Total 254 Customer Service job vacancies in Maidstone, ME16 9QQ

Field Service Engineer
£32,916 - £37,304 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you'll be visiting customers in their homes across Maidstone and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you'll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you'll be rewarded with bonus incentives on the products you sell. You'll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we'd like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.

Industry-leading benefits

• £32,650 per annum starting salary if you're a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You'll have the opportunity to earn £37,304 once you're fully trained and meet the minimum requirements
• £37,304 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
• Bonus potential of up to £2,500 per annum
• Enhanced rate over time
• Up to 6% pension contribution
• Brilliant staff discounts on products and a range of retailers, entertainment, and days out

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: 18th July 2024

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atBasic Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: To be confirmed

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


Do you thrive in a fast-paced environment?

Join our dynamic Information Security team at Magnitude House, Aylesford as anInformation Governance and Records Management Officer!

In this role, you'll providecritical administrative and clerical support, ensuring the smooth operation of our Information Governance and Records Management Department.

You'll be a key player if you have:
• A keen eye for detail and a talent for organization
• Strong communication and interpersonal skills

We also offer a fantastic benefits package that includes:
• Annual leave allowance starting at 27 days per year (when working full time) + Bank Holidays.
• Access to the fantastic NHS pension scheme.
• Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).

Ready to make a difference? Apply Now!!

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)

They will provide a varied and wide range of Information Governance and Records Management functions relating to confidentiality, information sharing, and information security. They will also process requests for information under both the Data Protection Act and Freedom of Information Act and associated legislative frameworks.

The successful applicant should have proven administrative expertise, ideally within an Information Governance environment. Due to the nature of the role, you must be able to communicate with tact, understanding, and discretion across all levels of staff and with members of the public.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details of the main responsibilities of the role.


This advert closes on Thursday 11 Jul 2024

Proud member of the Disability Confident employer scheme

About the Role
A vacancy has arisen for a Business Support Officer in Mid Kent Revenues and Benefits Partnership (MKS). MKS is an innovative shared service model, and the Business Support function is delivered on behalf of Maidstone Borough Council, Swale Borough Council and Tunbridge Wells Borough Council.

You will be expected to undertake quality assurance checks on benefit decisions, consider appeals, discretionary housing payments and assist with the completion of the councils benefit grant claim. A detailed knowledge of the benefit regulations and working knowledge of the benefit system are essential.

The successful candidate will need to prepare appeal papers for tribunals, and present our case, the majority of which are remote hearings.

This role is customer-facing and the ability to converse at ease with customers and provide advice in accurate spoken English is an essential element of the role.

This is a full time position on a permanent contract. Whilst the role is full time applications for part time may be considered. Please specify within your application if you would prefer part time and the number of hours you are able to work.

About You:
You need to be a good communicator and have a sound knowledge of Microsoft Word and Excel. You will need to effectively communicate by telephone, face to face and in writing. It is essential for candidates to have experience in a Revenues and Benefits environment, and it would be desirable to have knowledge of the Capita Revenues and Benefits software package and Enterprise Document Management system, although full training will be given.

We are now working in a hybrid way which allows more flexibility for people to manage working hours around their own needs. This includes working either from the office or at home (once trained) depending on individual needs and gives the ability to flex hours within service needs. This role gives the ability for high levels of homeworking based on the needs of the successful candidate.

Selection Process:
Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect a job specific interview assessment, followed by an interview.

About Maidstone Borough Council
Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans.

We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance.

Our Offer:
A range of benefits including:
• Highly flexible hybrid working opportunities
• 7am to 7pm flexi time to suit personal circumstances for most roles
• Generous holiday entitlement which increases after 5 years LG service plus
bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between
Christmas and New year.
• Free parking
• Range of flexible working opportunities to accommodate people’s home/work
life balance including compressed hours, 9-day fortnight, part time.
• Invitations to staff events to celebrate success and support wellbeing that
include holistic therapies and outdoor activities
• Employee Assistance Programme which provides confidential & independent
information and access to counsellors
• Local Government Pension Scheme (LGPS) with valuable life cover and
financial protection for your family.
• Life Assurance – three times your annual salary (for members of the LGPS)
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from
work
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The
monthly fee includes insurance, servicing and road tax.
• Annual flu vaccine
• Cycle to work scheme
• Staff benefits discounts on leisure, eating out, holidays and shopping
• Excellent learning and career opportunities for committed individuals
• A professional fee payment, if required for the role

Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment.

If you would like to discuss this position, please contact Rachael Price, Business Support Manager on 01622 602140.

Job Description and Person Specification: https://docs.maidstone.gov.uk/jobs/Business-Support-Officer-JDPS-MBC-Jun24.pdf

Closing Date: 9 July 2024
Interview Date: To Be Confirmed

Proud member of the Disability Confident employer scheme

Are you passionate about providing care and support to others? We are currently seeking a dedicated Health Care Assistant to join our team. Responsibilities include personal care, meal assistance, daily activities, and more. If you are a compassionate individual who values teamwork and up-skilling, we want to hear from you!

We offer some excellent rewards & benefits including:

• We offer all team members 1 free meal per shift.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave.
• Cycle to Work scheme – Why not save money on commuting costs and improve your health at the same time.
• Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
• Company sick pay which is over and above the statutory entitlement. (subject to length of service)
• Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
• Recognition and staff appreciation initiatives.
• Long service awards.

And much more……….

Location: Maplewood Court, Northumberland Rd, Maidstone ME15 7TA

Hours: 40.25 hours per week

Pay: £12 per hour

Contract: Full-time and BANK available.

Shift: Days OR Nights available

At Oakland Care our teams tell us to offer good quality care you must be willing to look after your resident’s physical, psychological and social needs. And help with day-to-day personal care activities such as washing, personal hygiene, dressing and assisting with meals.

“As a Care Assistant at Oakland Care we ask you to care for our residents like they are your own family.”

What you will be doing:

• Providing excellent care and support to our residents.
• Assisting with meals and daily activities.
• Supporting family members and visitors.
• Actively participating in various training and up-skilling sessions.
• Day-to-day activities and providing companionship.
• Working closely with team members and management team.

What you need:

• A can-do attitude.
• Be a compassionate and caring person.
• Be a true team player.
• Have experience working as a Healthcare Assistant/Support Worker – This is advantageous but not essential as full training is given.

“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family

• Family
• Integrity
• Respect
• Exceptional
• Sustainable

Apply now!

If you’re ready to start your journey and make a difference, then don’t delay and apply today!

Proud member of the Disability Confident employer scheme

Are you passionate about creating compelling and engaging content? Do you want to develop your skills in a dynamic and innovative environment? If the answer is yes, we might just have the perfect role for you!

With so much information to share, with a range of different audiences, the KMPT Research and Innovation Department are seeking to recruit a Research Content Creator Apprentice, to develop insightful and engaging content that educates and inspires our stakeholders. We have a mission to make research part of everyday life and accessible to all. By joining the team, you will have opportunities to develop your skills alongside passionate, knowledgeable and supportive colleagues.

This post is based at our office in Beech House, Hermitage Lane, Maidstone, Kent ME16 9PH for 37.5 hours per week (some homeworking) The post holder will study Content Creator Apprenticeship at level 3

We are looking for an outstanding and driven apprentice to develop their skills in digital storytelling and content creation to join our forward-thinking Research and Innovation department, supported by the communications and engagement team.

You will help us shape our social media content and digital activity to get more people involved in mental health research by joining our research community.

You will be an innovative, creative person who has a keen interest in developing scroll-stopping content that informs, inspires, educates and nurtures our various online communities. KMPT is evolving how it communicates with its audiences, placing an increasing emphasis on video, therefore be supported to create, film, edit and script video content. You will also be supported by the communications and engagement team that will encourage your creativity and development in the digital communications space.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

· To maintain and develop all digital platforms and channels for the Research and Innovation department (X, Padlet, KMPT intranet, KMPT external webpages)

· To support with the development, implementation and management of social and digital campaigns and content across internal and external communications, ensuring activity is aligned to our brand, promotes who we are, what we do and our organisation’s values

· To develop and shape a consistent and engaging suite of branded social and digital content in a variety of formats that is optimised for different digital channels, with a specific focus on video content creation.


