Total 4 Customer Service job vacancies in MK9 3PD

Your new company
Hays is working with a leading multinational manufacturing organisation looking for a receptionist in their local Milton Keynes office.

Your new role
You will be the first point of contact for visitors and callers, ensuring professional and efficient communication. You will handle a variety of administrative tasks, including managing mail, scheduling appointments, and maintaining office supplies. Additionally, you will support the two teams with various responsibilities.

What you'll need to succeed

• Applicants will require a minimum of 2 years of experience in a similar position.
• Strong communication skills
• The ability to manage multiple tasks efficiently

What you'll get in return

• Competitive salary - £16 hourly
• Flexible working hours
• 6-month contract

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Support role to cover holiday and sickness in Milton Keynes - 40 hours guaranteed per week.

M&S Sunset Walk

M&S Stadium

Hourly Rate: £12.50Hours: 40+ per week various shifts up to 12 hours per day

Candidate must have 5 years trackable working history in UK.

Are you looking for an exciting career in security? Mitie offers top-notch training and career growth opportunities, helping you reach your full potential!

WHY YOU'LL LOVE THIS JOB:

-Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.

-Great Pay & Benefits: Earn £12.50 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.

-Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.

-Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.

-Community: Join the friendly M&S and Mitie family.

WHAT WE'RE LOOKING FOR:

-Experience: Security experience essential

-Certification: A valid SIA Licence.

-Skills: Excellent communication, energy, and enthusiasm.

YOUR ROLE:

-Stay Compliant: Follow all policies and legal requirements.

-Use Tech: Engage with provided technology for effective reporting.

-Proactive: Review and improve Assignment Instructions.

-Stay Alert: Report hazards and remain vigilant.

-Be Professional: Handle challenging situations with calm and professionalism.

-Emergency Ready: Contact emergency services when needed.

Ready to make a difference? Join Mitie and M&S today! Apply now and start your exciting career in security!

Your new company
Hays is working with a leading construction organisation committed to creating high-quality homes and providing exceptional customer service. The organisation offers a supportive and dynamic work environment, along with a comprehensive benefits package that includes a bonus scheme, pension, life assurance, and various employee discounts.
Your new role

As a Customer Service Coordinator, you will play a crucial role in ensuring customer satisfaction by managing and resolving defects in a timely manner. You will build and maintain relationships with key stakeholders, promote cost control and recovery, and act as an ambassador for the company at corporate and handover events. Your responsibilities will include overseeing defect inspections, specifying remedial works, supervising subcontractors, and maintaining accurate documentation.
What you'll need to succeed

• Previous experience in a similar role.
• Strong technical knowledge of house building, including electrical and plumbing systems.
• Excellent interpersonal and negotiation skills.
• The ability to stay calm and professional when handling customer complaints.
• Strong organisational and analytical skills.
• Self-motivation and the ability to work independently.
• Proficient with Microsoft Excel and Word.
  
  What you'll get in return

• 26 days of holiday plus bank holidays.
• A bonus scheme and holiday buy scheme.
• Access to the Green Car Scheme and company pension scheme.
• Life assurance and employee discounts on new homes.
• Access to a retail discount portal and Employee Assistance Programme.
• 24/7 GP access and family-friendly policies.

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role Overview
Our client is seeking additional IT Service Management support to enhance service delivery. This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery. You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams. Your role will involve understanding and meeting customer requirements, investigating and solving problems in existing processes, and optimising and improving service delivery.
Key Responsibilities

• Support service delivery by resolving issues and incidents, and steering customer-driven changes.
• Understand and meet the customer's requirements within the technical capabilities.
• Investigate and solve problems in existing processes, generating new ideas to improve services.
• Optimise and improve processes, ensuring policies and standards are updated.
• Contribute to high-quality proposals that meet customer needs and align with strategic goals.
• Provide guidance and review service documentation for projects.
• Identify, escalate, and mitigate risks.
• Manage and own Service Designs for operational services.
• Act as the Service SME, sharing knowledge to enable service delivery.
• If requested, act as Line Manager for IT Service Management contractors.

What you'll need to succeed

• You must be eligible to undergo Security Clearance (e.g. Hold UK nationality or dual citizenship) - you will not be considered for this position unless you meet this first requirement
• You will need to be ITIL v3/v4 certified
• Ability to commute to Milton Keynes on a hybrid basis (60% onsite, 40% remote)
• Strong experience in IT Service management - a government or defence industry focus would be a bonus.
• Problem-solving skills and practical solution development.
• Knowledge of SLAs/OLAs/Contracts.
• Proven track record of meeting performance targets.
• Proficiency with Microsoft Productivity Tools (Excel, Word, PowerPoint).
• Experience managing complex stakeholder groups.
• Ability to deliver high-quality management information and reports.
• Knowledge of ServiceNow and other Service Management tools.

What you'll get in return

• An initial 9-month contract
• £400 - 430 per day rate Outside IR35 (via limited company)
• Ability to work in a hybrid working pattern

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk