders to understand impact on the organization and develop new policies and procedures impacting all DDM stakeholders.
• Modify collections workflow, develop new program strategies and system standards, establish new system criteria, asses policy needs, and write new policies and procedures to govern the complex Cross Servicing activities.

• Reviews and analyzes complicated accident reports and related safety information.
• Tracks accident and loss reports within the Center and the field to ensure they are completed.
• Ensures the recommendation tracking database is complete, accurate, and consistent.
• Review safety information to assure accuracy of reported conclusions and recommendations based on findings.
• Compiles and summarizes safety-related data into various spreadsheets and reports.
• Perform recording and editing that must be of high quality since it supports the Army safety program and accident prevention.

GS12/13

• Identifies and analyzes key issues, develops strategies, and advises Commander and senior leadership on recommended courses of action on a broad variety of topics related to MAJCOM, NAF, FOA or DRU functions. Uses quantitative and qualitative analytical techniques, knowledge of management processes and techniques to improve support systems and assigned programs.
• Serves as Project Officer for Commander directed initiatives and special interest items. Participates in special projects and initiatives and performs special assignments as requested.
• Coordinates review of higher level taskings, identifies best course of action, potential problems, and recommends MAJCOM, NAF, FOA or DRU response. Performs high-level integration of analytical and time sensitive staff activities.

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

Position responsibilities include:

• Perform basic account maintenance procedures to ensure files, logs, and reports are complete.
• Ensure adequate stock and operating supplies are maintained.
• Operate computer systems to input or correct data, and produce documents, reports, shelf labels and signs.
• Verify receipts against invoices.

• Meets the Regions human resources, budget and management analysis needs.
• Coordinates with Region Manager and Operations Manager in the responsibility of daily operations of joint military and civilian activities for 55 states and territories.
• Arranges for confidential and policy level conferences and meetings between stakeholders, high-ranking officials, leaders of trade associates and government agency representatives.
• Oversight with responsibilities that relates to government credit card applications and accountable property.

• Meets the Regions human resources, budget and management analysis needs.
• Coordinates with Region Manager and Operations Manager in the responsibility of daily operations of joint military and civilian activities for 55 states and territories.
• Arranges for confidential and policy level conferences and meetings between stakeholders, high-ranking officials, leaders of trade associates and government agency representatives.
• Oversight with responsibilities that relates to government credit card applications and accountable property.

• Plans, organizes, and directs the activities of the Group Commander's Support Staff (CSS), ensuring that CSS complies with legal and regulatory requirements and meets customer needs.
• Exercises supervisory personnel management responsibilities.
• Plans, organizes, and executes all Group information management and resourcing activities.
• Manages training programs for administration (3A1XX) and personnel (3SOXX) in accordance with established command guidelines.
• Serves as the Group point of contact and liaison with the servicing Force Support Squadron on personnel and manpower actions.
• Participates in special studies and projects relating to planning, coordinating, and analyzing the effectiveness/efficiency of the Group CSS in meeting Air Force Administration program goals.

• Responsible for all aspects of acquisition to include development, testing, system integration, production, fielding, sustainment and product improvements with a multi-million dollar annual budget.
• Interface with external stakeholders on all matters effecting program execution.
• Balances cost, schedule and performance to assure best value for the Army.
• Review programming documents received from HQDA to determine effect on assigned programs.
• Determine needed capabilities to accomplish objectives as set forth, indicating areas requiring assistance or revision by higher headquarters.
• Oversee POM planning, cost estimating, program planning, programming, budgeting, program integration, interoperability and oversight.

WHAT IS THE OFFICE OF THE CHIEF PROCUREMENT DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: PROCUREMENT

The following are the duties of this position at the full working level.

-Advises and supports OCPO Senior Managers and Executives in developing and directing controls for IRS procurement and contract programs. Consults with and furnishes authoritative advice and guidance to staff. The employee is responsible for devising sophisticated pricing arrangements and for managing all contractual aspects of the services and systems acquisition process. Primary point of contact and authority for OCPO Senior Managers and Executives on acquisition approaches and alternatives, market analysis and outcomes the drive the acquisition approaches for major procurement of supplies, services (including information technology, architectural and engineering, or research and development) using broad authority and oversight within warrant level to legally bind and obligate agency funding through contract issue cure notices and terminate contracts for convenience or default.

-Takes a leadership role in coordinating and representing the Office of the Chief Procurement Officer on complicated and controversial acquisition issues with all impacted parties. The employee must be prepared to defend the acquisition strategy, competition approach, or award summary or other positions due to challenges from a variety of entities such as congressional staff members, state government, or other federal government authorities such as Government Accountability Office. Serves as a leader for the short- and long-range planning, development, coordination, and implementation of very broad and complex procurements that impact support services and information technology for Internal Revenue business units. Knowledge of related disciplines and functions involved in the acquisition process, such as design or system engineering, integrated logistics support, financial management, and their interrelationships with contracting. Advises and supports the OCPO Senior Managers and Executives, Program Managers, and COR's in developing and directing controls for IRS procurement and contract programs. Consults with and furnishes authoritative advice and guidance to staff. Consults with and furnishes authoritative advice and guidance.

-Develops and maintains innovate contractual language, terms, and conditions. Serves as a program contractual authority and advisor on the acceptability and applicability of contractual matters related to procurement actions. Interprets and applies Federal Acquisition Regulations (FAR), Department of Treasury Acquisition Regulations (DTAR), and Internal Revenue Service Acquisition Procedures (IRSAP) to every acquisition regardless of type of procurement and dollar threshold. Responsible for reviewing acquisitions strategies recommended by program officials to ensure accuracy, quality, adherence to FAR, DTAR, and IRSAP prior to approving streamlined and innovative acquisition strategies that bring the greatest value to the IRS mission.

-Serves as the subject matter expert for other contracting professionals in the Office of Procurement Operations by utilizing experience, knowledge, and training to guide, coach, and mentor contracting professionals through establishing acquisition strategies, navigating challenging procurements, responding to protests, responding to Freedom of Information Act requests, responding to congressional inquiries, drafting negation strategies, drafting award decisions, analyzing the impact of new legislation, and procurement policies on procurement actions.

- Approves acquisition strategies, evaluation criteria, appoints contracting officer technical representatives, award decisions, negotiation strategies. Participates and collaborates with IRS senior executives, program managers, attorneys, small business specialists, procurement policy, and senior procurement executives on contract review board prior to approving acquisition strategy.

The primary purpose of this position is to perform numerous tasks which are dissimilar in kind, but which have in common the purpose of assisting the work of one or more persons in an organization. The incumbent is responsible for aiding with a variety of problems and inquiries which are received in person, telephonically, or by referral from other secretaries, receptionists or support staff in the Executive Suite. He/she drafts correspondence, such as routine official correspondence, social and personal acknowledgments, congratulatory letters, and routine office reports. He/she is responsible for performing typing on a computer keyboard wherein the work requires competitive level proficiency in typing as well as knowledge of office software systems. Other duties include, but are not limited to:

Data Collection and Tracking Support

• Performs work involving the collection, compilation, and/or tracking of data and statistical information.
• Functions as the service timecard coordinator ensuring timely submission of all timecards for final approval.
• As Lead Timekeeper, correctly posts and tracks time and attendance for service employees and contractors following all training and guidance provided by Payroll Department and Supervisor.
• Maintains organized records to support timecard entries, maintains records of leave and attendance.
• Provides reports to supervisor as required regarding leave usage and completeness of subsidiary records.
• Maintains information needed for budget purposes.

• Receives and controls incoming correspondence.
• Processes incoming and outgoing materials such as correspondence, reports, and mail routing, memorandum, and other forms of written communication.
• Prepares manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific medical and/or other technical terms.
• Evaluates data collection forms and coordinates incoming data from a variety of sources.
• Researches, prepares, and reviews documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate.

• Schedules appointments, coordinates meetings, schedules conferences and reserves rooms for meetings.
• Researches and provides background on subject matter of meetings without direction.
• Attendings meetings, prepares meeting minutes, and follows up on action items with the appropriate staff independently.
• Incumbent will work closely with the Chiefs' BMS in the scheduling and planning of the Chiefs' calendars to schedule committee responsibilities, public engagements and occasionally assists patients with issues as a Service Line Advocates (SLA).
• Coordinates and prepares all the Chiefs' travel arrangements and accommodations. Schedules service meetings takes minutes and tracks action items.

1. This position will support the Federal Government's response efforts to COVID-19. Performs Basic Life Support. Initiates established medical protocols in providing basic life support.

2. Drives and operates firefighting vehicles, such as pumpers, aerial ladder trucks, and Airport Rescue Fire Fighting (ARFF) vehicles.

3. Performs crash-rescue and firefighting duties involving air traffic or support operations where hazardous conditions are such that the expectancy for fire is high and potential for becoming destructive is great.

4. Performs structural firefighting duties for a variety of facilities, which may include large multistoried buildings, industrial areas, and/or base storage facilities.

5. Maintains firefighting equipment and fire station facilities. Complies with health, safety, and environmental rules and procedures and performs work in a manner that enhances the safety of the work environment.

Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Serves food cafeteria style. Breaks down and cleans area when meals are complete. Sets up dinning room tables for service, places food and beverages on tables, and replenishes items as necessary. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area.

Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Makes coffee, tea and other beverages.

Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12512895

1. Plans, organizes, and directs the activities of the JPPSO, ensuring all functional work areas comply with legal and regulatory guidance in meeting customer requirements.
2. Exercises supervisory personnel management responsibilities. Directs, coordinates, and oversees work through subordinate supervisors and multidiscipline functional leads.
3. Represents JPPSO with a variety of Service-level activities, Headquarters and base-level agencies, Commercial Industry Associations, and Transportation Service Providers.
4. Comprehensively assesses and evaluates program goals/objectives, providing a basis for long-range planning and development of program-level enhancements.

Duties include, but are not limited to:

• Observes patient status and keeps licensed personnel informed of any change in condition.
• Provides geriatric-specific care.
• Performs Patient Transport with or without cardiac monitor.
• Administration of medication.
• Assists licensed personnel with the delivery of care to patients with complex, specialized, and potentially life-threatening situations.
• Responds to medical emergencies as a part of the Rapid Response Team (RRT), Code Blue team, or medical transport team.
• Initiates cardiopulmonary resuscitation (BLS), use of automatic external defibrillator, and assists with airway management using bag-valve-mask (BVM), oral airway or nasal airway.
• Performs Cardiovascular monitoring to include: providing support, relief, and coverage as needed to central station telemetry.
• Recognizing lethal rhythms/arrhythmias (i.e. ventricular fibrillation and asystole) and immediately notifies appropriate staff.
• Collects specimens.
• Assists in behavioral/psychiatric situations in an emergency setting.
• Sets up equipment and surgical instrumentation.
• Performs Vital Signs and Point of Care Testing.
• Operates specialized medical equipment and assists with patient exams and screenings.