This advert closes on Thursday 4 Jul 2024

Proud member of the Disability Confident employer scheme

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifthis is going to be problematic: rallen@nhs.net),lasts for two weeks and will involve travelling tobothTrust sites.Theprogramme includes 2 supernumerary shiftsin the clinical area (an early and a late shift),all of the other days are classroom-based andrun from 9am to 5pm Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. Interview Date: TBC

Job Description

Staff Nurse (RGN/RMN)

Hourly Rate: £22.05-£22.80

Day Shifts

Hours Per week: 44

Shift Times: 7:00-7:00

Here at Willing Care, an exciting opportunity has arisen for a Staff Nurse (RGN/RMN) to join one of our client's growing Nursing team, so if you are looking for a new and rewarding role, then apply today!

Our staff hold over 20 years' experience within the Healthcare industry, we are devoted to matching up our clients with talented candidates, who are passionate about providing high quality care. Willing Care Recruitment is committed to having a diverse and inclusive work force.

Requirements for the Staff Nurse (RGN/RMN) role:

• You must have a Registered Nurse Qualification (RGN/RMN)
• Valid UK NMC Pin
• Clear DBS.

About the Nursing Home:

A nursing home for older adults offering long-term, post-operative and respite care. They hold a good rating with the CQC.

Benefits for a Staff Nurse (RGN/RMN):

• Overtime enhancements
• Excellent induction programme
• Workplace pension
• Free parking & Free Uniform

The role of a Staff Nurse (RGN/RMN) within the Nursing Home involves:

• Ensuring the care, welfare and safety of all residents is maintained at the highest possible standard.
• Completing physical/psychological assessments of new residents on admission.
• Creating individualised care plans for residents.
• Updating care plans daily.
• Safely administering and recording of medication.
• Liaising effectively with external suppliers and health care providers.
• Monitoring and developing performance of care staff.
• Ensuring effective rotas are in place.
• Use a person-centred approach to ensure every individual's needs are understood and met with the greatest privacy, dignity, and respect.

We are seeking a Staff Nurse (RGN/RMN) who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL78321/AP

INDNUR

This is an exciting opportunity for a motivated and focused Service Manager to join the Specialist Medicine Directorate within the Medicine and Emergency Care Division at Maidstone & Tunbridge Wells NHS Trust. This will be a fixed term contract for 8 months.



As a Service Manager within the Directorate, you will provide operational and strategic support with a high focus on the Cardiology service. You will work closely with the Specialist Medicine management to achieve activity targets against national requirements, as well as supporting the delivery of new challenges. You will be involved in financial performance and service improvement plans across the Directorate and work closely with Medical and Nursing colleagues to promote high quality patient experience throughout.

As a highly motivated manager with experience, you will need to display strong leadership qualities and have a proven track record of delivering high performance across the areas you have managed.

Ability to lead the development, implementation and delivery of systematic projects.

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.



Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atStandardLevel. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.



We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)



Interview Date: 8th July 2024


This advert closes on Monday 24 Jun 2024

Proud member of the Disability Confident employer scheme

Are you passionate about cleaning?

Start your rewarding career in healthcare. Apply today!

Our friendly Estates and Facilities Team in Maidstone are seeking a Mobile Cleaner, apply now and kickstart your career in the NHS.

We are seeking a Cleaner who has the determination, and valuable skills required, to ensure our hygiene standards are met in line with New NHS Cleaning Guidelines.

This is a multi-site role and you would be required to travel between sites promptly. You may also be required to attend more than one site in a day.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Here are some clips of our Facilities staff, speaking about their role and why they enjoy working for KMPT.

Facilities Team Leader: https://youtu.be/N3KWBGBqdGc?si=B6mYiMb1fLa8c0NI

Domestic Assistant: https://youtu.be/GtLEYNjkmJk?si=03GNYY661AaPVSWX

The Site Management Team, Kent and Medway NHS, and Social Care Partnership Trust provide delivery of soft facilities services across the site.

We have 1 full-time position that will work 37.5 hours per week . Working Monday to Friday You will work no more than 7.5 hours a day, if working full time between 7 a.m. and 7 p.m.;

Responsibilities
• Complete the daily shift plan in the agreed time scale, ensuring cleanliness and hygiene standards are met in line with New NHS Cleaning Guidelines.
• Complete weekly departmental performance monitoring, to achieve and maintain the Trust’s own standards.
• Maintain a patient focused service across clinical areas.
• Undertake general cleaning and other related domestic tasks to a high standard, within a designated area and managing own task schedules.
• Maintain a high standard of provision of other Hotel Services related tasks.
• Work as part of the Hotel Services team in conjunction with ward managers on all aspects of ward cleaning and hygiene.
• Ensure waste is disposed of in accordance with the Trust waste disposal policy, assuring Health and Safety standards are adhered to.
• Removal of rubbish to designated collection points

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.



