Total 1,274 Customer Service job vacancies in Manchester, M41 5SL

We are recruiting Support Workers to support tenants with learning disabilities or autism to enjoy an excellent quality of life in a range of supported living services in the Ashton-under-Lyne and Stalybridge areas.




You will work in collaboration with the service user, their family and wider support network to maximise their health and wellbeing and to promote their independence and community connections. Our supported living services enable people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their desired outcomes. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals.




We value relevant experience of supporting people with a learning disability or autism. However, you do not need to have prior experience if you can demonstrate a ‘can-do approach’, person-centred values, energy and commitment. You will need good verbal and written communication skills and the ability to develop good quality support plans. You will have a strong work ethic and duty of care and be able to contribute to a positive, team approach.




The services are currently offering full time contracts of 37.5 hours per week or part-time contracts, subject to a minimum of 15 hours per week, to be worked on a flexible rota. The ability to lone work, using your own initiative is essential for this role.




Being a car driver and car owner (or access to a vehicle) is essential for this role, mileage allowance is paid.




Vacancy Reference Number: 72855

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.




We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.

Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

DELAMERE SCHOOL
Irlam Road
Flixton
Manchester
M41 6AP
Tel: 0161 747 5893
Email: delamere.admin@trafford.gov.uk
Website: www.delamere.trafford.sch.uk
Headteacher: Sally Judge

PERSONAL SUPPORT WORKER Required as soon as possible
Band 2 Points 4-5 £ £24,404 - £24,790 pro rata, term time only.
Actual salary £5,642 - £5,731
10 hours per week 11.30am-1.30pm
Permanent

We are seeking to appoint a Personal Support Worker to join our special school community. The purpose of the role is to support & supervise pupils over the lunchtime period. Working hours are Monday to Friday 11.30am 1.30pm 10hrs per week term time only (plus an additional 10 hours across the year for continuous professional development, to be agreed with notice).

The role includes feeding, personal care and play support. As a Personal Support Worker at Delamere you may be required to train to provide for children with complex medical needs, physical disabilities, limited spoken language or challenging behaviour. In return we can offer you a supportive and enthusiastic team & a real opportunity to make a significant difference to the lives of our children.

Applicants should:
Share our commitment to our vision that “together we make a difference”;
Be a team player who can work in partnership with others;
Have the drive, energy and passion to work in our school with a warm and caring manner.

We can offer you:
An ambitious, caring & inclusive school with a clear vision & the highest aspirations for all its children;
A strong commitment to your continuing professional development including bespoke performance management to support you to fulfil your career ambitions;
A forward-thinking environment where innovation and research are used to ensure our provision is the best it can be;
A supportive, friendly & enthusiastic staff team;
Highly competitive rates of pay;
An experienced, dynamic, forward-thinking leadership team, committed to improving outcomes for pupils;
A real opportunity to make a significant difference to the lives of our children;
A school that cares for & nurtures every member of our school family, including staff, pupils and parents;
Access to range of Health & Wellbeing support including an active Staff Wellbeing Committee;
Discounted gym membership and a Cycle to work scheme;
Large on-site car park

We welcome applications from ethnic minority backgrounds.

For further information about our outstanding school, please visit our website http://www.delamere.trafford.sch.uk . Application Forms only will be accepted. Please return these to sbm@delamere.trafford.sch.uk or hand in to school.

Delamere School is committed to safeguarding & promoting the welfare of children and young people. This commitment is reflected in our recruitment processes. These posts are subject to enhanced DBS disclosures. References will be sought & online checks undertaken for shortlisted candidates prior to interview. Please find our Safeguarding policy on our website: https://www.delamere.trafford.sch.uk/policies/

Closing date - Sunday 17 November 2024
Shortlisting/invitation to interview - Monday 18 November 2024
Interview Date To be confirmed

Schools Support Staff Application Form 2023
Privacy notice for Job Applicants
Personal Support Worker JD 2023

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Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Are you looking for a new role that you can shape and develop? Do you have proven experience of working collaboratively with managers, theoretical knowledge together with relevant experience in positive behaviour support?
An exciting opportunity for Positive Behaviour Support Lead (Children & Families) has become available to join our Therapy & Support Services.
Hours - 37.5 hours
Salary - £45,518 per annum with biennial increments
Location - Together Trust Charity, School Hill Cheadle and within services in Stockport, Worsley, Bolton and Greater Manchester
Reporting to the principal PBS practitioner you will play a key role in promoting and maintaining a supportive environment for our young people in our children’s residential settings, and our community. Your primary focus will be on creating strategies and interventions that encourage positive behaviour, improve social skills, and enhance the overall well-being of our young people with disabilities, autism spectrum disorders, harmful sexualised behaviours and emotional behavioural disorders.
The strategic priorities of this role will include developing and implementing positive behaviour support plans and working in collaboration with the registered manager and a multi-disciplinary team to assess the needs of our young people.
Your responsibilities will include but are not limited to:

• Being involved in strategic planning groups where appropriate, consulting on issues relating to PBS.
• Providing training, guidance and coaching opportunities to enable others to develop their knowledge and skills.
• Helping to develop strategies that promote a safe, respectful environment and ensure people are treated with dignity.
• Cultivating a positive, inclusive atmosphere where people feel supported, valued and empowered to grow and succeed.
• Designing, implementing, evaluating and adapting individual recording systems according to the needs of an individual young person.
• Managing caseload and waitlist in a manner that ensure efficient and effective use of resources.
• Keeping up to date with national best practice about provisions for people with learning disabilities, neurodiversity, restrictive practices and challenging behaviour.

We are looking for someone who has:

• Master’s Level qualification in Applied behaviour Analysis, PBS, or other relevant discipline such as psychology.
• Significant experience delivering PBS within a relevant setting.
• Sound knowledge of working within Ofsted’s social care common inspection framework.
• Experience with supporting young people with challenging behaviours.
• Ability to demonstrate working with children or young people with complex needs including learning disabilities and Autism spectrum conditions.
• Experience in delivery of PROACT-SCIPr.
• Driver with own transport is essential.
• A full valid UK Driving licence and access to a vehicle.

Benefits:

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters.

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Tuesday 3rd December 2024.
This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We are looking for Bank workers to work across several Children’s Residential Homes across Greater Manchester

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love and support that they would receive as if it was their family home.

Hours: Various Hours – Full flexibility required.

Salary: £12.01 per hour (weekend rate is £15.01 per hour).

Bank Holiday paid at Double Time

Possibility of additional sleep-in payment of £96.

Locations: We have services across Bolton, Salford, Manchester & Stockport

About you...

Are you a student training in the care sector, looking for some paid work experience?

Do you work in care already and are you looking to earn some extra money? Or are you a student or a teacher looking for some work during the holiday?

Or are you new to the care sector and want to get some paid experience?

You will complete our full training induction programme, be given constant support working within our residential homes and be committed to our values and be flexible in your working week. We will give you some great opportunities to learn and grow within your career.

Job Description

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

The Together Trust is an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we’ll support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS.

This role will require additional mandatory training before you can start. If successful, you will be supported by L&D to complete the training you need.

How it works…..

We are looking to build a team of bank staff to support the children and young people we care for in our residential services.

We have Residential services in Bolton, Salford, Manchester and Stockport, providing short and long-term support for children and young people who have experienced trauma and difficult beginnings, young people with learning disabilities and autism and young people with harmful sexual behaviour.

You will be motivated and flexible, passionate about supporting the people who access our services.

You should have some experience in working within a similar environment or the desire to kick start a career with us.

You will encourage our young people to develop confidence, self-esteem and essential life skills. As part of our team, you will work hard to empower and help them break through barriers and experience a range of varied opportunities and activities and assist permanent staff teams with duties. You will be open to completing personal care as well as general support work.

Working for Together Trust

Every day is different at Together Trust, and you’ll be empowering people to live the best life possible. Plus, you’ll be supported by an understanding team and a charity that values and cares for you.

For more information about the benefits we offer, please see the documents attached below.

We're a Real Living Wage employer

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that's helping people to live independently, or creating spaces to learn, work and play, you'll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service based in Wythenshawe however supporting young people and families across Manchester.

Working therapeutically within a person-centred PBS model you will support young people and families to stay together and thrive. Our ultimate goad is to improve the quality of life for all those we support.

The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families.

As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners (which include social services and CAHMS).

The role includes……..

As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.

You will work alongside other practitioners within the service and community, to upskill and increase the resilience of children and their families. You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists.

What can you bring to the service...?

• Do you have an NVQ Level 3 in Children & Young People’s Workforce, or equivalent QCF?
• Do you have experience of and coaching staff, and nurturing team development?
• Do you have considerable experience working with children with disabilities, including autism?
• Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
• Can you make a direct positive impact on the lives of children and their families?

Benefits include…..

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Help us make a change to the people we support.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch at jobs@togethertrust.org.uk. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

An opportunity to join our family where work is a pleasure.

Location: A two-minute stroll from Manchester Piccadilly train station brings you to the door of the luxury 61-bedroom hotel in Manchester city centre, housed in a 19th century textile factory.
This city centre location gives our employees the experience of working in a quality led-hotel in the hustle and bustle of a major city.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Hours: Full time or part time – We are flexible and want work to fit your plans too, so let us know what you are looking for

Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.

Your role will be an Associate Commercial Practitioner (HEO) within the sub-category Business Services Team in the wider ABBSER Category.

The role’s overriding responsibility is to support commercial activities across the sub-category encompassing the full commercial lifecycle. This includes supporting our internal stakeholders to determine our commercial strategies for future delivery of their services, supporting procurement activities and undertaking contract management, supplier performance and relationship management.

We are seeking aspiring commercial professionals who are capable and enthusiastic individuals with relevant transferable skills looking to build a career in a commercial environment.

You will need to be driven, dynamic and a proactive individual with experience of building collaborative working relationships; be able to identify problems, build creative solutions, improve ways of working and work towards ensuring commercially sound outcomes.

Successful candidates will support CD in playing a crucial role in driving and supporting DWP’s efficiency agenda, helping better control costs through third party spend.

Person specification
Your role will be supporting the procurement and contract management of a portfolio of contracts throughout the commercial lifecycle. Full training will be provided on all aspects of commercial activity.

The main responsibilities for this position include, but are not restricted to:

Supporting procurement activity for specific Business Service initiatives across the full commercial lifecycle (sourcing, contract, performance and relationship management).
Provide commercial advice to a wide range of stakeholders to support colleagues with market engagement, sourcing, tendering and a wide range of procurement activities.
Stakeholder Management / Engagement / Communication.
Working with stakeholders at all levels (internal and external) to support the development of the Business Services strategy for commercial category initiatives.
Create positive supplier relationships, encouraging innovation, creation of “value add” solutions, and a strong customer service ethic.
Support the production and review on governance documents and processes for DWP Internal Governance alongside support to Ministerial, Treasury and Cabinet Office gated submissions.
Develop and maintain compliant input and records of commercial activity on Microsoft Lists pipelines and DWP’s eProcurement solution (which utilises Jaggaer) within the scope of your daily role.
Support the contributions towards supplier cost savings targets, and initiatives that increase efficiency whilst maintaining performance and risk management.
Supporting the development, review and execution of contracts including supporting negotiation where required.
Support stakeholder engagement surrounding more complex contract issues and procurement documents.
Play an active part in supporting Commercial Directorate values and culture.

Care Assistant / Healthcare Assistant

Harbour Healthcare.

Hilltop Court Care Home, Dodge Hill, Heaton Norris, Stockport SK4 1RD

£11.80 - £12.05

Please note, we do not offer Sponsorship at this home.

Are you ambitious? Do you want something else? Are you looking for new energy?

We are on the hunt in Stockport for our next amazing Care Assistants!

Our Care teams are the superheroes of the business, supporting our residents and providing peace of mind to families that their loved ones are in the best of care.

But what is important to know, is that you do not need to have had previous experience in this field, nor do you need qualifications – we are happy to work with you to help you become our next superhero care worker.

Have you ever asked the question – Why get into Care?


Care is one of the most rewarding jobs you can do.
We can offer Flexible working patterns to suit your needs.
Training and Development opportunities are tailored to you.
Great company benefits.
Real Job satisfaction
You are providing peace of mind for family members.


What are the Tangible benefits for working for Harbour?


Discounts on Shopping, Fashion, Days out, Travel, Entertainment and lots more!
Cycle Scheme – up to 39% savings on your bike purchase
FREE face-to-face counselling, for you and your family!
Staff recognition award ceremonies
£30 voucher available every month for the nominated ‘Employee of the month’
Opportunities for training and career progression
Salary Sacrifice Pension scheme
Blue Light Card – up to 50% discount across 100’s of retailers
Access to a FREE eye test and discounted glasses
Cashback card – save up to £500 annually, can be used at over 80 big brands
Wellbeing portal:
FREE meditation series
FREE wellbeing podcasts & live virtual events
FREE mental health support programmes
FREE workout plans
FREE Live digital gym classes
FREE mindset and wellbeing series
Seasonal Company events, competitions and incentives
Refer a friend scheme – earn upto £250 when referring a friend to work for Harbour Healthcare
On-site parking


The duties are varied, and no two days will be the same. Our residents are individuals, and they all deserve to be treated as such. However, as a general guide, duties may include some support with personal care needs, as well as help to take part in a wide range of special interests and activities that support their health and wellbeing such as arts and crafts, watching the footie, drama, musical evenings, gardening, shopping trips and social occasions.

Who are Harbour Healthcare?