Qualifications, Knowledge, and Experience
Candidates must have previous cleaning experience, basic knowledge of National Cleaning Standards, and excellent verbal and written communication skills, this is essential due to the importance of the post holder being able to understand and communicate handover information.
The ability to work without direct supervision is also super important.
NHS experience is not essential, so please do apply if you feel your skills and experience align with our requirements


To discuss more about which other sites you may need to attend or for an informal discussion please contact Imelda Williams.

Please see the job description for full details.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).


This advert closes on Monday 1 Jul 2024

Proud member of the Disability Confident employer scheme

This newly created role is looking for an experienced digital content officer to join our forward-thinking communications and engagement team to help shape the delivery of our new intranet and improve the online experience for our staff and service users. Our new intranet will be an app-first staff intranet to support our nearly 4,000 staff.

Working alongside the head of digital communications and brand, you will play a leading role in developing our new intranet. Your excellent written skills mean you can write excellent web-focused content aligned to our voice, tone, and Plain English ethos that is easy to understand. You will be an organised individual overseeing all content changes, making sure they meet industry standards, are user-friendly, accessible, on-brand, and easily found. Your skills in CRO, UX/UI, and copywriting will give KMPT the expertise needed to create a high-performing intranet. Your creative and collaborative nature means you will successfully work with and influence teams across the trust to design an intranet to help meet their goals.

It's an exciting time to join KMPT. You will be a part of a new communications team that will encourage your creativity and development in the digital communications space. We want to expand our digital capabilities internally and externally to help us better connect with our service users, our people, and partners – this role is integral to achieving that.

Interviews are to be held on the 10th & 11th July
• Work with the head of digital communications in the delivery of a new intranet and to develop existing external website and content:Supporting project management, content writing, site design, and CMS maintenance.This is not a coding role meaning you will not be required to code and develop the site
• Content Management:Write, create, edit, and publish engaging and informative content across intranets and websites aligned to our voice and tone.
• User Experience Enhancement:Conduct user research, analyse feedback, and implement improvements to enhance user experience and develop content.
• Digital Communication:Collaborate with departments, teams, and content creators to align messaging and maintain brand consistency.
• Information Architecture:Develop and maintain the information architecture for intranets and other sites.
• Training and Support:Provide training and support to content contributors on using the intranet, writing for web best practices, and accessibility guidelines.
• Analytics and Reporting:Monitor website and intranet analytics to evaluate performance and identify areas for improvement.
• Compliance and Governance:Ensure compliance with policies, legal requirements, and data protection regulations.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.


• Work with the head of digital communication in the delivery of a new intranet and in developing existing external website and content:
• Design, develop, and maintain new intranet and support existing website.
• Support the delivery of a new intranet. This includes working with external suppliers to develop the platform and key stakeholders to define, write content and support project management.This is not a coding role meaning you will not be required to code and build.

Content management:
• Write, create, edit, and publish engaging and informative content, ensuring accuracy, consistency, and relevance of information across new intranet and other sites.
• Analyse complex facts, situations, or briefs you are presented with and interpret them into appropriate content for the web. This includes working with Subject Matter Experts to interpret complex policy and guidance into appropriate written web content that is easily found.

User experience enhancement:
• Conduct user research, analyse feedback, and implement improvements to enhance user experience across the intranet.
• Optimise site navigation, search functionality, and overall usability across intranet and web
• Work with stakeholders to understand their needs, gather information and advise them on how to best optimise content and user experience.

Digital Communication:
• Work with the wider communications team to support the development and implementation of digital communications strategies, for internal and external stakeholders aligned with our broader KMPT strategy
• Work to conflicting deadlines with a high degree of flexibility, switching tasks and priorities as the situation demands.
• Support the management of wider digital communication channels if required

Information Architecture:
• Write, develop, and maintain the information architecture for intranets and websites.
• Ensure logical organisation and easy retrieval of information.
• Implement metadata standards and SEO strategies to optimise content discoverability.