We are a Family run business with 22 Care Homes across the UK and are growing year by year.

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

Having family traditions at heart, our philosophy is actually quite simple. We strive to provide an excellent standard of care to our residents, treating them with complete dignity and respect.

We are looking for people who care regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are, -


Humility
Accountability
Achievement
Passion
Integrity


We will give you all the training and support you need, such as obtaining a qualification in health and social care and opportunities for promotion and career growth.

Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.

Interested? – Go on and click that apply button now!

#INDMP - £1,000

Proud member of the Disability Confident employer scheme

Do you have great customer service skills? Are you keen to work for a company that knows how to have fun and offers genuine long term development opportunities? If so, please get in touch!

We are recruiting for a Customer Service Advisor / Helpdesk Advisor for a fast-growing Telecommunications company based close to the Altrincham area.
The role will involve working as part of a close-knit team, in educating and troubleshooting any technical queries received from customers. The role is not a high-volume script-based role and would suit someone who is keen to deal with in-depth investigative issues needing a high level of ownership and attention to detail.

The salary is £24,000pa with a realistic OTE of £26,400pa, achieved by working towards customer service KPIs. Commission can also be earned when processing sales orders.
The Working hours are 4 x 10hr shifts across 7 days Monday to Friday between the hours of 8am - 8pm, Sat and Sun 8am - 6pm and overtime can be available, paying double time.
Hybrid working is available 1 day per week and over the weekend!

What will you be doing as Customer Service Advisor / Helpdesk Advisor?

• Handling any incoming customer queries via telephone, email & live chat
• Troubleshooting reported problems managing the issue, and provide regular feedback to the customer with updates on the issue
• Collaborate with internal teams to identify issue, and put a strategy in place to reach desired solution for customer
• Develop an in-depth knowledge of the companys products and services
• Manage a busy workload and assess priorities
• Accurately record all information and dialogue with the customer on internal system
• Any other ad-hoc duties as required

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience working as a Customer Service Advisor / Helpdesk Advisor would be ideal
• The role is dealing with in-depth investigative issues needing a high level of ownership and attention to detail
• Proactive and solutions focused approach to work
• Excellent communication skills, with ability to deliver the message with confidence and empathy
• Must be able to listen well and really pinpoint the issue needing to be resolved
• Enjoy working as part of a team, and have the drive to work from own initiative

What will you get in return for your work as a Customer Service Advisor / Helpdesk Advisor?

• The salary is £24,000pa with a realistic OTE of £26,400pa
• Overtime available each month paid at double time
• Working hours are 4 x 10hr shifts across 7 days Monday to Friday between 8am - 8pm, Sat and Sun 8am - 6pm.
• Hybrid working is available 1 day per week and the weekend shifts are all remote working
• Holidays: 25 days holiday + bank holidays
• Opportunities for progression and personal development
• Chance to join a fun, dynamic working environment

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Your new company
This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.
Your new role
You will be responsible for providing excellent customer service to their customers, processing orders, handling queries and issues, dealing with deliveries, handling invoices and POs and supporting the whole end-to-end order process.
What you'll need to succeed
Your previous experience in customer service and administration will help you succeed in this role. You are experienced at processing a high volume of orders and have worked ina similar environment. You are immediately available for work and are able to get to the site in Cheadle 5 days a week. You have excellent customer service and communication skills as well as being highly organised with a keen eye for detail. You're personable, a team player and can also work independently. You're proactive and work off your own initiative.
What you'll get in return
You will receive an excellent rate of £25,000 which is pro rata for the 3 months. You will be working for a successful business with a lot of opportunity to develop your skills. You will also have access to a great benefits package including holidays, pension, discounts and more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Officer
Manchester
£26,250 per annum
Permanent
Full time
We are seeking a dedicated and experienced Housing Officer to join a team supporting vulnerable asylum seekers in Manchester. As a Housing Officer, you will ensure a high standard of accommodation and compliance with the Asylum Accommodation and Support Services Contract (AASC), focusing on the safety and well-being of service users across Manchester.
THE ROLE
Key responsibilities include:

• Conduct monthly inspections of properties to ensure safety and compliance.
• Oversee onboarding and withdrawal of properties as per Local Operating Procedures.
• Identify and report property faults, categorizing them for prompt response.
• Undertake minor property repairs within trained scope and provided toolkit.
• Administer operational cash for utility top-ups and emergency payments.
• Manage customer complaints and support issue resolution.
• Participate in the on-call rota to ensure 24/7 service availability.