Training and Support:
• Provide training and support on writing for web best practices, intranet and CMS usage, and accessibility guidelines as well as technical issues and guidance
• Manage intranet content governance and authorship structure
• Work with the head of digital communications and brand in empowering colleagues to use the intranet through training, and delivering best practices, with the aim of improving skills and digital confidence and competence.

Analytics and Reporting:
• Monitor intranet and website data, analytics, and feedback to evaluate performance, understand user behavior, and identify areas for improvement – using relevant tools.
• Generate reports on key metrics, user engagement, and content effectiveness.

Compliance and Governance:
• Ensure compliance with policies, legal requirements, and data protection regulations.
• Identify and manage confidential and sensitive information and operate with professionalism and integrity
• Uphold NHS and KMPT guidelines, standards, and best practices for accessibility (WCAG 2.1) and inclusion.
• To build effective working relationships with key stakeholders across the Kent and Medway Integrated Care System (ICS) and NHS, and support the Trust’s relationship with external stakeholders including service users, the voluntary sector, and local authorities


This advert closes on Sunday 30 Jun 2024

Proud member of the Disability Confident employer scheme

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children) At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace.Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date - To be confirmed.

An exciting opportunity has arisen for our AHP Practice Development and Education Lead role to deliver and progress the development of the AHP workforce, pre-registration student education, apprenticeships, continuing professional education /training, preceptorship and professional practice for AHPs.

As an HCPC registered AHP with relevant NHS experience you will be responsible for the strategic overview and provision of a high quality practice learning, advise on and lead on contemporary practice issues across KMPT and offer professional leadership on education.

KMPT is seeking highly motivated, committed, creative individual, who share an ambition to work collaboratively to help maximise the quality and availability of practice learning opportunities for Allied Health Profession students and continue to drive practice learning excellence across mental health services.

The post holder will be able to work independently, to set priorities & manage time effectively. You will have strong communication, organisation & decision-making skills & have a proven track record in delivery & co-ordination of AHP education and practice-based learning.

You will work as an integral member of the AHP senior leadership team and will ensure the delivery of, and provide assurance of, the standard of practice learning, professional education as well as acting as a reference point for the wider organisation. You will line manage the practice placement facilitator and AHP apprentice lead and work closely alongside the nursing education and placement team.

You will ensure close and effective working relationships with all clinical and operational managers responsible for delivering practice learning and workforce development. You will also engage with the Kent and Medway AHP faculty, & NHSE WTE in the south east region.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,700 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Thursday 27 Jun 2024

Proud member of the Disability Confident employer scheme

Are you an experienced RMN looking for their first leadership role or in a leadership role and want a new challenge?

There is an exciting permanent opportunity for a highly motivated and enthusiastic RMN or RGN looking for a leadership role in Older People’s inpatient care on the Ruby ward. Ruby ward a purpose built unit which is a 16 bedded acute assessment ward located at Maidstone close to priority house.

We will offer development programme opportunities, supervision, reflective practice, mentoring and coaching and will ensure you are fully supported in your new role.

You will have the ability to influence, enthuse and enable, a role model who leads from the front and by example.

You will use your clinical expertise to improve practice, to challenge tradition and to work with the team to create a culture of therapeutic optimism and hope.

You will support and develop staff to provide the kind of service you would want to recommend to family and friends.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Under the overall direction of the Ward Manager, maintain high standards of patient care.

Be professionally responsible for the assessment of care needs and the development, implementation and evaluation of a multidisciplinary programme of care.

Maintain a supportive leadership profile for Ward Manager and the multidisciplinary team.

Manage the ward in the absence of the Ward Manager.
• Attend all mandatory training as required and supervise the multidisciplinary staff group to do so.
• Support line manager in maintaining a safe working environment to ensure own, colleagues, patients and visitors safety. Alert others in the team to any safety risks and reports persistent problems to line manager
• Report/manage problems which breach Health and Safety to line manager and link to Inphase system.
• Safely and effectively administer/monitor medication, including its side effects using systemic measures.
• Some working knowledge of the Dementia Toolkit would be highly desirable.


This advert closes on Tuesday 18 Jun 2024

Proud member of the Disability Confident employer scheme