THE CANDIDATE
Candidates should ideally have experience in a property-related role, though a strong commitment to supporting asylum seekers and excellent communication skills are more important. You should also bring:

• A solid background in face-to-face roles with strong people skills.
• Confidence in conflict management and resolution.
• Strong organizational abilities to handle a demanding workload.
• A valid UK driving licence, with willingness to travel between properties.
• The ability to work collaboratively with colleagues and external partners.

THE CONTRACT
Permanent
Full-time, 37.5 hours per week, Monday - Friday (on-call rota every 10 weeks)
Salary: £26,250
Company car provided
HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call on 01772208966 to discuss the role further. Further positions available in locations across the North West - please ask for additional info if interested

Major duties and responsibilities include (but are not limited to):

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates
• Break down and clean assigned area when the meal is finished and return food to the kitchen
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room after meals
• Deliver meal trays to the patients' bedsides
• Brew coffee according to the number of servings required
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes
• Apportion other food items into standard serving sizes using the proper utensils and containers
• Make cold sandwiches using prepared ingredients and pack box lunches
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Sort, wash, peel and cut fresh fruits and vegetables
• Operate and break down equipment
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine
• Unload delivery trucks
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub the heavier cooking utensils
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area
• Performing other duties as assigned.

Work Schedule: Full-time, schedule will be based on facility needs.
Position Description Title/PD#: Food Service Worker/ PD99920S
Relocation Incentive: Not Authorized
Recruitment Incentives: Not Authorized

Notifications:

• This position is a Bargaining Unit position.
• This position is in the Competitive Service
• THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on Nov 12, 2024. Please see the "Next Steps" area of the announcement which provides additional information on the referral process for this type of announcement.

Starting at $19.63 Per Hour (WG 3)

A Vacancy at Manchester University NHS Foundation Trust.


The Macmillan Clinical Nurse Specialist will work as a member of the wider locality based multidisciplinary Manchester Macmillan Supportive and Palliative Care Service.

The post holder will support Neighborhood teams to deliver locally driven high quality care, responsive to patient and carers needs. This includes education of other health care professionals, training, support and advice for the multidisciplinary team.

The focus of the multidisciplinary approach will be to support patients and carers to live well, prevent inappropriate hospital admission and meet their preferred priorities for care.

Macmillan Clinical Nurse Specialist in Palliative Care Band 7

An exciting opportunity has now arisen within the City Wide Manchester Macmillan Palliative Support Service for a Clinical Nurse Specialist in Palliative Care.

The post holder will work as part of the Macmillan Specialist multi-disciplinary team comprising of Medics, Dietitian, Occupational Therapist, Physiotherapist, Nurses, Speech and Language Therapist, Assistant Practitioners, Admin support and Volunteer Coordinators. The team aims to provide effective support palliative care and/or rehabilitation to patients with a life limiting condition requiring palliative intervention.

The post holder will provide supportive palliative care to enhance the quality of life for patients / carers with any life limiting illness requiring palliative care, including complex physical, psychological and emotional needs. The post holder will be expected to have extensive palliative medication knowledge to support the complex symptom management needs of the patient.

Recent investment by Macmillan has enabled the Manchester Macmillan Supportive and Palliative Care Service to develop substantially for the city of Manchester; this is an exciting time to join our innovative and expanding team.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.



To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Monday 18 Nov 2024

Proud member of the Disability Confident employer scheme

Parkside Medical Practice is a dynamic, friendly Practice offering an exciting opportunity for an experienced, enthusiastic and highly motivated, flexible and pro-active Health Care Support Worker to join our innovative and progressive team. Main duties of the job Assisting GPs with clinical admin i.e., Processing referrals for further care, reviewing clinical documents and correspondance from other healthcare organisations. New patient health checks NHS Health Checks Chaperoning duties Home visits to patients Processing and management of laboratory samples requested by GPs/Nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Helping to raise awareness of health and well-being and how it can be promoted. Assisting with the collection and collation of data on needs related to health and well-being.CONFIDENTIALITY: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data HEALTH & SAFETY: The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to Practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Safe management of sharps procedures including training, use, storage and disposal Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers Undertaking periodic infection control training Routine management of own team / team areas, and maintenance of work space standards Waste management including collection, handling, segregation, container management, storage and collection Spillage control procedures, management and training Decontamination control procedures, management and training, and equipment maintenance Maintenance of sterile environments EQUALITY AND DIVERSITY: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. PERSONAL/PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work QUALITY: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources COMMUNICATION: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Person Specification Qualifications Essential GCSE Grade A to C in English and Maths Desirable Qualified NVQ level 2 in Health and Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tier 2 (UK Health and Care worker visa) Sponsorship Available